TestGorilla Reviews

The user experience is very handy and looks clean

There’s no feature to add due date for exam

They changed their billing options to remove features that are critical at the price you are paying and then when the system renews and now you don't want to use the system because it doesn't do what you want it to do they magically can't reverse the charges. They are criminal. Their customer service team is brutal too. They only communicate via email and ad zero value. Don't be fooled.

They let you start with features you get used to using at a rate that is manageable. Then they change their plans so the features you want to use you have to pay 10 times more for the following year.

Instead of digging through 50+ resumes, you sort on candidates' test scores. Using testgorilla's assesment as an entry point for your selection procedure gives an amazing filter to only let smart, capable, candidates into your further procedure.

I've both selected and not selected candidates that we otherwise would have missed, or would have been an unproductive use of our and their time.

In the interviews we had with the top 5 test-takers we could focus solely on personality and culture fit, having the confidence already that a candidate can perform on a certain level.

Moving forward, we will never post a job offer again without using a pre-selection assessment to filter candicates.

When used in comination with a job board, we've found candidates that did the test but did not apply, did apply but forgot the test, or did both as meant to happen.

This lead to checking and comparing of both lists of people. This can be prevented by using Testgorilla as the main recruitment tool

I like the ease with which you can either invite candidates to a assessment and also send them reminders for the assessment. Saves time and effort. I also like how you can change the status of a candidate to "Interviewed", "Candidate withdrew application", "Rejected" etc. Also the Anit-Cheating monitoring is super useful.

I would only say it is a bit expensive. There is nothing else I can think of in terms of improvement to the product. Maybe an option to also save candidate contact numbers and Linkedin URLs so that the dashboard can be used to directly to make calls etc.

Being able to direct our candidates to a branded assessment centre, which then takes a lot of the leg work out of CV screening, giving us the ability to quickly select the best candidates for the role.
Having the options to create different assessments for different roles is great.

Unfortunately it does not link in to out recruitment software.

Easy to use and manage the candidate pipelines. Once the test is setup, it's very easy to send it to the candidates, track, and evaluate.

It's difficult to setup the test that's applicable to a developers' day-to-day. I receive complaints from some candidates that the interface is difficult to use, some OS compatibility issues and code editor doesn't always work as expected.

Ease of use. Ability to put an assessment together in minutes. The system sends out an email to applicants and they are then guided through the steps. The interface is very clean and clear and there are built-in safeguards to prevent others from completing the assessment for the candidates.I like that all of the major personality tests are available on the free version. As well as a number of skill-based assessments as well.

I've been using the free version, which is great. Of course, there are some limitations, but that is understood while using the free version. Despite those limitations, it's beneficial.The personality assessments are great, though I'm starting to be a bit unsure of their validity, as the majority of respondents tend to get the same result. I'm unclear if that's due to the similar nature of the roles I'm using them for, or if it's something else.

The fact that it is easy to share between colleagues, downloadable, time-limited

Not all questions work for the respective topics. Oftentimes the question can not really assess the candidate

Customer support and user-friendly dashboard

Pricing and candidates limit to attend are restricted to 100 candidates beyond that we have to pay an additional amount.

The user interface is nice and professional. It's easy to administer

They claim to offer a "free trial where you can test anything". This is misleading - they make it appear you must upgrade your plan (minimum of $300) in order to try the tests. It is not clear you can test premium features without upgrading.

I upgraded so I could try a couple of the tests (Laravel, PHP). I sent the tests to myself and realized they are terrible tests and don't provide any useful screening. So, I tried to use the "custom test" feature but it appeared I needed to upgrade again ($3600) in order to try it. After complaining and requesting a refund, they asked I do a 15-minute call with their CSM to discuss. I agreed with the stipulation that I expected a refund in exchange for my time on the call. After the CSM spent 25 minutes explaining how it was my fault, I got nothing for a refund and wasted a lot of time providing free feedback to them.

In the end, it was a terrible experience, we spent $300 and got 0 value from their platform, they refused to issue a refund, and I wasted a bunch of time providing them feedback and writing this review.

Lastly, they told me they cannot turn off the auto-billing on my account, only I can do that. However, they deactivated my account so I can't login. I guess we'll see if they auto-bill me for next year's subscription.

I honestly have no pros I can say about the product.

The pricing model is not easy to understand.
The free trial is barely a trial.
You cannot see the questions to know if it is a good test.
Support is dismal and takes days to get back to you.
We barely used the product and had our first candidate have difficulty taking the test.
The beware part, they state nothing in their terms as far as a refund which they would not grant the refund even though we explained the difficulty of all of the above.
You pay yearly, so if you do not like it, you are crap out of luck.

- Easy to use from an administrative point
- Easy to read results
- Lots of variety in the assessments already made & the option to customize
- Organized nicely: can view all results in the timing they come in or by best score

- Sometimes candidates aren't granted access so we have to go in on our side to figure out why/ get it resent
- candidates cannot set up their account and then return to it to take the test. From our experience, if a candidate signs up and doesn't immediately take the assessment, they will not be let in when they return to do so. Unclear if it is a system or user error in this example.

Easy to use, You can select the appropriate assessment per role.

Limited exams, maybe they can improve the exams list of options

After running my own company for twelve i know how much my success hinges on hiring the right people, but also... how costly (to the point of destructive) it can be to hire the right people. We relied a lot on CVs, referrals and ‘gut feeling’ in picking someone. But this software really made us see the power of test results to help preselecting which candidates to interview. Excellent! We’ve hired a couple of great people since we started using TG, one of whom i would have probably never even invited in the first place, but we spotted her thanks to her great test results! Really gave an extra layer of professionalism and smartness to our whole hiring proces. So far we used a couple of available tests which were very useful, but right now were considering also creating our own specific test questions to upload to TG

Its a community platform on which members can also upload their own tests, but since it hasnt been around that long, i’m looking forward to seeing more test options come available. Still you’ll find more tests on there right now than you could probably take. We’ve found relevant ones (leadership, intelligence, creativity, sales, seo, social media etc) and we’re in a niche sector (advertising and film making)

The software is easy to use and quite efficient

Nothing yet, good to use by candidates, can work on interface

To track candidates responses in different formats, to evaluate candidates with diverse tools

I would like to have the option of video or audio transcription, to access the content of the candidates answers that were in video or audio, in written format

I love this tool! We used it to find a Customer service agent for our company Sukhi: we had over 1200 applications! Can you imagine how much work it would have been if we had to go through their CVs and emails one-by-one?
The average test score is my favorite tool: a great way to distinguish between the candidates. Plus the option to ask the candidates to add a video: it gives a very good first impression combined with their test results.

The software is very clear and logical, no negative feedback.

TestGorilla had a great library of tests of the roles we usually look for.

At first, we didn't like that the questions for each candidate weren't viewable. We later understood that this makes sense in order to minimize the chances of cheating.

Ease of downloading to excel and PDF files.

Testing levels are subjective - Intermediate level people end up doing senior level coding reviews for example. Testing levels should mimic the market. for example Python Coding challenges should have the titles of "Junior" "Intermediate" or "Senior". Also - please add more testing for machine learning and AI applications - this is the future and it's already here:)

Ease of set up, simple to read and analyse results, good management tools and excellent price as I could stop the subscription after one month when I was finished testing.

some seemed a little short - too many questions for the time frame.

The library test area great for a specific area such as Technologies, Programming, and Software development.

The idea of buying the tool was to have preset library tests such as evaluation of customer service, personality and critical thinking, but the orientation was just for certain fields. It's a very expensive tool to create quizzes or tests, with other tools in the market such as Microsoft Forms. The value of the tool is the analytics and reports.