MYOB Business Reviews
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135 Reviews for UK Users
- Industry: Banking
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Software helps me to evolve in my career my much .
Reviewed on 04/05/2018
The benefits are countless. I am really happy and exceptionally relaxed with using this software....
The benefits are countless. I am really happy and exceptionally relaxed with using this software. By far, its the most reliable and efficient software that I have encountered.
Pros
The systematic features really helps to sort out the accounting issues. I am always leading the task upto the standards and mostly efficiently only using this specialized software.
Cons
The complications of finding a specific set of files is really hectic. I have to go through the whole bunch of files and reenters the balance whenever I have to made some ammendments.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A very easy to use and follow accounting software, the flow of information is easy to follow
Reviewed on 16/08/2017
This software is easy to use and organize. This software allows me to track and update information...
This software is easy to use and organize. This software allows me to track and update information easily and in a timely manner
Pros
I like the dashboards that show the flow of information from beginning to end. Reconciling the bank is very easy to do as well as enter in new sales and purchases. It's also very easy to export data into excel if additional analysis is needed outside of MYOB.
Cons
Generating sales reports, P&Ls, and BS is a bit cumbersome. It would also be nice if it had a 'dashoboard' feature, like xero, that shows all the relevant information on one page. Having one spot to go to for most of the day's relevant information would be very helpful
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
The software is good for a small entity but once you grow and need more detail it becomes a...
Reviewed on 22/05/2017
For a small firm with limited reporting requirements it is okay but for any jobs with Work...
For a small firm with limited reporting requirements it is okay but for any jobs with Work Breakdown Structure requirements it comes up short and becomes a limiter for the company. I get very frustrated with the after sales support system. It is not customer focused and leaves you wondering why you pay for it.
Pros
Good basic internal controls so novice bookkeepers can run day to day.
Easy to install and set up.
Reasonably cheap for what you get.
Handles GST well.
Cons
Not the best for Job costings.
Payroll system ordinary serious reporting drawbacks as far as information flow to the General Ledger.
Tends to freeze in reporting production which can lock out users.
Support service is very poor, you get the feeling the staff could care less in resolving issues.
Interactive screen supports not used you have to send a file and wait for a response.
Wait time on the phone for support is very bad.
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An Accounting Solution that Is Accurate to Use
Reviewed on 29/04/2024
Pros
MYOB Business is a sensational and accurate accounting solution.
I love the simplicity of MYOB Business.
Cons
I do not dislike MYOB Business at all.
MYOB Business is so brilliant.
- Industry: Transportation/Trucking/Railroad
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MYOB Business has Incredible Accouting Features
Reviewed on 06/05/2024
Pros
The features of this accounting system are incredible.
MYOB Business is so amazing.
Cons
MYOB Business has brilliant features.
No issues about MYOB Business.
- Industry: Mental Health Care
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Great software for small business
Reviewed on 23/08/2022
Pros
User experience is great and is easy to use for beginners. As the product has been around for some time, the forums are helpful for common issues and troubleshooting. From my experience the online support chat is helpful when needed. The myob capture app is great for recording receipts and invoices on the go for allocation later on desktop.
Cons
Recurring invoices are a great feature, however for my purposes, I would prefer a create from template feature for recurring contacts. Would prefer to have final say/approval over invoice reminders so the template can be customised to the circumstances. Some basic filtering and sorting features could be added for betting tracking of transactions, invoices, etc.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Accounting software to begin with
Reviewed on 25/01/2019
Good for small business and do not need to worry about back up when you are using cloud version
Good for small business and do not need to worry about back up when you are using cloud version
Pros
Have most of the function and very stable software.
Cons
The platform looks a bit old fashion and payroll function is not easy to use.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 6.0 /10
MYOB software
Reviewed on 28/04/2022
Pros
Process was easy to set up, had some good features that were used frequently
Cons
Needed more features added to make good use of the accounting,invoices were limited
- Industry: Publishing
- Company size: 11–50 Employees
- Used for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
An industry standard, needs better support
Reviewed on 12/06/2018
Pros
This is one of the mainstream products available around and has a lot of users all over the globe. There is a great chance that your accountant is familiar with this and will be able to make great recommendations
Cons
Updates can be cumbersome and provided they work well they are easy to apply. I have had a couple of instances where we needed support and it has been very lacking. General technical support is poor with cancelled webinars and staff which appear not to know more than the most basic for troubleshooting.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Need to be dragged into the new century
Reviewed on 16/06/2019
We have been stuck on it - and are currently planning our migration away from it.
We have been stuck on it - and are currently planning our migration away from it.
Pros
Commonly used across small business which makes it easier to find bookkeepers who have experience in it
Cons
Needs to have a major overview from a features, functionality and user experience perspective.
Nearly no new features in 15 years.
An upgrade in technology, but delivering using out-dated tech stacks and restrictive implementation.
Not a wonder people are moving in droves to other products.
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Sold a dummy!
Reviewed on 17/08/2018
I have been a business user of MYOB for other companies using bigger MYOB packages for over a...
I have been a business user of MYOB for other companies using bigger MYOB packages for over a decade and find it fairly good although it has serious bugs which are reported by the truckload by all the accountants I know and they are NEVER fixed even after a decade. Like how the excel file download makes all the numbers text and the "manual calculation" field is auto set meaning you have to reformat each and every download twice (format numbers and turn on auto calc) to use the spreadsheet to add up.
Designed and run by non accountants
Pros
Nothing. completely useless. Doesn't comply with ATO requirements unless you have no employees and what business has no employees? Misleading advertising and advice.
Cons
I am a small business with single employee. Noting that one touch payroll was becoming mandatory next year I decided to put my accounts on a basic package to comply. I rang up and they sold me MYOB essentials telling me it would fully comply. After upteem dozen attempts to create a single employee which failed I ring up and they tell me well actually this entry level despite having all the menu structures and appearing online to do payroll does not do payroll at ALL and I need to pay almost double.
I found the set up very very nonintuitive in its coaching. You start one entry set up the field, then it takes you away to a whole different menu you need to complete and then doesn't take you back to where you were. There are heaps of bugs and going online you see everyone else having the same problem.
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Review Source
Overall rating
Okay but . . . . .
Reviewed on 07/08/2013
We have been using MYOB accounting plus for over 10 years and recently upgraded to the new...
We have been using MYOB accounting plus for over 10 years and recently upgraded to the new Accountright 2013.
The new version is very similar to the old and this makes it relatively easy to adjust to. There was a bit of dancing converting 10 years of accounting data to the new format and eventually we got that done and away we went.
The first thing that struck us was how slow it seems in comparison to the previous software. (MYOB Accounting plus v14). Data entry is not fluid and constant delays in processing. We contacted MYOB support regarding this and "they are working on the problem" so it appears it is a common problem.
It is updated with the latest reports and payroll taxes and supposedly compliant with the ATO.
There is a greater range of reports available but still the customisation options are limited. What you see is what yo get, give or take a field or two.
The "cloud" idea is novel, but due to the speed restrictions it is of little real benefit.
Payroll is the biggest change complying with the new regulations, and taxes, but unfortunately MYOB doesn't allow upgrading of the tax tables without paying for an endless subscription which equates to approximately $800 per year.
Overall if you like the early MYOB and can handle the speed reduction then its an okay upgrade. If it wasn't for the reliance on MYOB data for the previous 10+ years and the swift talking sales rep that convinced management to upgrade, I would personally be looking at alternatives.
Pros
Compatible with earlier versions.
Interface is very similar to previous versions.
Cons
Expensive for what it is!
Slow!!!!! For small or casual use it MAY be okay, but for any real data volume, its just too slow. (Even on the latest PC)
Relies heavily on the internet (could be cause of part of the speed problem)
Limited customisation
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fully Functional Software
Reviewed on 26/03/2023
Very happy with the software and introduction of new features.
Very happy with the software and introduction of new features.
Pros
It’s been around for over 20 years. Fully functional and developed software. Easy to use.
Cons
Multi currency can be improved but it’s not used often.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 4.0 /10
Not my first option but still a good system
Reviewed on 16/10/2021
Overall it is not my first preference and I prefer to use a competitor.
Overall it is not my first preference and I prefer to use a competitor.
Pros
I stated my career using MYOB which was my favorite software. It couldn't be beat. But that was over a decade as ago. Since then other contenders have surpassed the software in both useability and practicality. MYOB is still good at the core, especially for accountants and people with an accounting background. However for business owners I think it could be a bit confusing and slightly intimidating.
Cons
One of my biggest pet peeves for MYOB is the rigid structure and inflexible ways to treat transactions. For example, if a bank transaction doesn't match to the cent, there is no quick way of recognizing the rounding error and processing the transaction. Instead a series of clicks into the transacting to edit the amount is required, disrupting your workflow.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Easy to use
Reviewed on 14/09/2018
Being in the cloud makes access to this program easy. It is user friendly and easy to navigate. ...
Being in the cloud makes access to this program easy. It is user friendly and easy to navigate. The cost did increase quite a bit over the 6 years I was using it but it is pretty relative to other accounting software available.
Pros
This program is in the cloud so it can be accessed from anywhere that has internet.
Cons
You couldn't do a recurring transaction.
- Industry: Consumer Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
The Updated Version is Catastrophic for a very small business
Reviewed on 26/03/2022
you wait for hours to receive help then get cut off as the wait time is so long
you wait for hours to receive help then get cut off as the wait time is so long
Pros
Not much, the old version worked perfectly, we were given an ultimatum
Cons
Undeposited funds should not be automatic, you cannot delete
- Industry: Accounting
- Company size: 11–50 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
MYOB Review
Reviewed on 26/08/2020
Pros
I like that it has been around for many many years, and the functionality has NEVER changed or been improved
Cons
The lack of development and modernisation of the product
Alternatives Considered
Xero- Industry: Mechanical or Industrial Engineering
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Friendly user
Reviewed on 28/11/2018
To be more flexible on forms and reports
To be more flexible on forms and reports
Pros
Editing and backup easy to manage and restore function for any error or lost of data to be fixed easily
Cons
Cannot customise report and limited on letters and character to be insert. Control on printing page is not user friendly
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MYOB Business review
Reviewed on 10/11/2021
Pros
Bank feeds, scan bills, look up and search functions. Also the general ledger allows headings and subheadings (Xero does not)
Cons
Could connect to more third-party software.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Good basic accounts system
Reviewed on 12/01/2018
Pros
Simple in most cases to use and looks good, integrates with our hire software well , if any issues the help section normally answers the query so no need for customer service.
Cons
I have found it to be slow and sluggish at times, some of the processes are over complicated and difficult to understand/process.
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Thomas Review
Reviewed on 08/07/2023
A great experience for first time accounting users.
A great experience for first time accounting users.
Pros
It's a great, easy to use product that would suit any type of business.
Cons
It's limited by that it doesn't allow multiple businesses for consolidated accounting, so it'll always lose to bigger systems.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
MYOB was what we needed at the time
Reviewed on 28/01/2022
Was a very user-friendly option.
Was a very user-friendly option.
Pros
It was a cost-effective solution for the number of features available and the quality of product.
Cons
For us the only con was at the time it did not have reoccurring invoicing.
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Very Simple and easy to use, lacking in a few areas but good for a small business just...
Reviewed on 05/06/2018
Pros
Very easy to navigate and simple to use. Search function for invoices is good now that you can see POs.
Cons
Wish it would export data to excel!! Had to manually build a database of 300 invoices! Too easy to go back and delete stuff too which then doesn't stay on the audit trail, once it's gone it's gone! Would like to see some detail from the invoice when it searched for rather than having to go into it.
- Industry: Insurance
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Easy to use
Reviewed on 11/10/2017
Pros
Basic Accounting functions for the new staff to use. Very good graphical user interface. icons are very clear
Cons
Poor budgeting modules when trying to incorporate different departments. Relies on internet with cloud service.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Game change for my business
Reviewed on 05/06/2018
Pros
This software has made my bookkeeping so much easier, faster and even more accurate. I like when they change a function, that they teach u how to use it with little instruction pop ups.
Cons
I find that the dashboard figures aren't always accurate with my bank accounts. Sometimes the layout can be confusing.