Deputy

4.6 (739)
Write a Review!
Staff Scheduling, Time & Attendance, Workforce Management Software

Overall rating

4.6 /5
(739)
Value for Money
4.5/5
Features
4.4/5
Ease of Use
4.5/5
Customer Support
4.5/5

93%
recommended this app
Sort by

739 Reviews for UK Users

Anthony
Anthony
Overall rating
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

allows for more accomplished work

Reviewed on 27/06/2024

It allows me to have order and coordination in all my work, using this platform I do not have to...

It allows me to have order and coordination in all my work, using this platform I do not have to move to others causing confusion

Pros

It is a platform with multiple very nice functions for my work that benefit me in monitoring and planning, its system is very easy to use and that has allowed me to have a more professional development in my area by presenting projects in the estimated times with on-time monitoring real where I can have control of the evolution and update. and also helps me with the coordination of schedules, shifts and total hours worked

Cons

It has been completely to my liking and there are no bad dislikes or bad flaws, I like everything and I feel happy using it

Derek
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

One of the best Scheduling tools

Reviewed on 01/11/2024

This is a great tool for scheduling that prevents confusion and makes the workplace feel more fair...

This is a great tool for scheduling that prevents confusion and makes the workplace feel more fair and interconnected.

Pros

Deputy makes communication, scheduling, payroll budgeting, and so much more wicked easy! The mobile app and website allow for there to be no communication, and everyone has access anytime they need or want.
Leave management is also a lot easier!

Cons

Sometimes the leave accrual can be a little difficult to set up properly, requiring some reconciliation between our payroll provider and it's figures. I wish they had a working integration with Paychex that didn't require paying Paychex.
Some staff have difficulty receiving push notifications, but there are also texts and email notification, and the interface can be a little confusing for first time users.
The automations for scheduling are difficult to set up and usually don't work with complex scheduling requirements.

Aanchal
Overall rating
  • Industry: Photography
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

A 360 app for managing workforce with some bugs

Reviewed on 02/11/2024

The app is easy to use and helpful but the bugs needs to be addressed.

The app is easy to use and helpful but the bugs needs to be addressed.

Pros

The news feed feature in deputy is very helpful and this is an innovative idea for a time tracking app.

Cons

There are a lot of bugs in the app.
1. In the ‘people’ section, not everyone in the organisation shows up. There is no filter there, just randomly some of the staff doesn’t show up in the list.
2. It some times calculates the time of the shift incorrectly.

Nathalie
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Deputy - The Best Online Clock-in System!

Reviewed on 15/03/2024

I loved using Deputy every day. What's not to love? Everything is laid out for you in a very...

I loved using Deputy every day. What's not to love? Everything is laid out for you in a very simple, yet pleasing design. You can clearly see your schedule and any upcoming time off. Clocking in and out is super simple as well. I loved using Deputy at every company which was smart enough to implement it!

Pros

I love the easy-to-use layout. It's super user-friendly making it truly a no-brainer to navigate and use daily.

Cons

Honestly, I loved Deputy and had no issues with it. My complaint is that my company stopped using Deputy and switched to an inferior time-keeping system. Deputy was much better.

Wende
Overall rating
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Company use of Deputy

Reviewed on 05/03/2024

It has been positive.
I am able to search history on specific employees which is beneficial in...

It has been positive.
I am able to search history on specific employees which is beneficial in reviews.

Pros

I recently had a problem and deputy staff assisted until the problem was solved.

Cons

I felt the problem should have been easier to solve.
Additionally, I am on an annual plan and don’t think opening an archived employee to review history should could as an additional user for that month.

Janne
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

team organization

Reviewed on 22/10/2024

It makes it easy to see the shift schedule from the application and thus have a clearer and more...

It makes it easy to see the shift schedule from the application and thus have a clearer and more detailed work organization

Pros

I find it a very useful platform where you can see the scheduled shifts and work schedules where you can have a perfect organization of time in the teams having the adequate control for the programming and assistance. The schedule can be viewed a month in advance and it also satisfies me to be able to organize myself in my other tasks and not cross times with my work

Cons

I like it and I find it useful, nothing has failed me since its installation

Jordan
Jordan
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great, user-friendly product!

Reviewed on 23/09/2024

Pros

It's super easy to pick up shifts, offer shifts, an see who is working. Very intuitive and easy to use.

Cons

Honestly, nothing I don't like. Maybe a few minor features to add such as being able to message coworkers, but overall no complaints.

Alex
Overall rating
  • Industry: Human Resources
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Deputy Review

Reviewed on 29/10/2024

My overall experience was positive. As an employee it made it easy for me to track my timesheets

My overall experience was positive. As an employee it made it easy for me to track my timesheets

Pros

What I liked most about Deputy was the ability to clock in and out easily. It was also helpful that I was able to check my previous timesheets

Cons

What I liked least about Deputy was that it wouldn't let me clock into work anymore than 5 minutes before my shift.

Desi
Overall rating
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Deputy Review

Reviewed on 10/10/2024

Pros

you can chat, schedule, and company blast if you need to

Cons

when some people dont respond and or the app may just simply need to be updated for bugs

Carlos
Overall rating
  • Industry: Warehousing
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good Tool for Shift Management

Reviewed on 10/11/2024

Pros

Time management for shift, news feed for internal communications and ease of shift set ups. Easy to use phone app for leaders and team members.

Cons

Integration with other tools , need to manually cancel shift to not accrue points

Omar
Overall rating
  • Industry: Food & Beverages
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Deputy Review

Reviewed on 06/09/2024

My overall experience with Deputy was that it was easy to see my shifts, and clock in when I got to...

My overall experience with Deputy was that it was easy to see my shifts, and clock in when I got to work

Pros

What I liked most about Deputy is the way that you were able to pick up shifts. It made it very easy to see what was available, and sign up!

Cons

There was nothing that stood out to me as excessively bad about Deputy.

Thomas
Overall rating
  • Industry: Utilities
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great Product

Reviewed on 22/02/2024

Pros

Easy to use and mobile friendly, great application for scheduling

Cons

Missing a help feature that is easy to navigate

CHRIS
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

RIVERS ACE GRAND HAVEN

Reviewed on 22/02/2024

GREAT PROGRAM GREAT APP
I ENJOY BEING ABLE TO CREATE AND CORRECT STAFF SCHEDULES ON THE MOVE

GREAT PROGRAM GREAT APP
I ENJOY BEING ABLE TO CREATE AND CORRECT STAFF SCHEDULES ON THE MOVE

Pros

SCHEDULING AND TIME TRACKING. REPORTS THAT INCLUDE LATE PUNCHES AND EARLY OUTS

Cons

THE CONFUSION OF UNAVAILABILITY VS LEAVE

Sonia
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Deputy

Reviewed on 14/09/2023

Overall I like this tool a lot, as it fulfils our needs and it is very user-friendly.

Overall I like this tool a lot, as it fulfils our needs and it is very user-friendly.

Pros

There are different view options of the schedule, so can be switched according to one's needs. The exportable reports are a nice feature, as these need to be viewed and stored by other people with no access to the tool. Shifts are clearly separated, so that any gaps can be filled in.

Cons

No place in the person's shift itself to mark the night working hours.

Nerissa
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Experience of using Deputy

Reviewed on 16/07/2024

Pros

All the steps look very straightforward and easily to handle.

Cons

Not much assistance after becoming a client

Aidan
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Deputy for rostering and payroll is effective and efficient

Reviewed on 24/07/2023

Deputy has helped with simplifying rostering, award interpretation, communicating business...

Deputy has helped with simplifying rostering, award interpretation, communicating business essential info to staff, payroll, and recording staff details. Not everything is 100% perfect, but I've yet to come across a better integrated solution.

Pros

Award interpretation takes the guesswork out of paying employees correctly. Notifications when awards update makes it easy to keep up to date with rates and penalties.Rostering is simple, and allows staff to attempt to cover their own shifts is required.

Cons

Some auto shift creation functions could be easier to set up I guess

Amy
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Couldn't be without it

Reviewed on 25/05/2023

Deputy has been a huge asset for our company and has easied staff scheduling dramatically.

Deputy has been a huge asset for our company and has easied staff scheduling dramatically.

Pros

Staff scheduling is by far the hardest job in the company but deputy makes it a lot easier. The ability to copy weekly shifts, add and remove staff easily is great. Staff find it very easy to use, even those that aren't tech savvy.

Cons

There is no ability to set staff as sick from your mobile device. This is really frustrating when you are on-call and out and about.

Ali
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use and time saving

Reviewed on 24/05/2023

Great system, easy mobile use, lot's of features with great support. I would definitely recommend...

Great system, easy mobile use, lot's of features with great support. I would definitely recommend it to anyone with a small to large business that wants to manage their workforce with ease.

Pros

Ease of use with a growing workforce, saves managers time and the business money

Cons

There is nothing really that we don't like. It is so easy and practical

Fernando
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Really easy-to-use interface

Reviewed on 22/09/2023

Pros

In my view, Deputy has an easy-to-use interface that simplifies the process of creating and managing schedules, and I especially highlight the mobile app, which allows our employees to access their schedules and clock in easily. I think Deputy is a solid tool for workforce management, especially for companies that focus on scheduling and timekeeping.

Cons

Some users may find the pricing to be on the higher side, especially for larger teams or businesses with complex scheduling requirements.

Simbarashe
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Good for small businesses

Reviewed on 25/05/2023

Pros

The ease of use and the user friendly interface for start is good for a small business that has one person doing multiple roles. Having a mobile app that can be used across most mobile devices makes it a very efficient tool for communication with staff and also a perfect system for timesheet signing. The added bonus is the geolocator for enabling shift work at multiple destinations to only be able to clock in close to the designated place of work.

Cons

Timesheet approval function on the mobile app needs improvement

Michael
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great product I highly recommend

Reviewed on 05/05/2023

Pros

I have been using Deputy for about a year and half and it has made scheduling for my team so much easier! I used to have a huge issue with team members clocking in too early but I was able to use a feature that won't allow anyone to clock in more than 5 minutes before the start of their shift. I also love that it sync's with our payroll processing company.

Cons

The one feature that I wish could be added is that we have weeklong summer sessions where people are able to pick up the shifts of their choosing. I always have to remind my team that they need to pick up all 5 days of the shifts. I wish I was able to somehow link the shifts together and they only had to pick up the grouped shift as opposed to 5 individual shifts. But that's probably a feature that's specific to our company and I don't really see a lot of other companies needing a feature like that. Other than that, I really do love using Deputy.

Farah
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Most Easy App for scheduling staff

Reviewed on 26/05/2023

Excellent awesome

Excellent awesome

Pros

Easy user friendly All record of leaves is avalible to choose from.Everything on one click

Cons

Use friendly Easy features tonunderstandReports generation

Gary
Overall rating
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use App

Reviewed on 25/05/2023

Great experience with the app and very easy to use. A very handy tool for work

Great experience with the app and very easy to use. A very handy tool for work

Pros

Tracking and planning Rotas at work to help plan ahead for the months and getting budgets under control

Cons

That once done a week you can’t go back and change anything

Kerry
Overall rating
  • Industry: Logistics & Supply Chain
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Basic tool that works reliably

Reviewed on 04/06/2023

Hoping shifts improves its offering

Hoping shifts improves its offering

Pros

Big improvement on using a annual system

Cons

Sometimes it just doesn't work which may be updates happening. It is also a very simple tool which is both positive and negative

Jagadeesan
Overall rating
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Would recommend

Reviewed on 19/05/2023

Good

Good

Pros

Ease of use and excellent scheduling and timeclock function

Cons

Extra cost for onboarding employees on top of license fee

Alternatives Considered

Planday

Reasons for Switching to Deputy

Ease of use