QAD Redzone Reviews

From the start of our partnership with QAD Redzone, every individual we came in contact with was incredible to work with on multiple occasions. Their team does an excellent job of including your team in their constantly growing community. Also, the coaching that is offered in extremely beneficial to the successful implementation of the system, as well as offering insight to improve current manufacturing processes. Each coach has prior experience of their own in various manufacturing roles, which helps to not only understand your company's processes, but also to connect with the frontline workers that will be using Redzone daily. Our coach, [sensitive content hidden], was extremely helpful and incredible to work with each time she was on site. Lastly, the ability to both measure our performance and constantly communicate in real time are two of the major benefits we experience daily. The ease of communication from the essential front-line employees to the executive team instantly became easier and integral to our daily operations. By also showing a real time measurement of performance, each line consistently encourages one another to "stay in the green" and produce high quality products at extremely efficient rates. Overall, our implementation and partnership with Redzone has proven to be a beneficial addition!

I wouldn't necessarily consider this a con, but from the beginning, your team's Redzone "champion" will be required to gather a lot of information that is essential to allowing the system to function properly. The toughest information to gather involved the naming of downtime codes and establishing a correct TMAX rate. With the amount of experience Redzone has in the creation of these essential items, having a Redzone employee on-site for this phase would be extremely helpful. The gathering of this critical information would run much smoother with a Redzone presence on the production floor.

Redzone has provided us with a tool to help our front-line workers have a voice to communicate with their team. The use of Redzone has brought supporting departments together with our production team to work as one unit to solve problems and improve processes. Not only does Redzone provide a ton of useful data, but it has also provided a cultural shift and created a more positive, engaged environment.

We found that the install of Redzone was a little worrisome for our front-line workers. Before installing, some felt like it was a tracking tool for management to track employees, with a lot of meetings to discuss what we want to use the tool for (to give a voice to the workers and help them) the team really bought into it and became more positive. i would say that this is very important and that management at ALL levels should be engaged and supportive.

Redzone gives us unprecedented insights into our production process and helps us identify trends we can use to increase our productivity and efficiency. The compliance module helps us fulfill our regulatory obligations easily and without paper.

Importing products and equipment can be a bit quirky on the initial upload if you don't have everything in the exact format required. We had issues with this but it's likely because we haven't done many product conversions similar to this before.

Since Redzone is designed to work with Apple's iOS platform, everything 'just works' between the various supported devices. You can run the programs on computers with M-series processors but it would be really nice if there was a web based option for management users who can't/won't use an iPad.

Provide a better visualization of data tracking which can be use to help reduce product count loss in the future. This app improve the communication between shifts allowing everyone's voices are heard, from operators to maintenance and quality assurance. Shout out for coach [sensitive content hidden] for her superb guidedance and being impressively patient with our operators. The coach helps them become more eager to learn more about Redzone.

Not entirely a dislike about Redzone but some of our operators have no knowledge using new technology so they have difficulty learning the new software language. With the new compliance system coming in place, the operators also doing both paper batch record and EBR at the same time so it's creating more work for them, but hopefully this issue will end soon after we fully implement paperless system.

Ease of use and set up. Easy to implement to operations and coaching support has been fantastic.

Some features missing or not implemented in the way that we currently work. Redzone take on suggestions but may not act upon them.

The way the compliance module so easily integrates into the productivity module made it a smooth transition to a paperless state.

Some of the templates and triggers provided were less than ideal. It would be nice to see product filters available for shift triggers within the compliance module.

Very accessible and intuitive. All of the workforce have responded positively.

We are using Power BI for analytics, as the in-house analytics is not configurable enough for our needs yet.

[sensitive content hidden] was super helpful in all aspects of implementation

People not using the tool provided until they realize the value in it

The OEE is updated instantly. I get to see all the chats and communication for the whole plant. This has help improve our inefficiencies and focused on our bottlenecks. The engagement is great with employees on the floor taking initiative to create action items.

The least is when action items are closed you are not able to see all action items closed to review history.

Training sessions and user froendly software.

Change is hard. Implementing changes. More of an employee issue than RZ.

What I like most about Redzone is that it in-powers the front-line workers. I have been involved in 2 Redzone launches, and for both sites, it has made our jobs easier. It helps create a structure for organizations. The culture that Redzone brings to sites about coaching employees and helping them grow professionally is what I most like about Redzone.

One of the cons that I have experienced with Redzone is minor app bugs that quickly get addressed.

User friendly
Information is clear and easy to understand on the displays

Haven’t really experienced acon woth Redzone so far.

It seems to be more streamlined than our current model

Not Custom to plant, would be nice to have access to the coding

I like that it lets you know when the next check is due. It holds people accountable and stops the pencil whipping.

I wish that when the shift is done and the line is down the fired checks do not cancel automatically. You have to manually cancel them if the check goes off but the line goes down. I also wish filtering the reports was a bit easier to get to and with more options of what I want to see.

Easy to implement and easy to use. The Redzone coaches are amazing. They are very professional and knowledgeable about their product and about manufacturing.

I cannot think of any cons. Redzone has a great product.

More visibility and data information as we go along

May be needed more time to transition as it was too quick of a transition for people not familiar with technology and advance IPad usage