Paymo Reviews

In my role as a marketing professional, Paymo has become my go-to solution for managing tasks and tracking time entries efficiently. Its all-in-one platform simplifies everything from organizing projects to monitoring billable hours. I particularly appreciate how seamlessly I can switch between tasks and log time entries, ensuring accuracy in my project timelines. This functionality not only helps me stay on top of deadlines but also enables me to generate precise invoices for clients based on the time spent on each task. With Paymo, I can focus more on delivering quality work and less on administrative hassles.

maybe the fact that I cannot see time entries for my team members in an easy way.

Priced to replace the free versions of the software.
Automation of invoices, compared to using Pages template. If more work is completed for an un-invoiced project, editing the invoice is a simple process.
The dashboard to keep track of all projects makes things much easier, compared to my old Google Sheets attempt at a project tracker.
Archiving completed projects allows quick filtering of only the important things.
Time reports allow a quick insight into what is still to be invoiced.

I would like a quick notes section added to the dashboard, A daily checklist of the work day, rather than a specific project.

Can communicate with clients easily and tracks time.

No comprehensive place to see what is going on all your Projects.

Really helpful tool for project task management, tracking, establishing deadlines, planning resources. It’s essential for me to track my time working with each project to ensure staying on budget and also manage my own invoice.

Would love different colours in the tasks and also that we can add hourly rates beyond just £ as that makes our invoice tracking a bit tricky. Would also love to manage an entire task from the front task mask (add hour estimates etc)

We love the time tracking and project management combined in Paymo, it allows for 1 tool for our team rather than having multiple softwares to do what we need. We use time tracking + the task/project management heavily, so it's awesome to have it in 1 product.

There's just some small features I think that will come that would be great. Some minor things, like adding expenses from the project view for example. But it's great we can add feedback and suggest edits.

All the basics are well integrated from a simple task list to complexe product road maps with the invoicing system / expenses that we can sync with our accounting software.

The invoice link system + recuring invoices that is missing.

I really like the time-tracking methods, tracking project tasks, sub-tasks, etc. Running the reports in different formats is super useful.

The timing tracking for invoicing is tricky since we have a mix of types of billable expenses on a project. I still export our timesheets to do the calculations and then send an invoice in QuickBooks.

It's easy to setup and use. You can use it straight forward and adding clients and projects is easy.

The fact there is no 2-way authentication is really a thing here, also the lack on smaller accounts is a miss. We only use time tracking, invoicing and basic clients and projects. We don't need canban boards or options like that.

- Ease of setting it up
- Ease of making new projects
- How flexible the time report options are

- Invoice generation is quite slow sometimes
- It's not easy to add time entries from multiple projects on 1 invoice
- It isn't easy to remind customers of outstanding invoices manually
- Sometimes the totals in the table views aren't correct due to lazy loading the results

Paymo has every crucial tool any small agency could need for kick-starting business. Its simplicity makes it easy to learn and implement, and when you compare it with more specific tools, it saves you a lot of time

As every other one-size-fits-all solution, Paymo doesn't excel on any of the tasks it covers. Of course managing projects thru an specific task management will be ultimately better, same as with invoicing, but it would require dedicated manpower taking care of those as well. Paymo compromises specificity for ease to use and maintain, so you'll have to adapt processes to Paymo and not the other way around.

For small companies, the tool may be sometimes too complete, but it is free if you use it in the limitations and it enables features you would not have with another the tool, even if you have to pay for a small license

Sometimes too complex, but this is also why it is such a good tool.
Lack of personnalisation

The ease of tracking the work, employees time, billables and efforts.
Extremely well presented clients timesheets and work with shareable links.

There is space for improvement on tasks, and discussion tab feels like it can be upgraded with documentation and notes input options.
There is a bit of improvement for task workflows for my liking.

Easy setup of projects and assigning staff members. Easy to track times on projects for all involved. Easy to track work done and money earned.

Setting up own invoice template. Considering German legals about invoicing. Honestly, i did not spent enough time to go through possibilites and even check if it can cover my needs.

Time tracking works well and tracked time as well as tasks can be billed. Invoice creation works, but could be improved.

The PDF rendering of invoices (and estimates) could really be improved.

The ease of tracking time and automating invoicing is essential with a team of one!

Some of the convenience features are only available to the higher paid plans. I feel that those features should be available to all paid plans. Only entirely separate functions should be unlocked with higher plans.

We love the time tracking and task management. Hands down easiest and executed well.

Invoicing. Needed to do recurring monthly, quarterly, yearly invoicing for retainers and subscriptions. Was not available at the time.

It's very user-friendly. It's easy for users to join projects, and from the beginning, it's clear what they should be doing in the product. I highly value real-time reporting, which I provide to clients, and everyone has control over the budget and transparency.

I'm missing a feature where I could plan the allocation of individuals based on the backlog of tasks. The goal is to check whether a person is executing planned tasks in a given week or if support is needed.

Paymo is super intuitive and easy to use. It is inexpensive and it has so many features. It makes things easy when tracking your time and importing it into an invoice. I like that you can track in real time and do manual time inputs.

About a year ago it was super glitchy, but it has improved a ton since then.

We use it as a simple MIS and it has ticked all the boxes required to the extent that it is something we now depend on.

On occasion, our invoices can be very long with lots of parts. In some instances, the PDF download function can cause errors at the end of pages. This has involved some manual correction on our part, or, we tend to use the online invoice function instead.

I love how easy it is and that it is not too over-the-top expensive for my small business.

I wish there the invoice was easier to send with the timesheet. Also, would like more ability to customize the invoice.

The interface of paymo is user-friendly and easy to operate. It allows you to monitor your budget time of the project specifically. On top of that, you can review your work efficiency with full time sheet record.

Sometime the website is abit lag. For example, the project/task is selected wrongly due to lag/delay problem on website. However, I am not sure if this due to script issue or office network issue.

A simple system for tracking time spent on multiple concurrent projects.
The Kanban view lets me see tasks in order of priority.

The cost of a second user (associate) is prohibitive to me as a sole trader.

I like paymo Time tracking because it can detect any software opened during time tracking

Sometime when i open task it dont want open

I like the flexibility and how scalable the tool is which makes it possible to handle multiple projects.

So far there are no significant issues with the tool and we are satisfied with the results.