Xtensio Reviews

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220 Reviews for UK Users

- Industry: Professional Training & Coaching
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Business Data Management & Coaching Services
Reviewed on 25/11/2023
Pros
The templates offered are highly valuable and enlightening, effectively alleviating the challenges of writer's block by providing comprehensive examples and guidelines for both myself and my students to follow in our specific contexts.
Cons
The complimentary version offers access to 3 templates. It would be advantageous if they could offer approximately 5 free templates for us to evaluate and explore a wider range of desired templates and applications before making a decision to upgrade to the professional version.
- Industry: Accounting
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great experience
Reviewed on 22/10/2024
Great experience and I would definitely use again and recommend to others
Great experience and I would definitely use again and recommend to others
Pros
Easy set up templates that are customizable. So easy
Cons
watermarks and payments. It was confusing at first
- Industry: Public Relations & Communications
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
First time
Reviewed on 26/10/2023
Spent so much time on this only to find out after I downloaded it to see that the watermark remains...
Spent so much time on this only to find out after I downloaded it to see that the watermark remains on unless you pay money . While you are working you don’t know that
Pros
Had great templates that were nice to try
Cons
can’t get Xtens watermark off unles u pay
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Long Way To Go To Beat Adobe
Reviewed on 06/05/2024
Good experience but I’ll stick to adobe for now.
Good experience but I’ll stick to adobe for now.
Pros
Simple go use and easy to navigate around the page…
Cons
Doesn’t provide the freedom and flexibility that adobe offers.
- Industry: Government Relations
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Case Study Deadline!
Reviewed on 06/06/2024
Upon visiting the Xtensio website for the first time, I was immediately struck by its clean and...
Upon visiting the Xtensio website for the first time, I was immediately struck by its clean and modern design. The layout is visually appealing and the intuitive navigation made it easy to explore the various features and offerings. I was literally up till 3 a.m just browsing through the website.
Pros
I love that Xtensio has a wide range of customizable templates for various business and design needs, such as business plans, user journey maps, marketing reports, and personas. I love how easy it is to just fill in the blanks with these templates.
Cons
The pricing is competitive. It has a comprehensive resource section with tutorials, case studies, and FAQs.
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome tool!
Reviewed on 26/09/2024
It's been a great partner for me to develop my UX projects.
It's been a great partner for me to develop my UX projects.
Pros
User Personas, Journey Maps. I think the explanations you give are the most complete I've found to create user personas and journey maps.
Cons
Maybe adding more videos to explain [sensitive content hidden]
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Easy to use
Reviewed on 01/05/2024
It’s easy to use and produces quality tables however can be glitchy at times
It’s easy to use and produces quality tables however can be glitchy at times
Pros
It’s easy to use and produces great visuals
Cons
It was glitchy when opening in a small tab, freezing the screen
- Industry: Market Research
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Quality Marketing Material and Formats
Reviewed on 23/09/2024
Great. I have used it for internships, classes, and personal projects. I don't have good results...
Great. I have used it for internships, classes, and personal projects. I don't have good results with the personal projects. I think the branding initiatives are a bit to much in relation to what I'm doing. However, the product is quality.
Pros
I love the aesthetics. I once had a professor in a business class say our team had the best personas. The work is clean.
Cons
I don't like the limited editions I get but I understand the company needs to make company to deliver quality products. Also, you can export files to save them.
- Industry: Education Management
- Company size: 5,001–10,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Marketing personas
Reviewed on 13/07/2024
Generally good, I used it for my digital marketing assignment.
Generally good, I used it for my digital marketing assignment.
Pros
Personas table was great, features and aspects of personas are so on point.
Cons
Free trial is so limited, also when i try to save some texts, it disappearing sometimes.

- Industry: Computer Software
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 2.0 /10
This brand purchase the review from their customers
Reviewed on 18/04/2024
Pros
Well, this is not a bad online tool set, per se.
Cons
The free features are rather limited....
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Simple and practical
Reviewed on 18/09/2024
It always gives me a clear direction about the subject that I have less experience in.
It always gives me a clear direction about the subject that I have less experience in.
Pros
the marketing documents and business development tools.
Cons
The UX/UI for modifying contents has room for improvement.
- Industry: Machinery
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to Use for all your marketing needs!
Reviewed on 16/08/2024
Overall I will give this an 8/10. User friendly and easy to understand.
Overall I will give this an 8/10. User friendly and easy to understand.
Pros
I like how user friendly it is to us and navigate
Cons
I wish the PDF was not behind a pay wall
- Industry: Education Management
- Company size: 201–500 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
So helpful for persona
Reviewed on 10/06/2024
Amazing, easy to use, and super helpful!
Amazing, easy to use, and super helpful!
Pros
The templates are amazing and super easy to use.
Cons
I don’t see anything that I don’t like but we can always improve somehow.
- Industry: Human Resources
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Xtensio experience
Reviewed on 20/08/2024
Fair. It helped me to design User persona's for my college homework
Fair. It helped me to design User persona's for my college homework
Pros
The templates xtensio provide, and the tools it provides
Cons
I cannot have more than two projects. So I have to edit the oldest one in order to make a new one.
- Industry: Museums & Institutions
- Company size: 5,001–10,000 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Easy to learn and easy to use!
Reviewed on 17/05/2024
Fun, easy to use, great for working on stuff as a team.
Fun, easy to use, great for working on stuff as a team.
Pros
I’ve been using Xtensio for the user persona and I love it so far. The template is easy to navigate and highlights everything I need. Very visually appealing and easy to use!
Cons
My only complaint would be that sometimes it is hard to drag and move images across the templates but that’s only a minor issue.
- Industry: Retail
- Company size: 11–50 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Engaging yet professional templates
Reviewed on 06/11/2024
Pros
Xtensio provided a very useful platform for me to generate customer personas and journey maps for project work. The designs were colourful and engaging but also easy to use.
Cons
Minimal use for free version but plenty of scope for paid version.

- Industry: Market Research
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
AMAZING, EASY TO USE
Reviewed on 22/11/2023
Easy to use! Gives me some type of nostalgia.
Easy to use! Gives me some type of nostalgia.
Pros
I found out through a classmate when working on a project together
Cons
Xtensio is amazing, there’s lots of things I like, I can’t think of something I don’t like.
- Industry: Online Media
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Uncovering the Strengths and Weaknesses of Xtensio on Capterra.
Reviewed on 23/09/2023
I appreciate its intuitive interface, interactive design elements and customizable templates
I appreciate its intuitive interface, interactive design elements and customizable templates
Pros
its user-friendly interface, customizable templates, collaborative features, interactive design elements, and insightful analytics.
Cons
the limited free features, occasional glitches, lack of advanced customization options, and the learning curve for new users.
- Industry: Education Management
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great persona and customer journey templates
Reviewed on 29/05/2024
Pros
Ease of use. Simple templates. Accessible on any device. Great product overall!
Cons
Nothing so far. I only used basic features.
- Industry: Airlines/Aviation
- Company size: 10,000+ Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
GOOD! expectations met
Reviewed on 18/08/2024
amazing!! and useful very helpful for projects
amazing!! and useful very helpful for projects
Pros
easy to use !! and the templates are already done for us
Cons
not being able to edit slides better, example the editing of text box
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Powerful content together
Reviewed on 01/05/2024
I am very happy with the software and will definitely use it in the future
I am very happy with the software and will definitely use it in the future
Pros
The ability to collaborate with the whole team
Cons
A bit complex to learn and non technical members of the team struggled to input
- Industry: Hospital & Health Care
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
DIY Design Flexibility
Reviewed on 10/12/2023
I enjoyed the ease of use in getting started immediately using well designed templates.
I enjoyed the ease of use in getting started immediately using well designed templates.
Pros
The product is affordable and easy to use/get started for small business.
Cons
The extensions to output PDF files is more costly
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great tool for building personas
Reviewed on 30/01/2024
Great tool! I use it to create personas for clients but there are a lot of great templates on there...
Great tool! I use it to create personas for clients but there are a lot of great templates on there I hope to explore.
Pros
I really like their personas template. We use it as part of our strategy work with clients.
Cons
sometimes a bit of trial and error to move items around but not a big issue.
- Industry: Design
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Review for Xtensio
Reviewed on 31/10/2023
Pros
That i can access customisable templates and can conveniently edit them
Cons
Customisation can be more easy and comfortable
- Industry: Education Management
- Company size: 201–500 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Good Product
Reviewed on 11/11/2023
Pros
Ease of use, ease of implementation, variety of templates
Cons
As of now, Nothing there to complain about