--- description: Learn how 8x8 Work can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for 8x8 Work. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: 8x8 Work Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Online Meeting Software](/directory/101/online-meetings/software) > [8x8 Work](/software/2052508/8x8-x-series) # 8x8 Work Canonical: https://www.getapp.co.uk/software/2052508/8x8-x-series Page: 1 / 14\ Next: [Next page](https://www.getapp.co.uk/software/2052508/8x8-x-series?page=2) > 8x8 Work: Your all-in-one collaboration hub - phone, video, messaging. Secure unified communication for every employee, anywhere, any device. > > Verdict: Rated **4.1/5** by 309 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 309 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: 8x8 - **Location**: Campbell, US - **Founded**: 1987 ## Commercial Context - **Starting Price**: £10.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Auto-Dialer - Automated Attendant - Automatic Call Distribution - CRM - Calendar Management - Call Centre Management - Call Conferencing - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Queues - Call Recording - Call Reporting ## Integrations (11 total) - Copper - Freshdesk - Gmail - Google Calendar - Google Chrome - HubSpot CRM - Microsoft Outlook - Microsoft Teams - ServiceNow - Slack - Zendesk Suite ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Online Meeting Software](https://www.getapp.co.uk/directory/101/online-meetings/software) ## Related Categories - [Online Meeting Software](https://www.getapp.co.uk/directory/101/online-meetings/software) - [Call Recording Software](https://www.getapp.co.uk/directory/935/call-recording/software) - [VoIP Phone Systems](https://www.getapp.co.uk/directory/1099/business-phone-systems/software) - [Cloud PBX Software](https://www.getapp.co.uk/directory/1101/cloud-pbx/software) - [VoIP Software](https://www.getapp.co.uk/directory/107/voip/software) ## Alternatives 1. [Ringover](https://www.getapp.co.uk/software/117547/ringover) — 4.7/5 (858 reviews) 2. [3CX](https://www.getapp.co.uk/software/103409/3cx) — 4.4/5 (465 reviews) 3. [800.com](https://www.getapp.co.uk/software/2008915/800-com) — 4.7/5 (313 reviews) 4. [Nextiva](https://www.getapp.co.uk/software/91289/nextiva) — 4.6/5 (914 reviews) 5. [RingEX](https://www.getapp.co.uk/software/105173/ringcentral-mvp) — 4.2/5 (1200 reviews) ## Reviews ### "Perfect Business Phone System\!\!" — 5.0/5 > **Ashley** | *6 April 2021* | Staffing & Recruiting | Recommendation rating: 10.0/10 > > **Pros**: 8x8 virtual office is awesome\! There are so many cool features to this software. We have used 8x8 for over 5 years now, customer service has always been super helpful if we ever had any issues or questions. Purchasing new phones for new employees is a breeze, and setting everything up is always straight forward\! What more can you ask for? We also love that virtual office has the chat feature, we utilize this daily to chat with all of the employees. We also love that there is a app, all of the employees have this app on their phone and have been using it like their desk phone during this COVID work from home time. > > **Cons**: there are sometimes some delays, but very rarely is there any issues\! > > We absolutely love 8x8 virtual office, we do not see a world where we would switch to a different phone software. If you are looking for a seamless phone software look no further\! ----- ### "8x8 your VOIP solution" — 5.0/5 > **Darren** | *5 August 2024* | Electrical/Electronic Manufacturing | Recommendation rating: 8.0/10 > > **Pros**: It was very easy to setup and configure- > > **Cons**: Probably the cost was a bit more than I expected- > > Very positive review of the product- It is very easy to maintain- ----- ### "Needs Help" — 2.0/5 > **Joshua** | *25 October 2023* | Wholesale | Recommendation rating: 0.0/10 > > **Pros**: There really was not anything I liked about 8x8. I am no longer using as result. When I attempted to give them the right to keep my business, they did not compete but tried vehemently to continually lock me back into my contract. > > **Cons**: 8x8 does not even compare to the lowest on the market. When I took over an IT department, part of my duties was to locate a new VoIP service. 8x8 was the service at the time. Calls were constantly mixed up, they do not have a queue, they can not facilitate even the easiest of call centers, and there is no reporting. The support is impossible to deal with. They require a 90 day cancellation notice, when I was with 8x8 i notified them 5 months before contract cancellation, after the cancellation was completed 2 months later they tried to bill me again for the annual fee. It took 6 months of arguing and showing them the documents to get them to agree. Email chains and everything. If you are a customer, document everything, especially if you are planning on leaving. Their customer support is impossible to talk to and the only way to get anything taken care of is to use their chat feature, but it never works. > > Probably one of the biggest headaches I have had to deal with with a vendor. Literally almost cost me my job. The only reason I was able to save my job was my documentation. ----- ### "8x8 Work Handles Almost All Tasks" — 4.0/5 > **Tom** | *12 September 2024* | Management Consulting | Recommendation rating: 7.0/10 > > **Pros**: Powerful functionality, ability to change configurations without having to call/chat with 8x8. Changes are immediate. > > **Cons**: Website/app organization is not straightforward, and can be difficult to find what you are looking for. ----- ### "No-Nonsense VOIP" — 5.0/5 > **Thomas** | *2 August 2024* | Medical Devices | Recommendation rating: 9.0/10 > > **Pros**: Provides a simple interface for IM, SMS, and phone calls > > **Cons**: The deployment of the application is different for shared workstations and designated workstations > > It was the first VOIP system I deployed and it was rather striaghtforward. ----- Page: 1 / 14\ Next: [Next page](https://www.getapp.co.uk/software/2052508/8x8-x-series?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/2052508/8x8-x-series) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data