ServiceOS Reviews
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24 Reviews for UK Users
- Industry: Consumer Services
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ServiceOS makes the work process simple
Reviewed on 18/10/2022
I can not imagine the working process with any other system. ServiceOS has everything that the...
I can not imagine the working process with any other system. ServiceOS has everything that the company needs to ensure a smooth working process and user-friendly experience for everybody - the agents, managers & operatives performing the service
Pros
Monitoring of the results live
Easy booking process with real-time availability of the teams&operatives
Comparison of the results
Easy search in a database of millions of clients
Cons
Small changes regarding the booking forms that could be improved in order to prevent some manual processes
- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best platform to support your business
Reviewed on 11/01/2024
I am using ServiceOS from the moment it was created. Surprised me with great and fast optimizations...
I am using ServiceOS from the moment it was created. Surprised me with great and fast optimizations and improvements in the beginning. Now I have everything I nee for my business in one place and don't need to use multiple platforms., One business - one platform
Pros
User friendly. The system navigates you logically and you start using it right away. Great for schedule optimization. Clients communication even with the after booking process is easy to combine the efforts of multiple stakeholders.
Cons
There is nothing I don't like, but looking for new features still
- Industry: Health, Wellness & Fitness
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Wise Sage Wellbeing
Reviewed on 16/10/2023
Great customer service when I could get through to [sensitive content hidden]
and the team. very...
Great customer service when I could get through to [sensitive content hidden]
and the team. very fair to me as a small start-up in understanding my position. helpful and hard-working staff.Probably too expensive as a product for a company as new and small as mine.
Pros
The personal care from [sensitive content hidden]
, who went out of his way to try to help me learn how to use this service. He has been amazing and I am very grateful.
Cons
It is not particularly user-friendly, for the layperson, I still find it difficult to use and change the many things I need to keep updated. When it goes down in the system, getting them sorted takes too long and can harm the business profile. I think they have some amazing staff who really care and I think the idea is good, however, it needs developing as a product to make it more user friendly.
- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great platform to run a successful business
Reviewed on 19/12/2023
I switched to ServiceOS the moment it was developed, as it had great features even then. The best...
I switched to ServiceOS the moment it was developed, as it had great features even then. The best part of using ServiceOS is that I no longer need to remember anything and I no longer need to use other platforms, programs or tools to navigate and run my business. I can send emails, texts, issue invoices, call clients, book services, optimize schedules, use maps, set up regular contracts for cleaning, customize most menus per my needs and much more!
Pros
Schedule optimization, booking process , the system is made in a way that it can logically navigate you even when you start using it. It can be customized as per one's needs. It has all necessary tools to keep a user from using other platforms or tools to assist in running a business
Cons
There are still features that need further development, but there is nothing I can think of, that I don't like.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Great Value for the Money
Reviewed on 14/07/2024
An user friendly platform providing a business everything it needs. All can be run using only the...
An user friendly platform providing a business everything it needs. All can be run using only the platform removing the need of external help, when it comes to keeping track of the administrative and day to day tasks and responsibilities
Pros
Everything I need is easily accessable, features are always being developed to help me run my business
Cons
Nothing I can think of at the moment - everything is done to be userfriendly
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Platform made for users
Reviewed on 14/07/2024
Its super hyper easy to use, everything is like where it should be helping the user experience. For...
Its super hyper easy to use, everything is like where it should be helping the user experience. For a person who usually struggles when it comes to technologies, this is a platform that I can easily understand and helps me greatly to run my business .
Pros
Dummy proof platform that can be used with ease regardless of how bad you are at IT stuff
Cons
nothing really, its really easy to use
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best company ever
Reviewed on 12/01/2024
Use it for long time best experience ever
Use it for long time best experience ever
Pros
Everything unique, easy to use, perfect
Cons
No complaints about nothing there are the best
- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Software to help your business grow
Reviewed on 11/01/2024
Pros
User experience is amazing! So easy to understand and start using right away! From schedule optimisation to access to the whole database, comunication with client - everything is made so easy to work with
Cons
Nothing, there is nothing I don't like about ServiceOS. However, I am waiting foward to the newest features that will come out this year!
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great CRM system
Reviewed on 31/07/2024
Pros
It's user-friendly, loads really fast and has all the features that our team needs.
Cons
A drag and drop options for some features would be great.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software for business
Reviewed on 16/02/2024
Pros
Definetly schedule system - clear, nice and easy to use, contact clients, taking care of all bookings.
Cons
I use this software for couple years, didn´t have an issue
- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best software ever
Reviewed on 12/01/2024
Pros
The schedule. It’s easy to access it, to make changes and amendments. The way you can manage your booking is also easy and stress free process. You can easily track your payments, invoices and reports and find the information about past bookings. Overall I am very satisfied with all the features.
Cons
I really couldn’t find anything to complaint about.
- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Software Ever
Reviewed on 12/01/2024
This software helped me grow my business within the first year. Thanks to the fact its user...
This software helped me grow my business within the first year. Thanks to the fact its user friendly and everything I may need to run my business can be done via ServiceOS.
Pros
The schedule - the way it looks, how easy it is to access all your bookings, make amendments.
Cons
To be honest I don't have anything that I can see I don't like or like the least.
- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing for anyone who has a business
Reviewed on 12/01/2024
Pros
I am very satisfied with its performance and functionality. It has made my work easier and more efficient by automating and streamlining many of the tasks that used to take up a lot of time and effort.
Cons
There is nothing which i don’t like !!!!
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A flexible 360 software solution to power up your business
Reviewed on 20/10/2023
Pros
The software is suitable for various types of businesses and adopts their models and reflects their business priorities and objectives.
Cons
It takes a little longer to get used to, as it is a very complex system, but once you start using it, you're on the track of achieving and overachieving your most ambitious business goals.
- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
best software ever
Reviewed on 13/02/2024
Pros
the schedule, easy access to bookings, make amendments
Cons
i like everything about the service platform
- Industry: Chemicals
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
About ServiceOS
Reviewed on 17/02/2024
Pros
That i can manage my work from there and everything is easy to set up my daily work
Cons
I can find everything about my booking and about my customer
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Nice
Reviewed on 19/10/2023
Pros
easy to use, They have a good team to look after you.
Cons
nothing that i can say i don't like .. full of options
- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
10/10 services
Reviewed on 13/02/2024
Pros
Pros about services OS is that i get al the information that i need to get my work in order
Cons
Cons about services OS is that maybe the help bar could be more helpful
- Industry: Utilities
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Really good SaaS for the service sector
Reviewed on 19/10/2022
Pros
The best part about ServiceOS is the people. The team is excellent and supportive when you're trying to find your way around. The other great aspect is that almost everything is customisable to the business needs.
Cons
There's a few things on the client database and finance features that need some work to get to the same level as the service features. I know most of these are scheduled and being worked on. Even in the last couple of years that we have used ServiceOS, there have been so many integrations been built in and many more in the pipeline.
- Industry: Consumer Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The complete service business Operating System
Reviewed on 20/12/2021
incredible, from the knowledge of the team, to the understanding of our business, to the design of...
incredible, from the knowledge of the team, to the understanding of our business, to the design of the features we needed, and their understanding of how to generate upsale and cross sale, as well as app and systems integration is perfect.
Pros
The software, is an operating system, and what we liked is that it integrated everything, and automates it, from booking to payment, to daily schedule and including, on the day changes are taken into considerations, it literally took 65% of our operational work off in a matter of weeks.
Cons
The business intelligence dashboard, is being improved, as it was a little basic in the first version.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great system! Website iframe and internal software is so helpful
Reviewed on 11/10/2022
Amazing support from the team, always helpful!
Amazing support from the team, always helpful!
Pros
automatic booking system, customers cna book jobs while your office is closed ready for the next days work, easy software to use, has all the information that other companies don't have like use of promo codes and cashback, referral codes as well as engineer reviews.
Cons
More work is needed on the Purchase order system and bookings for 30 day term customers
Alternatives Considered
SimproReasons for Switching to ServiceOS
Website features are far better- Industry: Individual & Family Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best managing automation service software
Reviewed on 11/10/2022
Excellent experience, life-saving
Excellent experience, life-saving
Pros
Automation process, Online booking system, scheduling
Cons
No cons, the software is amazing itself
- Industry: Leisure, Travel & Tourism
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Home Spa Cornwall review
Reviewed on 17/10/2022
ServiceOS have been so helpful from the very first communications. Setting up meetings to help when...
ServiceOS have been so helpful from the very first communications. Setting up meetings to help when needed and answering my questions and queries really quickly meant this has been a seamless process!
Pros
Having a mobile Spa business means that having software that works on location is critical to the business needs. ServiceOS has perfected this!
Cons
I would ideally like to make the same changes that I'm able to on a desktop on my mobile device. It would be great to be able to add and amend bookings on my phone as well as desktop.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
vision global de votre parc
Reviewed on 16/12/2024
Pros
une vision de notre parc ultra simplifier
Cons
qu'elle que petit beug de temps en temps mais rien de problématique
