TeamViewer Remote Reviews
TeamViewer Remote
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11514 Reviews for UK Users
- Industry: Education Management
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reliable Remote access with room for improvement
Reviewed on 08/08/2024
My overall experience with TeamViewer Remote has been positive, with its user-friendly interface...
My overall experience with TeamViewer Remote has been positive, with its user-friendly interface and reliable performance making remote access and collaboration smooth, despite occasional connectivity issues.
Pros
The seamless and intuitive remote access made collaborating across distances effortless.
Cons
The occasional connection drops can be frustrating during critical remote sessions
Response from TeamViewer
Hello Neelam,
Thank you so much for your review.
We are delighted to hear that you found our interface user-friendly, and the connection seamless and intuitive, which enhanced collaboration with customers and peers, resulting in a positive overall experience.
We regret to hear that the connection sometimes fails. In such instances, we suggest restarting the software or, if possible, even the Wi-Fi to re-establish a more stable connection.
We wish you a nice day.
Valeria/TeamViewer
- Industry: Professional Training & Coaching
- Company size: 51–200 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Don't touch anything and just let me do it
Reviewed on 05/01/2025
Have been a long-time user in and out of my line of work. Being a Client Care Representative, this...
Have been a long-time user in and out of my line of work. Being a Client Care Representative, this product is crucial to support the less tech-savvy clients.
Pros
being able to offer remote support for remote clients. However at this point in time, I am amazed that no direct links to offer the client that you want to help instead of making them download the software have been implemented. I'm guessing the initial idea behind TeamViewer was just remote accessibility, but for those who are not tech-literate, it defeats the purpose.
Cons
recent updates have capped the functions to a specific amount of time or sessions per free account.
Response from TeamViewer
Hello Cynthia,
Thank you for your rating and for taking the time to share your thoughts.
We are happy to have you on board for a long time and that you consider TeamViewer a crucial tool to support the less tech-savvy clients.
On the other hand, we are sorry to hear that you're experiencing timing limitations with your connection. Sometimes, TeamViewer detects false commercial use. We are sorry about the inconvenience. You can request the reset of your ID´s very quickly here: https://www.teamviewer.com/reset
Note: Do not forget to add all the IDs to the form (local and remote side IDs).
All the best
Valeria/TeamViewer
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Like it but not love it
Reviewed on 18/01/2025
Pros
I like the ability to be able to easily give access to other parties. When I’m having issues with my computer, and IT needs to interfere it’s so easy.
Cons
This app is very slow and sometimes doesn’t load. On top of that sometimes it freezes when you try to exit it out of control mode.
Response from TeamViewer
Hello Kaosha,
Thank you for your feedback; it´s very important for us.
We truly regret to read about your experience with TeamViewer and that you experienced slow connection and even freezing.
In cases like this, we suggest ensuring both sides have the latest version of TeamViewer available on our website.
If this is the case, resetting the devices and, if possible, resetting the WiFi could also solve the issue.
Therefore, we would like to invite you to click on the following link, where you will find a user´s guide to make your journey in TeamViewer easier: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/
Best regards,
Valeria/TeamViewer
- Industry: Telecommunications
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
amzaing experience
Reviewed on 31/10/2024
Remote Management does a great job of managing your offsite systems, patch management, and...
Remote Management does a great job of managing your offsite systems, patch management, and organizing your systems, which makes remote access a breeze.
Pros
flexibility, easy to use
user interface
features
Cons
itt helps on easy to use interface with a powerful remote features. Its fast and easy to navigate through the interface with a quick support to desktop
Response from TeamViewer
Hello Ahmed,
Thank you for your review.
We are thrilled to read that you had an amazing experience and that you liked especially our Remote Management option.
We would like to take the opportunity to invite you to click in the link below where you will find our knowledge base with lots os useful information:
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/
All the best!!
Valeria/TeamViewer
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Teamviewer Remote - A great solution for remote assistance
Reviewed on 24/01/2025
Pros
It was easy to use! and it was very fast!
Cons
Sometimes the interface is a little bit dated compared to others
Alternatives Considered
AnyDeskReasons for Switching to TeamViewer Remote
They didnt get hacked where anyconnect did.Response from TeamViewer
Hello Kyle,
Thank you for your feedback on TeamViewer Remote.
We're delighted to hear that you found it easy to use and fast for remote assistance, even if you find the interface a bit dated compared to other solutions, and we appreciate your honesty. However, we would advise to check the version installed. Maybe needs to be updated.
Be sure that your insights are valuable to us as we strive to improve our platform.
All the best,
Valeria/TeamViewer
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Best Software for Remote Control
Reviewed on 05/01/2025
Overall I have good experience with this software easily access another system if you got some...
Overall I have good experience with this software easily access another system if you got some issue and track the work.
Pros
I like most in this software easily connect with my senior and junior to mange work.
Cons
Nothing like this we are using this mostly for remote access and that work is so smooth.
Response from TeamViewer
Hi Rishabh,
Happy to read that you had a good experience with TeamViewer since it helps you easily connect with your senior and junior staff to manage work.
We take the opportunity to invite you to click on the following link, where you will find a guide for the new interface so that you can have a complete experience with TeamViewer
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/
Have a nice day!
Valeria/TeamViewer
- Industry: Higher Education
- Company size: 201–500 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
great help for long distance monitoring
Reviewed on 24/01/2025
Pros
It is easy to access my computer at the university from home with just one code. It helps me to avoid going back to university in weekends.
Cons
It uses a lot of data and slows down the connection. Once I tried to move some files using TeamViewer and it took a very long time. Also, if for some reason the connection is interrupted, I need to go back and get the code again,
Response from TeamViewer
Hello Amin.
Thank you for sharing your detailed experience with TeamViewer.
We're glad to hear that it has made accessing your university computer from home more convenient, especially on weekends.
However, we understand that the high data usage and occasional slow connection can be frustrating, particularly when transferring files.
Finally, be sure that your feedback is incredibly valuable, and we will make sure it reaches the right team.
All the best!
Valeria/TeamViewer
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Teamviewer, my remote access software of choice
Reviewed on 01/01/2025
My experience with TeamViewer has been all positive. From what I recall it has never failed me -...
My experience with TeamViewer has been all positive. From what I recall it has never failed me - even in situations where other remote software hasn't worked well.
Pros
Works reliably. I use this software regularly. When working with other companies, they have required that I use other software - I've found none of the alternatives work as reliably as TeamViewer. When it comes to remote access software, my first choice will always be TeamViewer.
Cons
It would be even better if the yearly subscription price was a little lower.
Response from TeamViewer
Hello Justin,
Thank you for your positive review and for sharing your thoughts.
We are thrilled that you chose us as your favorite remote access solution!
We take the opportunity to invite you to click on the following link, where you will find a guide for the new interface so you can benefit from all the features available in TeamViewer: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/
Have a great day!
Valeria/TeamViewer
- Industry: Computer Networking
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Teamviewer... its ok
Reviewed on 06/01/2025
Teamviewer is a very good piece of software, however it is on the expensive side and I don't rate...
Teamviewer is a very good piece of software, however it is on the expensive side and I don't rate the newer interface
Pros
The software is very stable and very easy to use. I generally have less issues with TeamViewer than other remote desktop software.
Cons
New update I find not as good as previous versions
Response from TeamViewer
Hello Paul
Thank you for your review. it means a lot for us!
Happy to hear that you find TeamViewer easy to use and stable.
We understand how challenging it can be when changes are made so we would like to invite you to click on the following link where you will find a guide for the new interface in order to make your journey in TeamViewer easier
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/
Have a great day,
Valeria/TeamViewer
- Industry: Legal Services
- Company size: Self Employed
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
TeamViewer Remote: Essential Tool for Remote Computer Access
Reviewed on 16/01/2025
Great experience for resolving team issues where you have to share your desktop/ screens and...
Great experience for resolving team issues where you have to share your desktop/ screens and navigate together. User-friendly and easy to use.
Pros
It is an easy way for your team members to get remote access to your devices and share screens. I had an IT issue at work and needed a coworker to access my device remotely and view my screen to help me fix it. TeamViewer was essential for resolving it.
Cons
Nothing. I had no issues with the software.
Response from TeamViewer
Hello Sara,
Happy to hear that you consider TeamViewer an essential tool
Also, we take the opportunity to invite you to click on the following link, where you will find a guide for the new interface so you can benefit from the whole TeamViewer experience: https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/
Have a nice day!
Valeria/TeamViewer
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Team Viewer as its Pros and Cons
Reviewed on 01/12/2023
Pros
great tool
easy to use
user friendly
quick install
quick access
Cons
cost
user management
access management
file transfers
Reasons for Choosing TeamViewer Remote
Yes, from VMWARE WORKSPACE ONE to TEAM VIEWER as it was easy to use.Switched From
Workspace ONEReasons for Switching to TeamViewer Remote
TEAM VIEWER as it was easy to use hence we shifted to it. user friendly.Response from TeamViewer
Hi TeamViewer user,
Thanks for choosing TeamViewer and liking TeamViewer! We are so happy that TeamViewer is a user-friendly remote access solution!
We would like to invite you to join TeamViewer Community https://community.teamviewer.com if you have any troubleshooting questions.
Hope you enjoy using TeamViewer as always!
Best,
Ying/TeamViewer
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Ideal Solution for the Anticipated Moment
Reviewed on 14/08/2024
It helps me with technical support and allows easy access to devices without the need to be...
It helps me with technical support and allows easy access to devices without the need to be physically present. It also promotes teamwork by facilitating the creation of future projects, allowing everyone to share their ideas through a single presentation.
Pros
I love using TeamViewer Remote when I need technical help and don’t have someone from the team nearby. This way, it allows technical support to be managed remotely. Additionally, it has made online meetings with superiors much easier.
Cons
I have nothing negative to say about TeamViewer Remote; I find it excellent in every aspect.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Fluid remote access solution
Reviewed on 09/06/2024
In general, TeamViewer saves us countless hours in troubleshooting conferences. It also makes...
In general, TeamViewer saves us countless hours in troubleshooting conferences. It also makes sharing files easier and more fluid with the drag-and-drop feature.
Overall it is easy both for setup and usability.
Pros
We mainly use this software to make things easier for our clients. What I like about it is how easy it is to install and how straightforward it is to maneuver.
Also instead of sending files through separate channels, you can simply access through directly on the second device that has permission.
It is also available on both Windows and MacOS.
Cons
Even though their team was very professional in solving some of our technical issues, they replied either very late or completely didn't get back on certain occasions.
We had some sessions hung up despite the network being stable on both ends. But I believe these were isolated cases or glitches.
Response from TeamViewer
Hello Adam,
Thank you for writing the true feedback about your TeamViewer experience! It is great to know that you are satisfied with the drag-and-drop
of TeamViewer.
At the same time, we appreciate your honest feedback and we will forward the feedback on our Support Team to the responsible team for further improvement.
Best,
Ying/TeamViewer
- Industry: Oil & Energy
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
David's Team Viewers Review
Reviewed on 21/03/2024
Pros
Team viewer allows you to use it for free for personal use. It is easy to use and automatically launches at startup. It support windows, mac and even android and ios.
Cons
Team viewer cannot be used through a proxy.
Alternatives Considered
AnyDeskReasons for Choosing TeamViewer Remote
Team viewer is very stable and reliable..Switched From
SplashtopResponse from TeamViewer
Hello David,
Thank you for liking TeamViewer! TeamViewer is free for personal use as always. We are happy that you are enjoying TeamViewer's performance, cross-platform flexibility, and reliability. Hope you enjoy using TeamViewer all the time! Have a great day!
Best,
Ying/TeamViewer
- Industry: Mechanical or Industrial Engineering
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Best product for remote desktop
Reviewed on 21/06/2024
Pros
Its easy and help me to support users
And can i remote my pc in home remotely
Cons
Black screen when join any laptop remotely
Alternatives Considered
AnyDeskResponse from TeamViewer
Hello Mohanad,
Thank you for sharing the review about TeamViewer!
We would like to share this troubleshooting article about Black Screen -
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-classic/troubleshooting/black-screen-after-starting-a-connection/. Hope it helps and solve the issue for your remote connections.
Best,
Ying/TeamViewer
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Advantages of using TeamViewe Remote
Reviewed on 06/04/2024
As an IT support, I have to support my bank branches in different cities, so it's very fun to...
As an IT support, I have to support my bank branches in different cities, so it's very fun to connect to them remote and give them support instead of moving physically to their branch.
Pros
I like most the usage of TeamViewer for any computer around the world.
Cons
I like lest API in TeamViewer Remote. I never use it because I don't know how that works.
Response from TeamViewer
Hi Romaric,
Thank you for choosing TeamViewer for your remote access solution! We would like to invite you to join TeamViewer Community https://community.teamviewer.com if you have any trouble shooting questions. We hope you enjoy using TeamViewer all the time! Hope to see you there in the TeamViewer Community!
Best,
Ying/TeamViewer
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Build your team with Teamveiwer Remote.
Reviewed on 21/06/2024
My overall experience was fantastic and I would definitely recommend this product to other people...
My overall experience was fantastic and I would definitely recommend this product to other people in clients as well it's something that is a must-have now for me and my team.
Pros
What I like most about teamview remote was just how easy it was to set up and connect with my employees and customers it makes it just so much easier for them and for me to stay in contact and up to date with the most important information and also in real time
Cons
I I really can't say there's anything that I disliked about TeamViewer remote everything from the two-way Conferenceing to the remote Conferenceing as well as cell phone controls which were great it worked exactly like I thought it would work start to finish.
Response from TeamViewer
Hello Carlos,
We appreciate the fantastic review of your TeamViewer experience. Thank you for trusting TeamViewer. We are so proud that TeamViewer is now your powerful and supportive remote access collaboration solution! Wish you a continued wonderful journey with TeamViewer and Happy Connections!
Best,
Ying/TeamViewer
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Get Connected with TeamViewer Remote
Reviewed on 14/10/2024
It helped us connect with support sessions for better trouble shooting.
It helped us connect with support sessions for better trouble shooting.
Pros
It was easy to find the URL to connect to remote session.
Cons
There was a download needed for it to run.
Response from TeamViewer
Hello Ian,
We are pleased to read that TeamViewer helps you to connect to a remote device for better troubleshooting.
We take the opportunity to invite you to click on the following link, where you will find a user´s guide for the new TeamViewer interface
https://www.teamviewer.com/en/global/support/knowledge-base/teamviewer-remote/
Have a great day!
Valeria/TeamViewer
- Industry: Architecture & Planning
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
TeamViewer: Makes Collaboration Easy
Reviewed on 11/01/2024
Pros
I personally liked how easy it was to use TeamViewer. The interface is user-friendly and I was able to quickly connect to another computer without any issues. It also has a lot of useful features like file transfer and remote printing, which came in handy when I needed to access files or print documents from a different location. Overall, I found TeamViewer to be a very reliable and efficient tool for remote access and support.
Cons
Sometimes it gets a little unstable, but I think the problem is more on the internet than on the program itself.
- Industry: Animation
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Review of Team Viewer Remote
Reviewed on 21/06/2024
Pros
Ever since I got started with TeamViewer Remote,I find it very simple to access and control remote devices securely, anytime.It can easily monitor and manage remote work with TeamViewer Remote.I can transfer files quickly and securely using TeamViewer Remote.
Cons
It helps on easy to use interface with a powerful remote features. Its fast and easy to navigate through the interface with a quick support to desktop, which is amazing.
Response from TeamViewer
Hi AKHIB,
We are thrilled to know that you like the interface of TeamViewer Remote! Thank you for sharing your unique experience on TeamViewer with remote control and file transfer. We would like to invite you to join TeamViewer Community https://community.teamviewer.com if you have any trouble shooting questions. We trust you'll continue to enjoy using TeamViewer. Looking forward to seeing you in the TeamViewer Community!
Best,
Ying/TeamViewer
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Worst proof it's kind
Reviewed on 12/02/2024
Worst software we've used in the past decade. Wouldn't wish this on my enemies
Worst software we've used in the past decade. Wouldn't wish this on my enemies
Pros
It was fine a decade ago but the price hikes for a constantly deteriorating product finally drove us to better alternatives
Cons
Highest cost, terrible service, constant outages, client software corrupted constantly on update, customer service is a joke.
Response from TeamViewer
Hi Matthew,
Thanks for taking the time to review TeamViewer!
I am so sorry to hear that, I can imagine that isn't very reassuring and that is not the experience we would like you to have.
We would like to help you on look into possibilities on easing the concerns with TeamViewer. I would be more than happy to see if our support team and I can do anything to help and suggest you get in touch with us via the TeamViewer Community ( https://community.teamviewer.com/). Alternatively, you could give us a call at: https://www.teamviewer.com/en/customer-support/. We will do the best to see how we can turn things around.
I am hoping to hear from you.
Best,
Ying/TeamViewer
- Industry: Computer & Network Security
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great remote Assistance tool for supporting our customers
Reviewed on 06/10/2023
Team viewer makes our daily support routine much easier with the tool features, we can easily...
Team viewer makes our daily support routine much easier with the tool features, we can easily locate our customer's computers on the inventory and access in an easy way to regular maintenances and Support
Pros
Team viewer is easy to use and makes our Remote assistance routine much easier. The tool is very stable and runs smoothly on my Mac or my Windows computers. The easy access feature is a plus that makes or life better
Cons
I have no complains so far about the tool, I use Team Viewer every day and could not imagine my IT technician life without it
Response from TeamViewer
Hello Guilherme,
Thank you for contributing valuable time to sharing your unique experience with TeamViewer!
We are so thrilled to know that the IT support officer chose TeamViewer as the powerful tool to help you! Thank you for sharing the positive feedback about TeamViewer and we appreciate your recommendation!
Best,
Ying/TeamViewer
- Industry: Automotive
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
User experience
Reviewed on 19/08/2024
Awesome and easily file sharing and screen control
Awesome and easily file sharing and screen control
Pros
Awesome tool for remote access , file transfer
Cons
Remote access slow and session disconnect
- Industry: Consumer Goods
- Company size: 201–500 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Team viewer - life saver at an upmarket cost
Reviewed on 01/10/2023
Pros
Most impact full feature which is used extensively in my current organization is providing remote access and control upon other user's device and is available upon multiple platforms. It is ease of use and can be operated worldwide for connecting via video conferencing or via Audio or via texting/chatting and can also organize your meeting calendar just on the go.
Cons
1. Some features that have been introduced recently have minor bugs which needs to be foxed out.2. Quite expensive option out of other related applications providing same services at must less costs/free.
Response from TeamViewer
Hi Akash,
Thank you for choosing TeamViewer for your remote access solution! We would like to invite you to join TeamViewer Community https://community.teamviewer.com if you have any troubleshooting questions. We hope you enjoy using TeamViewer all the time! Hope to see you there in the TeamViewer Community!
Best,
Ying/TeamViewer
- Industry: Computer & Network Security
- Company size: 51–200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
The King with a Bent Crown
Reviewed on 13/06/2024
Pros
Installs easily, clean interface that looks legitimate. Easy to walk people through connecting.
Cons
About 10 years or so ago there was a security issue that let unauthorized people access machines with teamviewer hosts. Initially the teamviewer people denied that it was a vulnerability and blamed it on weak passwords. Shortly after they admitted it was a vulnerability and had been patched. This is shameful behavior and people deserve better than that.
