Box

4.4 (5,570)
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AI-driven content, collaboration and workflow management

Overall rating

4.4 /5
(5,570)
Value for Money
4.3/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.2/5

88%
recommended this app
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5570 Reviews for UK Users

Melanie
Melanie
Overall rating
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Better than the rest

Reviewed on 10/09/2024

Came for the file storage. Staying for the wide array of features to edit, collaborate, protect,...

Came for the file storage. Staying for the wide array of features to edit, collaborate, protect, and organize my work.

Pros

Besides being a file sharing and storage software, it excels where other software does not even come close. I like the features to edit docs and files. The integration with google workspace, adobe, and microsoft office make this so essential. The security features are also not something I realized I valued until I started using box. I just feel like my files and my data are taken care of when I use this service.

Cons

There is no beating around the bush here: box is expensive. But also... lots of storage services are these days. The free version does not get you very far. I think it's the same space Google Drive gives you, but again, the features within box cannot be found elsewhere.

Overall rating
  • Industry: Internet
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great cloud solution!

Reviewed on 04/12/2024

Generally speaking, Box is great in every way for collaboration and security in the cloud. Easy to...

Generally speaking, Box is great in every way for collaboration and security in the cloud. Easy to use, seamless sharing of files, and seamless integrations with Microsoft Office and Google Workspace make it extremely efficient in workflows for any team. Its enterprise-grade security and version control are highlights in this application to ensure data safety and consistency. However, it could improve in various ways: offline functionality, reliability of desktop syncs, and some may find the pricing a bit steep for smaller teams. Although advanced features have a learning curve, Box does the core features right. In general, Box is a great choice for a business that values collaboration and security.

Pros

Easy access to files through different devices and users
Works as a repository for all your files
Very intuitive to use
Easy to track changes and restore previous versions, which helps maintain consistency
Integrates with Microsoft Office, Google Workspace, and Slack

Cons

It is a bit inconvenient when working in areas with limited internet connectivity
The pricing tiers can be confusing, especially for smaller teams or individuals trying to determine the best plan
The desktop sync application can occasionally be unreliable at least on Mac users

Christian
Christian
Overall rating
  • Industry: Publishing
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

My favourite cloud storage for several years

Reviewed on 02/09/2024

I had a great experience with Box, kicking off around 2012 when I was given some extra storage with...

I had a great experience with Box, kicking off around 2012 when I was given some extra storage with my HP TouchPad (remember that!?). While I can no longer use it on my main PC, it is still running on the family's Windows laptop.

Pros

Having used all of the major cloud storage solutions, I found Box the easiest to use. Its syncing tool was - when I last used it - the best available, offering reliability and leaving me with the confidence to find work created on device A available to review on device B.

Cons

Unfortunately, as my opinions about computing and software have moved towards an open source philosophy, I have found myself unable to use Box. I would be prepared to make an exception for Box, but it does not offer an official Linux app.

Julia
Overall rating
  • Industry: Food & Beverages
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Easy to Naviagate, Easy to Share

Reviewed on 21/10/2024

I am very happy with the functionality, and how easy it out to create custom access and share...

I am very happy with the functionality, and how easy it out to create custom access and share links. The search feature also works well when you are looking for specific documents.

Pros

I like how easy it is to customize and share files with specific parties. I like how customizable the layouts and folders are.

Cons

I wish there was real time editing inside the tab you are viewing, same as Teams, Dropbox or Google Drive. I have oft had to teach people that they need to open the view only file in the "online" version and edit there.

Alternatives Considered

Dropbox Business and Microsoft Teams

Reasons for Switching to Box

Workflow with related products for seamless transition
Lana
Overall rating
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Lovely and works perfectly with files and documents storage.

Reviewed on 09/12/2024

Marvelous to securely keep all my files and documents in the cloud.
Great for access anywhere from...

Marvelous to securely keep all my files and documents in the cloud.
Great for access anywhere from ant device.

Pros

Marvelously brilliant with secure keeping of files and documents in the cloud.

Cons

Marvelous for it's device synchronization.

Leah
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Box Review by a Study Coordinator

Reviewed on 09/12/2024

I use Box on a daily basis as a study coordinator to share and work on documents with sponsors...

I use Box on a daily basis as a study coordinator to share and work on documents with sponsors based in many different locations throughout the US.

Pros

The ability to share and collaborate on documents through a cloud-based platform. Allows you to work with people all over the country.

Cons

We have had a few issues with organization, but that is mostly user error.

Jason
Overall rating
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Best Cloud Storage

Reviewed on 06/01/2025

Box has been an excellent online storage solution that fits my needs perfectly. I’m really...

Box has been an excellent online storage solution that fits my needs perfectly. I’m really impressed with its performance and how affordable it is

Pros

The pricing is very competitive compared to other storage options, which is a big plus

Cons

I haven’t had any significant issues with Box. It’s a stable, reliable, and user-friendly platform that does exactly what it promises

Omar
Overall rating
  • Industry: Broadcast Media
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Box

Reviewed on 20/12/2024

Overall the box platform is great for using in a controlled business environment and allows an...

Overall the box platform is great for using in a controlled business environment and allows an organization to monitor important files and give access and permission to its employees as required.

Pros

Box is an amazing file uploading platform.
Loved the ability to limit accessibility permissions to employees based on what they need to use. It has live updating and syncing and allows user to see who accessed the file last.

Cons

I found the search field to have a slight lag when loading but this could be because we have a vast amount of data loaded,but other than that it’s super beneficial and accessible.

Nova
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 10,000+ Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Partner of box user

Reviewed on 07/12/2024

Overall my experience with box was good! After realizing I had to make an account I didn't have any...

Overall my experience with box was good! After realizing I had to make an account I didn't have any other issues. box perfectly allowed me to upload the large files that I needed to share with my partner.

Pros

I currently use box in the capacity of having a free account and uploading files as one of my partners requires us to upload our shared files to it. I like the fact that any person can make a free account to upload files and I like how intuitive the interface is (New+, Copy Shared Link, Share, etc.)

Cons

It took a while for me to realize how to upload files. This is because my company does not use box but we have partners that require us to send files with it. It took me a while to realize that I could make a free account to upload files rather than it being an issue with the folder's sharing settings.

Karthika
Overall rating
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Easy tool for document management

Reviewed on 30/11/2024

Pros

Easy for collaboration and document management

Cons

Box keynote does not even have find and replace option which is hectic.

Verified Reviewer
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Box is the lowest priced best management service

Reviewed on 26/08/2024

Box is fantastic for keeping everything managed and stored in one place. I really appreciate how...

Box is fantastic for keeping everything managed and stored in one place. I really appreciate how competitive the pricing is compared to other options. The software has no crashed on me yet and I do trust that all my files are safe. It is quickly accessed through any phone or laptop (or tablet).

Pros

Box provides me easy access to all of my documents, files, and data, at an affordable price with a no nonsense software and universal support structure.

Cons

I wish apple had an integration with Box and iCloud natively. It is its own separate app.

Alternatives Considered

OneDrive, iCloud and NordLocker

Reasons for Switching to Box

best price available compared to all for the maximum storage capability of what I need
Md.
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Security means BOX

Reviewed on 16/07/2024

It's a great cloud storage service, its safety is the most powerful weapon bout this service. There...

It's a great cloud storage service, its safety is the most powerful weapon bout this service. There is no record that exists like the hack of documents spamming in BOX.

Pros

I love to use BOX for my document's security. I have been using BOX for the last 5 years as my document management and file sharing.

Cons

I like least about BOX is its offline file options. I don't use this.

Alvaro
Overall rating
  • Industry: Events Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Store document securely with Box

Reviewed on 01/08/2024

Pros

Box is very helpful in storing my digital document on cloud storage and provide a secure storage to protect it from any data breach. Quite a cheap option compared to other software on the market, but still provide a premium features like others.

Cons

Can't resume the download or upload when the process is interrupted because of network problem.

Vince
Overall rating
  • Industry: Textiles
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Box for business is great

Reviewed on 13/05/2024

Pros

Box makes it easy to share larger files that we cannot send via email. Doesn't matter if they are in our organization or not. It's a great way to send files.

Cons

There isn't a lot to not like about Box other than the added cost for licenses. But even that is a bargain.

Alternatives Considered

Microsoft SharePoint

Reasons for Switching to Box

Cost and ease to setup. There is very little that is needed to start sharing files.
Athina
Overall rating
  • Industry: Consumer Goods
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Box is reliable when it comes to secure document management and collaboration

Reviewed on 29/08/2024

Overall, Box is a very reliable and secure platform for cloud storage and collaboration, which...

Overall, Box is a very reliable and secure platform for cloud storage and collaboration, which offers users a rather vast range of features to support document management and team collaboration.

Pros

Box excels is great for file sharing and storage, offering solid encryption and access controls that help protect sensitive information by the users you select. The platform is extremely user-friendly and easy to navigate. you can have real-time editing and commenting, which enhance teamwork and streamline workflows, and you can do all that from your mobile phone through their dedicated app, allowing users to manage files and collaborate from anywhere.

Cons

Overall I don't have many cons to point out for Box. Maybe an chat box or messaging options could prove helpful during overall communication.

Alfiya
Alfiya
Overall rating
  • Industry: Computer & Network Security
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Box - a review for those who are wishing to give this one a try

Reviewed on 20/08/2024

I have been using box for the last 6 months and its a daily use tool like SharePoint, you have data...

I have been using box for the last 6 months and its a daily use tool like SharePoint, you have data sheets to collaborate with team. So I use it. Efficiency is high as real time collaboration is possible and the data flow is smooth

Pros

I like its embedded widget feature, helpful in getting content embedded in some other external applications like web pages, blogs etc

Cons

The costing is more compared to other products in markets, also not many people are familiar enough with this product, so takes some time to learn.

John
Overall rating
  • Industry: Research
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great from researchers

Reviewed on 30/08/2024

As someone involved in clinical research, Box makes it extremely easy to create project folders...

As someone involved in clinical research, Box makes it extremely easy to create project folders with many different types of documents (word,pdf,excel,ppt) all in a HIPAA compliant manner. Additionally, the advanced components of the share features allow certain documents to be restricted based on someone’s role on our team.

Pros

Being able to use Microsoft programs is the greatest advantage, especially compared to Google drive.

Cons

Slightly more difficult to collaborate, especially when it comes to people editing the same document at the same time. It seems like the document doesn’t always sync up correctly and multiple versions end up getting saved.

Anthony
Anthony
Overall rating
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

automates manual processes

Reviewed on 09/07/2024

It reduced my work by having more effective communication with my group to carry out the tasks...

It reduced my work by having more effective communication with my group to carry out the tasks together and visualize their process.

Pros

Previously, the processes that we now automate through Box took us a long time to carry out, with automation we have reduced work times and improved daily production in task deliveries. It has been useful and we have been able to work as a more organized team and with better tools.

Cons

In my experience there is nothing I have to say that needs to be improved, it is a good platform with its services

Sydney
Sydney
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A Straightforward and Brilliant Files Storage and Sharing Tool.

Reviewed on 24/09/2024

With Box, storing and sharing files is fast, simple and secure.

With Box, storing and sharing files is fast, simple and secure.

Pros

It is simple to organize and manage files with Box. Again, Box enables simple, fast and secure files storage and sharing.Ease of integration with other third-party tools.Ability to search and find files quickly.

Cons

I haven't experienced any problem with Box as it's does as it's expected to do.

jen
Overall rating
  • Industry: Chemicals
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Box is a great tool to use.

Reviewed on 24/09/2024

I was very hesitant at first to use box because I was so used to using a local drive on my...

I was very hesitant at first to use box because I was so used to using a local drive on my computer. However, it functions even better than using a shared local drive as its quicker, efficient, and the web version allows you to track who changes the document, what time, and you can go into an older version of the document in case something was changed and you need to figure out what. I also like it tells you who was in the document and at what time. Finally, the feature that is very helpful with working with outside firms is that we can share documents over the secure server. This greatly helps in cases where our organization does not allow us to use email to transfer files.

Pros

I like the saved versions so you can always go back and pull up the old version in case you deleted something; I like that its quick to access; I like the ease of using it

Cons

None; Box serves its purpose for our organization

Mike
Overall rating
  • Industry: Alternative Medicine
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Box - easy, effective and secure cloud storage you can totally rely on

Reviewed on 25/02/2024

Happy I found this years ago. When I was a teacher, I would put student documents online, so they...

Happy I found this years ago. When I was a teacher, I would put student documents online, so they could access the notes later - and they also loved getting teh free introduction to using Box.

Pros

I like the way it integrates. I use it with Trello. I also have a folder of all my details for when I travel, like photos of my passport, tickets and contact numbers. It means I can access these from anywhere if the world if needed.

Cons

Nothing. It's a great product and works really well. There's nothing to complain about with Box

Steven
Overall rating
  • Industry: Oil & Energy
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Box a great alternative to email

Reviewed on 13/08/2024

Over all we are very happy with our Box accounts and they work as expected.

Over all we are very happy with our Box accounts and they work as expected.

Pros

Box is a very easy platform for sharing files that can't be sent via email. Safe and secure its a great platform for any business that needs to share large files with clients or other collaborators.

Cons

Can be a pain to manage, and you can end up with a lot of individual accounts

Ebenezer
Overall rating
  • Industry: Pharmaceuticals
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Box...Up All Your Files

Reviewed on 11/09/2024

I really like Box as a cloud storage system. The best feature is how multiple users can work on the...

I really like Box as a cloud storage system. The best feature is how multiple users can work on the same document, even simultaneously, and this does not affect the final saved version.

Pros

A single place where all documents can be reached.

Cons

Sometimes...and I do mean sometimes, it can be a bit laggy.

Rupa
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Nice document sharing and management tool

Reviewed on 07/09/2024

Overall its good for document sharing and management

Overall its good for document sharing and management

Pros

Its very easy to share documents. It had good vwrsion history as well. I can update it online or download amd upload the revised document later

Cons

Searching dor doxuments is a little tedious. Also it gives a generic error message if a document is not found or if you dont have access to it.

Sade
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy cloud storage

Reviewed on 27/09/2024

Pros

Box is a fantastic cloud storage app. It’s simple enough for even the least tech savvy person to use. I also like how you can customize the permissions of the links that you create.

Cons

I do feel like it’s a little more expensive than it should be.