copio analytics Reviews
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10 Reviews for UK Users
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Copio review
Reviewed on 06/03/2024
Pros
Copio is easy to use and it saves time for price comparison.
that is something i like the most.
Cons
sometimes when i don't use it for some time it's harder to find something specific that i'm looking for. it would also be great if categories were the same like in our intern system.
Response from oraya
Thank you for your review of copio analytics! We are glad to hear that you find our platform easy to use and that it saves you time for price comparisons, which is one of our main goals. We take note of your feedback regarding the difficulty in finding certain items after a period of non-use and will work to improve this aspect. Thank you for your valuable suggestions!
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Prices
Reviewed on 06/03/2024
Pros
Quick check for the prices with the rest of the market.
Cons
Sometimes prices for the articles in the rest of the market doesn't match the true price.
Response from oraya
Thank you for your feedback! We're glad you find Copio Analytics helpful for quick price checks. We apologize for any discrepancies you've noticed and are working to further improve accuracy. Your input is valuable as we strive to enhance our services. If you come across such discrepancies in the future, you are of course welcome to contact us at any time and we will immediately check the sample to see how this came about. In most cases, such errors are due to the data quality of the stores or marketplaces crawled.
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Copio review
Reviewed on 06/03/2024
Pros
easy to use, at disposal for changes in app and support
Cons
some features are not interactive but already set up as filters
Response from oraya
Thank you for your review of copio analytics! We are pleased that you find our platform easy to use and appreciate our support. We are happy to take your feedback on interactivity on board and promise that there will be exciting news here in the near future. Thank you for choosing copio analytics!
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Copio review
Reviewed on 06/03/2024
Quickly finding the necessary information and drawing conclusions. Overall impression very good.
Quickly finding the necessary information and drawing conclusions. Overall impression very good.
Pros
quick update, quick refresh after changes
Cons
Certain errors in pricing information that affected overall results
Response from oraya
Thank you for sharing your experience with us! We are pleased to hear that copio analytics is able to effectively support you in your field of profession. Ensuring accurate information is a priority for us and we continue to work to improve our services on an ongoing basis. If you have any further suggestions or encounter any problems, please feel free to contact our customer success team at any time.
- Industry: Retail
- Company size: 501–1,000 Employees
- Used Monthly for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Category Manager review
Reviewed on 06/03/2024
Pros
lot of data and data sorting, possibility of filtering
Cons
too big tables, lot of informations,
many columns in excel
Response from oraya
Thank you for your review of copio analytics. We are pleased that you are able to make good use of the data presented in copio analytics. We also appreciate your feedback about the amount of information, especially in Excel exports. We will take this into account in our efforts to improve the usability. There will be exciting news here in the near future, we look forward to the next exchange!
- Industry: Retail
- Company size: 10,000+ Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Sehr gutes Tool mit gutem Kundensupport
Reviewed on 06/03/2024
Wir arbeiten seit 7 Jahren mit copio Analytics und sind sehr zufrieden.
Wir arbeiten seit 7 Jahren mit copio Analytics und sind sehr zufrieden.
Pros
Copio Analytics läuft stets sehr zuverlässig und erfüllt alle unsere teilweise sehr hohen Ansprüche. Sehr guter Kundensupport, es wird sehr gut auf individuelle Wünsche und Anforderungen eingegangen.
Cons
Die Funktionalitäten zu Datenvisualisierungen sind eingeschränkt, wir exportieren stattdessen die Daten und nutzen für die Datenanalysen andere Tools.
Response from oraya
Thank you for your review of copio analytics. We are pleased to hear that our platform reliably meets your high expectations and that you are satisfied with our customer support. We have taken note of your feedback on the data visualization options and are pleased to announce that there will be exciting news in the near future. We would like to thank you for your continued trust and our great cooperation over the past seven years!
- Industry: Retail
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Hilfreiche Erweiterung der Datenauswahl
Reviewed on 29/02/2024
Sehr zufrieden, stabile Datenbeschaffung/Crawls mit einem lösungsorientiertes Team mit stabilen...
Sehr zufrieden, stabile Datenbeschaffung/Crawls mit einem lösungsorientiertes Team mit stabilen Crawls.
Pros
Möglichkeit selbst ausgewählter Shops zu Crawlen
Cons
Anpassung der Spaltengröße im Dashboard in dem man alle Wettbewerber sieht, nur manuell für jede Spalte möglich.
- Industry: Retail
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Sorgfältig und zuverlässig
Reviewed on 01/03/2024
Pros
Unkompliziert, schnelles Setup, sehr guter Support und einfaches Handling
Cons
Da gibt es keine wirklichen Nachteile. Sehr zufrieden.
Response from oraya
Thank you for the great review! We are glad you enjoy your experience with us. Your support means a lot to us and we are looking forward to working with you in the future!
- Industry: Wholesale
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Nützliche Tools und spitze Kundenbetreeung
Reviewed on 29/02/2024
Pros
Die Kundenbetreeung ist von höchster Qualität. Die Tools passen zu unseren Zwecken im Moment ganz gut.
Cons
Der Anpassungsbedarf von einigen Tools, manchmal ist es nicht komplett intuitiv.
Response from oraya
Thank you for the positive and constructive review! We appreciate the great feedback on our customer service and are happy to continue working hard to make our tools even better!
- Industry: Wholesale
- Company size: 1,001–5,000 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Preiserhebung immer Up2Date
Reviewed on 29/02/2024
Pros
Preisinformationen können jederzeit und höchst aktuell gezogen werden. Kundenservice ist top, wenn es Probleme gibt.
Preis-/Leistungsverhältnis ist sehr gut.
Cons
Das Produktmatching und die Integration in interne BI-Tools ist ausbaufähig.
Response from oraya
Thank you for your insightful review! We are very pleased to hear that you appreciate our tools and customer service! We look forward to our future together!
