Logi Symphony Reviews

We have been using Dundas BI for over a year now and everyone loves it. The visuals look good,are very customizable and the data loads quickly. We utilize this tool embedded in SharePoint using a SharePoint WebPart, as well as in our custom apps utilizing an iFrame.

We have authored a reporting and dashboard solution composed of 350+ reports/dashboards, and deployed that solution to clients across the U.S. and Australia. Our application is updated automatically every evening (thanks to the ease of distributing the code generated in Logi), so our clients always have the LATEST version of our solution available. We have deployed Logi servers on-premise, in the cloud (AWS and Azure), and used it to access both SQL and REST data sources.

Overall, the product is working as intended. Like anything else, as you get more comfortable with it & start to learn the quirks it becomes a little like second nature.

We have years of data that need mined. This requires the stakeholders to play with the data. We can give them all the metrics we can define, but when a user gets the chance to turn the data on its side and inside out, and then when they can bounce it around between each other, mark it up and change the visualizations on demand, it allows them to work from intuition. We are striving to help our users work from intuition, as well as from logic, to make observations; and, Dundas BI offers the ability to feed intuition.

Our experience has been uniformly positive, from sales, to implementation, to ongoing support.

We collect a tremendous amount of data from over 70 institutions and publish about 400 pages of reports of those data. We have built publication and management tools, including a robust CMS using Logi.

Three years ago, we set out to find a reporting solution that could replace SQL Server Reporting Services. We had a long list of requirements, among them:
• A Web Based Report Designer
• Easy to Create Basic Reports with Little to No Training
• Advanced Functionality that would Satisfy our Advanced Users
• Licensing that working with an onsite and SaaS deployment model
• A Clean Modern Looking User Interface
• Ability to White Label
• Ability to Secure the Scope of the Accessible Tables and Data
• Ability to Integrate with our Security Model and Dynamic Table Relationships
• Ability to have a Distributed Execution Model for our SaaS solution that Maintained Data Isolation and Security

Exago and one other reporting solution were short listed and went into an evaluation phase. During this 2-month process, we did POC integrations, tested the performance of the solution, security, APIs, and called on technical support. We found that Exago was faster to implement and easier to use. In one of our tests, we sent out a link to both products and asked all our employees to create a report within both products, without any training on either. We found that everyone created a report in Exago, but we had a high percentage of people that could not in the competing product. Additionally, the reports made in Exago we generally built with more complexity in them, due to the ease of use. Their support was extremely responsive. So much so, that we thought that it may just be because we were in the sales cycle. I am happy to say, that is not the case. Exago is just very customer focused and has a knowledgeable support staff that is always looking out for the client.

Logi has been a great tool for the success of my company. Logi has changed quite a bit over the 10 years I've worked with the product. Since be purchased by a few years ago the change has not been for the better. Stable relationships in the software industry are hard to come by, but those existed with Logi for a long time. Now turnover seems to be high. The quality of the product has decreased and new features have been slow. A lot of new products have come and gone and the Logi ecosystem (Info, Self Service, Predict, etc.) is confusing as ever.

My faith in Logi is at an all-time low, but luckily the product remains solid. For a new user, the company may be fine. As a longtime user comparing the past to present leaves me disappointed.

It helps us during times for taking decisions since we embark on data-driven actions.

Overall the experience is mixed but I would say when you compare it with its peers and when you look at the cost and other factors like features which the tool provides it is very useful and can be considered for your BI and reporting. It supports almost all the features of a basic BI tool.

Overall experience is very good, I like that there is nothing that can't be done with this tool, with regards to user requirements.

Integrating izenda 7 series has giving our product the ability to the end user to create and administer dashboards and ad hoc reporting, ultimately giving the end user better insight into their data without having to contact us for base report modifications. We essentially needed a BI tool, and this fit the bill!

From my perspective as a software developer who integrated Exago's software into our own, they provide many flexible features that allow you to customize the product depending on your own needs. For example, Exago provides several interfaces that allow us to manage our customer created data, where we store the reports and schedules created by our customers in our own database tables. They also provide other extensibility features, like server events that allow you to add custom code for specific events during a report execution.

We have used the api to "publish" reports for use in other parts of our application, as well as replace legacy asp reports in our application with reports created in Exago. This has helped us tremendously in standardizing reports across our application in terms of the terminology used as well as the data that is returned. Now when our customers try to compare results from various reports across our application, there is much more consistency.

Overall, Dundas BI is a very good BI software. Their API's are great for integration and customization. However, there are still some room for improvement.

when you are dealing with a small company one would expect better customer experience, well forget it

We have over the last year applied Exago's API and user architecture to great advantage in creating effective solutions for measuring our performance as a group and for individual workers. Though some what difficult to access , Exago's customer support has proved valuable for our company in developing applications for our native management and ad reporting performance systems. We would advise in order to insure a proper fit for your company's management software to engage with Exago's customer service a full interview in order qualify their API and development architecture as a proper fit for your company. Once that cycle and analysis is complete and the necessity for future IT cycles is reduced, we can say Exago is highly recommended.

After a multi-year search, we choose to use Exago as our BI reporting layer for our clients. The design of the product was very smart- almost anything can be configured and indeed we have been able to alter the look and feel of the product to match our software. Whenever there is an issue, we get a fast response, and in those times when a bug fix was required, the communication was excellent and the timeline more than reasonable.

Graphs and dashboards are excellent, and the advanced report writing tool works out of the box and is easy for report administrators and even some non-programmers to use. The one downside is that when a normal report is created, pagination is required- which speeds up processing but detracts from the user experience. But overall, as a user (and as an advocate for our user's users), it's a great product, and it can't be beaten from a business model perspective and is a great value proposition.

Great experience and success with delivering enterprise wide reports/dashboards

I am working with Dundas BI since the day it was born (roughly 2014 begining) and I can say that I had only good experiences with it, as long as you know it very well.

Metric set color/base changes need to apply automatically to the same metric set where it used in dashboard instead of editing each dashboard and do changes manually. [Simple : if user did changes in one metric set level it needs to update all places wherever it used in dashboard currently it is not happening. In this case user need to edit each dashboard and apply the same changes at dashboard level ]