Cintra Reviews

Employee hub-really easy friendly and easy to navigate

We need the unpaid hours to be added in the system as we do not have this function yet.

User friendly platform, professional staff, excellent customer service.

can incorporate more features to become even better

they are very professional & supportive nothing is to much to ask

I am in Birmingham and they are situated at Newcastle Upon Tyne

Helpful and friendly team. Easy to communicate with and they go the extra mile to resolve any issues.

The initial transaction last year was a bit problematic, but it's now all sorted and very happy with the support I receive from the team

How easy the process it is to approve payroll, now that they have a button to press instead of messaging.

It can be a bit difficult to add or change an employees pay rate.

Great support and functionality and always coming up with more ideas to make the platform even better

I can't think of anything that I don't particularly like at all

Easy to use and efficient platform to administer our payroll.

There was no personal contact up to just recently and It's definitely good that Cintra started doing regular feedback calls where I can speak to Cintra representative rather than interacting virtually.

Easy to use and very straightforward portal. The team is very prompt when it comes to replying to queries and extremely helpful.

Implementation. I think it was time-consuming to initially set it up.

Cintra Cloud is an easy to use and intuitive tool. The software is continually being updated and new features added to further enhance the platform. We currently have no requirements for integration into other applications but we are looking into rolling out a new T&A system that can easily be integrated into the Cloud to reduce the need for manual interventions.

We are not currently missing any features on Cintra Cloud versus our previous system and we are currently in the process of migrating another of our UK businesses onto the platform which is being fully supported by the Cintra Implementation Team with regular progress updates.

The software is just so useable, you build the system so the data is in the way in which you want it! Anything in the system is reportable and you can design them yourself! there really is nothing like it on the market!

Nothing, the software for me is exactly what I need, the great thing is it is always developing

The integrated payroll and HR systems - so we only had to input once!
Reporting is great - totally configurable
Brilliant Gender Pay Reporting feature
On-line payslips

The training side isn't as detailed as our previous system

The product is easy to use , there are many functions not being used by this organization which could be beneficial - but that is outside of my remit. All of the standard payroll functions are straightforward to use.

The reporting function isn't very user friendly - there are too many different fields to choose from and without being an expert at designing reports it can be a big task to do these. I end up running the report and then manually manipulating the data to get the exact result I require...

Very easy to navigate. Access to current and past data is available easily.

The messaging service is a great way to communicate securing and also keeps track of all messages.

Would have preferred if Cintra could have taken over all the pension file updates through to uploading the file to the provider but there was quite a bit of tweaking involved.

Ease if use both for the employee and employer

I think the reporting function could be a lot easier

The development team are very supportive and consistently provide regular updates that in turn support the submission of our payroll. I like the payroll calculation button the most, we are waiting for this to be launched.

Only HR receive edit reports, our store managers process payroll but do not receive a report to check. The messaging system can be difficult to track.