Hibu Reviews

Hibu's "Listings Management" tool allows me to easily update my company contact info, hours of operation and important information with a few clicks and that seamlessly updates all over the internet (google, yelp, random sites).

Real time review notifications are also extremely helpful. I no longer have to physically monitor the internet searching for company reviews. When a guest posts a review I immediately receive an email and text so that I can respond in real time.

I'm pleased with 100% of the functions of Hibu that my business uses.

Our sales Rep. [sensitive content hidden] is amazing and has gone above and beyond with the challenges we've experienced from the beginning of the process up until now.

Certain departments within Hibu have gone rogue without fully understanding the business they're trying to represent. These departments have their own rules to follow and is not clearly listed within the contract.

They have designed my websites absolutely perfectly

Sometimes its hard to get changes made in a timely manner

My relationship with [sensitive content hidden] . She is thorough and eager to assist me.

If I loose my rep. I don't like reestablishing trust.

After switching my marketing dollar to HIBU three months ago my website traffic has been reduced to zero. they charge me $55 per month and refuse to discuss the negative results or ways to cancel the service. It's a scam and a trap. They refuse to even talk to me anymore.

poor results and failure to acknowledge responsibility or discuss resolution.

They really worked with me to make sure I was satisfied. They have given lots of time to my advertising needs.

A bit pricey (but they work with your budget)

Makes it easy for clients to reach me and the website is attractive .

It is somewhat costly , but I realize that something that has worth does cost more.

They are personable and answer all of you questions.

I did not have anything I liked least about the services.

Insightful, intuitive and easy to talk with. No high pressure

No cons whatsoever. I enjoy being a customer

THE SALES REP AT FIRST UNTIL THEY COULDN'T PRODUCE WHAT THEY PROMISED ME

company absolutely sucks. They promised us some kind of return on our investment with them within the first month. We have not received one lead. They wasted about 8 hour of my time setting up the same website i had before and not one lead came in and took $2,000.00 of my hard earned money. Now they want me to pay for another month and I said no and are sending me to collections. COMPANY SUCKS!

all in one place to manage all our listings

nothing yet, everybody has been so helpful

It seemed exciting and affordable years ago.

Confusing. Plus I always asking to know how to change my website on my own. Plus, gotten too expensive with little result.

Hibu Made a lot of promises but delivered none. The experience was very bitter.

What I liked least about HIBU was the customer service. They kept passing me off from one agent to another without any of them answering my question.

Hibu has taken our website to new levels. We have had a few snags and they were more than helpful with our needs. Our website has had numerous compliments from customers. They like the ease of use, and the detail.

Not loving the aspect of the review system. It used to let me send reviews from the dashboard. but now I have to use my phone.

Hibu produced leads for us. Its always important to make sure that you receive results from your spend.

Cost is always a factor, spending money to make money doesn't always happen.

The initial set up was good and things seemed to be going well, then the communications slowed, then stopped, then requests for changes went ignored, ended up having to do it myself and then cost was increased.

Felt that once the honeymoon stage was over we had no support. Looking for something more cost effective and better response times.

Easy to use. Our Rep was fantastic. Lots of data to work with

Under performed in getting this store to the next level.

The review solicitation and posting process help us have a reference to point to

It takes time and effort to manage the product. There are a lot of moving parts and it has taken a while to incorporate it into our daily workflow

I love the fact they are local and I get to speak to my sales rep in person. They are always around and having the advantages of a big company when it comes to platforms and support is great and at the same time the local feeling of a smaller company

I do not really have any con's at this time

Our rep at HIBU, [sensitive content hidden] has been a good and present partner in finding the best target areas to help our business grow at amazing levels.
I can email [sensitive content hidden] and within a few hours or less than 1 day the changes we request are put in place.
I can easily log into the administration portal and update the website with anything we want to change.
I can easily respond to customer reviews in one place and the impact is across the other platforms

Sometimes I feel that we are driving the direction of marketing and I would prefer I was being led with great ideas on where/what/how to increase market penetration.