Workable Reviews
Overall rating
Filter by
Company size
Time used
460 Reviews for UK Users
- Industry: Staffing & Recruiting
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent For Collaborating With Various Vendors and Busy Team
Reviewed on 07/12/2022
It allows me to save time on HR-related tasks. A single click could retrieve very specific reports....
It allows me to save time on HR-related tasks. A single click could retrieve very specific reports. It eliminates the need for manual work, really a time savior.
Pros
The plugin that allows us to connect it to our social network account is really cool. I've always loved how simple it is to interact with vendors and link them with teams. I also like the email alerts that notify me when someone evaluates a candidate.
Cons
It does not allow to modify the questions once candidates started applying. We can not include more than one location in a job posting. While sending rejections, we can not distinguish between those that have been sent and those that have not.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The only ATS you need!
Reviewed on 20/12/2022
Perfect! So many features are automated freeing up a lot of time to focus on employer branding
Perfect! So many features are automated freeing up a lot of time to focus on employer branding
Pros
1. Employee Referral portal2. Ease of setup3. Creating tags for talent pool4. Reports5. Their customer support is incredible!!! Fast, efficient and kind!
Cons
At times the requisitions can cause some of the reports to be inaccurate
Alternatives Considered
GreenhouseReasons for Choosing Workable
Workable was the perfect solutions to all our recruitment needs. From the moment we met [SENSITIVE CONTENT] for a demo to the end, he had perfect answers and solutionsReasons for Switching to Workable
A big move to Workable was needing to have an ATS that provides free advertising on more job portals.- Industry: Automotive
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Customer Service is a nightmare
Reviewed on 09/11/2022
This was our first experience with an ATS. The integration was easy - I had everything created and...
This was our first experience with an ATS. The integration was easy - I had everything created and complete before the implementation team even reached out. However, the candidate tracking method is too clunky and customer service is an absolute nightmare.
Pros
This was our first ATS and it was an easy place to start and learn the system.
Cons
It needs a better candidate tracking method. If a person applies to more than one job or to a job more than once - there is no feature to consolidate the candidate information. You spend a lot of time clicking between screens to figure out previous interactions. The customer service was hands down the absolute worst I have ever seen. Any time I had an issue - I would be told that it was my fault and there was nothing they could do - specifically from one IT tech over and over. I finally requested to deal with someone else and that helped somewhat.When it was time to renew, we were reassured that the price would not be changing - there would be no increase in the annual bill (monthly payments are not an option). Then we were sent the invoice - with an additional $1300 on it. What? I asked out rep what the deal was and got completely blown off. I was told it was a charge that they added every year. I asked her about her promise that the bill was the same and was told yes and we added the extra charge - we do that to everyone. What?! Then she stopped answering my emails and calls. Needless to say - we will be changing at the end of our contract this year.
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Workable for Web Developers
Reviewed on 22/11/2023
Pros
It's a great centralized repository for job listings, apart from linkedin. The user interface is simple and easy to use. It gives you customised real time job alerts too.
Cons
It has a limited free trial and with time the job market is becoming very competitive so you cannot rely on single platform to find jobs.
Response from Workable Software
Thank you so much for your kind feedback! We truly appreciate your positive review and are delighted to hear that you are enjoying our software. If you have any further comments or suggestions, feel free to share. We're here to provide the best experience for our users. Thanks again!
- Industry: Marketing & Advertising
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Workable is an outstanding system for your recruitment needs
Reviewed on 25/04/2024
Pros
1. Very proficient ATS
2. Clean dashboard
3. Smooth navigation
4. Easy integration
Cons
1. Seeks a lot of bandwidth
2. Resume search is not good
3. Tagging needs to improve
- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Good for big businesses
Reviewed on 07/05/2024
Pros
Not meant for small businesses owners and not many options
Cons
Could be better for small businesses and give more options
- Industry: Telecommunications
- Company size: 10,000+ Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
one of the best ATS for Professional recruiting
Reviewed on 15/05/2024
I am super happy with workable as a senior recruiter , very well organised with good cost
I am super happy with workable as a senior recruiter , very well organised with good cost
Pros
-good for job posting on relevant job boards
-using templates makes it more easy
-can be used on mobile apps which makes it effecient
-good for documentation and montitoring pipeline
-ability to use bulk emails to applicants
-integration with email and calandar which saves us time
Cons
-not so much editing options for job posting
-challenging with the referral employee bonus
-those who refer the candidates must also track the status of the application
- Industry: Insurance
- Company size: 1,001–5,000 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Intelligent, affordable ATS
Reviewed on 23/08/2019
The experience has been nothing but positive. From sales to implementation to ongoing support, our...
The experience has been nothing but positive. From sales to implementation to ongoing support, our transition has been nothing but exceptional service.
Pros
The features of the software are easy to use, intuitive, and anything that the user is unsure of is easily resolved through the self help guides, or customer support.
Cons
Nothing, the team is constantly working to improve the software so any issues are taken into consideration for a future release and/or there is usually a workaround found.
Reasons for Choosing Workable
Cost/Value/featuresReasons for Switching to Workable
Features (especially The Hiring Plan) CostResponse from Workable Software
Thanks for your feedback! We're glad your experience has been so positive throughout your relationship with Workable.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to use
Reviewed on 08/05/2024
Really good experience. One must try to use it.
Really good experience. One must try to use it.
Pros
It's user friendly. Any once can learn it quiclkly.
Cons
Payroll management, I like less because it's bit confusining.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Monthly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Fairly easy to use
Reviewed on 26/03/2024
Pros
Fairly easy to use, easy for a new user to understand it
Cons
the UI design of the website could look a bit nicer
Response from Workable Software
Thank you for taking the time to share your positive experience with our software! Your kind words mean a lot to us. We're delighted that you're enjoying our product. If you have any suggestions for improvement, we'd love to hear more of your thoughts particularly around our UI. Your feedback helps us strive for excellence. Thanks for being part of our community, and we look forward to continuing to meet your expectations!
- Industry: Management Consulting
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
JUST WHAT WE WERE LOOKING FOR, AND MORE!!!!
Reviewed on 29/05/2015
Pros
The software is well thought out, and by far the ONLY affordable option we found on the market. The fact that our employment ads, once on Workable, automatically go out to many FREE job sites without any further action on our part is a huge plus and has led to our being able to have more applications to review (and even more than we can handle sometimes -- but that's HARDLY a complaint!) Workable has been a blessing to our company. I know that sounds cliche', but it's definitely true. I personally spoke with various vendors and attended a few online demos of other options, but the pricing was way beyond what our company's budget could handle! The President of our Company would only support monthly fees that were next to nothing, and I did not believe that such a product existed -- we had also searched a year or so ago, to no avail due to pricing. (Unfortunately I did not come across Workable at that time, or we would be a year into using it by now! The vendor has a helpful, down-to-earth approach. I have received an email or two (often from more than one rep) AT LEAST ONCE A WEEK asking how we like the product and if there is anything Workable can do to further support us. Workable's reps understand the right balance of "helpful". To receive phone calls would be annoying because our office environment is hectic and it's much more efficient to be able to communiate via email. I like receiving their messages, because it provides a quick and easy avenue to address questions or concerns. Any time I have asked a question through email, I have received a response very quickly.
Cons
I do not have any significant complaints. The one thing that the Workable software does not include is a pre-made space for an applicant to input their middle name. In instances where an applicant has a very common first and last name, we WANT that middle name (call us crazy!?!). I approached a Workable rep about this (via trusty email!) and he said that they have found that, in the absence of a specific Middle Name block, applicants tend to put their first and middle name in the First Name block. This has not been our experience at all, and I found that answer a bit offputting -- but it's far from a major issue! The software allows for users to add fields beyond the generic, but I believe applicants would be more apt to fill in their middle name if the block was there, front and center. Some applicants just leave the name space we added blank since it's "after the fact". Again though, if this is our biggest problem, we will still prosper with the help of this software!
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
The Easiest Applicant Tracking Software to Figure Out
Reviewed on 11/07/2017
We're a startup with less than 15 people trying to hire 4-5 more. We have two people in charge of...
We're a startup with less than 15 people trying to hire 4-5 more. We have two people in charge of recruiting.
After getting in touch with other ATS' (Lever, BreezyHR, Jobvite, HiringThing, the Applicant Stack), we went with Workable. This is possibly simply because most of those other softwares put me into a sales cycle queue, and I had to wait 3-4 days before I could talk to someone or see a demo. Meanwhile, Workable lets you sign up for a trial, and gets out of your way. I figured everything out on my own in 20 minutes. I think this is a testament to how well built their UI is-- you don't need a 30 minute handheld demo to figure it out, unlike other ATS (apparently).
To compare, BreezyHR was also fairly intuitive, but we liked the feel of Workable better. Lever is also VERY beautiful software, but we got quoted around 6k/year (no monthly option). Meanwhile, Workable, is 200/mo for 4 jobs (monthly, not annual contract), and has 98% of the same functionality. Lever, based on the demo I got from their very nice saleslady, seems better if you're a big company where you need help streamlining communication quickly between departments, or want help auto-nurturing your recruited candidates. That just wasn't us, we're smaller and only hiring 4-5 people right now.
Workable was easy to figure out, responsive, customizable, and I liked the monthly pay option. I would recommend it to any startup or small company, without any hesitation.
Also, if you're recruiting...the real Workable seller is the People Search function. I almost don't want to talk about it, because I don't want other people to know about it.
Pros
-Incredibly intuitive interface
-Upfront pricing that's easy to understand and reasonable (not great, but reasonable)
-Customizable pipeline
-People Search Chrome extension is INCREDIBLE and no one else has it.
-Easy, one step posting to multiple job sites (free and premium)
-Custom links so applicants can apply from anywhere and still end up in your pipeline.
-On/Off mode: You can pay monthly when you're hiring, and stop when you have no active jobs. You won't lose your data.
Cons
-A few bugs (software doesn't always fetch a photo when you put in an email, even if it finds multiple social profiles)
-Customer Support isn't immediate (you have to email, but they usually respond in <6 hours)
- Industry: Logistics & Supply Chain
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great tool to support with hiring in a start-up phase
Reviewed on 25/07/2021
Workable was our 1st ATS. It is a smart, easy-to-use product that helped us grow the company to...
Workable was our 1st ATS. It is a smart, easy-to-use product that helped us grow the company to close to 450 employees. Managers were very happy with the tool.
Pros
Workable provides great automation solutions & features for many different things that allow saving lots of time: emailing candidates in bulk, interview scheduling, interview feedback, configurable roles and permissions, communication templates and customizable steps in the interview process.
In addition to this, it has a great analytics dashboard, a user-friendly mobile app, and a fantastic People Function that allows to source passive candidates directly from the ATS, which might be very handy, especially for teams that don't have a LinkedIn Corporate Recruiter licence.
Cons
My team couldn't engage with candidates at scale through personalized email campaigns, which made us switch to another ATS. Because close to 40% of our hires are done through outreach automating this part was crucial to us.
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
An ATS that works
Reviewed on 23/07/2019
works for me
works for me
Pros
-easy to find candidates by name
-easy to edit job descriptions
Cons
-no custom sharing links
-would like to be able to tailor messages to candidates more
-would like to be able to filter candidates based on certain criteria
-would like to be able to search for candidates by last 4 digits of phone number
Reasons for Switching to Workable
costResponse from Workable Software
Thanks for your feedback - we're glad you enjoy using Workable! Your account manager and our support team are always here to help come up with solutions to any problems you encounter.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Workable for Talent sourcinng
Reviewed on 16/02/2023
Overall, workable is wonderful and represents a good assistant to my hiring needs.
Overall, workable is wonderful and represents a good assistant to my hiring needs.
Pros
Workable is definitely what every talent acquisition specialist need for their talent pipeline. its easy to navigate and contains suitable features that are effectively in their functions such as the job posting, candidates profile and application tracking.
Cons
I think workable has to work more on the interaction between add comments to a candidate's profile and sending them email. It is easy to send emails candidates when actually the intended purpose was to add comments.
Alternatives Considered
Zoho Recruit- Industry: Retail
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
awsome product for its value
Reviewed on 20/02/2023
Overall everyone in our organization is satisfied using this product and I definitely recommend...
Overall everyone in our organization is satisfied using this product and I definitely recommend using it.
Pros
Posting and managing jobs through this project is really easy, I love the collaboration ability inside the product for different people inside the organization.
Cons
If posting the job to different platforms such as Linkedin, etc was quicker it was great.
- Industry: Museums & Institutions
- Company size: 11–50 Employees
- Used for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Does The Job
Reviewed on 27/03/2019
We use Workable as our primary hiring portal to track a job from posting to final hire. Overall...
We use Workable as our primary hiring portal to track a job from posting to final hire. Overall it's been easy and intuitive to use. Great as an active workflow tool.
Pros
Really appreciate how the system keeps a running track of communication, correspondences, and interview invites by day and time for each candidate. Also, the ability for each party in the hiring process to leave their feedback on candidates at each stage of the process, and vote people forward or not, provides such a streamlined workflow for moving applicants through the pipeline.
Additional features such as single-click links for syndicating a job posting, and being able to set permissions for each job on the back-end, are incredibly useful as well.
Cons
There is a lot of scrolling-- scrolling down lists of candidates, scrolling down candidate applications. When you are dealing with hundreds of applicants, it can be difficult to track which applications you have read and those you haven't.
Response from Workable Software
Thanks for your feedback! In terms of scrolling through candidates, I recommend reaching out to [email protected] and they can help to optimize your pipeline. Alternatively, we have a webinar on Perfecting your Workable Pipeline: https://help.workable.com/hc/en-us/articles/360016241153--Video-Webinar-Perfecting-your-Workable-pipeline
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Everything you need to automate recruitment
Reviewed on 29/12/2022
Super user friendly!
Super user friendly!
Pros
The system is super easy to set up and use. Automation at its best
Cons
Some candidates that apply for the role clearly don’t have the skills and you have to filter through that
Reasons for Switching to Workable
Just the ability of what the system can do- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great options for companies of all sizes
Reviewed on 08/03/2022
Pros
Easy integration with social media, customisable email templates
Cons
Customer support is really unhelpful, they have articles FAQ style on their website and all support does is refer you back to these articles, if you have a specific problem, too bad for you...
Alternatives Considered
Teamtailor- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Platfrom for Internal Recruting
Reviewed on 06/08/2019
I have been using Workable for many years, at several different companies and can not say enough...
I have been using Workable for many years, at several different companies and can not say enough great things about this product. Its UI is fantastic, integration with sites such as indeed, monster etc. are seamless and have many other integrations are great.
Pros
What is there not to like. Pros
1. Low cost
2. Easy integration with O365 and Google
3. Collaboration/team sharing of information on candidates
4. Great UI
5. Easy integration to Co. website
6. Easy posting to both free and paid job boards
Cons
Cons
1. must be a premium license holder for some of the functionality and integrations and the price change is rather large moving from one license type to another.
2. no way to countersign offer letter
3. Would be nice if they could handle onboarding as well as an add on feature.
Response from Workable Software
Thanks for your feedback! It's always great to hear about people who've used Workable at several companies.
- Industry: Outsourcing/Offshoring
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Global Hiring Tool
Reviewed on 08/08/2018
This software has helped us hire our international workforce without any major issues. We continue...
This software has helped us hire our international workforce without any major issues. We continue to find new integration tools that will help us achieve our hiring goals faste.
Pros
This software has allowed us to connect with multiple employees around the world. The tool allows you to keep control from the beginning of the application process up to the hiring stage, the connectivity with other apps is seamless. We've synced our hiring process with BambooHR and we are happy about it.
Cons
If a potential employee gets rejected once we have to delete the info before they can re-apply, this is a hassle as we can't store previous information or feedback from their first application.
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Everything you need in one place
Reviewed on 09/10/2018
Pros
Excellent product all-round, I have used several ATS in my life, but never has one been so user-friendly and functional as Workable. I don't need to instruct new users when I add them, it's so simple.
Cons
There is a big focus on them releasing new features which is great, but these are big-win features that will attract more customers, also great, but it's not very often that there are features that improve the existing product and benefit existing clients.
- Industry: Telecommunications
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great Tool -- Some Room for Improvement
Reviewed on 05/12/2016
Workable is a great tool for tracking and building out recruitment funnels. There are some...
Workable is a great tool for tracking and building out recruitment funnels. There are some irregularities, such as issues where LinkedIn profile duplicates are not recognized when uploading a candidate via a link. With a large team, this adds an extra step to every upload by needing to double-check the system for a candidate prior to making an upload.
Room for Improvement: Build out the Chrome extension to immediately recognize duplicates straight from the browser.
Pros
* Able to build out recruiting funnels/hiring process.
* Wide variety of analytics to track recruiting KPIs.
* Candidates can easily be tracked throughout the process.
* Quickly pull up social media information.
Cons
* Gmail conversations do not always sync, which leaves you needing to use Workable.
* Duplicates are not recognized by the system.
* Social media information is not always accurate.
- Industry: Primary/Secondary Education
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Workable
Reviewed on 05/12/2017
Workable is an amazing product and it is ideal for recruiting in a professional work environment. ...
Workable is an amazing product and it is ideal for recruiting in a professional work environment. I would highly recommend.
Pros
The program is easy to understand and use. The program offers flexibility in designing communication templates and the application. I appreciate the ability to directly link to my calendar.
Cons
Though I believe Customer Service has done a very nice job of helping me learn the system, it can be frustrating when I am looking for an answer quickly. Communication starts with an email or chat session which is not often returned until the next day.
- Industry: Executive Office
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Decent system
Reviewed on 14/02/2019
Pros
Ease of use. That has to be the biggest pro. Our team love it. It is simple to navigate and it is very straightforward. No unnecessary extra clicks are required. it was clearly designed for recruiters
Cons
This is nit picking but the reporting and analytics is too basic.
I would like to add additional fields to report on but were nit even available at implementation stage.
I would also like to set up users on a read only basis (some hiring managers cannot be trusted to edit!) so they can see real time updates but cannot edit anything.