eposbuddy Reviews
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53 Reviews for UK Users
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
EposBuddy Simplifies POS and Stock Management
Reviewed on 24/08/2024
EposBuddy is perfect for managing POS, keeping track of stock and making smart financial choices....
EposBuddy is perfect for managing POS, keeping track of stock and making smart financial choices. It also helps customers place orders and pay easily.
Pros
EposBuddy is simple to use, fits easily into our work, offers many payment options and works smoothly on different devices without any problems.
Cons
There’s nothing bad about EposBuddy, but sometimes transactions are a bit slow when it’s busy.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Perfect for Streamlining Payments and Boosting Sales
Reviewed on 15/10/2024
Eposbuddy is reliable and affordable, making payments easy and smooth for my clients. It's a great...
Eposbuddy is reliable and affordable, making payments easy and smooth for my clients. It's a great tool that helps increase sales and makes the payment process simpler for everyone.
Pros
Eposbuddy is perfect for our POS and payment needs, offering good value and reliability. The display is easy to customize, making it simple to take orders, process payments, and communicate with customers.
Cons
Sometimes might experience occasional software glitches or slowdowns during peak usage times.
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Does the job
Reviewed on 18/10/2023
Overall experience is average, I'm not sure I would purchase from them again but given we are now...
Overall experience is average, I'm not sure I would purchase from them again but given we are now set up with them they aren't bad enough to have to complete the whole set up again.
Pros
Technical support is brilliant, always on hand and knowledgeable to solve any problems.
Cons
Biggest con is the sales team, spinning you misleading information to get a sale. The sales pitch was misleading with many features that were demonstrated to us as selling points not included in the purchase, I was not aware of this at the time of purchase. There were also some capabilities in terms of additional hardware options sold to as great options for the future (Which we discussed we would plan to add and was told is was easy to do), when I returned and requested to purchase those extras was informed I should have brought a different till, when I initially took out the deal it would have cost us around £100 extra (£200 total I believe) as an existing customer I would need to purchase a full new system at over £600 all to then purchase the add ons I had initially been told it would be possible to utilise.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Empower and Enhance your Business with espobuddy!
Reviewed on 19/08/2024
eposbuddy is one of the greatest innovative software that I have recommended to our client who...
eposbuddy is one of the greatest innovative software that I have recommended to our client who operates a restaurant and food chain. The eposbuddy helped them solve the kitchen order management very effectively and efficiently. The user interface is very clean and intuitive, and our chef could easily understand the interface and delivers the orders on priority. We have clocked the ROI from this product 130%
Pros
eposbuddy is very efficient and quick, helped our kitchen staff to prepare and deliver food with right speed, order quantity. The layout to display orders in the kitchen is customizable and suitable to modify with our business needs. Also, the setup is very easy and quick. We went live with this software within 2 days.
Cons
I do not see any dislikes in this software for kitchen order management module. The product is perfect, I see minor bugs and I believe these would be resolved with future updates.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Managing bills and invoices using Eposbuddy.
Reviewed on 29/10/2024
As a financial service enterprise, using this software has helped boost the level of production as...
As a financial service enterprise, using this software has helped boost the level of production as it is reliable and efficient.
Pros
It is very easy to manage and issue bills and invoices to clients using this software. Fast processing of payment transactions effectively without any form of glitch. Its also been our reliable platform for our POS for various transactions at work. Great customer services they render. Simple and easy to navigate because it got a well detailed interface to work with.
Cons
I actually got nothing to hate about this software, no cons for me.
- Industry: Law Practice
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Efficient Payment Processing Made Simple
Reviewed on 12/10/2024
EposBuddy has great technical support and is easy to set up and customize for our needs. It works...
EposBuddy has great technical support and is easy to set up and customize for our needs. It works well for processing payments, managing our business, tracking stock, and making online marketing easier.
Pros
Eposbuddy is a great value and very reliable. Its kitchen order display can be customized to fit our business needs, making it an important tool for our success.
Cons
The customization options are a bit limited, but I haven't found any problems so far.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
No glitch processing my payment.
Reviewed on 18/11/2024
A reliable platform have used for the processing of my various transactions without any form of...
A reliable platform have used for the processing of my various transactions without any form of glitch.
Pros
I can process my payment with ease without any delay which i so much like about this software since i have been using it. Its customer service support has been helpful when the need arises. Its dashboard also has the various detailed transactional records have made which helps in keeping records and issuing of receipt easily. Easy to use for me. Its a perfect software for me, kudos to the developers.
Cons
It does what i expect it to do so no issues using this software.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
All about Eposbuddy.
Reviewed on 20/11/2024
It is not in doubt that this platform help boosts sales and production with efficient service...
It is not in doubt that this platform help boosts sales and production with efficient service delivery to client.
Pros
I started using this platform based on a referral from a friend who highlighted some benefits which I have also started experiencing. Management of orders, payment processing, comes easily with this platform with easily customizable features.
Cons
No negative features or experience since I have been using this platform.
- Industry: Hospital & Health Care
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Inventory catalogue management platform.
Reviewed on 12/10/2024
Pros
I used it to manage my payment efficiently. Simple interactive interface. It analyzed my inventory catalog easily. Less costly which makes it affordable for me. Good customer care service relation.
Cons
I have not seen any issue since using this software, no cons.
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Enhance your organization with eposbuddy
Reviewed on 09/11/2024
Pros
Eposbuddy is very efficient and fast which helped our employee make quick decisions it offers us great value and reliability which is an important software for our success
Cons
No cons or glitches since using this software
- Industry: Consumer Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Eposbuddy boosted my sales
Reviewed on 24/09/2024
Overall Eposbuddy solved a lot of problem in my business from sales management taking inventory and...
Overall Eposbuddy solved a lot of problem in my business from sales management taking inventory and making it easy for my clients to make payments without any glitch
Pros
I had a positive experience with the customer service and that gave me a good first iNpression with Eposbuddy then I checked out the features and it was mind blowing t is easy to set up, and customize to my existing business structure. I also like the ease that comes with monitoring my marketing process with even with my mobile phones the cashier also works perfectly I like so many things about Eposbuddy it's s very effective platform
Cons
since I've been using Eposbuddy I've only had positive experience with the features
- Industry: Business Supplies & Equipment
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Boosts Efficiency with Smooth Order Processing
Reviewed on 12/09/2024
Eposbuddy offers great value and reliability, helping us improve decisions with smooth order...
Eposbuddy offers great value and reliability, helping us improve decisions with smooth order processing, payments and customer communication, making it ideal for our sales team.
Pros
Eposbuddy gives great value and is very reliable. It's easy to set up on handheld devices, and clients find it simple to use. The system helps them make quick decisions, and the cashier system works efficiently.
Cons
The design of the interface could use some work but everything else is perfect.
- Industry: Events Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Efficient system with multiple benefits.
Reviewed on 28/01/2024
It is a perfect software for our sales department and my job, since it allows us to have a better...
It is a perfect software for our sales department and my job, since it allows us to have a better system so that our customers feel more comfortable when placing orders and processing payments, it is a quality platform.
Pros
The system is easy to configure, the technical support is undoubtedly efficient and resolves and answers our questions quickly, it is very simple for our clients, it allows them to make decisions in an intuitive and unique way, the cashier system is very efficient.
Cons
Without a doubt, from the first moment of use we have only observed benefits with eposbuddy.
- Industry: Media Production
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Eposbuddy is a sales booster
Reviewed on 03/10/2024
Eposbuddy software simplify our payment processing it has a good UI that very easy to work with,...
Eposbuddy software simplify our payment processing it has a good UI that very easy to work with, and is the best pos system for online transactions overall eposbuddy is a sales booster
Pros
smooth and fast communication with client and the ease of procesing client payment all this process is fast in eposbueddy the advertisement feature is effective it has brought us more customers more than ever sales track feature is great too it's easy to keep track of all our sales on epos buddy right now eposbuddy is doing the most in pos management highly recommend
Cons
no cons just a suggestion they can consider making a comprehensive tutorial video for the technical features it will help a lot
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The software perfect for my financial services.
Reviewed on 02/10/2024
Its really been a positive and productive experience using this software which has helped improve...
Its really been a positive and productive experience using this software which has helped improve the financial services rendered to our various clients.
Pros
It got a friendly interface i can work with and very easy to set up. Supported on most devices as i can easily access it on my mobile. Its payment process is reliable and efficient which has helped improve productivity at work. Its inventory feature has been helpful. It is easy to issue bills and receipt using this software which has helped to keeping records safely. Point of sale of this software has been top notch for me.
Cons
No glitch or issues using this this software, no cons.
- Industry: Telecommunications
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Eposbuddy transformed my telecomunicaton business
Reviewed on 21/09/2024
Eposbuddy is efficient for business management payment and sales even for smaall scale telecommunica...
Eposbuddy is efficient for business management payment and sales even for smaall scale telecommunication busines
Pros
I didn't want to sign up because I thought Eposbuddy is only for big businesses but I was wrong Eposbuddy has changed s lot of things in my business I take better and accurate inventory, manager my online transaction keep my data save and secure in terms of time, clients records, budget and expenses Eposbuddy is doing a brilliant job I commend their technical support too, they are always ready to help and they know what they are doing
Cons
no feature is malfunctioning and I did not see any glitch in Eposbuddy
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Efficient financial tool
Reviewed on 07/02/2024
It serves as an excellent software solution for our sales department and my role. By providing an...
It serves as an excellent software solution for our sales department and my role. By providing an improved system, it ensures our customers feel at ease when placing orders and handling payments. Overall, it’s a high-quality platform.
Pros
The system configuration is straightforward, and the technical support is highly efficient, promptly addressing our queries. Our clients find it user-friendly, enabling intuitive decision-making. Additionally, the cashier system operates with great efficiency. Undoubtedly, since our initial use, we’ve experienced advantages with eposbuddy.
Cons
Some aspects involve technical details. Our former manager did not recognize the advantages of utilizing them. Fortunately, our new manager has quickly understood various new features and is now implementing them.
- Industry: Transportation/Trucking/Railroad
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent POS system for our transportation business need
Reviewed on 12/08/2024
Pros
eposbuddy worked very well as our primary POS system to manage purchase and inventory management. Taking order, payment processor and communication with customer has been excellent after our switch to this product.
Cons
The user interface is a bit boring and no option to change the theme color. Interface customization will bring more values to the product.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Game changer solution for payments!
Reviewed on 29/09/2024
Pros
eposbuddy is fulfilling our needs related to POS and business payments. It is really fast and secure. Customer support is really very helpful. It gives best in class experience. Easy for us to process the orders. Game changer for our sales team.
Cons
Dashboard has less customisation options. No major cons for me.
- Industry: Banking
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
EposBuddy A Game-Changer for my Transaction Management
Reviewed on 30/11/2024
the platform has been user-friendly and packed with features that help manage customer transactions
the platform has been user-friendly and packed with features that help manage customer transactions
Pros
it helps me manage my business transactions and track inventories in real time
Cons
it some times lag during usage of long hours which can be frustrating
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Amazing epos service
Reviewed on 29/08/2024
Pros
Excellent service! Really easy to use and great support team. Whenever I have issues they are available to help me. Great experience with them so far.
Cons
We are unable to customization the user interface, If they offers customization, It would be great for users.
- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Till system overhaul - A world of change.
Reviewed on 03/10/2023
We have managed to increase our revenue, & are now in the process of implementing new systems that...
We have managed to increase our revenue, & are now in the process of implementing new systems that the advanced features offer.
Pros
Cost - Epos buddy is a cheaper overall then our previous supplier. With a range of benefits. We are getting more, for less.
Cons
Some aspects are fairly technical, our previous manager did not see the benefits of using them. Fortunately our new manager has been able to grasp a range of new features & is beginning to make use of them.
Alternatives Considered
Square PaymentsReasons for Choosing eposbuddy
Cost mainlySwitched From
PayPal ZettleReasons for Switching to eposbuddy
Recommendations from local business group (Barbi) & cost.- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ideal and very comfortable to promote a positive experience for our customers.
Reviewed on 13/02/2024
It is a product that promotes agility in our business processes, has a good user experience and is...
It is a product that promotes agility in our business processes, has a good user experience and is perfect for increasing sales and reducing uncomfortable processes for our clients.
Pros
It is a simple product to configure, it has ideal technical support to cover all our needs, it is the ideal system to simplify our inventory operations, it is an ideal, different and very comfortable experience so that our customers have an excellent interaction with our business.
Cons
At the moment there are no problems using eposbuddy, it has improved improvements in our business processes.
- Industry: Hospitality
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Most flexible tool for small businesses.
Reviewed on 28/02/2024
As per my experience i can say that it's one of the best tool for managing POS. Inventory Management...
As per my experience i can say that it's one of the best tool for managing POS. Inventory Management, Payment Processing, Order Management everything is great.
Pros
I personally like eposbuddy because it makes most of my work easy by creating a breeze for POS management. Using this tool we are more efficient that we have ever been.
Cons
Customization is very limited, but still it's great.
- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Transforming Freelancing Efficiency with Eposbuddy
Reviewed on 10/07/2024
I found that Eposbuddy's EPoS solutions have facilitated better control over my freelancing...
I found that Eposbuddy's EPoS solutions have facilitated better control over my freelancing workflow and projects more accurately and efficiently.
Pros
Eposbuddy gives value for money and is very reliable. That's what the tailored-made software solutions did for me: organizing my project management much better by keeping a record of the time, expenses, and client interaction.
Cons
Some features are technical and did involve a steep learning curve initially. But all these complexities are minor compared to the overall benefits, and the process of mastering them was immensely rewarding.