Dynamics 365 Business Central Reviews

Dynamics 365 Business Central
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183 Reviews for UK Users

- Industry: Information Technology & Services
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
A good alternative to organize and grow your business.
Reviewed on 31/10/2023
Here are some of the specific benefits I've experienced since using Dynamics 365:• Greater...
Here are some of the specific benefits I've experienced since using Dynamics 365:• Greater productivity and profitablity• Improved forecasting and analysis• Effective monitoring of inputs and outputs.• Easy to use interface that can be accessed from anywhere, anytime• Optimized workflow• Easy access to customer data
Pros
I like Microsoft Dynamics since it synchronizes very well with the office suite, it has helped me increase productivity and profitability. It offers analysis and reporting tools to make forecasts, as well as the ability to monitor the inputs and outputs of the projects I am in charge of.Dynamics 365 allows me to get the requirements from my clients as well as my supplier partners with ease and has helped me create a perfect wokflow for my business. Additionally, Dynamics 365 allows me to onboard new clients, collect and save their data, and easily access it when I need it.
Cons
A negative point is its price, it is expensive. And synchronization with other platforms is dificult, from my point of view it should be more open for better interaction with other software.
- Industry: Building Materials
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent ERP with a lot of functionality
Reviewed on 17/01/2024
Very happy with Business Central, would recommend to every business
Very happy with Business Central, would recommend to every business
Pros
Very well designed ERP, data structure is very well designed so gives me a lot of confidence in the product
Cons
The user interface does have a steeper learning curve than some ERPs
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
365 business
Reviewed on 30/03/2023
So so not very impressed I think it’s all I have to work with
So so not very impressed I think it’s all I have to work with
Pros
Office ability to send emails and collaborate with others and it did offers choices but all add on cost
Cons
Sell businesses full version not starter style and charge for every add on we are using this for our benefit
- Industry: Consumer Goods
- Company size: Self Employed
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Collect payments with ease
Reviewed on 08/10/2024
Pros
I love that I can collect payments using this software.
Cons
Some features can be complicated to use.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Dynamics 365: Eh, it does what it should.
Reviewed on 29/04/2024
Pros
I do appreciate the integration options for 365 and the updates it has made from great plains.
Cons
The interface is outdated and it too difficult to find necessary reports. The report and field names are not common terms so you really need to know the software to find what you are looking for. Relying on the search feature is a bit immature to have to do.
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Comprehensive Business Management
Reviewed on 07/07/2024
Pros
It was easy to integrate our sales and accounting data, making financial tracking a breeze.
Cons
Sometimes, finding specific features required navigating through too many menus.
- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
2 Thumps up!!
Reviewed on 01/09/2024
Overall i had a great experience with Dynamics 365 Business Central
Overall i had a great experience with Dynamics 365 Business Central
Pros
I like all the different options they have for small businesses.
Cons
I at first had issues getting setup but support helped me.
- Industry: Telecommunications
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
AP Clerk
Reviewed on 03/11/2023
Pros
Very user friendly. Very easy to learn and master. Also great reports.
Cons
There were many times the servers were down and I would lose 1-3 hours of productivity.
- Industry: Accounting
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Just make it Easy
Reviewed on 22/05/2024
Pros
Their electronic invoicing because you dont need to right it manually or some other tools or equipment just your mobile and computer to make it easy
Cons
Nothing as of now because all over the feature was great

- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Perfect for any business
Reviewed on 28/08/2023
I love it- I have used it for years and it is so useful.
I love it- I have used it for years and it is so useful.
Pros
I like that you can do virtually almost anything on this program. It can be tailored to whatever you need.
Cons
I don't love the price, but it is probably worth it.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Msft Dynamics as a CRM - there are other options
Reviewed on 08/09/2021
I think overall its a pretty solid software that if customizable would probably be one of my go to...
I think overall its a pretty solid software that if customizable would probably be one of my go to CRM recommendations.
Pros
I did like it's functionality with Outlook and other msft applications. There was little need to reorder things when exporting to excel and all that.
Cons
I did find the lack of customizability of the software to be frustrating. It appeared that there were only pre-populated choices from a drop down list for most things, many of which did not fit what i was trying to label. Now, this could have been a byproduct of my companies enterprise subscription with dynamics, i am not sure.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
Dynamics User
Reviewed on 31/08/2023
Pros
Mobile application for receipt submission
Cons
Difficult to use as saving is a two step process instead of one
- Industry: Chemicals
- Company size: 11–50 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The go to tool for POS integration
Reviewed on 20/01/2024
Pros
Really helpful and easily integrated with POS systems.
Cons
User interface and the technical details can be tricky.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Average Accounting System, difficult to use AP area
Reviewed on 02/06/2023
Pros
Many report options and mostly easy to use.
Cons
Cannot easily and cleanly download reports to Excel. AP area is complicated to use with system glitches and basic info. like totals not included in reports.
- Industry: Pharmaceuticals
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Dynamics 365
Reviewed on 29/04/2023
dynamic 365 is part of my job , i use it daily , it provides template and video to learn automation
dynamic 365 is part of my job , i use it daily , it provides template and video to learn automation
Pros
dynamics 365 is very helpfull in accounting jobs for in any organization, it help to make automation also.
Cons
i dont dislikes anything about dynamics 365 business centra
- Industry: Mechanical or Industrial Engineering
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great package for reliable business performance
Reviewed on 18/08/2023
Great
Great
Pros
Easy insights into daily operations.We like the outlook integration best.
Cons
Some custom made work stops our upgrades
- Industry: Renewables & Environment
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 3.0 /10
Make sure you check out the competition before committing to Business Central
Reviewed on 26/01/2023
The product is the product - they will not update to improve it! NB the products were acquired by...
The product is the product - they will not update to improve it! NB the products were acquired by taking over other companies and them re-badging to look alike - Nb the integration is poor!
Pros
Nothing in this product is better than rival products I've used elsewhere
Cons
Payment Allocation and lack of link to UK banksLack of Integrated add-ons - say Payroll
- Industry: Media Production
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Best Modern ERP Solution
Reviewed on 17/04/2015
Pros
I joined AL FANAR Electricals Co. KSA -in 2003, it has been decided to replace ERP system with NAV, Tec.Support was provided by AL FANAR IT an affiliate company who became golden partnership with Microsoft later and provided the system if Gulf Market, the implementation was very successful, early versions of NAV in 2003 was famous as (Navision Attain) at that time, the system provided a splendid AR, AP, and inventory reports and controls, was helpful in regional trading credit controls and manufacturing process, in 2006 the company upgraded the software to NAV5 and we learned a lot about setup requirements, Posting groups, general business posting groups, sales and system generated transactions setup accounts and matrix, Exr. Var and global dimensions etc..., in 2007 I joined Gulf Capital KSA the company management recommended NAV at that time tec. support provided by (NEWWAY) and I was assigned as a project manager, later in 2009 I joined ROTANA Media Group who recommended same ERP as well.
now new versions of NAV are available with business intelligence tools and some additional great features, I expect this fast positive evolvement of MS Dynamics will make them first Market Choice in a short time.
I used several softwares before and after NAV like (Dolphin, Oracle, Klipper, and others..) from my experience what I like most in NAV and make it remarkable are the following :
- SQL Server which provides flexible opened platform allow users to move to any information details and jump between templates they want from anywhere in the system to get information rather than closing screens and reopening another, other systems cannot provide this Dynamic feature.
- Reasonable and Logical controls of the system over transactions complying with exact financial requirements, other systems have nonsense controls in useless areas and gaps in other critical areas, and stand hopeless needing customization for an axiomatic small things.
- Easy and Smart setup requirements and users profiles access.
- Huge bank of ready reports provided by global MSD teams and partnership
- Friendly user = easy training
- Easy setup of financial reporting BS, Income statements , cash flow , Budgeting and variances any other because it leaves to user to choose , items lines name , tagging accounts, dimensions needed cost centers or business units , even user can add the equations of some financial statements lines !
- Easy customization and easy editing of all tables screens
- High Compatibility with Excel MS Office.
- Reasonable cost with complete business solutions package and including project management, Human resources, Cash Management etc..
Cons
No Disadvantages or defaults in my opinion if implementation requirements are clear and correct and finance knows exactly controls, processes outputs they need. everything is there in this system.
- Industry: Computer Software
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Honest Opiion About BC
Reviewed on 21/09/2022
Pros
A one stop shop system is required , integration is not easy , high level of development which costs is heavy.
Cons
The cost initially and on going subs is very high for any business , millions are needed
Reasons for Switching to Dynamics 365 Business Central
Did not went with Open Source ERP- Industry: Consumer Electronics
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Dynamics 365 Business Central - One Stop Business Management solution
Reviewed on 27/10/2022
It saves time by processing huge amounts of data in few secs and keeps records of everything that...
It saves time by processing huge amounts of data in few secs and keeps records of everything that we want and helps a lot in inventory management and resource planning as per Customer's requirement.Helps to calculate profit/loss on monthly basis/yearly basis.
Pros
Every firm/business needs a solution for managing Daily Ledger, Inventory management, Supply chain management, Process Management, Accounting management, HR management, Profit Management, etc - Dynamics 365 Business Central has everything available in a single software which can be accessed on all types of devices running on different platforms. It provides flexibility to the users to work from anywhere/ anytime by having authorized access. It has top level encryption to keep your data safe and keeps a log of it in its database to compare and analyze data according to our need. I mostly use it for Project management and Process management.
Cons
The user interface of the software is little complex one as use of icons is very less due to which we have to read the name of that particular option/field which we want to choose. Rest there are no cons according to my use

- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great ERP software with great integrations
Reviewed on 23/01/2021
I have been working with Dynamics NAV and Business Central for almost 4 years now, as a technical...
I have been working with Dynamics NAV and Business Central for almost 4 years now, as a technical consultant. I install and implement BC on regular basis.
Also I support customers with technical issues around Business Cental, which I love to do.
The possibilities with BC are endless.
Pros
As a technical consultant, who installs and implements Microsoft Dynamics Business Central I find the integrations with all Microsoft's Azure applications a big plus.
Seamless integration with Microsoft's Flow, PowerApps, Outlook, etc work very well.
Cons
There USED to be some disadvantages of Business Central, because for a long time Microsoft wasn't clear what course they would go. But now the course is set to the cloud (Azure) and I think that is the only way to go.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Feature rich and easy to use
Reviewed on 08/11/2022
Extremely happy and would only ever use this as an ERP
Extremely happy and would only ever use this as an ERP
Pros
It is so easy to use and has got lots of functionality
Cons
Sometimes the interfaces can get a bit complex
- Industry: Oil & Energy
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great cloud based solution for small-medium businesses.
Reviewed on 12/12/2017
Keeps all our business data in one spot. Very easy for everyone do to their own paperwork.
Keeps all our business data in one spot. Very easy for everyone do to their own paperwork.
Pros
Attach PDF's of invoices, PO's right to the entry. Keeps all ERP data in one spot. Can work from any device. All of our guys can work in the field and we have yet to hire an administrator.
Cons
Report creation requires a developer to help set up. Support costs can be high if you don't have a computer savvy person in your company.
- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software to support accounting processes!
Reviewed on 13/06/2019
A great tool for everyday accounting processes: reports, invoices, and managing different outlets...
A great tool for everyday accounting processes: reports, invoices, and managing different outlets within the company.
Pros
It is easy to run reports, since all the data you might need is in there. We use it to make invoices, and pro-forma invoices. It is great to have and keep our customer's database updated. It's easy to add new data. Be able to customize the data you use it everyday is a big plus.
Cons
Managing this software requires a lot of practice. You have to get familiar with it before run important reports and invoices. If there are too many processes at once, it can run slow and even block you out, so you'll have to wait until the system get less busy.
- Industry: Food & Beverages
- Company size: 501–1,000 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Perfect Fit for Business
Reviewed on 31/07/2021
It is integration & automation really fulfills the business need. Real-time access to business...
It is integration & automation really fulfills the business need. Real-time access to business information is very pivotal & helpful for modern-day business for improving operations & efficiency. It is customs services capability is great.
Pros
Information access & transactional traceability is quite useful in improving business operations & its growth. The price of this software is also reasonable & its CRM application is phenomenal.
Cons
Its interface is difficult to use & takes time to learn. & customers support also needs to be improved.