Paycom Reviews

Paystubs, upcoming payments, and requests for accrued vacation time are all easily accessible. This is also used on a daily basis for employee time tracking and the administration of company records relating to salary and benefits.

The app's interface can be confusing to new users who haven't watched a tutorial video. Clocking in only works when we are directly linked to the firm's wifi, which is annoying, but may have been intentional on the part of the organization.

Paycom puts all of our HR needs in one place. It's a great tool to complete all our projects and functions in the HR department.

There are often changes that happen in the system that upset/change/revert our already fixed data to something it was before or something completely different than the team doesn't seem to know how/why it happens.

Super easy to navigate. I love being able to manage my timecard, HR info and trainings all in once place.

Nothing. I love how much there is that can be done with Paycom.

I really enjoyed working with the Paycom team. I can tell they want my business to succeed genuinely, and they work hard to support our needs and growth.

I really don't have any cons honestly. I have thought hard and can't think of any!

I really enjoys that Paycom offers services tailored for businesses of various sizes including a small business like mine.

The pricing can be a bit expensive, especially for smaller businesses who may not benefit from all the features.

The system is user-friendly, and employees can quickly access personnel information without needing to contact the HR staff.

While Paycom is user-friendly, it may be a little difficult for individuals who are not tech-savvy to navigate, would be nice to have a search box to quickly access information.

In the fast-paced world of payroll and human resources, the right tools can make all the difference. Paycom has positioned itself as a leading payroll service provider, offering an all-in-one platform that aims to streamline payroll processes and enhance HR functionalities. Having used Paycom for several months, I’m sharing my insights on its features, usability, customer service, and overall value

Despite the numerous strengths of Paycom, there are areas where the service could improve. The initial setup process can be somewhat daunting, particularly for larger organizations with complex payroll requirements. A more guided setup process with step-by-step resources could ease this transition. Additionally, while reporting capabilities are functional, some advanced reporting features could be enhanced for deeper analytics

I really like the ease of use I get in the app, as that is how I most often access Paycom. The layout is clear, options are logical, and it's easily understood at each level what I'm looking at and what I'm doing. The app is high-powered with functionality, unlike many apps that are just light versions of their websites. I actually prefer the app. The features are robust, allowing for much more than just requesting time off. Access to tax documents, time cards, adjusting payroll, and yes, time off requests, are all easy to navigate to and access. Having online learning resources and additional company info built in and accessible from the app is also a highlight.

One of my earlier complaints about Paycom- the awkwardness of entering PTO requests- was actually fixed in one of their recent updates. Although navigating to the various functions is easy enough, a 'Favorites' option would be most appreciated. Not every user needs to use every function equally, after all. While access to the options is easy enough, the layout and visuals of the app itself are somewhat basic, and could do with a fresh coat of paint, as it were. Some minor quibbles, like certain characters not allowable in PTO requests, are just that, minor.

Simplicity of doing payroll. It almost does the payroll for you. Just need to verify info.

Availability of service team sometimes. I have called and no one from my team is available to help me.