ZoomInfo Operations Reviews

We use the software through an integration in Salesforce and it lets us know if we are creating duplicate entries

I don't really know what else they offer. I have had sales people contact me in the past, but I don't really understand the value.

The flexibility to collect information from a bulk perspective or a one off

Lots of features to understand. You have to become familiar with the system

Useful in getting phone numbers to help with prospecting and cold calling

Emails are often incorrect and mobile numbers arent always reliable. Premium enrichment credits are used up even before you know if there is a mobile number to be captured.

I use Everstring to search for similar companies that I have recently demo'd or sold to. They will show me a list of companies that I can then prospect and fill up my pipeline with.

It can be a little hard to get familiar with and trained to utilize Everstring the best you can. Some of the data can also be outdated.

Very intuitive platform, made the transition from a different system to Capture incredibly easy! Almost mind blowing how *much* easier Capture is as compared to other software used for similar purposes, and those had less functionalities!

I would love a little more automation, where in the software would automatically update the contacts pulled in via the system with contact info on a regular cadence (every 3 months or something).

We were looking around and shopping the market, testing different email capture softwares and websites after using older programs for years, and landed at Capture. Capture gathers all the data we need to nurture leads for sales and marketing.

The interface can be a bit bland, software can be a bit confusing.

We recently purchased Everstring and it appears it has rich data. Integrates with SFDC pretty well.

Unfortunately a lot of the data we were able to bringing from Everstring is duplicative of what we already had in our SFDC instance.

Ringlead gives you the ability to create very robust deduplication rules that can be front facing as well as run in the background. You can also setup multiple rules which as a global company is helpful as these rules may differ by region. Lastly how you can choose a master is also very robust and gives you multiple levels of options on how to choose the Master record.

I wish they would focus more on things they do really well and leave some of the light weight stuff (Mass update, Mass delete etc.) which most of these systems they integrate with offer for free. I wish they would focus on enrichment of records front facing and email validation (personal opionons)

It does a great job of capturing linkedin information and putting it in SalesForce

without the enrichment portion to find email information, it's become nothing but a cut and past program

I can manage every part of my marketing and sales data process in one platform now.

The design, UX/UI could definitely use an updated. Although the deign looks up to date, the overall experience could be enhanced. A UX update would make this product amazing. Not a showstopper by any means though.

Allows us to keep our leads clean and prospects flowing.

Refreshing the connection often seems harder then it should be

The ease of use. 100% this program is easy to use, it is straightforward and very helpful.

There are always improvements that can be made. I can't name any at the moment, but improvements are always possible.

Tool is helpful in finding cell phone numbers that otherwise would be unattainable. Very Convenient to be able to upload contacts directly to salesforce

The quality of the phone numbers is lacking. There are times when I am unknowingly calling prospect's spouses or children.

I like that it is easy to configure and it can run automatically on the background without us thinking about it after setting it up.

The UI can be a bit updated. It kinda looks like an older software compared to other software I've used but other than that, the UI is pretty intuitive and nothing is missing.

The most important element when choosing Capture was the integration functionality with SF and LinkedIn Sales Navigator. Capture saves me loads of time because it can easily grab leads from LinkedIn, "capture" lead data, and then easily create the lead in Salesforce.

The one thing I would like to see improvements on with Capture is a higher percentage of emails address accuracy.

It gets numbers that other companies and services like this can't. It also makes it really easy to get prospects into Salesforce

It often (maybe twice a month or so) stops working for us, which is inconvenient. Sometimes I'll "premium enrich" a contact and nothing will be found and it still uses up one of my credits. Sometimes It'll pull out wrong numbers so you have to be prepared for that when using those numbers to call.

I love the ease of use to find contact data on my target prospects then how I’m quickly able to get them into Salesforce

The implementation process was a bit complex getting it fully integrated the way we wanted to with Salesforce

Integration w/ SFDC and Marketo and the ability to complete multiple data hygiene tasks from one spot.

I wish it had the ability to mass update records from within RingLead

How the team works with our requirements and able to customize to our specs

Not sure who is overwriting whom when we use multiple enrich platforms