GoCodes Reviews
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242 Reviews for UK Users
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Great for Small Businesses
Reviewed on 11/01/2019
Prior to using GoCodes, I attached pre-printed numeric SKUs to my inventory. This was an issue for...
Prior to using GoCodes, I attached pre-printed numeric SKUs to my inventory. This was an issue for times when my business received a high volume of orders in one day because some numbers look alike and can be confusing. GoCodes has simplified everything by using QR technology.
Pros
GoCodes makes tracking inventory super easy by assigning a unique QR-code to each item. This helps my business particularly in making sure that we are not picking and shipping wrong items for our orders.
Cons
Overall, I am disappointed that the lowest priced plan includes only 200 allowed SKUs. If you want to go to the next package which allows for 500 SKUs, you’ll pay three times the monthly rate of the base plan.
Response from GoCodes
Hello Joshua, thanks for your review. We're glad to hear that you think GoCodes is great for small businesses. On the topic of price, you are correct but also bear in mind that competing systems often cost 2-3x more than GoCodes and provide very little of any additional value for most customers.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Practical use needing user experience work
Reviewed on 24/08/2018
Enjoying it and especially since we can have people download it without worrying about keeping...
Enjoying it and especially since we can have people download it without worrying about keeping track of scanners.
Pros
The nice thing is that we can bulk describe and allocate units. On the phone makes it easy on the go for a large non profit like us.
Cons
Prone to crashes especially when working through multiple units and details.
Response from GoCodes
Hello Jonathan, thanks for the review. We are working on a new release of the iPhone app that will address the issue that can occur sometimes with updating multiple assets at once. If you have any specifics to share that would be great. [email protected]
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Simple Value Add
Reviewed on 27/08/2018
We use GoCodes to track and manage our small and medium sized tools and equipment. We experience...
We use GoCodes to track and manage our small and medium sized tools and equipment. We experience alot of turnover with tools and employees, so we were happy to find GoCodes is easy to use.
Pros
1) Very easy to use and teach others to use.
2) Does not have all of the extra features the large vendors make you pay for even when your not using them.
3) Being able to use on a PC and Phone are important.
Cons
1) Reports are very basic. You can get more info by dumping to excel, but that is tedious.
2) Standard description/item names would be useful, especially with multiple users adding similar items.
3) Better PC and Phone interface.
Response from GoCodes
Thanks for reviewing GoCodes. I'm glad you find our solution provides great value and is easy to use.
Did you know you can upgrade to our Professional Reporting tool if you need more reports, charts and dashboards which you can design and save as needed. Also the main grid view allows you to design and download reports in multiple formats including pdf, word.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Ease of use
Reviewed on 21/08/2018
Pros
I liked how easy it is to use his product, specially the scanning feature. Instead of typing your code you can easily just scan it and find it
Cons
No dislikes so far, haven’t run into any issues
Response from GoCodes
Hello Hernandez, thanks for reviewing GoCodes. Glad you love the ease of use!
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great system
Reviewed on 11/01/2019
Pros
easy to use and set up not hard to navigate
Cons
don't like the way it works on apple products work with it needs work
Response from GoCodes
Hello Dwight, thanks for taking the time to review our product. Please let us know what suggestions you have for the Apple App? We have a new version scheduled for release later this month and it will include iPad support too.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
GoCode gets the job done
Reviewed on 28/08/2018
I now have one source for assets management tagging. Fast, easy and very intuitive.
I now have one source for assets management tagging. Fast, easy and very intuitive.
Pros
Ease of use for assets management. Good value for the money.
Cons
I need more client specific fields and better keyword searching.
Response from GoCodes
Hi Doug, Thanks for taking the time to review GoCodes. Did you know you can add custom fields for your client specific needs?
- Industry: Information Services
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Pretty good for Asset Management
Reviewed on 21/08/2018
Pros
Pretty good for Asset Management
Like the phone functionality
Cons
The GPS System does not work at all. it is pretty hard to track in that case.
Response from GoCodes
Hello Anwar thanks for reviewing GoCodes.
Sorry to hear that the GPS tracking is not working for you. There are some phone settings which sometimes need to be adjusted for it to work. We have an article on that in our knowledge base.
Please check our knowledge base for more information or contact [email protected]
- Industry: Law Enforcement
- Company size: 51–200 Employees
- Used for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Missing the one element that I need the most
Reviewed on 18/01/2019
I want to be able to check tools in and out from a remote location where there is no cell service....
I want to be able to check tools in and out from a remote location where there is no cell service. I want the program to allow me to use my cell phone.
Pros
I can check my equipment in and out easily
Cons
I cannot do an inventory or check tools in and out from a remote location where there is no cell service. I cannot even do that, store it on my handheld and then download it to my computer later.
Response from GoCodes
Hello Curt, thanks for providing your feedback. You're correct that our software requires an Internet connection to operate and so cannot be used off-the-grid. We have looked into adding this feature but it's more complex than you may assume and the demand is limited at this time. I hope you find something that will work for you.
- Industry: Broadcast Media
- Company size: 51–200 Employees
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Review Source
Overall rating
GoCodes. Essential for asset tracking
Reviewed on 29/08/2014
For anyone running a rental business or just trying to keep track of assets, at the price, it is a...
For anyone running a rental business or just trying to keep track of assets, at the price, it is a must. Has changed the way we book out and check camera gear back in. The cloud based solution is super simple to use!
Pros
Cost effective, easy to set up
Cons
None yet
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great asset management system
Reviewed on 25/01/2019
Pros
You can setup fields for Inventory easily.
Cons
Don’t support segregating asset access by users / locations etc.
Response from GoCodes
Hello Pierre, thanks for taking the time to review GoCodes. We have opted not to create the feature where asset access can be segregated due the added complexity it would impose on all users. Good idea though.
- Industry: Architecture & Planning
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Easily accessible way to store information
Reviewed on 09/04/2024
Pros
What I like the most is that all the information is gathered in one place, which is convenient. Additionally, it's great that all the information becomes accessible by scanning the QR code. For us, this is fantastic because we often need the information when we don't have access to a PC.
Cons
I wish the assets could have different colors on the map to distinguish between the various types. It would make it more organized. I also find it unfortunate that the text fields (free text under custom fields) don't allow much text.
Response from GoCodes
Hello Mina, Thank for providing your review of GoCodes. I will share your suggestion of providing colored map pins to the development team, it seems like a great idea!
- Industry: Utilities
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
GoCodes review 2024
Reviewed on 08/04/2024
Pros
Ease of use. The app has really made things simple for managing inventory.
Cons
Nothing negative I can think of. The simplicity of it makes things easy.
Response from GoCodes
Thanks for the great review. We strive to make asset tracking easy and hit the target for you!
- Industry: Furniture
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
GoCodes for Commercial Furniture
Reviewed on 21/07/2022
Fantastic product and very responsive customer service and support. The team at GoCodes made it...
Fantastic product and very responsive customer service and support. The team at GoCodes made it very simple to set up and provided plenty of support during the onboarding process.
Pros
GoCodes has been a great addition to our toolset. We utilise it to manage our sample and trial stock across multiple storage facilities and client sites. Our Sales team use it for issuing and tracking samples, retrieving quick information on products and locating samples in storage. Our Operations team use it for stocktaking and depreciation. Its great having a single source of truth which can be updated and accessed by all our mobile phones. We can now ensure we don't have lost samples and saved time in our stocktakes.
Cons
One pain point which isn't a fault of the software is that our storage facilities have poor mobile reception, which means that when we stocktake we take photos of the barcodes and scan them later once we have reception again. It would be great if the app could cache the scanned barcodes then update them once the app goes back online.
Response from GoCodes
Hello Jordan, thank you for the great review, we appreciate you taking the time to respond. You suggestion to cache scans when their is not network available has been forwarded to the development team for review. We also have an option where you can use a Satellite Internet connection which will work from almost anywhere.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best bang for your buck
Reviewed on 29/07/2022
My experience from the very beginning has been wonderful. Anytime I have needed help, I have...
My experience from the very beginning has been wonderful. Anytime I have needed help, I have received a prompt answer. And this is the first company that I can honestly say took my concerns to the developers and made what I wanted happen.
Pros
GoCodes is super simple to implement and begin using. I have shown several people within our company how to use the system in the event that I am not available. Training takes less than 10 minutes due to the simplification of the product. I would 100% recommend this product to any small business and even larger ones that are just starting to manage their inventory or assets.
Cons
I would like to be able to use a handheld scanner instead of my cell phone to scan products just because I don't like having to pull my cell phone out constantly.
Response from GoCodes
Best bang for your buck! What a great comment, glad you are getting value from GoCodes.
Love that you really appreciated our customer service and ease of use too.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Product
Reviewed on 26/07/2022
Fantastic! We were lost without this and it has provided great structure.
Fantastic! We were lost without this and it has provided great structure.
Pros
Provides ability to apply a GoCode to an asset and create history and details that can be accessed at a later date. For equipment being sent to customers around the world this makes it very easy to track location and details for spare parts and preventative maintenance.
Cons
Sometimes noticed slow access but I believe this depends on internet access and location. Have had the stickers come off in certain wet environments.
Response from GoCodes
'Fantastic! We were lost without this and it has provided great structure.' what a great comment. Thank you for sharing your feedback.
You mentioned that some sticked had come off. Did you know we offer rugged custom label options designed for use in harsh environments. Please let us know if these would be of interest?
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
GoCodes for construction asset management
Reviewed on 11/05/2021
It's difficult for me to get my field workers on board if they don't understand how to use it, but...
It's difficult for me to get my field workers on board if they don't understand how to use it, but because Go Codes doesn't provide training materials, I have had to create my own. My rep makes me feel stupid every time I call to ask for help.
Pros
Expensive tools and equipment get moved around on a daily basis here. Having a tracking system is helping to make that process less chaotic.
Cons
The process of setting up and rolling out this program has been very time consuming. We have had to label every single piece of equipment and tools and now I'm tasked with training the field staff on how to use the app. I asked my rep if there were any already existing training tools (power point presentations, manuals), but they just directed me to the youtube videos that are really only for admin use, not field use. Also, it would be great to have some resources in Spanish since the construction industry has a high volume of Spanish speaking workers.
Response from GoCodes
Hello Christi, thanks for taking the time to review GoCodes. I will take your suggestion about wanted training materials for your team and see what we have available.
- Industry: Facilities Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Functionality of the Service
Reviewed on 21/07/2022
The issues has be partially solved
The issues has be partially solved
Pros
It does not take too much time to scan items.
Cons
inaccuracy in our historical of inventory.
Response from GoCodes
Hello Elizabeth, thank you for taking the time to review GoCodes. Sounds like you experienced an issue but that it's not completely resolved. I know that can be very frustrating and we want to help. Can you please contact a member of our support team via email, phone or chat and we would be delighted to help you.
- Industry: Computer & Network Security
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 3.0 /10
GoCodes is highly functional but it could improve in a lot of ways
Reviewed on 21/08/2018
I like GoCodes but i think it can be improved it many ways
I like GoCodes but i think it can be improved it many ways
Pros
I haven't had any functionality issues with it yet which means it very reliable.
Cons
The user interface could be better
IT doesnt have an audit trail feature
Response from GoCodes
Thanks for taking the time to review GoCodes and appreciate the reliability of our total solution.
You mentioned the Audit Trial feature as missing which is incorrect. All transactions in GoCodes are logged in detail and cane be used in reporting. The History log for each asset can be viewed in the Asset Detail menu or in the Reports Menu area.
Please check our knowledge base for more information or contact [email protected]
- Industry: Higher Education
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Useful for product "check out" like a library system
Reviewed on 21/07/2022
It is fast, easy, and functional. I use it to "check out" a product for use like I would at a...
It is fast, easy, and functional. I use it to "check out" a product for use like I would at a library and for that purpose, the app is very useful.
Pros
The feature I like best is are the scannable codes for checking out a product. It was fast and easy but also effective. I also like that I can look up the product I have checked out and find out additional information about the product.
Cons
I don't like that I seem to be able to look up other user's "checked out" items. This seems like a security issue. I wouldn't expect to see other people's library book check outs at a library.
Response from GoCodes
Hello Ashley, thank you for sharing your feedback in GoCodes. We love to hear what customer think about our service as it helps us make very targeted improvements.
You mentioned not wanting to see other users checked out items. This is something which you can adjust using access control filters.
- Industry: Utilities
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
GoCodes Asset Management Review
Reviewed on 14/01/2019
My Overall experience has been good using GoCodes.
I find it does help me with my day to day jobs.
My Overall experience has been good using GoCodes.
I find it does help me with my day to day jobs.
Pros
Simple Set up.
Easy to use.
Doesn't take up to much phone space.
Cons
Software can be slow at times.
I have found nothing else which has been a problem for me.
Response from GoCodes
Thanks for the review. We are concerned about your comment regarding the response time. We implemented a major system upgrade in Q4 2018 and that should result in sub second response times for many requests. Can you share the specifics with our support team and they will get this resolved [email protected]
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 4.0 /10
Protect your assets by tracking
Reviewed on 25/01/2019
Very good. Very thorough. It’s a great til to help you keep track of the so many parts of a world...
Very good. Very thorough. It’s a great til to help you keep track of the so many parts of a world of assets.
Pros
Ease of set up and support. We misunderstood a few things at the beginning but support was so helpful in helping us. Great customer service.
Cons
For our purposes we needed some additional equipment to erect it’s use. But we operated fine manually with this until we set up an electronic process.
Response from GoCodes
Hi Karen, thanks for your review.. We were a bit confused about your overall rating vs. likelihood to recommend? If you can explain further we would be pleased to assist you.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great inventory system for static assets
Reviewed on 21/08/2018
This has helped our business so much with keeping track of equipment and so many other assets. We...
This has helped our business so much with keeping track of equipment and so many other assets. We go code our lock boxes, ladders, vacuums and almost anything we don’t want to lose. The GPS feature is so helpful.
Pros
The ease of putting a sticker in the asset. The ease of scanning the asset. The ability to scan multiple assets
Cons
The scanner doesn’t always work. Having to manually put in all of the info for each asset into the system
Response from GoCodes
Hello Franklin, thanks for reviewing GoCodes. Glad you love the ease of use!
Sorry to hear you have had an issue with the scanner. We would love to hear more about how that happened so we can track it down and fix the issue.
Please check our knowledge base for more information or contact [email protected]
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
GoCodes, inventory tracking done right!
Reviewed on 11/05/2021
It was a nightmare tracking all users IT equipment and our spreadsheets growing at alarming rate...
It was a nightmare tracking all users IT equipment and our spreadsheets growing at alarming rate when COVID hit and everyone started working remotely.
Although started out for IT inventory tracking, now we track other company property like office furniture.
We can create and edit fields to whatever we need them to be.
Pros
Piece of cake to set up. Phone app works really well with the included bar codes.
Like that ordinary users can scan the code and send admins a message stating they have the product.
Cons
Although it tracks GPS data, it's not really GPS tracking. Wherever the last scan was taken is the GPS location. So if you move to another location, it does not update.
Response from GoCodes
Hello Mae, thanks for the great review. Awesome to hear you think GoCodes is 'inventory tracking done right!'.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Track and Protect
Reviewed on 02/11/2016
We check out alot of equipment and GoCodes has been a lifesaver in tracking and marking our stock...
We check out alot of equipment and GoCodes has been a lifesaver in tracking and marking our stock against theft and loss. Highly recommend it.
Pros
Easy to use. Very thorough instruction and customer service on initial roll-out.
Cons
The initial rollout is a bit awkward and you really do need team as you recommend to get your arms around all the pieces.
- Industry: Construction
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Tool to have
Reviewed on 05/11/2019
we have yet to lose any equipment with GoCodes, the reporting is very easy, just overall a great...
we have yet to lose any equipment with GoCodes, the reporting is very easy, just overall a great piece to add to your company's arsenal..
Pros
the ease of usage, very user friendly and customization was what I think the selling point for us.
Cons
so far I have not found any part that I do not like
Response from GoCodes
Glad to hear that you think GoCodes is a great tool to have, and that you specifically like the ease of use and customization features.
