Paymo Reviews

We need to track the progress for several, multiple projects for both, time budget and estimated tasks.

In the past the invoicing and estimation templates are not the best. I need my CSS knowledge to fit them within a german document template. There must be an updated templating, but i just didn't found the time to test it out.

All the basics are well integrated from a simple task list to complexe product road maps with the invoicing system / expenses that we can sync with our accounting software.

The invoice link system + recuring invoices that is missing.

We use Paymo for time management, or at least tracking the hours spent on projects.
For this purpose it works. The interface is easy to use and it time entry is a breeze.

Paymo is not the best solution out there, but not the worst either.
I would not say there is a particular bad thing about Paymo, rather that it comes down to personal preference. I, and I'm sure I'm not alone in this, find timesheet entry a pain, regardless of what time tracking software is being used. Is there a better way of doing this? Yes, but I have not developed it, yet.

Priced to replace the free versions of the software.
Automation of invoices, compared to using Pages template. If more work is completed for an un-invoiced project, editing the invoice is a simple process.
The dashboard to keep track of all projects makes things much easier, compared to my old Google Sheets attempt at a project tracker.
Archiving completed projects allows quick filtering of only the important things.
Time reports allow a quick insight into what is still to be invoiced.

I would like a quick notes section added to the dashboard, A daily checklist of the work day, rather than a specific project.

Really helpful tool for project task management, tracking, establishing deadlines, planning resources. It’s essential for me to track my time working with each project to ensure staying on budget and also manage my own invoice.

Would love different colours in the tasks and also that we can add hourly rates beyond just £ as that makes our invoice tracking a bit tricky. Would also love to manage an entire task from the front task mask (add hour estimates etc)

I really like the time-tracking methods, tracking project tasks, sub-tasks, etc. Running the reports in different formats is super useful.

The timing tracking for invoicing is tricky since we have a mix of types of billable expenses on a project. I still export our timesheets to do the calculations and then send an invoice in QuickBooks.

It's easy to setup and use. You can use it straight forward and adding clients and projects is easy.

The fact there is no 2-way authentication is really a thing here, also the lack on smaller accounts is a miss. We only use time tracking, invoicing and basic clients and projects. We don't need canban boards or options like that.

- Ease of setting it up
- Ease of making new projects
- How flexible the time report options are

- Invoice generation is quite slow sometimes
- It's not easy to add time entries from multiple projects on 1 invoice
- It isn't easy to remind customers of outstanding invoices manually
- Sometimes the totals in the table views aren't correct due to lazy loading the results

It has a simple interface and I can easily plan our projects and track the tasks even if I am not a professional project manager. It does not complicate the user's work with unnecessary details.

Since the billing system is not integrated with the local electronic billing system, it cannot be a fluent billing tool. However, Paymo serves us very well even without using this feature.

Paymo has every crucial tool any small agency could need for kick-starting business. Its simplicity makes it easy to learn and implement, and when you compare it with more specific tools, it saves you a lot of time

As every other one-size-fits-all solution, Paymo doesn't excel on any of the tasks it covers. Of course managing projects thru an specific task management will be ultimately better, same as with invoicing, but it would require dedicated manpower taking care of those as well. Paymo compromises specificity for ease to use and maintain, so you'll have to adapt processes to Paymo and not the other way around.

I like that I can manage multiple projects over many clients and keep organised with an easy to view dashboard.

I like that everything is integrated from quoting to task creation and time tracking and then invoicing.

The invoice creation integrates well with Xero but the invoice numbers don't match which makes it difficult to track. Also, once an invoice has been paid in Xero, it doesn't feed back to Paymo to mark it as paid.

Time tracking works well and tracked time as well as tasks can be billed. Invoice creation works, but could be improved.

The PDF rendering of invoices (and estimates) could really be improved.

The set up is simple and all of the tools are readily available in the GUI. I don't use the app, but the online structure is sufficient and more than capable to handle my work load.

I have yet to find a downside to this product. It continues to deliver

Dragging and dropping time and slots into the weekly timesheet manager is very easy to use, color coded time slots are nice.

Many small functionalities with the task tracking lacks my needs. But requests to change those aspects have gone unanswered.

We love the time tracking and task management. Hands down easiest and executed well.

Invoicing. Needed to do recurring monthly, quarterly, yearly invoicing for retainers and subscriptions. Was not available at the time.

Easy to setup, easy to onboard users, very useful reports for margin calculation.

With more complex scenarios and IT specific tasks management reequirements (github integration, workflows, automations, custom fields) it lacks functionality.

We use it as a simple MIS and it has ticked all the boxes required to the extent that it is something we now depend on.

On occasion, our invoices can be very long with lots of parts. In some instances, the PDF download function can cause errors at the end of pages. This has involved some manual correction on our part, or, we tend to use the online invoice function instead.

Time and project management
Tasks and sub tasks are very useful

Timesheet by 15mn/30mn
We are working with 20mn/40mn I our Internal process

I really like the Paymo Track time management tool which can sync with my desktop apps. The small widget allows me to track time while also having other work on the screen at the same time. Being able to have a way of tracking time which isn't on another browser tab is invaluable to me.

I find the way Paymo Track clumps together some of my tasks on the timeline view hard to use. I often have to switch tasks quite regularly due to the nature of my work so this makes it a bit harder sometimes for me to allocate my time to the appropriate client.

The interface of paymo is user-friendly and easy to operate. It allows you to monitor your budget time of the project specifically. On top of that, you can review your work efficiency with full time sheet record.

Sometime the website is abit lag. For example, the project/task is selected wrongly due to lag/delay problem on website. However, I am not sure if this due to script issue or office network issue.

I love how easy it is to use paymo. It helps us see how much time we are spending in multiple areas. You can create specific tasks, projects that hold the tasks, and clients that hold the projects. Paymo is great for all things time tracking and seeing how much time or budget is spent on tasks.

I don't think there is anything I dislike. I have not run into a flaw. I don't like how it names task lists automatically "default task list" though.

I love the project planning feature. Very easy to use, it has everything I need to set up projects, estimate the hours of every task and track the actual hours of completion. The reporting feature is also excellent and can be adjusted to my needs. The desktop and mobile apps are also quite useful.

I can't really find anything I didn't like about Paymo.

A simple system for tracking time spent on multiple concurrent projects.
The Kanban view lets me see tasks in order of priority.

The cost of a second user (associate) is prohibitive to me as a sole trader.