Sage Accounting Reviews
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388 Reviews for UK Users
- Industry: Nonprofit Organization Management
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Sage Business Cloud Accounting review
Reviewed on 28/06/2021
Capability to meet the objectives of the finance department while also making the workflow much...
Capability to meet the objectives of the finance department while also making the workflow much easier in terms of maximizing efficiency
Pros
The installation and implementation procedures are straightforward. I like how easy the features are to use, even for non-accountants. It enables clients and colleagues to share files in real-time, saving time and eliminating the need to send invoices via email. This streamlines and lowers the cost of debtor management. When one is on the go, having access via a mobile device is extremely useful. The software is also reasonably priced, and it includes a free trial period. Sage's customer service is excellent.
Cons
One suggestion is that when adding a new Item from the Invoice screen, the new Item screen includes all features (such as selecting the Purchase account). You must currently exit the Invoice, create a new Item, and then return to the Invoice.
Alternatives Considered
XeroReasons for Switching to Sage Accounting
We were able to combine our accounting and payroll systems by using Sage One. It enables us to manage our accounts from any location and using any device. It also relieved us of the responsibility of backing up and protecting our financial records.- Industry: Mechanical or Industrial Engineering
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Sage for Small Companies
Reviewed on 21/03/2024
Big thumbs up in all. I love using your product in the main.
Big thumbs up in all. I love using your product in the main.
Pros
Ease of use.
Speeds up reporting.
I have worked in a large organisations previously and this software generates the reports I was used to seeing as standard. They are standard in my chosen package.
You can call up latest bank detail automatically from your bank.
Monthly payment option to use the software.
Instant access even when you are out of the office, via the app, for viewing status of invoices.
Cons
Cost increase every year without option to debate it.
I do not need anything more than I have been using in the original package. I only use this software for convenience and could do all the work manually.
The bank feed has failed a few times. Support has always sorted for me but it is always inconvenient to have to trouble shoot and takes time to sort.
Response from Sage
Thank you for your review, Gail. We're glad Sage Accounting is enhancing your reporting efficiency and providing the features you need. We understand your concerns about cost and bank feed issues and will feedback internally. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Sage Opinion
Reviewed on 12/03/2024
Not overly impressed
Not overly impressed
Pros
Standard procedures necessary for a small business.
Cons
See comments above. It is impossible to communicate by e-mail. Have wanted to send details of Sage invoice payments to Credit and Collection Department but without success. They have threatened cancellation because of perceived non payment of a couple of pounds.
Reasons for Switching to Sage Accounting
Did not want North Americanisation. Thought it was a good idea at the time.- Industry: Import & Export
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sage Accounting Is Friendly and Easy to Use
Reviewed on 14/11/2024
I love my incredible experience with Sage Accounting.
Sage Accounting is superb.
I love my incredible experience with Sage Accounting.
Sage Accounting is superb.
Pros
I like the accuracy of Sage Accounting, which makes it a dependable accounting solution.
Sage Accounting is reliable and easy to use.
Cons
I have zero dislikes for Sage Accounting.
Sage Accounting is superior and simple to implement.
Response from Sage
Hello,
Thank you Ahmed for your positive review of Sage Accounting. I'm pleased it's such a good experience for you!
Thank you for choosing Sage Accounting!
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MY Sage and ME
Reviewed on 05/09/2024
Great as they are only a phone call away.
Great as they are only a phone call away.
Pros
Sage helps my business and I don't need to worry about downloading updates
Cons
Some features I asked for have not been added
Alternatives Considered
QuickBooks EnterpriseReasons for Switching to Sage Accounting
More fitting for my business. I also did my accountancy exam using SageResponse from Sage
We appreciate your review, Keith! We're glad Sage Accounting helps your business and that you find our support accessible.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Wholesale
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sage Accounting Review
Reviewed on 21/03/2024
Pros
Very easy to use. Intuitive. On the rare occasions I have needed to contact customer services they have been very helpful and always sort my query.
Cons
When integrating from sage 50 accounts product quantities did nit integrate.
Response from Sage
Thank you for your review, Michael. We're delighted that Sage Accounting's intuitive design and customer service have met your needs. We apologize for the integration issue, your feedback is greatly appreciated.I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Accounting
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Sage online - Good and needs improvement
Reviewed on 05/09/2024
It's decent. Not as good as Xero & Quickbooks yet, but a vast improvement from when the online...
It's decent. Not as good as Xero & Quickbooks yet, but a vast improvement from when the online software was initially launched.
Pros
The online nature of the sftware makes it easily accessible to multiple members of staff from multiple locations. Also, being able to see live data is a big help
Cons
The software is not particularly friendly for accountants to use. The lack of an option to input opening balances does require several work arounds
Alternatives Considered
QuickBooks OnlineReasons for Switching to Sage Accounting
The functionality is better for many aspects, especially from an accountants perspectiveResponse from Sage
We appreciate your review, Steven! We're glad you find the online accessibility and live data helpful. We acknowledge the challenges with inputting opening balances and are working on improvements. Your feedback is valuable to us!
Thanks,
Bethany McDermott
Sage Customer Marketing Manager - Reviews
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Sage accounting review
Reviewed on 10/05/2024
All good except Bank feeds on certain banks not working
All good except Bank feeds on certain banks not working
Pros
Easy to use and to explain to clients jhow to use
Cons
Bank feeds that do not work on certain banks
Response from Sage
Thank you for your review, Jolanda. We're glad Sage Accounting meets your needs and allows for efficient cloud collaboration. We acknowledge the bank feed issue and will share this feedback internally. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ITA A GOOD PACKAGE
Reviewed on 13/03/2024
Pros
ONLINE MEANS I CAN USE ANY COMPUTER UNLIKE SAGE 50 WHICH WAS COMPUTER DEPENT
Cons
NOTHING ITS A GOOD PACKAGE I CANT FAULT IT
Response from Sage
Hi Matt, thank you for your review. I'm pleased to hear you find Sage Accounting a good package with no faults! I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Accounting
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Dont use Sage Accounting
Reviewed on 05/09/2024
Would not use sage accounting if you paid me to
Would not use sage accounting if you paid me to
Pros
I find it an awful system to use, there are no redeeming features
Cons
Everything about it is just terrible, i wouldn't use it
Reasons for Choosing Sage Accounting
To utilise cloud accounting prior to sage 50C becoming availableSwitched From
Sage 50cloud AccountingReasons for Switching to Sage Accounting
Familiarity with the sage brand having used sage 50 for many many yearsResponse from Sage
Thank you, Steven, for your feedback on Sage Accounting. We're sorry to hear about your negative experience. We value your input and would like to resolve these issues. Please reach out to our customer support team for assistance.
Thanks,
Bethany McDermott
Sage Customer Marketing Manager - Reviews
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Simple to navigate
Reviewed on 12/03/2024
Generally easy to use, customer support is always very good.
Generally easy to use, customer support is always very good.
Pros
Generally a very user friendly programme with excellent customer support.
Cons
No batch invoicing so it is much more time consuming when entering multiple invoices for the same supplier.
Response from Sage
Thank you for sharing your experience, Elizabeth! We're glad you find Sage Accounting user-friendly and are pleased with our customer support. Your input on batch invoicing is invaluable as we strive for improvement. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great overall product, the perfect business accounting package.
Reviewed on 13/09/2024
Positive and trustworthy. Reliable and accurate.
Positive and trustworthy. Reliable and accurate.
Pros
Easy to use and intuitive. Easy to set up. Clear invoices and easy to edit.
Cons
Not overall easy to use on a mobile device
Response from Sage
Thank you for your fantastic review, Katie! We're thrilled that you find Sage Accounting easy to use and reliable. We appreciate your feedback on mobile usability. Your support means a lot to us!
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Printing
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Sage Accounting Review
Reviewed on 10/09/2024
Very good. Help line is answered quickly and staff are very helpful
Very good. Help line is answered quickly and staff are very helpful
Pros
Easy to use for accounting and payroll. Like the feature of being able to upload purchase ledger invoices on the system to save us keeping paper work
Cons
Sometimes take a while to sort out issues
Response from Sage
Deborah, we're delighted to hear that you find Sage Accounting easy to use for accounting and payroll. We're glad the purchase ledger invoice upload feature is helpful. We acknowledge that issue resolution can take time and appreciate your patience.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Accounting
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Sage 50 Accounting Sofware
Reviewed on 22/03/2024
I have used Sage50 for 25 years.
It is in my opinion the best on the market but price prevents me...
I have used Sage50 for 25 years.
It is in my opinion the best on the market but price prevents me from recommending to everyone
Pros
Easy to use
Excellent reporting functions
Great analysis
Cons
Down load to Excel need improving
Expensive compared to Xero etc.
Alternatives Considered
XeroResponse from Sage
Thank you for your honest feedback, John. We acknowledge the areas for improvement in Excel integration and pricing. Your long-term use and expertise with Sage Accounting are invaluable to us. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sage accounting
Reviewed on 30/04/2024
Love it, it’s helped me loads and so easy to use, need help sage are always there and helps every...
Love it, it’s helped me loads and so easy to use, need help sage are always there and helps every time,
Pros
Banking helps so much, reconcile is easy to do. Invoices help keep up to date on payments
Cons
Having to put all the customers in with all there details,
Response from Sage
Thank you, Sandra, for your glowing review. We're thrilled that Sage Accounting's banking and invoicing features are making your work easier. We appreciate your feedback and are always here to support you.I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Public Relations & Communications
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
This program is pricey but easy to use and intuitive
Reviewed on 26/12/2023
Once I got to know the program I liked it a lot. I had to change to QB because of client requiremen...
Once I got to know the program I liked it a lot. I had to change to QB because of client requirements on one client and had a hard time making the transition.
Pros
I really like the reporting function and the ability to be intuitive in creating my chart of accounts and general ledger inputting. I like to do things by monthly date and the program allowed me to do that.
Cons
very pricey for our needs. If you are a larger firm it is worth it but we are smaller and was difficult to justify the high cost.
- Industry: Environmental Services
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Sage review
Reviewed on 12/03/2024
Good so far, easy to set up if the time is put aside
Good so far, easy to set up if the time is put aside
Pros
I like the simplicity to use but professionalism of the output & easier than a spreadsheet
Cons
Sage, for me, is missing automatic chasing of overdue invoicing like you can do with other software for the same purpose. Unfortunately, it’s this element that is missing which is making me consider one of the other software available until safe catches up and introduces this feature. I also think it’s missing an easy way to put a part payment against an invoice unless I just haven’t figured it out yet
Response from Sage
Thank you for your feedback, Matthew! We're glad you appreciate the simplicity and professionalism of Sage Accounting. Your suggestions for overdue invoice chasing and part payment features are valuable and I'll share internally. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Construction
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sage for Small Business
Reviewed on 14/03/2024
Pros
Easy to use and well laid out allowing access to everything I need for the business.
Cons
Its a bit daunting at first with the sheer amount of information and setting up.
Response from Sage
Hi Simon, we're thrilled that Sage Accounting has been a straightforward solution for your construction business. We understand the initial setup can be daunting, and we're here to assist you every step of the way. Thank you for choosing Sage on your accountant's recommendation. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Sage Accounting For Us
Reviewed on 21/03/2024
Pros
The cloud version of Sage works well for our business. We all have access to the same product which is up to date at all times.
Cons
The difference in price between the packages. We currently have Sage Accounting and were looking for a multi location stock programme. This would be on Line 50 Advanced which is over £150 per month difference in the price.
Response from Sage
We appreciate your feedback, Corinne. It's great to hear that the cloud version of Sage is working well for your team. We understand your concerns about pricing, your insights are crucial for our improvements. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Renewables & Environment
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Peachtree to Sage...A long history!
Reviewed on 15/03/2024
In the end, we sold the business and Sage was discontinued.
In the end, we sold the business and Sage was discontinued.
Pros
Sage was Peachtree Accounting software at the beginning. No internet available. Many startup accounting packages becoming available and we picked Peachtree on belief that it was a good starting company and would succeed. We used Peachtree and later Sage for some 20+ years.
Cons
Sage was a drop in service from Peachtree. Afterwards, it was always decreasing in support. Hard to discuss any topic or correct software problems. Lack of service and support.They were all about charging you for any conversation... insensitive till it got to the point of their interfering created more problems on their mission to boost revenue. We used the same package every year for stability!
- Industry: Wholesale
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Accounts with sage
Reviewed on 07/10/2024
Have had no problems with this set up but I personally feel it could be a bit more developed
Have had no problems with this set up but I personally feel it could be a bit more developed
Pros
Liked could connect to clients device so no need to go on-site could work from home
Cons
I do think it could be a bit more clearer and shorter to use
Response from Sage
Hi Denise,
Thank you for sharing your thoughts on Sage Accounting. We're pleased to hear that you found the remote connectivity useful. We appreciate your feedback on clarity and usability, and we're committed to making continuous improvements.
I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join!
- Industry: Newspapers
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Good and easy software.
Reviewed on 05/03/2024
Pros
Very easy to setup and use it. Nice and intuitive UX. A lot of good and useful features "ready at your fingertips"
Cons
Sometimes the loading speed is very very slow.
Alternatives Considered
Accounting SeedResponse from Sage
Thank you for your review, Haba! We're delighted to hear that you find Sage Accounting easy to use with a user-friendly interface. I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Design
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great For Small Business Use
Reviewed on 25/03/2024
Easy set-up for our small business. Easy to use and allocate payments. Very helpful staff when...
Easy set-up for our small business. Easy to use and allocate payments. Very helpful staff when we needed help.
Pros
Easy set-up and ease of use especially the allocation of banking process.
Cons
No cons-fulfils all of our business needs.
Response from Sage
Thank you for your review, Noreen. We're delighted that Sage Accounting's setup and banking features are serving your business well. Your satisfaction and recognition of our helpful staff are greatly appreciated.I would like to invite you to join our customer advocacy program to connect more on your experience. Plus, you can access exclusive events, content and unlock Sage rewards. Please use this link: https://en.sagechampions.com/join/Gartner to join! Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Sage powerful tool
Reviewed on 18/06/2024
Pros
Powerful tool that simplifies the accounting job of a company and allow quick insights to visualize
Cons
Sometimes limited in possibilities and a bit expensive
Response from Sage
We appreciate your feedback, Jérôme. Sage Accounting aims to simplify accounting and provide quick insights. We note your concerns about limitations and cost. Your input is valuable to us. Thanks, Bethany McDermott, Sage Customer Marketing Manager - Reviews
- Industry: Banking
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Secret experts use Sage Business Cloud Accounting.You should try it.
Reviewed on 26/09/2023
Time saving.This software simplifies work in an ordinary way.No room for mistakes while using this...
Time saving.This software simplifies work in an ordinary way.No room for mistakes while using this softwareSage Business Cloud Accounting has sparkled my work.Its efficiency and flexibility magnifies your work.
Pros
The most incredible things about this software is it's phenomenal features that tracks all the expenses in an awesome way.All financial reports are arranged perfect.And if billing is what you love most then this software is your missing piece.invoive processing is simple, successful and enjoyable while using Sage Business Cloud Accounting.
Cons
It has really been effective on my work.its user friendly sono struggles customizing anything.Right choice so I have no problem with this versatile software.