Zoho People Reviews

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268 Reviews for UK Users

- Industry: Banking
- Company size: 10,000+ Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The universal human resources management tool can be used for any purpose.
Reviewed on 30/08/2022
Before using Zoho People for vacation scheduling, our HR department struggled to schedule time off....
Before using Zoho People for vacation scheduling, our HR department struggled to schedule time off. Since starting to use the tool in the early part of the year, it's been easy to schedule time off. Additionally, the approval process used to take a long time; now it's faster and easier. The system makes it easy to see how many vacation days each team member has left. It also shows which team members are out because of sickness and which have already taken vacation days.
Pros
Huge features list; no other supplier has as many features for the price. Supplies small and large equipment alike, but can be applied to even larger equipment. No weeks of preparation or long workshops are necessary; you can start using this product immediately. Compared to other suppliers, this is a bargain and has no equal.
Cons
The vast amount of features in the product makes understanding it very difficult. Additionally, many features of the product are controlled by incorporation, which makes it harder to use. Using this tool eliminates the need for HR to manage vacation requests. The system automates not only the recruitment process, but also new employee onboarding.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best feature list for HR software
Reviewed on 22/06/2023
Very good reliable feature rich and great value for money
Very good reliable feature rich and great value for money
Pros
This one application can pretty much do everything you need for people management. Its LMS module alone is worth over $5/month if bought as a separate application from another provider. The app is very responsive and reliable which again is a massive feature as some HR softwares have a web version but not an actual app. Best of all Zoho has a family of products so those other apps are of use to you hen Zoho One which is all their apps is very good value for money
Cons
Biggest cons are that it is not a HR software in the absolute sense of the word because it has no payroll feature outside of India and although it is feature rich implementation is difficult. Zoho deliberately have poor support so you are forced to use their expensive third party partners who will help set it up to your requirements. I used someone from fiverr which is a lot cheaper but the issue with that is they go AWOL after a few weeks and you have to find someone else
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
As usual with ZoHo - A good idea that's not working out
Reviewed on 08/09/2018
(I ran out of room in the "What did i like least) section.. so I'll continue here)
The many many...
(I ran out of room in the "What did i like least) section.. so I'll continue here)
The many many times I contacted support they were very slow to respond, unhelpful, and more than a little condescending...
Many times I wound up skipping customer support and contacting the sales representative who was trying to get me to use the software (he was financially motivated to help me)
Overall - Zoho People is an unrefined, difficult to use and poorly supported piece of software. I wish it weren't so! But.. alas...
Pros
There's a lot of conceptual things to like about zoho people - as with most Zoho products out there (And believe me.. I have tried just about all of them) There are a lot of great ideas..
Zoho promises the ability to track time, integrate with Zoho projects, track and measure performance, create employee profiles and in short manage every aspect of your employees.
As i'll describe below - these things don't actually pan out the way they should.
Since I have to pick one thing I like most about this software (That isn't theoretical) I would say it's ability to (almost) easily integrate with other zoho platforms - notably the various messaging systems
Cons
Zoho People is like every other Zoho software I have ever used - Too good to be true.
What makes most of the zoho software so attractive seems to stem from two things...
1. The price is always fantastic
2. The marketing team is clearly miles ahead of the development team (in other words, it looks better than it is)
With specific regard to Zoho people.. to start with, you definitely feel like you need to be a developer to set it up.
They have pretty extensive support documentation but it's often out of date - and at least a half dozen times I went to the documentation and found it was missing the specific problem/issue or feature I was trying to figure out.
Zoho people uses a lot of labels for things that aren't adequately explained which oftens leaves the user thinking that they are doing one thing.. only to find out they aren't.
An easy example is that you can have employees, or users - and sometimes employees are users, but not always.. I wish I could tell you more about it but honestly I have no idea what it means.
If you manage to get any pieces of this software set up, you will find that the functionality is more limited than planned. It doesn't integrate well with things like projects and it always seems to be lacking that ONE feature you really needed.. (for me, it was project task time tracking)

- Industry: Broadcast Media
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho People Review
Reviewed on 25/02/2022
Excellent
Excellent
Pros
Zoho People is a software that offers complete and total HR services for organizations with all its amazing features such as document management, time-off management, employee database management, payroll integration, employee self-service, etc.
Zoho people can be used in the various industries that exist all over the world. Industries like I.T. Media/Advertising, Finance, Healthcare, and Education.
This software has a free mobile application that easily works on Android and iOS devices.
I so much enjoy using Zoho People as it also offers a free trial version for new users who might want to test its capabilities for just 30 days.
Cons
No single fault is displayed yet, it performs all its functions excellently.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Zoho People: Online Time Tracker of 2024
Reviewed on 01/05/2024
Pros
With Zoho People, I am able to track time and expenses on projects.
In addition, this tool offers online HR tools which help automate workflow for 24/7.
Cons
It has poor backend integration capability although it offers nearly all tools that I require on a daily basis.
- Industry: Marketing & Advertising
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
ZOHO People- Must Try
Reviewed on 26/03/2024
Good tool to use for mid cap companies. Free trial is helpful to make a decision.
Good tool to use for mid cap companies. Free trial is helpful to make a decision.
Pros
1. Its easy to use and learn
2. User Friendly
3. Can operate via app
Cons
1. Advance settings are bit complicated
2. Takes time to update when there is a mass updates
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Manage resources
Reviewed on 08/01/2024
Zoho People is an important tool with many benefits and uses. It's especially great for learning...
Zoho People is an important tool with many benefits and uses. It's especially great for learning and training resources.
Pros
I set up Zoho People quickly without frustration thanks to the user friendly and intuitive interface.
I like that so many resources can be
managed from one application and
for a low price. Employee scheduling
tracking and timesheets are some
important features that beneft us
They're easy to use and efficient.
Cons
I've been frustrated with bugs
and buffering (After following
troubleshooting procedures and
resets I determined that my computer
and/or connection were not the
problem)
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great app and website makes for a great experience
Reviewed on 02/09/2024
Pros
Used in 2 organisations primarily for expense reporting and annual leave request. Very simple to setup. Wide range of feature. Great app which is a massive plus, but equally as good website.
Cons
A great product with no negative comments to report
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Easy to Use Time Logging App
Reviewed on 16/08/2024
Pros
Very easy to navigate and log hours. Also easy to view my team and organisation's hours, too. Extracting data to Excel is a big plus for Zoho, as well.
Cons
The inability for a user to remove a single days holiday is frustrating. Requires admin to delete and user has to reapply and get approved again. Smaill issue but annoying!
- Industry: Mechanical or Industrial Engineering
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Zoho People - The Best or Nothing
Reviewed on 18/01/2024
Pros
First, I like the performance management features
The software makes time tracking easy and it comes with employee scheduling features
It is a great human reosurce management software that is very helpful and well equipped
Cons
With Zoho People, there hasn't been much complaints as it handles well.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zoho- People -Review
Reviewed on 03/10/2022
Overall experience with Zoho is tremendous. Zoho People, which we can firmly refer to as "The HR on...
Overall experience with Zoho is tremendous. Zoho People, which we can firmly refer to as "The HR on your fingers," is the best online application. Outstanding features like Time & Attendance, Employee databases, Leave management, Rewards, etc. make it the best in class. One feature that will make Zoho People stand out is its usability. Everything is quite clear. It is quite comfortable to use, even for a new employee. It also offers good app integration and can adapt to new platforms. It offers an iOS and Android mobile app which enables it's users to use it anytime anywhere.
Pros
It is a useful tool for managing employees and businesses. It is beneficial to consolidate all of the data and make it accessible to various team members. Having everyone on the same page is incredibly helpful. PMS is fantastic because it replaced our Excel sheets with something useful. There are log-in and log-out notification emails as well as time tracking. makes life a lot simpler for us. It offers time-tracking capabilities like regular attendance, leave, and even Zoho cases that allow us to contact the proper authority in real-time. This might assist in keeping an accurate record of the absentees.
Cons
This product will be even better after some technical issues are resolved, which I'm still waiting on. As an illustration, their most recent user interface (UI) has a scrolling page issue that makes it impossible for me to perform a vertical scroll without enlarging the browser. In addition, sometimes when I check out, it still indicates that I'm logged in, and other times it hangs and displays a somewhat flaky message saying the site cannot be contacted.
- Industry: Paper & Forest Products
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
A must-try HR software
Reviewed on 31/07/2023
Zoho People's HR analytics tools can help you to make better decisions about your HR strategies by...
Zoho People's HR analytics tools can help you to make better decisions about your HR strategies by providing insights into your workforce.
Pros
I do like Zoho People's employee self-service portal. It truly stands out by providing employees the autonomy to access their information and carry out tasks autonomously, fostering a sense of ownership that undoubtedly boosts their overall engagement.
Cons
Zoho People is a good option for businesses that are looking for a basic HR software solution, but it may not be the best choice for businesses that need more advanced features.
- Industry: Transportation/Trucking/Railroad
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
An all-in-one solution to boost your business!
Reviewed on 28/04/2023
In general, I appreciate the ease of use of the interface, the richness of the features and the...
In general, I appreciate the ease of use of the interface, the richness of the features and the user-friendliness of the mobile application.
Pros
What I like most about Zoho People is its ease of use and versatility. The software is intuitive and customizable, allowing companies to tailor it to their specific HR management needs. In addition, Zoho People offers a wide range of functionality, from leave and absence management to scheduling and performance reviews, making it a complete solution for any company looking to optimize workforce management.
Cons
Its integration with other applications is limited and also it cannot allow employees to download their payslips directly

- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
HR stress reliever
Reviewed on 04/02/2023
I think very good management tool we discover and give too much direct access for count eave and it...
I think very good management tool we discover and give too much direct access for count eave and it also give birthday information also so we can do party!, side a joke this is truly awesome product for company
Pros
We find that we need to track every member leave track indivisibly and after that we heard about zoho then we find that zoho give too much functionality about how team manage and its also track team leave and information also , so we transfer this and this is truly awesome product i think because it is stress reviler for HR also due to have all information in hand
Cons
Till now we not found any difficulty and not found any issue, i don't want to head down in this
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Efficient Platform To Manage Employees From Onboarding
Reviewed on 19/02/2023
It ensures that every detail is taken care of when onboarding new employees. It's easy to keep...
It ensures that every detail is taken care of when onboarding new employees. It's easy to keep track of employees' usual work hours. When creating online forums, simple to utilize.
Pros
This is basically the best suit for managing people. Zoho makes it simple to check in and out, track location and timing, and quickly regularise. It facilitates HR's day-to-day office monitoring.
Cons
It takes very little time for the right display after check-in. The smartphone app is deficient. It Has no rewards platform

- Industry: Outsourcing/Offshoring
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Feedback for Zoho People
Reviewed on 11/01/2023
Overall the product is good, I didn't find any major issues.
Overall the product is good, I didn't find any major issues.
Pros
Zoho People is the complete package for performance management, attendance, leave tracking systems, and generating reports for each and every feature available in the organization.1. You can track and check whether your leave balance is correct.2. You can easily fill forms for reimbursements like internet and attach the proof as well.3. It shows you complete details of your organization and the team members in it. With the help of an organizational tree, you can find the details of the person you are looking for.4. There is a separate feature for announcements. You can easily make announcements throughout the organizations.5. Performance can easily be measured by Zoho. We can set goals, show progress, do self-appraisals and finally get the review from our seniors. It can be really helpful in bridging the gap between expected performance and the actual performance.
Cons
The only con that I find in this software is that sometimes when you click on check-out, you are still logged in (Maybe because of a technical glitch) and then you have to send your attendance for regularization.Rest everything is good.
- Industry: Staffing & Recruiting
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great tool for an organizations
Reviewed on 11/01/2023
Pros
1. User-friendly options and dashboard2. Easy way of time tracking 3. Quick and efficient way for reimbursements4. Sends updates over email
Cons
It is a full package but might create some analytics for performance like charts or tables.

- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to Use HRMS tool
Reviewed on 15/10/2022
Pros
1. Mobile application availability.
2. Simple and easy to use.
3. Gain complete transparency over the workforce in the organization.
Cons
1. Speed of the Mobile app needs an improvement.
2. UI could get better.
3. Customer support could improve their turnaround time.

- Industry: Outsourcing/Offshoring
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The most reliable and accurate time tracking tool that I've used so far.
Reviewed on 07/03/2022
My overall experience in using Zoho people for the past year has been good. I hope that it continue...
My overall experience in using Zoho people for the past year has been good. I hope that it continue to be reliable and efficient all the way.
Pros
Zoho people is very simple and easy to use. The GUI is very understandable and also the customer support for this tool is phenomenal. They are very hands-on when there are some errors or even questions regarding the tool. Keep it up!
Cons
The only thing that needs improvement for this tool is sometimes the loading time is taking too long or sometimes it crashes. But other than that, this tool is perfect.

- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent HR Platform For Performance Management
Reviewed on 04/11/2022
I mostly use it to manage and track leaves, announcements and leaves calendar.
I mostly use it to manage and track leaves, announcements and leaves calendar.
Pros
The best thing is that we can track employee records from onboarding to exit. It is easy to use and allows me to access employees personal information whenever needed. Its features like time tracking, custom rules for leaves, and approval settings are excellent.
Cons
There is a need for automation, currently, there is more manual work. Check-in and check-out reminder feature is missing.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Better HRMS
Reviewed on 02/12/2022
Good and positive
Good and positive
Pros
Zoho people allows you to maintain your employees database very efficiently. It allows to add or remove employees in a breeze. Onboarding of a new employees is vey easy. their support team is excellent, response is below 24 hours
Cons
Best if combined with Zoho payroll. Some edits are difficult if you dont do it on time and miss the time. reaching support team over phone is difficult, they are best in response if you raise a ticket.
- Industry: Airlines/Aviation
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Efficient time tracker
Reviewed on 02/12/2022
Pros
It's most important to my organization . helps much more to me
Cons
Everything is fine to me and performance is good

- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Zoho People: All you need, plus more!
Reviewed on 19/09/2018
Overall our experience with Zoho People has been excellent, we are relying it as an integral part...
Overall our experience with Zoho People has been excellent, we are relying it as an integral part of how our organization works. The sales and support teams are fantastic and very friendly.
Pros
Zoho People has delivered and surpassed expectations. A cloud solution that covered our HR needs end-to-end. I liked the most hoe intuitive it is to use, no training whatsoever was needed to new employees to get them started using Zoho People. Only the common since everyone who has every used a web application was needed.
The latest version also looks great, the user interface had a more than welcome update.
Cons
In prior versions there were some glitches here and there, but the support team has proved to be excellent as they managed to iron out all those little glitches in the most recent version.
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great HRMS for the Money
Reviewed on 26/06/2019
great - has been an excellent step into the HRMS world from our spreadsheets and manual processes....
great - has been an excellent step into the HRMS world from our spreadsheets and manual processes. Good support, great price, deep feature set.
Pros
Very reasonable pricing, with a great depth of features. You can customize everything, build out approvals, workflows, automation and even custom script entire new modules. If you use other products in the Zoho Suite, it has incredible integrations as well. It was a huge step up (but small commitment in terms of cost) from our spreadsheets and manual processes.
Cons
Complicated to set up - but that is expected given the level of customization, flexibility and functionality involved. HR is a complex thing - setting up HR Software to conform with your policies is too. But this software provides great value. Also, shifts feature was a bit lacking for how we operate, but that was not a critical feature need for us.
Alternatives Considered
BambooHRSwitched From
BambooHRReasons for Switching to Zoho People
Better perceived value for the price.- Industry: Oil & Energy
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
A world-class workforce management solution great for any company size.
Reviewed on 31/07/2018
Pros
Our company is very happy we've implement Zoho People as an integrated HR management solution for our global workforce. Its ability to automate end-to-end workflow processes and provide self-service portals for employees eliminates the bottlenecks in the operation and is the perfect support our growing company needs to make onboarding, scheduling and even updating of employee information across relevant records quick and easy.
The UI looks great and there are so many options for customization of our forms and sections. It also has an API for any integration you might need.
Cons
There might be a bit of a learning curve for some people when navigating the user interface at first. But once they got the hang of it, our end-users were quite happy with the great help that the software can provide the organization.