TalentLMS Reviews
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539 Reviews for UK Users
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My experience using TalentLMS has been wonderful. It's simple to use, yet also very sophisticat...
Reviewed on 06/07/2018
We host video learning content on TalentLMS and it works great for this purpose.
We host video learning content on TalentLMS and it works great for this purpose.
Pros
The design of this software is well thought out. Although TalentLMS has many sophisticated features (everything one could possibly need and more), it's designed in such a way to minimize user complexity. As an admin and instructor, I'm able to get things done quickly without much time and effort (with limited technical knowledge). The visual look and feel of an LMS is important to me. Many LMS systems look "techy" and are NOT a pleasure to use. TalentLMS is clean and elegant and provides a great experience for admins, instructors and users. I think of TalentLMS as the Apple computer of LMS systems. Another big differentiator is that TalentLMS enables instructors to create courses quickly without a painful learning curve that kills productivity. Learning content is placed into buckets called learning objects. Any kind of content hosted anywhere can be used. Making changes to courses is a snap. Also, I found the white labeling and customization of TalentLMS to be surprisingly easy. Support documentation is thorough and well written. I was able to quickly customize our learning portal without doing any HTML coding whatsoever in about 30 minutes! No help from technical experts needed. Before deciding on TalentLMS, I reviewed dozens of LMS providers (a hair-pulling experience) and found most to be very expensive, complex, lack-luster on feature and visual appeal. I just don't have the patience or the time to deal with those handicaps! We are very glad to have discovered TalentLMS.
Cons
After about a year, I haven't encountered any problems using TalentLMS. Of course, there's always room for improvement on the way to perfection. There appears to be a little overlap in the learning objects - Content, Web content and videos are really just "content". However, this could be by design. Maybe there should be a universal content object that accommodates all content types. The only videos accepted for the "Video" object are YouTube. However, we use another video hosting platform to protect our content from download, among other reasons. However, this is not a real problem because we just embed our videos using the content learning object, which looks sort of like a WordPress content box. Just copy the embed code from the video provider and paste into the content box. That's it; works great. The only other thing I can think of is that the default HTML video player could use a few more control bar options such as view quality selection and a way to set download video or disallow download video. However, this is not a problem for us because we use embed video codes from our video hosting provider and therefore the provider's video player is used instead of the default HTML player. We control the features of this video player on the video hosting side.
Response from Epignosis
Michael, cheers! Thank you very much for the positive review and the comprehensive feedback. We're thrilled that you've found TalentLMS to be the most affordable, easy-to-use, feature-rich, and 'well thought out' solution out of every other you've tried. Your suggestions are equally appreciated, so please feel free to visit our knowledge base and add them to the ideas section. Thanks for the 5 stars!
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Talent LMS Rocks!
Reviewed on 24/11/2023
Overall, TalentLMS is wonderful. I had to downgrade because I did not get my government contract....
Overall, TalentLMS is wonderful. I had to downgrade because I did not get my government contract. When I downgraded, the system would not allow me to downgrade fully. I sent an email to the key people and they resolved the problem expeditiously.
Pros
I LOVE TalentLMS. I have been using this mgmt system EVERYDAY for over a year. This system is so easy to use, has lots of great features and my students find it very easy to navigate.
Cons
The TalentLMS App (BETA) don't work with some of the desktop features. It has been in beta for since I started using it (over a year). I am just waiting for them to get the bugs out so I can use it to track my students. I haven't told my students about the beta.
Response from Epignosis
Pennie, thanks for the kind and constructive review, your words really brought a smile to our faces! As for the TalentLMS+ Beta, you'll be happy to know that we're hard at work to make sure it's fully ready to go as soon as possible. Stay tuned and we'll have more to share with you soon!
- Industry: Facilities Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Don't buy into the hype. At best...it is only OK.
Reviewed on 13/12/2021
Frustrating...mostly because they are slow and unhelpful when dealing with technical issues.
Frustrating...mostly because they are slow and unhelpful when dealing with technical issues.
Pros
It is inexpensive and intuitive to use. It is good for adding videos, articles, and quizzes within the LMS.
Cons
I have had nothing but problems trying to get Articulate 360 courses to communicate course completion with this LMS. It works most of the time, but it still misses 15% or so of my users. Having over 2000 users, I cannot be hunting down everyone that did not show as completed, especially when they tell me they did it! Honestly, there have been a myriad of other technical issues that they cannot fix, or do not know how to fix. At this point I have to figure out if I just live with the limitations of their program, or go through the hassle of switching to a new LMS.
Alternatives Considered
DoceboReasons for Switching to TalentLMS
It was cheaper.Response from Epignosis
Timothy, we are sorry to hear that you've encountered frustration with the responsiveness of support. Our Customer Support team strives to answer all queries in a timely manner (they currently have a 95% satisfaction score given by customers) and we find that the email ticket system allows us to ensure all queries are tracked and addressed in the most thorough way possible which is offered on all paid plans. We suggest you advise your support contact of your specific timing restrictions (including your timezone) and they'll do their very best to accommodate your needs. Thanks for your review!
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple, Robust, and Informative
Reviewed on 24/01/2023
Overall, our experience with TalentLMS is extremely positive. We appreciate how easy it is to get...
Overall, our experience with TalentLMS is extremely positive. We appreciate how easy it is to get started with TalentLMS and how simple it is to develop courses quickly. Even with the simplicity is there, the features are robust enough to provide quality learning experiences. The support provided by the TalentLMS team is top-notch, and they are very responsive and helpful.
Pros
Our favorite TalentLMS features are its ease of use, learner analytics, and the ability to set up branches. As an education service agency, we use TalentLMS to offer microlearning opportunities to busy teachers and school administrators. Our course authors find TalentLMS to be easy to use and simple to learn. We use the reports and infographics to understand how and when our participants access their learning opportunities. We love that we can use branches to group users and establish a specific course catalog per branch.
Cons
Although we find more pros than cons with TalentLMS, we do wish there was a way to "drip" content to users via email. We also wish we could customize the storefront and course information pages (more than already possible) as viewed by learners.
Reasons for Switching to TalentLMS
We chose TalentLMS because the analytics were more flexible and customizable. The ability to set up and manage branches was also a deciding factor.Response from Epignosis
Christine, what a great review! It's fantastic to read that, as a learning specialist, you enjoy the vast array of features offered by TalentLMS. We love knowing that the reporting capabilities, along with infographics, allow you to keep an eye on how and when your participants access their learning opportunities! Regarding advanced customization, maybe you could check out this cheat sheet we recently created. It will help you take your portal to the next level, and remember that if you need extra help, our support team is here to back you up. https://www.talentlms.com/cheatsheets/elearning-css-hacks
- Industry: E-Learning
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent LMS that is good value for money
Reviewed on 03/01/2022
We have been able to move our courses online and provide a very good level of support and care to...
We have been able to move our courses online and provide a very good level of support and care to our students and seeking to expand our course offerings on the platform.
Pros
The ability to allow students to download courses into the app and study offline.
Cons
A bit more flexibility in how students are forced to complete courses.
Reasons for Choosing TalentLMS
Value for money offering by Talent LMS and most importantly the fact that I could evaluate the product for as long as I want and have some courses on for free for as long as I want to effectively test the system without stress or pressure and start paying only when I was ready.Switched From
iSpring SuiteReasons for Switching to TalentLMS
Value for money, ease of use and free options.Response from Epignosis
Gilbert, thank you for sharing your experience using TalentLMS. It's fantastic hearing that the platform allows you to provide online courses to your students while maintaining a good level of support for them.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My TalentLMS Experience
Reviewed on 14/12/2021
From my very first encounter with the TalentLMS team, I was extremely impressed with their...
From my very first encounter with the TalentLMS team, I was extremely impressed with their professionalism and fantastic customer service! Every question was answered promptly with care and knowledge.
Working in TalentLMS is a dream experience in that there are so many online learning resources available. It is so easy and quick to get up and running with it – most intuitive LMS I’ve come across so far. If the answer isn’t online, then a quick email to my customer representative returns a very quick response, and if it is a technical question in nature, it is forwarded to the TalentLMS Technical Support team ASAP for a speedy turnaround time.
In my opinion, we couldn’t possibly be happier with any alternative LMS.
Pros
If I had to select three main reasons why I recommend TalentLMS, they would be: 1) exemplary customer service, 2) intuitive and fun application to work in, which integrated seamlessly with our existing business processes 3) abundance of online resources to leverage from.
Cons
If I had to select three areas that are not my favourite, I would select 1) it would be so much more beneficial to my creative side if I learned more HTML (you don’t need it, as it has a great editor, but I like to add a little extra sometimes than the editor offers – so I dive into the source code and keep my finger’s crossed :) – but at least I can do that! 2) sometimes there seems to be a minor delay in the group enrollment processes and I cheat and click a convenient button to hurry it along if I need to 3) we have implemented single sign-on and when I want to test a learner’s view rather then my super admin view, I have to log out of all my SSO systems before I can simulate the learner to see their view, so if I could come up with an easier way to be a test user, that might be nice (maybe more experimenting with cache clearing and browser incognito mode might help).
Response from Epignosis
Lorraine, what an insightful review! Thank you so much for sharing yours thoughts and experience with us. It is very interesting and as we strive to improve TalentLMS, your comments really help us. You can be sure that we have passed them on to our developers team and they will look into it. We also love hearing that after thoroughly searching for the best possible LMS to fit your needs, it was TalentLMS that you chose! Thanks!
- Industry: Staffing & Recruiting
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Service, Great Value - Perfect LMS
Reviewed on 13/12/2021
We are able to provide short, customized and basic courses that are easily consumed to our staff......
We are able to provide short, customized and basic courses that are easily consumed to our staff... we can make custom assignments and automated learning tracks that lower our administrative burden and allow us to track progress and gather relevant feedback. We have many internal questions to answer, however TLMS has given us the flexibilty to address long-term learning and development needs! The support is really outstanding and they are all very responsive... a great partnership!!
Pros
It is very easy to create courses and also clones and reuse various units of the courses. Reporting is super easy and effective. The automation and notification features work very well for us and many options to accommodate our needs. The Talent Library is also very helpful for the off-the-shelf content that we need, we don't have to shop around b/c it's all right there!
Cons
There are times when search for users, courses, or other gets a little complicated only b/c once you click on an item or make a change, the search results are reset. Perhaps there's a way to do this better I don't know, but I mention the critiques and the team at TLMS takes note and passes on to the development team.
Response from Epignosis
You seem to have become a true master at creating and managing courses, Michael! We are super happy to read that you find it easy to use TalentLMS and love hearing about your experience! As per your feedback, you are right, our team heard you and the message was passed on to the development team.
- Industry: E-Learning
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very easy and nicely designed LMS with great helpdesk
Reviewed on 02/12/2021
TalentLMS allows us to offer a growing range of interactive online courses, with a beautiful...
TalentLMS allows us to offer a growing range of interactive online courses, with a beautiful design, to various types of organisations, and engage them to keep learning through certifications and gamification. TalentLMS is versatile, very easy to use, which enables us to spend time on course creation, and not on administration, and yet reasonably priced for a SME like a+b=3.
Pros
Very easy to implement and create courses quickly, very nice design, dashboard and stats are great, Helpdesk very responsive and helpful, super useful to have free account for unlimited time to be able to test the LMS features in and out, reasonable pricing, active users pricing
Cons
Non-linear course path (scenario) not possible.
Reasons for Choosing TalentLMS
Moodle administration was too heavy, updates were not stable (sometimes something which worked did not work any longer), not-cloud based.Switched From
MoodleReasons for Switching to TalentLMS
Ease of use, ability to test TalentLMS with all features for free for unlimited time, ability to import SCORM, create tests and assignments, certifications, and branches. It was the only LMS that ticked all our needs, including reasonable price.Response from Epignosis
Sophie thank you for sharing your experience on TalentLMS. It is fantastic hearing that using the platform allows you to offer an ever growing range of interactive and engaging courses to your learners. Of course, knowing that you were able to implement that easily is the cherry on top!
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use and very reliable
Reviewed on 15/12/2020
I'm very satisfied with this product. Thanks to TalentLMS, I can successfully offer my products to...
I'm very satisfied with this product. Thanks to TalentLMS, I can successfully offer my products to a large number of customers.
Pros
I've been using TalentLMS since 2019.
The software is easy to use , has all necessary features and works stable and reliable.
There is an extensive product documentation available and a very fast support team is answering individual questions. There have been two webinars with helpful tips in the last 2 months.
An app is available so that user can learn offline.
Last update now enables more user-specific adjustments (Homepage).
Cons
The offline app does not show exactly what is in the online LMS.
There are few individual structuring options.
Alternatives Considered
iSpring SuiteReasons for Choosing TalentLMS
LMS was not working properly.Switched From
WordPressReasons for Switching to TalentLMS
TalentLMS has more functionality, is less expensive, very stable, easy to use, has an offline app.Response from Epignosis
Sandra, we are so happy to read that our support team have exceeded your expectations and that thanks to TalentLMS you can offer your products to your customers!!
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
easy to implement but lacks features
Reviewed on 11/11/2021
Pros
It is incredibly easy to deploy. In no time can you have your team working on it. I particularly enjoyed short videos on how to use it.
Cons
It is lacking a social feature where the students could interact with each other and the teachers. The UI is ok but could be a lot better, it is very rigid.
Reasons for Switching to TalentLMS
In the end we didn´t choose it, we tried it for a bit but unfortunately none of our stakeholders particularly liked it.Response from Epignosis
Hi, thank you for reviewing TalentLMS. It is really nice to hear you find the platform easy to set up and deploy. Regarding, the social feature for your students to interact with each other, I would recommend you to take a look at the discussion board. Here is an article to tell you more on the subject! https://help.talentlms.com/hc/en-us/articles/360014571914-How-to-work-with-discussions
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic LMS for the Price
Reviewed on 09/12/2020
Overall, I give this LMS five stars. You won't find this many features in an LMS at this price....
Overall, I give this LMS five stars. You won't find this many features in an LMS at this price. Trust me, I've tried. TalentLMS support is great too. They are very responsive.
Pros
TalentLMS provides an abundance of customization options, right down to a customized landing page. The automation and notifications are a big plus and are not usually found at this price point. We were even able to set up a custom domain. I was able to migrate over fifty video courses and tests from our previous LMS within a couple weeks, by myself! TalentLMS has three times the features of our previous LMS for a far more reasonable price. I've been in high tech management for thirty years and this was one of the best decisions I've made.
Cons
The key feature that we're waiting for is the ability to issue a certificate after the completion of a group of courses. We got around this by issuing points for courses completed. When the points hit a certain level, an admin is notified and they manually issue the certificate. Not ideal but our training volume is low enough that this work around is manageable.
Alternatives Considered
Intrepid, iSpring Suite, Adobe Learning Manager, Cornerstone LMS, eFront and LitmosReasons for Choosing TalentLMS
Mindflash kept raising their prices and the feature set wasn't very good. We're a small shop and there wasn't sufficient value for the money.Switched From
Trakstar LearnReasons for Switching to TalentLMS
TalentLMS just has better features for the price. We don't charge for our training. We provide it to customers and partners for free. Some of the other LMS tools had cool features but, the pricing was way to high for the value.Response from Epignosis
Thanks for your review and valued feedback, Ron! Hearing that choosing TalentLMS has been one of the best decisions you've made in a 30 year career is a nice reminder of why we do what we do here at TalentLMS. Our team is always working to improve the TalentLMS experience, so please do reach out to our support team with any feedback you may have in the future. Cheers!
- Industry: Electrical/Electronic Manufacturing
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Talent LMS
Reviewed on 24/01/2023
One of the advantages is to train multiple people at once with sometimes different training...
One of the advantages is to train multiple people at once with sometimes different training modules. With the fast turnaround of employees it is difficult to think of other ways to keep up. Also recruitment of employees is made easy and fair.
Pros
Easy of use, support and reasonable cost.
Cons
During the training some trainees managed to use the "Incomplete" Button and then Resume to retry the question many times until pass. It was in a way resolved by opening the course in a new window but some find it difficult to manage.
Alternatives Considered
DoceboReasons for Switching to TalentLMS
I liked talent LMS due to the ease of use and technical support right from the start. Not that we needed a lot of support as the software help is useful and the system is easy to understand.Response from Epignosis
Andy we couldn't be happier to hear that after trying Docebo, you chose to deliver your training with TalentLMS because you found it easy to use and reasonably priced! Thanks also for your kind words about our support team; they will appreciate it!
- Industry: Professional Training & Coaching
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
TalentLMS - a great solution for bringing learning online to customers
Reviewed on 10/12/2020
It's been excellent overall and it has helped us to build a successful online business and respond...
It's been excellent overall and it has helped us to build a successful online business and respond quickly to our clients' needs.
Pros
The software is easy to work with and simple to deploy. One of the most important features for us was the ability to create separate branches for our clients. We can customize the branches to our clients' needs and it is fast and easy to set up. This enables us to be very responsive to our clients.
The customer support has been excellent throughout our two year experience of using this product.
Cons
It's hard to find anything to add here. A small thing is that we'd like to be able to turn off or on the gamification feature at the branch level.
Alternatives Considered
DoceboReasons for Switching to TalentLMS
Simplicity of use, customer service and value for money.Response from Epignosis
Liz, it's great to hear that you've been able to use TalentLMS over the past 2 years to respond to your clients' changing needs and consistently delivering solid, customized experiences for your clients.
- Industry: Information Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
TalentLMS is simple to use and will assist your management team in developing an eLearning...
Reviewed on 28/09/2022
It was easy to use and useful for creating our training modules, roadmaps, and progress tracking.
It was easy to use and useful for creating our training modules, roadmaps, and progress tracking.
Pros
The TalentLMS software is simple to use and will assist you in managing learning and development. Our entire company works from home, making it difficult to send updates and trainings to specific employees and assist them in becoming more engaged and knowledgeable about our products and services. We use TalentLMS to create courses, assign them to employees, and track their scores and progress. Very straightforward and efficient.
Cons
The interface for creating your own courses is basic. It requires significant improvement. There aren't many editing tools. I strongly recommend that you use Canva for your slide, course design and content in order to make everything look pretty, colorful, and engaging.
Reasons for Switching to TalentLMS
Pricing and it can be integrated with BambooHR which we use for hiring new employees.Response from Epignosis
Hi Jade, thanks for your insightful and honest review. We're glad you find TalentLMS to be easy to use and manage. Your feedback really means the world to us as we strive to improve TalentLMS. Keep an eye out because some exciting new elements will be coming soon to make your experience on the platform even more enjoyable!
- Industry: Professional Training & Coaching
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Everything you want for a reasonable price
Reviewed on 09/12/2021
It has been super easy to get my staff on board and set up. I have worked with our success manager...
It has been super easy to get my staff on board and set up. I have worked with our success manager and utilized the help desk as well and have had wonderful experiences each time. You couldn't ask for better service.
Pros
Right off the bat, I liked the look and feel of the UI. It was easy to use and customize. Once we purchased the product, the customer service was outstanding!! They are so responsive and easy to work with. Not to mention all the onboarding support you get. You can't beat the price either. As a non-profit, I searched over 20 different systems and could not find one with this many features, support and customization for the price.
Cons
It's honestly hard to find a con, but I do wish we could change the categories for the badges.
Alternatives Considered
NextThought, Accord LMS, Absorb LMS, Microsoft 365, Trakstar Learn, LearnUpon, Litmos and ReliasReasons for Switching to TalentLMS
Because they has the best price to features and support ratio for the number of learners we had.Response from Epignosis
Marshall, thanks for your review of Our Customer service team appreciates your positive feedback! They are indeed a great team, and you can be sure that they will always be here to back you up when needed. Speaking of which, regarding your desire to change badges, here is an article to guide you through the customization. We hope it will help :)
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Overall it is good.
Reviewed on 09/10/2020
Pros
I was looking for a LMS solution for our business. We are a product marketing consulting firm. I tried many other LMS, but eventually I chose the TalentLMS as our LMS solution. I'm going to talk about a few things I really like about it:
1. The notion of hierarchy/branches: It is really important for us, because we are have different clients/customers. They are different companies. With TalentLMS, we can set up branches for them if we want to. And for a client, within their organization, you can set up groups for them.
2. The price is reasonable compare to other companies offering same product. However, single-sign-on is only available for Basic Plan and up. I contacted the team asking about if it is possible to do "Starter Plan + SSO paid feature", they said that's not an option. But you can do "Starter Plan + SSL (if you white labeled and mapped your own domain)". It does not make sense for us right now to upgrade straight away to Basic Plan just because we want the SSO, because we don't have that many users.
3. It is good that you can setup to automatically deactivate a account after a certain time, for example, when their subscription of your course is up.
Cons
It is quite a lot of work to change the signing in/ signing up page, you have to make things from scratch with HTML, CSS and Javascript. It would be nice if there are some easier way or some out of box option for that.
For Starter Plan and below, to contact support team, the only way is send them emails, there's no live chat options. It would be nice if they can do that.
The price is reasonable compare to other companies offering same product. However, single-sign-on is only available for Basic Plan and up. I contacted the team asking about if it is possible to do "Starter Plan + SSO paid feature", they said that's not an option. But you can do "Starter Plan + SSL (if you white labeled and mapped your own domain)". It does not make sense for us right now to upgrade straight away to Basic Plan just because we want the SSO, because we don't have that many users.
Response from Epignosis
Reviews and Responses_from June 2019
Reviews and Responses_from June 2019
100%
10
Thanks for your review, Louise. We agree, branches are a great way to set up unique and customized learning experiences for different clients or audiences, so we're super happy to hear you're making good use of that function of TalentLMS! Our support team is always on-hand to assist you with things like customizing your sign-in page and sharing our how-to guides if you need assistance with anything as you go!
Screen reader support enabled.
Thanks for your review, Louise. We agree, branches are a great way to set up unique and customized learning experiences for different clients or audiences, so we're super happy to hear you're making good use of that function of TalentLMS! Our support team is always on-hand to assist you with things like customizing your sign-in page and sharing our how-to guides if you need assistance with anything as you go!
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Versatile, feature-rich and simple to use
Reviewed on 08/11/2020
Pros
It's very easy to start creating content and courses. Authoring is very easy and there is not much out there that you cannot use as a lesson unit content - Plain text, HTML text, PDF, Video, Images, Tests, SCORM, flash-object, external resources using iframe, and more. There's even a video conferencing feature.
Branches feature enables B2B agencies to use TalentLMS as a multi-tenant e-learning platform for their customers, a feature I was particularly looking for. It has a powerful, fine-grained User Permission system, with users assigned to Group and Branches to easily follow any organizational structure.
Another powerful feature is the automation engine allowing you to automate course assignment and user management.
HR managers can find also very useful, with course monitoring and powerful reporting tools. There's also a notification system that can alert users of the approaching re-certification due date, which can be handy when compliance is required.
Pricing is also something that I've considered and found it to be very fair.
Cons
Nothing particular except, and this is the case for almost all SAAS platforms, the API is not following the platform's update rate so there are some features missing in API payload that can frustrate you if you're planning to use API for integration or your front-end. For example, you can fetch ILT units but the payload does not contain the information about still available seats, just the capacity. Another example would be the feature that allows some lessons or units to be previewed before purchase, but if you fetch the lesson with API, there is no information on which units are free to preview. The units, in general, have quite limited information that you can display on your front-end using API.
- Industry: Entertainment
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy setup, intuitive design, basic yet satisfying UI & UX.
Reviewed on 28/11/2017
Collaboration with senior staff and trainers.
Buy-in from all levels of the team.
Compliance and...
Collaboration with senior staff and trainers.
Buy-in from all levels of the team.
Compliance and understanding of our Standing Instructions.
Review and re-writing of procedures.
It goes on and on!
Pros
Let's start with the cost- easily the highest featured for the money LMS out there.
We went with Moodle and really tried to make it work for quite some time. We were on the verge of hiring a Moodle expert to help us take the project live, but instead took one last look at the market. TalentLMS hits the sweet spot between self-hosting a Moodle site for free and paying a lot of money for a high-end LMS.
We wanted an LMS that offered content creation built in, and not in a clunky fashion, but in an intuitive, well designed way. TalentLMS offers this. We also use Wix pages and embed them to produce the content we like.
We wanted to create Branches for each of our centres in order to track compliance and learning scores per centre. TalentLMS offers this.
We wanted easy gamification and a feeling that this is 'fun'. The feedback from our test group was amazing- they loved it and it just works.
We wanted to host it originally, but TalentLMS allows us to map the domains and use our own URLs while still allowing all updates and content to be handled remotely on their servers. Brilliant!
You can customise your LMS- we installed live web-chat functions to help our users. All colours and logos can be personalised. Great!
In reality- how different is every LMS from each other? Talent works for us as its a fantastic price point and ticks all the boxes we need! It's cheap enough for you to try it (free at first!) and decide for yourself. We haven't regretted our decision once.
Cons
The only think I marked down was the Customer Support, but only because I would like something like a live webchat function for admins.
It's perhaps a bit unfair as they have a ticketing function that allows users to create tickets for issues and they respond to you really quickly (less than 30mins in my experience).
However, at the start of our implementation, I'd like to talk to somebody in real-time about issues and problems, so this is the only thing I would change. Using a system like Tawk.to (free!) would have been an idea for them.
We've actually installed Tawk.to on our version of TalentLMS and it's great for our users.
Response from Epignosis
Hi Mark,
We're thrilled to hear that TalentLMS is such a great fit for your training needs! Our support response time is a metric we are constantly improving and it's great to hear that you've been receiving responses so quickly!
Having said that, the quality of our responses is just as important. This is why we've chosen to go with a ticketing system since questions can be answered by the most suitable person on the team --something we wouldn't be able to do with a chat system.
However, we haven't ruled out the possibility to provide chat support, it is something that we will definitely consider in the future!
Thanks again for your feedback! It really helps us improve!
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for Free Trial
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
TalentLMS Review
Reviewed on 27/05/2023
My experience with TalentLMS has been positive. The platform provided a user-friendly and efficient...
My experience with TalentLMS has been positive. The platform provided a user-friendly and efficient way to create and deliver online courses. The intuitive course creation process, extensive customization options, and seamless integration with other tools made it a versatile and powerful learning management system. The robust reporting and analytics tools allowed for monitoring learner progress and evaluating the effectiveness of the courses. While there were some areas where additional features could be beneficial, TalentLMS proved to be a reliable and valuable platform for online learning.
Pros
One of the things I liked most about TalentLMS was its user-friendly interface and intuitive course creation process. The platform made it easy to design and deliver engaging online courses, with a variety of multimedia options and interactive features. The extensive library of pre-built templates and themes allowed for quick customization and branding. The comprehensive reporting and analytics tools provided valuable insights into learner progress and engagement. Additionally, the seamless integration with other tools and platforms, such as webinar software or customer relationship management systems, enhanced the overall learning experience.
Cons
While I had a positive experience with TalentLMS, one thing I liked least was the limited options for advanced gamification and interactive learning features. While the platform provided basic gamification elements like badges and leaderboards, I would have appreciated more advanced options to enhance learner motivation and engagement. Additionally, the user management system could benefit from additional features for bulk user imports and more granular user role permissions.
Response from Epignosis
Marek, thank you so much for your detailed review! We’re glad you found so many useful features within TalentLMS to help make managing your training easier. If you’d like to customize your user role permissions further or learn more about mass user imports, check out our Knowledge Base and look for specific guides on how to do just that: https://help.talentlms.com/hc/en-us/categories/360001246253-Knowledge-Base And for further assistance, don’t hesitate to reach out to us and our support team will be more than happy to help you out!
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good Customer Service
Reviewed on 28/02/2024
The product works, customer support is great. There are some rough edges that could be improved,...
The product works, customer support is great. There are some rough edges that could be improved, but some of those will only apply to specific use cases.
Pros
The team at Epignosis have been great to work with over the year that we have been using TalentLMS. Our pricing tier doesn't give us a dedicated customer success manager, so all our support queries are handled by their general support team. Both their frontline and technical support staff have been amazing at helping resolve any questions that have been raised.
As an LMS, TalentLMS does the job. As an organisation, we didn't know exactly what we wanted and so picked TalentLMS initially on price point from a shortlist of other much more expensive systems that offered similar functionality. We particularly wanted a multi-tenant solution. We don't see ourselves changing in the short term.
The LMS is super easy to get started. The free option lets you get started and evaluate whether it will work for you, and there is no time limit on this. I also loved the fact that you can just get in and do things - so many vendors insist on demos before they give you access to a system and layer on the hard sell in that process. The team at Epignosis are not like this, they are not in your face at all. Set up your domain and try it, so much more simple and easy.
In terms of the features of TalentLMS, I particularly like how much customisation you can do with Javascript and CSS. I understand that the TalentLMS+ system that is being developed won't have that same degree of customisation - I understand why, but it will be a real loss for teams like ours that have very specific requirements that are not easily met without writing customisations.
Overall, the system is easy to set up and use. The learner experience is perhaps not as slick as it could be out of the box, but we have addressed that with our customisations. There were some challenges getting SSO set up, it wasn't quite as easy to do as the TalentMS knowledge base suggested - but we got there in the end. Course and user management are fine and it is possible to create custom user types and access permissions to a very fine level of detail.
Mechanisms such as groups and branches work, but perhaps could be a bit more slick. We've ended up not using branches for that reason which has gone away from our original multi-tenant brief. Some things that don't work as well as you might hope can be worked around because the integration with Zapier lets you set up your own automations.
Cons
The branches mechanism could be improved. It basically works fine, but the process of manually adding users to branches is a bit painful and switching between branches is ok but not perfect. The real pain for us is that each branch needs its own SSO configuration and login portal. What I would really love to see here would be a single login screen and then using the SSO credentials to send learners automatically to a given branch, for example based on their email address. That would make things so much more slick for those of us offering to other organisations. I think that I can work around this using Zapier, but using an integration engine to link TalentLMS back to TalentLMS is a bit ridiculous (even through I do that for a few things).
Something that is really important for us as we are training software developers is to present highlighted code snippets. The page editor in TalentLMS is not great, and the default style for code is just preformatted HTML. It is easy to work around, we inject custom CSS and Javascript from the prism.js library and it works a charm. However, our concern moving forward is that the TalentLMS+ product is not going to support that degree of customisation. So code formatting using prism.js or highlight.js really needs to be incorporated in as standard functionality.
There are other issues with the editor - pasting from other applications produces really messy html. Even if you "paste as plain text" it doesn't work well. Most people probably won't notice, but I am editing the html to make our other customisations work and am always cleaning things up.
The product doesn't deal with images and media shared across courses. I would love to see a central library of content (currently it is per course). You can work around the per-course organisation of files if you know html. But what I would love to be able to do is set an image in CSS that then applies across all pages. For example, we have icons that we add into the blockquote style - I need to do each and everyone manually, whereas the whole point of CSS is to do it centrally.
Response from Epignosis
Hello Andy, thank you for taking the time to leave such a great review and very constructive feedback :)! Firstly, we will make sure to transfer your encouraging words to our support team, who are dedicated to accommodating you with any concern. Regarding the Talent LMS+ Beta version, the new UI will gradually offer more options for Administrator and Instructor roles. You should also be expecting advanced content creation capabilities empowered by our new AI content creation tool, TalentCraft. Here, at TalentLMS we always aim to grow and get better with every new product release and launch. Thank you again for your review and we hope you have a great day!
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
TalentLMS - Our first choice for features, value and support!
Reviewed on 14/12/2020
TalentLMS has been fantastic in terms of support, quickly responding to all inquiries and technical...
TalentLMS has been fantastic in terms of support, quickly responding to all inquiries and technical requests. Where certain functionality is not available, they have provided effective work arounds. I can't say enough about the team at TalentLMS and their commitment to excellence in customer service.
Pros
TalentLMS offers a suite of robust features as is extremely easy to use and intuitive for both learner and instructor/administrator. Overall, this is the best solution out there in terms of value for money.
Cons
Our biggest beef is really on the eCommerce side of things and we hope the TalentLMS team is working on more robust solutions. Due to offering an all-access subscription model, we currently have to manage eCommerce via both our regular website store and using the somewhat fixed and limited eCommerce options built into the platform. This is not a "stopper" but most certainly an area for improvement where multiple configurable purchase/subscription options within the platform that can work simultaneously (payment option A, B, C, D, etc.) would be a huge value add.
Response from Epignosis
Roderick, we're so glad to hear that TalentLMS has exceeded your expectations particularly in terms of customer service. As you know, our team is always on hand to help out if you hit any bumps and your feedback has been shared with our team. We're constantly working on improvements with quarterly product updates, so watch this space! Thanks for your review!
- Industry: Food Production
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Achieving corporate training goals with TalentLMS
Reviewed on 04/01/2022
Our overall experience with TalentLMS is a good one. The software is very easy to administer, end...
Our overall experience with TalentLMS is a good one. The software is very easy to administer, end users are very pleased with the simplicity of the platform and it offers great reporting metrics. Support from the TalentLMS team is usually very prompt and effective.
Pros
What struck me with TalentLMS was the ease of use of the software literally from the trial phase, setting up and sharing courses as an admin, completing courses as a user and reporting and monitoring user progress. The concurrent active user plan is also a winner for us as we are able to add all employees in the organization without headache and billed only for excess active users per month.
Cons
I would like to see TalentLMS integrated with our ERP solution so that training completed in TalentLMS will automatically update end user training record in our ERP solution.
Response from Epignosis
Thank you for your review of TalentLMS Andrew! Knowing that you and your users found the platform easy to use and navigate truly made our day!
- Industry: Military
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing LMS that offers ease of use and quick deployment.
Reviewed on 30/11/2023
From the Trial start, TalentLMS was easy to start testing courses and assigning.
From the Trial start, TalentLMS was easy to start testing courses and assigning.
Pros
The Progress Reports are crucial to our Mgt and you can create Custom Reports so you find stats within a few clicks.
Plus, the simple easy to understand interface allows Developers quick course building.
Then Learners quickly can navigate to their course.
Cons
Still working out bugs with Adobe Captivate Class & "All New" versions.
Response from Epignosis
Jeff, thank you for taking the time to share your thoughts on TalentLMS with us. We're glad you're making good use of custom reports and that your learners can so easily dive into training!
- Industry: E-Learning
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Big Bang for Your Buck
Reviewed on 29/10/2019
I've had an excellent experience with TalentLMS. I plan to continue to use this LMS with future...
I've had an excellent experience with TalentLMS. I plan to continue to use this LMS with future clients simply because of the pricing structure, awesome support and the features it offers.
Pros
This is a great and easy to use LMS. You get a pretty big bang for you money. As an administrator, it gives me enough tools to provide what my clients need. The ability to customize branches is a helpful option.
My clients like the dashboard and the reporting features. They tell me the system is simple and easy to understand. They like the formatting and structure.
I needed some tech support to figure out how to do a few things. The support was prompt and very helpful. They did follow-up to make sure I solved the problem. The video tutorials are an excellent way to problem solve for yourself.
The pricing is excellent for the number of features and the ability to customize.
Cons
Any problems I encountered were the result of my own mistakes.
Response from Epignosis
Great to hear that both you and your clients are enjoying TalentLMS's ease of use and reporting features, Tracy! It's also good to know that you're making use of the branches function, which a lot of training companies find to be super useful for keeping clients quite separate. We're thrilled that you plan to keep using TalentLMS for your training needs, and our Support team is always on-hand should you run into any challenges along the way!
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
We are big fans of TalentLMS; it is consistant and reliable.
Reviewed on 04/05/2017
Pros
Their Customer Support team is AMAZING, always will to help, accurate response and will do their outmost to accomodate you.
Cons
1. The restrictions on plans: we have lost many opportunities when offering TalentLMS to end users because the plans do not accomodate their. As an average, a middle size company in Perú has about 300-350 employees and they do not want to play for a 500 uses plan.
2. We are constantly requested the ability to download all certifications in bulk, the fact that this is not possible creates problems.
3. Customer support opening times are focussed on Europe, but customers in latin american have to wait for several hours for a response.
Response from Epignosis
Hi Mariela, thanks for taking the time to leave a review.
We appreciate your lovely feedback on our customer support, we do our best to help solve any issues and reduce response time to minimum.
As for the plan issue, we do offer custom plans and our support team will be very happy to help you, if you drop them an email :) Also, you can bulk download the info about the certifications using our API. Please, do email us at [email protected]. We'll be happy to help!
Many thanks again :)