Embrace ERP Reviews
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15 Reviews for UK Users
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Embrace
Reviewed on 23/11/2022
Pros
Ease of use, integration of modules, user friendly.
Cons
Customisation of modules can be expensive
Response from ACS-Embrace
Thank you so much for your review. We really appreciate you taking the time to share your feedback.
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Time for change with Embrace
Reviewed on 05/05/2024
Pros
From first interaction, the staff took care, listened and understood the problems with the previous systems. The implementation team is brilliant. We have several unique scenarios, and the team took them in their stride and we always got a solution. Once the implementation team had left, the tech support team have always provided quick service to any queries.
Cons
Pricing - when we embarked on finding a new software, we knew that it was a costly exercise. However, what we have gotten since implementing Embrace (timeous information, control) far exceeds the price. We gladly pay it.
Reasons for Choosing Embrace ERP
The business had outgrown the various software packages that it used and needed to have the information consolidated in one package with real time info.- Industry: Oil & Energy
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Embrace Experience
Reviewed on 28/11/2022
Very Good
Very Good
Pros
Very easy to use and understand the software. Support is excellent.
Cons
Cannot get financial reports in correct format. Need huge customization in order to do so.
Response from ACS-Embrace
Thank you so much for taking the time to leave a review Rika. We appreciate your positive feedback about our solution and support. You'll be delighted to know that with the latest version of Embrace you will be able to get your financial reports in the format you want and with minimal, if any, customisations. Once again, thank for taking the time to leave this review
- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Embrace is the way to go
Reviewed on 07/06/2024
Hard work has been put in to get the system to where we are now 16 months in. Late nights and...
Hard work has been put in to get the system to where we are now 16 months in. Late nights and weekends. But we are not looking back at all. We have never had a system that records everything so sufficiently.
Pros
The fact that all information can be added and the report structures are brilliant
Cons
Not much to moan about. Training is essential. You will not be able to it without training and knowledge. Knowledge is key...
- Industry: Transportation/Trucking/Railroad
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Local is Lekker
Reviewed on 23/11/2022
Being one of the earlier Embrace Customers, we as an Organisation have grown alongside Embrace over...
Being one of the earlier Embrace Customers, we as an Organisation have grown alongside Embrace over the past 32 years. Being a local product is definitely a bonus in terms of support and market understanding.
Pros
Fully integrated system offering real time information to users. Support for package is excellent. Software upgrades are becoming almost seamless even if client has customisations.
Cons
Majority of standard reports have to be customised to user requirements. Reports which are generated by programs should all offer the .csv option of printing. It may however be due to the Version of Embrace we are using so this may not necessarily be a con for other Companies.Certain Enquiry programs are cumbersome.An integrated BI reporting tool would be very useful.
Response from ACS-Embrace
Thank you so much for your great review Lousie. We appreciate and value your feedback. It's been a pleasure working with you and your team over the years.
You are quite right. The reporting issues you mentioned have been addressed in the latest version of Embrace. There is a new CSV output format which is easier to use and provides a lot more information. This makes getting data out of Embrace really easy and with minimal, if any, customisations. That, along with the new Restful API suite gives many more options and tools for extracting your data. Once again, many thanks for taking the time to leave this review.
- Industry: Transportation/Trucking/Railroad
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very Adaptable System
Reviewed on 28/09/2022
The ease of reporting and functionality of each of the modules makes it easy for business to...
The ease of reporting and functionality of each of the modules makes it easy for business to operate and manage process effectively.
Pros
Very easy to use and found that some of the customisations requested over the years are now part of the standard package functionality.
The complete redesign of package around connectivity, menu and screen changes and improvements to modules, including introducing new modules to the product offering.
Cons
No real cons at the moment as the current V15 has addressed many of the issues like connectivity, data extraction and integration.
Response from ACS-Embrace
Hi Martin.
Wow! You've made our day! Thank you so much for this great review. It's feedback like this that makes our work meaningful. It's our mission and our passion to help South African businesses operate efficiently and thrive. We're really excited about Embrace Version 15 and believe it ticks ALL the boxes. Thanks again for taking the time to provide your feedback. We really do appreciate this.
- Industry: Industrial Automation
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Embrace is the best ERP system to date!
Reviewed on 13/01/2023
Overall the flow of the software is very easy to follow.
Overall the flow of the software is very easy to follow.
Pros
Embrace is user friendly; the accuracy of the data is of utmost importance in our line of business & this system is able to give you that with no doubts at all.Improved efficiencies. Overall the flow of the software is very easy to follow. It may sound silly but I found that having a manual is something which we take for granted but embrace manual was easily accessible
Cons
i have not encountered anything that i dont like
Response from ACS-Embrace
Thank you so much for this great review Zarina. You have made our day!
We are thrilled to hear how Embrace has improved overall efficiency throughout the business and that because you trust the data you are able to make critical business decisions confidently.
Thanks again for taking the time to share your positive feedback. We really do appreciate this.
- Industry: Computer Hardware
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
ACS-Embrace ERP
Reviewed on 25/07/2022
Very good operational package, caters for most companies requirements.
Very good operational package, caters for most companies requirements.
Pros
Modules integrate seamlessly with each other, ease of use, user friendly. Data available immediately.
Cons
Although standard reporting is good, getting data onto different platforms is a bit tedious.
Alternatives Considered
Sage AccountingReasons for Switching to Embrace ERP
Pricing, ease of use, setupResponse from ACS-Embrace
Thank you so much for your review. We really appreciate you taking the time to share your feedback.
- Industry: Paper & Forest Products
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reliable System
Reviewed on 22/09/2022
The business has run seamlessly on Embrace for over 30 years without any majors issues, with a good...
The business has run seamlessly on Embrace for over 30 years without any majors issues, with a good working relationship with ACS (the software house).
Pros
All modules are fully integrated into the Finance/General Ledger (GL) Module, with reliable balancing between sub-systems and the GL. It is very strong on the transactional side with users easily trained to do their tasks. It is customisable to tweak to suit your own requirements.
Cons
The menus are a little cumbersome to navigate around.
Response from ACS-Embrace
Thank you so much for such a great review Andrew. We really appreciate you taking the time to share your feedback. You'll love our latest version of Embrace ERP, especially the desktop and menus which have been completely redesigned with a focus on ease of navigation and user experience. It's been a pleasure working with you and your team over the years and meeting your growing and changing business requirements.
- Industry: Pharmaceuticals
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Embrace ERP
Reviewed on 28/03/2024
Excellent experience with the integration team.
Excellent experience with the integration team.
Pros
Ease of use with the new version. Ability to integrated with our warehouse system. The user friendly interface available with the upgraded version15.
Cons
None that I can think of at this moment.
- Industry: Machinery
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Flexible software
Reviewed on 23/09/2022
It is an extremely stable platform that you can adapt to your business workflow. Support is...
It is an extremely stable platform that you can adapt to your business workflow. Support is excellent and all support agents are highly qualified and capable to assist.
Pros
We required software that is highly customizable and Embrace delivered this. We are using the software now for 20 years and there has never been a project or customization that was too complicated for ACS. It provides all the components for any size business to operate and analyze their business.
Cons
No cons to using the software. Their road map to future development is sound.
Response from ACS-Embrace
Thank you so much for your review Mark. Your positive feedback means a lot to us. As a team, we pride ourselves on delivering service beyond excellence and building lasting win-win partnerships with our clients. Thank you for your valued support as we continue to meet your company's current and future business needs.
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Top erp solutions for the motor industry
Reviewed on 07/10/2022
Embrace made my life a lot and easier and overall, and has boosted overall productivity
Embrace made my life a lot and easier and overall, and has boosted overall productivity
Pros
The system is user friendly and provide full visibility throughout the company
Cons
There aren't any cons and all Intergrations was complete with ease
Response from ACS-Embrace
Thank you so much for your review Yolande. We're delighted to hear that Embrace has made your day easier, more efficient and productive. We really appreciate you taking the time to write this. The team will be thrilled to read your positive feedback. Thanks again.
- Industry: Wholesale
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
How great is Embrace!
Reviewed on 28/09/2022
Pros
The fact that the system is so easy to use as well as the fact that it is easily customizable.The team supporting the product is first class.
Cons
Integrations between other systems could be improved.
Response from ACS-Embrace
Thank you so much for your great review Shantelle. The team will be delighted to read your comments. You'll be pleased to know that our latest version of Embrace includes a robust OpenAPI suite which allows third party systems to be deployed and integrated with ease. Once again, many thanks for taking the time to write and submit a review. We really do appreciate this.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Embrace - Good value for Money
Reviewed on 26/09/2022
Good experiences
Good support
Too many customisations to enhance the system, these should have come...
Good experiences
Good support
Too many customisations to enhance the system, these should have come in as standard
Pros
Easy to use, easy to run reports and obtain information
Cons
Too many customisations were required to reach our requirements
Response from ACS-Embrace
Thank you so much for your review Mervin. We appreciate and value your feedback. We're delighted that you are benefitting from the ease of use, easy access to reliable information and of course, our great support. It's been a pleasure working with you and your team and we look forward to a continued win-win partnership.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Embrace Review
Reviewed on 27/09/2022
Pros
Easy to use with lots of reporting options
Cons
Mobile app to check inventory and do quotes will be ideal
Response from ACS-Embrace
Hi Grant.
Thank you for your review. We value and appreciate your feedback. We look forward to scheduling a presentation on Embrace 15 and believe you'll be really excited about the mobile functionality and the many other enhancements. Once again, many thanks.
