Payhawk Reviews
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118 Reviews for UK Users
- Industry: Retail
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Great all-in solution
Reviewed on 22/04/2021
The landscape of finance solutions is enormous. Most focus on a single area, e.g. expensing,...
The landscape of finance solutions is enormous. Most focus on a single area, e.g. expensing, payments or invoice management and are totally disconnected from each other. With Payhawk we have an all-in-one solution that covers all areas backed by a super strong product team. As a result we can focus on what really matters for us as a fast growing startup and don’t have to waste time on admin stuff
Pros
It integrates super well with your ERP systems (e.g. Netsuite).
Cons
We started using Payhawk a couple of month ago. So far I am not missing any features. However I am looking forward to get to know new features the product team is working on.
Reasons for Switching to Payhawk
Super intuitive, best sales/on-boarding experienceResponse from Payhawk
Giancarlo, thank you for the glowing review!
- Industry: Entertainment
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Overall; a great service!
Reviewed on 10/07/2023
Payhawk gives our employees the perfect about of spending freedom but also makes everyone accountabl...
Payhawk gives our employees the perfect about of spending freedom but also makes everyone accountable for their own expenses and invoice processing. The reporting functions are great and the Payhawk support team are always there, willing to assist with any issues that may arise!
Pros
I have been using PayHawk for around 2 years now and it as been a game changer in my Company for expenense management, invoice payments for suppliers and much more! It's very user friendly and although I do not normally like notifications from apps, Payhawk keeps me on top of reciept submissions and approving expenses for my team! I would highly recommend!
Cons
Sometimes there is a ever so slight delay with updating limits/ purchases/ approvals but it always seems to sort itself out pretty quick!
- Industry: Health, Wellness & Fitness
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good experience with Payhawk
Reviewed on 16/06/2023
Pros
The platform is intuitive and very easy to use. The supporting team is very helpful and they reply fast.What I like most is that Payhawk helps me to control the expenses and have a better view of them as I can create and download reports and be able to include all the information I need.In addition, they help you to integrate your bussiness to the platform and you can have many entities as you want.
Cons
In my opinion, Payhawk can be improved and new features can be added. It would be a good idea to have the possibility to block cards to certain entities and categories so the cards can only be used in entities related to the companies 'expense policy.Also, it would be great to be able to select all the expenses that I want to reimburse instead of clicking one by one
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
PayHawk user - accounting side
Reviewed on 27/10/2023
PayHawk is a good product, although it´s quite a bit hard for us in Accounting because people don´t...
PayHawk is a good product, although it´s quite a bit hard for us in Accounting because people don´t upload the receipts or invoices
Pros
Easy to use for users but sadly not for accountants
Cons
We are always late reconciling the account because people don´t upload documents. It make me appreciate the traditional liquidation process, PayHawk should improve on this side.
- Industry: Entertainment
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Payhawk Experience
Reviewed on 21/08/2023
Very positive
Very positive
Pros
U are very responsive, fast adjusting new needas of your clients.
Cons
certain Accounting/ Finance understanding of workflow is missing
- Industry: Internet
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great spend solution
Reviewed on 11/10/2023
Pros
Automatic integration of expenses with the ERP, I've tried other tools and they do not reach the level of payhawk. They also have an excellent support team
Cons
I have not been using it for long (less than 6 months) but so far when there is a problem, they know how to respond.
- Industry: Accounting
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product and excellent customer service
Reviewed on 27/07/2023
Excellent, the product is designed very well, is easy to use and makes my workload more streamlined...
Excellent, the product is designed very well, is easy to use and makes my workload more streamlined and efficient.
Pros
The customer service is the best I have ever experienced. There is a qualified team on hand to assist with any queries.
Cons
Nothing comes to mind, it makes my job more efficient!
- Industry: Real Estate
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Payhawk Review
Reviewed on 28/08/2023
Very good
Very good
Pros
Easy and fast to input and pay invoices, Suppliers management
Cons
In Invoice number we write the number and automatically erases and we need to put again
- Industry: Defense & Space
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Solid platform that works really well with Xero.
Reviewed on 22/09/2023
Really liked the entire experience from sales to onboarding to customer success.
Really liked the entire experience from sales to onboarding to customer success.
Pros
Ease of use and super helpful and responsive support team.
Cons
Some features and functionality, that competitors already provide, is still being developed.
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Should have had this solution earlier
Reviewed on 10/11/2023
Pros
Easy to use, and very flexible.
I love the API. It makes it easy to make system integrations.
Cons
Picture optimization has given us some minor challenges with receipts that wasn't readable.
- Industry: Biotechnology
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
In general, very satisfied with the application and its utilities
Reviewed on 21/09/2023
Pros
User-Friendly Interface which makes it easy to navigate and manage expenses.
Cons
Card maintenance costI would like it to allow us to manage collections and billing
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
need to fix some bugs
Reviewed on 07/11/2023
Pros
I like that I have a card, i don't a new visa card, and it does not work well
Cons
I wouldn't say I like the new visa card. It does not work well
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Experienced user with good knowledge of this kind of tools
Reviewed on 30/06/2023
Smooth. Excellent product and great support team
Smooth. Excellent product and great support team
Pros
Interface, workflows, flexibilty, team card, SEPA Wires, cashback, connexions with other tools
Cons
IBAN not always compatible with SEPA wires
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
REVIEW
Reviewed on 30/10/2023
excellent each time i have needed support (ALOT)
excellent each time i have needed support (ALOT)
Pros
The customer service was quick and easy.
Cons
nothing, everything has been very good.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Easy to use expense platform
Reviewed on 18/08/2023
Mixed
Mixed
Pros
Interface is user friendly. Really good customer support who are responsive.
Cons
Insufficient automation on expenses. Workflows could be better defined but functionality of PH limits this.
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Techno phobe. The ease at which I was able to install Payhawk is commendable. Brilliant...
Reviewed on 28/08/2023
All apps should be this simple.
All apps should be this simple.
Pros
The ease and assisstance onlune. Supet quick responses.
Cons
Cant fault the system. Simple amd succinct.
- Industry: Events Services
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Expense Management platform
Reviewed on 02/08/2023
Pros
Ease of useSyncs to NetsuiteUse in the US
Cons
We are struggling with sync errors at the moment but I know the team is working on fixes for us.
- Industry: Retail
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Payhawk Product Review
Reviewed on 18/07/2023
brillaint cusotmer serivce
brillaint cusotmer serivce
Pros
the customer service of [sensitive content hidden] was expectional helped me so much with my issue
Cons
nothing all was amazing thanks alot for the support and help
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Payhawk for Business
Reviewed on 25/05/2023
Good team and customer support.
Good team and customer support.
Pros
Mobile App for employees is very easy for reimbursements.
Cons
Some of the integration with our Accounting system fails from time to time.
- Industry: Telecommunications
- Company size: 201–500 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Expenses
Reviewed on 19/09/2023
Good
Good
Pros
Easy to post and pay invoices. easy to use and good customer support.
Cons
Not able to see export payments in local currency.
- Industry: Industrial Automation
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great support
Reviewed on 18/08/2023
very good
very good
Pros
Support and ease of usegreat article and guide to help users
Cons
not sure yet, I am new to Payhawk, cannot comment just yet
- Industry: Entertainment
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
PAYHAWK is a game changer
Reviewed on 24/07/2023
Pros
What I like most about PAYHAWK? Well, that is easy. First of all, intuitive Design, easy to use and implement and most importantly, good customer support.
Cons
I really feel the impact of a missing SAP integration. That is PAYHAWK's greatest flaw in my humble opinion.
- Industry: Accounting
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Conor Review
Reviewed on 14/11/2023
Pros
Very helpful customer service and quick responses.
Cons
A little confusing to set up at first so was unsure.
Response from Payhawk
Hi there - thank you for the positive review of our product. Glad you're finding the solution valuable and our Customer Success team helpful!
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Payhawk
Reviewed on 31/03/2023
Pros
Ease of use, great integration with Xero
Cons
You can only upload one receipt per transaction.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
PayHawk feedback
Reviewed on 15/09/2023
Very positive
Very positive
Pros
How easy it is to use via the mobile app. Customer service has been great!
Cons
It would be good to be able to edit mistakes after submitting quicker
