Skype

4.2 (487)
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VoIP software for phone calls, chats, and video conferencing

Overall rating

4.2 /5
(487)
Value for Money
4.3/5
Features
4.1/5
Ease of Use
4.4/5
Customer Support
4.1/5

82%
recommended this app
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487 Reviews for UK Users

Gino
Gino
Overall rating
  • Industry: Construction
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Recommended in internal communication and customer relations

Reviewed on 27/05/2023

Overall I would like to recommend this software as part of your communication with the clients, its...

Overall I would like to recommend this software as part of your communication with the clients, its easy to use and decent. When I am using this software its king of professional because it offers easy to understand function and clear audio and video in times of conference meetings.

Pros

In my job we usually use this software to communicate with the clients for their concerns and request, Skype is one of the recommended software for communication for me because it has the professionalism and decent concept. Also it's easy to retrieve files and images because of the features it has. Also this is useful in times of conference call and meetings.

Cons

I would like to rest to lengthen the file and image displays sometimes files are removed within a months but sometimes we need to backtrack a file and we cannot download the files itself because its already deleted.

Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Classic conversation but the app is heavy

Reviewed on 26/11/2024

Pros

It's been around for a long time and works across a range of devices and scenarios, even to POTS.

Cons

The interface (and the app) is getting heavier. It is not trivial to keep it running unless we use it all the time.

Lance
Overall rating
  • Industry: Retail
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

Outdated Communications App

Reviewed on 09/08/2024

I have used it when the Business side needs to connect with IT folks such as myself, otherwise I...

I have used it when the Business side needs to connect with IT folks such as myself, otherwise I avoid it and use Teams

Pros

It's simple and easy to use. The interface is much like older chats like AOL, etc.

Cons

It doesn't do screen share very well and the call quality is usually subpar compared to newer offerings such as Teams and Zoom.

Delmos
Overall rating
  • Industry: Computer Hardware
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Skype vs Zoom

Reviewed on 06/08/2024

My overall experience with Skype is through the roof. It’s my go to software rather than Zoom.

My overall experience with Skype is through the roof. It’s my go to software rather than Zoom.

Pros

To me it’s more reliable than the other software that I used to use.

Cons

Actually, there isn’t anything that I found that would make me dislike it.

Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy VoIP platform

Reviewed on 13/11/2024

Overall good, despite any possible interference.

Overall good, despite any possible interference.

Pros

Easy to use, easy to top up, perfect for calling abroad.

Cons

Basically just one thing: Sometimes the signal is unstable.

HEATHER
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Resource

Reviewed on 07/11/2024

Pros

Skype is a great product to cut down on costs of travel and a quick resource to meet with other companies.

Cons

Skype sometimes has audio issues but that could be caused from the user instead of Skype

Alexander
Overall rating
  • Industry: Biotechnology
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Skype is a great tool to talk to anyone

Reviewed on 14/10/2024

Overall skype is a great application if you want video call and message your friends, family or...

Overall skype is a great application if you want video call and message your friends, family or coworkers.

Pros

I love being able to video call people as well as message them. Being able to do both in one application is great.

Cons

One thing that was a bit frustrating wss that my call quality usually wasn't the best. It wasn't terrible, but it wasn't as good as i thought it could be.

Analia
Overall rating
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

It's a good tool for communication and skip phone calls

Reviewed on 25/10/2024

It's a good tool for communication but it could improve several other communication ways

It's a good tool for communication but it could improve several other communication ways

Pros

It's a good tool for communication and skip phone calls

Cons

It has been stuck in calls for a long time

Cait
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 10,000+ Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good enough

Reviewed on 04/11/2024

Pros

It's very easy to navigate and user friendly

Cons

It it a bit on the side of outdated and can lag.

SHAQUILLE
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Excellence

Reviewed on 01/11/2024

Top notch app one of the best ive experienced.

Top notch app one of the best ive experienced.

Pros

Excellent quality and for family and friends.

Cons

Loved everything about it one of the best.

Jacira
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Skype is a great, cost-effective application.

Reviewed on 25/03/2024

i use this application a lot in my work, its tools meet my needs, it's easy to understand and it's...

i use this application a lot in my work, its tools meet my needs, it's easy to understand and it's very intuitive.

Pros

it's an app I've been using for many years, I use the computer version more, but on mobile it's also very helpful, it's a reliable service and its tools are easy to understand, I like the status options, especially the invisible one, which allows us privacy on certain occasions.

Cons

Because it is a service that is often used free of charge, there can be many problems with the connection.

Tyson
Overall rating
  • Industry: Building Materials
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Connecting the World One Call at a Time

Reviewed on 24/11/2023

My Overall experience with skype is awesome and appreciating the likes that I can make video calls,...

My Overall experience with skype is awesome and appreciating the likes that I can make video calls, voice calls, messaging and even make group video calls either for work or family meet ups

Pros

I love many things about skype! One of the things I like most about Skype is the ability to connect with friends and family from anywhere in the world. It allows me to face-to-face conversations, even when I cant be physically together. Skype also offers a wide range of futures like screen sharing, file sharing, and group calls, which make it a versatile and convenient communication tool.

Cons

I can't speak for everyone, but I find the user interface of Skype to be a bit overwhelming at times. especially for new users.

Verified Reviewer
Overall rating
  • Industry: Machinery
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Basic Conference Tool

Reviewed on 09/07/2024

Pros

Everyone knows how to use it especially in markets where it is still a dominant voip tool.

I am glad Microsoft is still keeping at afloat as many small businesses such as dealerships use it.

Some EU markets are still active on Skype and it helps to stay connected to customers this way.

Cons

With years it became worse and much more integrated into other Microsoft tools.
Having ability to buy minutes and call locally is great, but the quality is not always there.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

skype review

Reviewed on 08/09/2023

Only the speed of the program at the time of the meetings does not match the name of the company

Only the speed of the program at the time of the meetings does not match the name of the company

Pros

easy to use. Screen sharing. Contact mobile and fixed phones. Use it in meetings Yes,

Cons

it is possible to develop the program in terms of communication and program speed. The price of the calls is expensive and you have to consider that

Batuhan
Overall rating
  • Industry: Banking
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Skype In Banking

Reviewed on 21/09/2023

Pros

You can chat with whole bank employee and when its needed you can share your screen and give control

Cons

In group messaging, some people may not be able to see what is written if they do not click on the pop-up notification on the right. I hate this feature

Erica
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Skype Review

Reviewed on 13/11/2023

My overall experience with this program was horrible.

My overall experience with this program was horrible.

Pros

The only thing i like about this program is that its blue.

Cons

My meetings are always either dropped, froze, or never connect. I've been using a different program for the past couple of years since covid and its a lot better.

Olivia
Overall rating
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Skype for effective communication.

Reviewed on 24/08/2022

Messaging and chatting, video conferencing and online meetings are features that has made my work...

Messaging and chatting, video conferencing and online meetings are features that has made my work easier as a General manager.

Pros

It is very affordable.
I can effectively reach out to any colleagues at any time since this software offers instant chatting and therefore I can get reports efficiently. When need for a meeting arises whether a team meeting or individuals, I can efficiently hold them over this affordable software through video conferencing and online meetings features.
It is user friendly and easy to use.

Cons

Skype has worked great for me and my organization and there no much to dislike about this software.

Carol-Ann
Overall rating
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 1.0 /10

To Skype or not to Skype

Reviewed on 03/05/2024

Skype was revolutionary in its day but sad to say I think that is now a thing of the past.

Skype was revolutionary in its day but sad to say I think that is now a thing of the past.

Pros

In its day Skype was fantastic, and we all used it.

Cons

Unfortunately Skype has been surpassed by other Apps that offer more features. It is clunky to use and is really just not competitive.

Verified Reviewer
Overall rating
  • Industry: Civil Engineering
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Skype for Calls

Reviewed on 31/08/2024

Skype is reliable for video calls and messaging but can suffer from occasional connectivity issues.

Skype is reliable for video calls and messaging but can suffer from occasional connectivity issues.

Pros

Skype’s clear video calls, instant messaging, and easy group chats make communication straightforward and effective.

Cons

Occasional connectivity issues and lag.

Suzan
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The original video conference platform

Reviewed on 18/05/2022

Overall Skype is a very reliable and safe video conference platform. It's easy and straightforward...

Overall Skype is a very reliable and safe video conference platform. It's easy and straightforward to use.

Pros

Back in the days Skype was the only video conference solution. In fact instead of saying let's video chat, I still say "let's skype!". Skype offers great video and audio quality and I like that you have a username you can share with people and add them to your contacts. In addition to this Skype offers great workplace solutions for larger teams that are sensitive about information security.

Cons

I have nothing bad to say about Skype, over the years it kept improving its quality and offers a great video conferencing platform

Jignasa
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Product for Communication, Audio & Video Calls

Reviewed on 14/04/2023

Skype helped me to stay connected with whole team. Realtime messages and easy user interface helps...

Skype helped me to stay connected with whole team. Realtime messages and easy user interface helps to use it easily.

Pros

Skype allows to communicate and make free high defination calls easily. It's very easy to install in smart phones and personal computers. Skypes makes it easy to search people, messages and media files shared in past.Realtime notifications are the best in industry.Call recording is a plus.

Cons

Skype keeps recorded calls for 30 days only this is the only con I felt.

Lilian
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for quick one-on-one or group chats

Reviewed on 06/03/2023

I like to talk to my family who live in another country and I use it for work. I feel that when I...

I like to talk to my family who live in another country and I use it for work. I feel that when I see them via Skype, the nostalgia goes away and as for work, everything is clear.

Pros

It is very easy to share documents and the possibility of interacting both on the computer and on the cell phone. It is without a doubt very effective. The features are amazing. It's very simple to make a video call and make or join a meeting remotely.

Cons

I just love this product. I have nothing to complain about.

Amr
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 501–1,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

The App for leisure

Reviewed on 01/09/2023

Pros

Easy to use , instant messaging and chat not that bad

Cons

Bad quality video and audio call I don’t because it is bad or my internet not good

Ludmila
Ludmila
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Skype using

Reviewed on 08/05/2023

important for online meetings and online chatting with colleagues

important for online meetings and online chatting with colleagues

Pros

easy chatting, screening, online meetings, notes

Cons

without problem, maybe sometimes freezing the screen

Dominique
Dominique
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Skype meeting slideshows software

Reviewed on 06/03/2023

Pros

It is the first professional online meetings and chat messages we've been using for a while. Easy to use , Skype guive good experience in high definition video call, constant and fruit.. The software and it platform is the most required by our equipments costumer service for distance interventions

Cons

The New options of video chat software are not yet implemented in Skipe