Adobe Commerce

4.3 (642)
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Personalized, composable B2B and B2C ecommerce platform

Overall rating

4.3 /5
(642)
Value for Money
4.1/5
Features
4.4/5
Ease of Use
3.7/5
Customer Support
4.0/5

87%
recommended this app
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642 Reviews for UK Users

Emeka
Emeka
Overall rating
  • Industry: Wholesale
  • Company size: 2–10 Employees
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A Robust Ecommerce Content Management System

Reviewed on 30/12/2019

My team used Magento to build our B2B ecommerce platform, and that helped us to get seed funding....

My team used Magento to build our B2B ecommerce platform, and that helped us to get seed funding. It could have been more stressful to build the ecommerce website from scratch, but Magento eased off the stress appreciably.

Pros

Magento is a Content Management System (CMS) used for building ecommerce websites. I used Magento when I was part of a team that were building a B2B ecommerce website.

Among the things I love about Magento include:

1. Ability to have multiple user accounts for one store: When I was working on the Ecommerce platform, there was a need to onboard merchants on the platform. The products to be onboarded were quite much and could have been very tedious for one person to onboard all of them. Thanks to the ability to create multiple user accounts for one store while using Magento. This helped to limit the stress.

2. Availability of themes and plugins; Magento makes use of themes and plugins for customisation. This is a beautiful feature as the theme allowed my team to make necessary changes so as to make the website as we desired. The plugin allowed us to add functionalities to the website. Among the functionalities that can be added include invoicing, delivery, etc.

3. Open source and free to use: Magento is an open source software and it is free to use. There are many free themes and plugins one can start using to build ecommerce websites of choice, though some themes and plugins are premium and need to be purchased before they can be used.

Cons

There are a few cons I observed about Magento. They include:

1. Hard to learn: It was the first time my team used Magento, and spent sleepless nights trying to understand how it works, and how to customise it. This was very stressful, and was the reason for which my team dumped it.

2. Expensive themes: Magento is not as widely used as some other ecommerce CMSs. This caused there to be fewer theme developers and also making the premium themes to be quite expensive.

3. Small community: Owing to the small user base of Magento, the community is quite small. This made it somewhat hard to get solutions online.

Lena
Overall rating
  • Industry: Veterinary
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Adobe Commerce is all you need for your online business

Reviewed on 28/04/2022

Adobe Commerce was a game changer for our online business presence. Having everything I need to...

Adobe Commerce was a game changer for our online business presence. Having everything I need to build my online shop, merchant services, shopping cart, shipping services, inventory management, and much more, makes running an online business so easy and efficient. Also having the advanced SEO features is very helpful to make sure I’m reaching the maximum number of our target audience. I highly recommend this software for your online business needs.

Pros

I like how everything I need is easily accessible through the software, I don’t have to integrate a lot of different things to have a fully functional store.

Cons

Sometimes some of the setup can be a bit difficult and the pricing could be more competitive.

Alternatives Considered

Shopify

Reasons for Choosing Adobe Commerce

Wordpress was really only for design, it had limited features for e-commerce, and most features had to be integrated with outside apps.

Switched From

WordPress

Reasons for Switching to Adobe Commerce

Adobe Commerce offered a much wider range of features and they are all in one software, ready and easy to use.
Steve
Steve
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Only committed Adobe users should buy this software

Reviewed on 31/10/2019

We were on Magento 1 and when it came time to upgrade, we realized that everything would have to be...

We were on Magento 1 and when it came time to upgrade, we realized that everything would have to be rewritten for M2. So, we decided to abandon Magento entirely and will save at least $8,000 month and probably $100k per year in dev fees. We'll be going with BigCommerce from now on.

Pros

Magento has tons of features
A huge amount of apps to purchase
Many qualified developers to contract with
Standard features like page builders now come with it
Rock-solid security

Cons

Magento is ridiculously expensive. Not just for the licensing of the Enterprise version, but for the apps, the developers and the entire ecosystem. You aren't getting the true value of open source any more. The only way Magento makes sense is if you are a part of the Adobe ecosystem and need to rely on the integrations that Adobe will (eventually--not fully done) provide.

Krunal
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Review of Adobe Commerce

Reviewed on 30/06/2024

Pros

Adobe Commerce has the favorable ability to integrate with other softwares, which stands out amongst competitors. It also offers flexibility and customizable features to adapt to different work-related conditions.

Cons

Customization can be tricky, especially for new users. A tutorial to make navigation easier can be extremely beneficial in order to sustain long-term users.

Rhiannon
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 2.0 /10

Community version is the only affordable option for a small business

Reviewed on 02/03/2021

I started out with Shopify, as recommended by my IT, but I’m really thankful I moved over to...

I started out with Shopify, as recommended by my IT, but I’m really thankful I moved over to Magento community version. It costs more to buildup front, but the money I put into it is mine to keep in that I pay for a module once, and not on a monthly subscription. I also have complete power over my data and can change hosting as needed. My accountant tells me there’s more resale value in a Magento site as such.
There’s a much bigger learning curve with Magento, but the sheer power, vast features, and total flexibility for outweigh any cons.

Pros

Magento is an incredibly powerful tool. I investigated all the biggies in e-commerce when making the decision which one to implement for my store and magento came out on top each time. Everything is customizable and if something isn’t in the settings, there’s literally a module for that or one can hire a dev to build a custom module.
Scalability is not at all an issue in this platform, which means you’re growing pains in the future. There’s nothing worse than putting in $100,000 of development work on a site that is obsolete in a few years.
Unlike other platforms like Shopify and Woocommerce, this option has a more professional look and is a far more robust system. It’s also less likely to be used by scammer sites (Shopify is loaded with fake sites and the company doesn’t do much to stop this fraud.)
The Magento dev community is strong and there is a lot of support online for newbies like me who have questions.

Cons

The enterprise version is insanely expensive. Not only do you pay a monthly fee, but the modules themselves cost double to three times more money than their community edition counterparts.
The enterprise version doesn’t give flexibility of hosting providers and support only goes so far until we have to hire private devs for custom work.
With both enterprise and community versions, Unless someone is well-versed in PHP, you’ll be forking out money for developers.

Alternatives Considered

WooCommerce and Shopify

Reasons for Choosing Adobe Commerce

Shopify support was absolutely terrible and literally left me in tears by how I was treated by the support agent, who refused to hand me off to someone else. The only way to get the site to function as I needed it to was to throw thousands of dollars every month at various subscription based modules. They really nickel and dime their clients. Thankfully, Many of the features I need it came automatically with Magento community edition.

Switched From

Shopify

Reasons for Switching to Adobe Commerce

Magento has far more functions, features and options out of the box than anything else. The database is robust and the system has been around long enough to know it’s not going to close shop any time soon.
RAMAKANTA
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Ecommerce Platform

Reviewed on 29/08/2020

Overall, Magento is a very good platform for me to start immediately an Ecommerce site. I have many...

Overall, Magento is a very good platform for me to start immediately an Ecommerce site. I have many clients and i have done very good design works for them over Magento. Easily add features according to client specification, very high secure and fast site.

Pros

Magento is a very good platform to make eCommerce sites easily and a lot of features inside it. Easily create a layout, adding multiple languages, adding manual codes easily. Apart from that Magento is a free platform to install it to server and start a website easily. Magento is a highly secure and fast loading site. Easy SEO platform.

Cons

Magento is a very good platform for Pro-Magento persons. But if you are a new person and plan to start magento then it'll take more time to know about the features inside it.

Alternatives Considered

OpenCart, WooCommerce, BigCommerce and Shopify

Reasons for Choosing Adobe Commerce

Shopify is also a very good platform for Ecommerce sites but Shopify charges monthly subscription. Shopify is more easy than Magento.

Switched From

Shopify

Reasons for Switching to Adobe Commerce

Magento is a free platform to start an ecommerce site easily. Magento is a very reliable and easy to handle with out any cost. With some development and design knowledge a person can handle Magento sites.
Scott
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Complicated But Can't Be Beat

Reviewed on 22/07/2019

I began using Magento over 15 years ago, in one of their earliest versions, when I had outgrown...

I began using Magento over 15 years ago, in one of their earliest versions, when I had outgrown some of the boxed ASP.net solutions available at the time. The open source nature of the software is absolutely amazing, and it has been fun to watch it expand over all these years. Today I am running 6 different websites with different versions of Magento, and I've built many more than that, most of which are still in use. Magento makes it easy to create and deploy affordable eCommerce solutions that scale and grow with the customer, even if it is a bit tricky to learn for beginners.

Pros

Magento is easily the most extensive and full-featured piece of open-source eCommerce out there. Once you understand the layout, you'll find that it is very intuitive and flows perfectly. What really shines for me for Magento is all the different options available out there. Not only are there open source versions you can host and manage yourself, but you can pay for the enterprise versions too. There is basically a plug-in or module available at this point for anything you need to accomplish, along with thousands of professionals out there that can help if you get in a jam. Best of all, Magento easily grows with you and is simple to harness and hold back features from, any easy to unchain it and grow with you.

Cons

It took me a good bit of time to learn AND get comfortable with this software and how it works, which was a bit of a pain, so this software isn't for the faint of heart or a weekend warrior shop keeper who doesn't have extensive knowledge of HTML, CSS, PHP, etc.

Alternatives Considered

Wix, PrestaShop and Shopify POS

Switched From

Wix, PrestaShop and Shopify POS

Reasons for Switching to Adobe Commerce

Magento is open source and more powerful and extensive than all the rest.
Mark
Overall rating
  • Industry: Food & Beverages
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

A decent e-commerce management software with great customization option

Reviewed on 04/07/2021

While I think we are due for an upgrade, we couldn't simply and easily leave Magento since 85% of...

While I think we are due for an upgrade, we couldn't simply and easily leave Magento since 85% of our business relies on this tool from customer management, inventory, to order management. Should we decide to migrate, it would take a lot of time to dice and splice the functions we built over the years and put it to another system. It's an old and trusty tool.

Pros

Magento simply does the work from uploading a catalog, managing inventory, managing customer and subscription information. It has a good feature set which anyone can build upon depending on their needs. It has a great community support and the API works well with other common business tools.

Cons

Code clean up isn't as easy as we thought it will be. It may require a dedicated team to handle development and troubleshooting. The interface isn't really built for customer support people.

Alternatives Considered

Salesforce Sales Cloud

Reasons for Switching to Adobe Commerce

It's not expensive and it has the baseline tools we need that we can build upon it vs paying a lot where some or most features go unused.
Luca
Overall rating
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Platform lacking in basic functions

Reviewed on 14/03/2020

Pros

Once all the configuration aspects have been resolved, the platform is working well, it suits for big projects with many SKUs.

Cons

Configuring the platform is frustrating, it needs high skills and is very poor in basic features. You need to install many extra modules and this could make you lose speed and stability.
Magento is only for PRO users with high economic resources.

Wim
Overall rating
  • Industry: Furniture
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Can do it with Magento

Reviewed on 20/01/2020

it has a steep learning curve. but once you got it right, it has a lot of nice features which turns...

it has a steep learning curve. but once you got it right, it has a lot of nice features which turns to a higher conversion-rate.

Pros

The Endless Possibilities thanks to the programming freedom given bij the Magento cms. Robust system

Cons

the EOL (End Of Life) of Magento 1, and the migration to Magento 2. it's a though one to get it done properly.

Alternatives Considered

WordPress and Shopify

Reasons for Switching to Adobe Commerce

because of the possibilities, strong seo-tech
Sachith
Overall rating
  • Industry: Education Management
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

For Large Scale Businesses

Reviewed on 30/10/2019

Overall, We recommend Magento as a remarkable choice for E-commerce especially for those companies...

Overall, We recommend Magento as a remarkable choice for E-commerce especially for those companies whose sales are beyond $1-2 million. Magento provides an excellent platform for businessmen. Moreover, Magento allows its users to automatically update their E-commerce websites and offers companies with solutions and an extensive support network.

Pros

Opportunities: Magento provides a variety of opportunities for E-commerce in a single dashboard. It is equipped with an excellent Business to Business portal and management system, Additionally, it can store views which helps countries to manage all of their inventory. Such valuable information helps them to improve their catalogs and marketing in the future.

Catalog: Magento provides an excellent platform when it comes to adding up a large number of items and products and piling it together for any storefront website. Also, it provides developers with high customizations and designing capabilities which makes their catalog even more attractive and fascinating for their customers.

Cons

Charges: No doubt Magento is great software but nothing comes for free, some of the features offered by Magento do not come for free and a subscription is required to gain access to them which seems to be pretty hefty unless the business is running successfully. Additionally, to gain access to the dedicated servers, the users have to pay a sturdy amount.

Non-User Friendly: Magento is non-user friendly at times as it receives constant updates that create problems with the extensions and custom code s you have on the site. Additionally, when it comes to dealing with items in bulk Magento tends to lag and makes the uploading and converting a very slow process.

Charlie
Overall rating
  • Industry: Consumer Goods
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

An In-depth eCommerce platform if you know how to use it to its potential.

Reviewed on 31/08/2019

Great platform if you have the development team and budget behind you!

Great platform if you have the development team and budget behind you!

Pros

I've been using Magento for over 2 years as the main eCommerce platform for an internet based company and is a great bit of kit if you know what your doing. Magento offer a couple of versions to choose from, giving you the ability to select the right platform for your level of expertise.

The platform itself offers an indepth eCommerce system with the ability to pull reports, manage products, promotions, sales and much more, easily and effectively while offering a whole load of other back ground features to really help take your business to another level.

In terms of support there is a whole world of this available via reading Q&A or by contacting them directly. They have a whole help centre dedicated to their platform and offering reasonable support when needed.

Cons

If you're a beginner into the world of eCommerce platforms then Magento isn't the platform for you. The interface is complex and can come across as a bit overwhelming if you don't know where you're looking for something. While it is a great platform, it is aimed at developers who have the experience to know what they are doing with it. Its not a platform for small businesses looking to set up shop for the first time.

While not a direct reflection on Magento, we suffered lots of attacks from spam bots, some reports where not filtering correctly and we eventually changed to Wordpress when we rebranded. The move was a welcome one as unless you really get to depths with Magento, it can have a draw back effect.

Binujaya
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Magento – The largest community that one can have

Reviewed on 28/10/2019

In short words, I wouldn’t recommend using this software. It’s has a lot of flaws which need to be...

In short words, I wouldn’t recommend using this software. It’s has a lot of flaws which need to be fixed as fast as possible. Other software is much better than Magento. It’s not worth your time and money. It’s too expensive and provides little for that kind of money. If you can avoid using Magento that would be perfect for you or your company.

Pros

What I like about Magento is that they have a large community. A lot of people are using Magento and they are facing the same problems as you. So they can help you out if you just reach them. One simple message should be fine. This is the main thing that I like but besides this Magento offers you some features that other software companies don’t. Like managing multiple stores or if you want you can manage just one. By managing an online store Magento offers you full control over the store and the codes and you can develop them in a way that you want.

Cons

Now what I don’t like is that for you to use Magento you need to have some previous experience in coding. It’s not easy to use, not everyone can use it. Another thing is that is costly. It’s not worth the money that you are giving because you won’t get anything in return. Magento sometimes works very slow which is not optimal if you are managing a store. Plus it doesn’t have any customer service support which means you are on your own.

Samuel
Overall rating
  • Industry: Internet
  • Company size: Self Employed
  • Used for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Robust, but SO Much Work to Use

Reviewed on 22/02/2018

Honestly, very few. I suppose it's good to have gained a little experience with Magento to add to...

Honestly, very few. I suppose it's good to have gained a little experience with Magento to add to my repertoire, but that's about it.

Pros

There are a plethora of installed features: search term synonyms, built-in marketing tools, detailed shipping/packaging settings, separate catalog and cart price rules, etc. It's a monster of a platform, one that serves many companies very well. Not having to install a hundred plugins (like on WP) to do what Magento does out of the box is a plus, for sure, not to mention having to worry about the compatibility, support, and updates on WP plugins.

Cons

Go away for 5 minutes, you're signed out. Also, literally every website I download Magento to has to have everything reindexed. I get this message immediately after installing Magento: "One or more indexers are invalid. Make sure your Magento cron job is running." Very little info out there on how to fix this, so the first go around was a bit tricky. Not impossible or difficult now, but it's not a good feeling when you install software and immediately it appears broken.

It is simply not easy to make a site look good with Magento. You can, for sure, but it requires SO much more work than other platforms, and there's not an easy way to view the front end without going live.

The idea of not having plugins seemed appealing, but after using Magento, I only use WP with WooCommerce unless a client near-demands that I use Magento. It just takes way to long to create anything. The time I would have spent installing, updating, or researching plugins in WP, I wasted just trying to find my way around Magento. There should be a way to create a quick menu or admin favorites bar or something, so it doesn't take 3 clicks/pages just to get to where you want to be.

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

With Magento, developer training is important

Reviewed on 04/12/2018

My introduction to Magento was very bad. I was a developer that got handed a Magento website that...

My introduction to Magento was very bad. I was a developer that got handed a Magento website that had been built by someone who had never used Magento before. I broke many things. I fixed other things. I would find about 5 articles describing how to fix something and none of them said the same thing and sometimes none of it would work.
I took an introduction to Magento course and things started making a lot more sense.
Please, for the sanity of whoever builds your site, make sure they get training if they need it.

Pros

Magento lets you do so much right out of the box even with the free community edition. It has great product management, comprehensive discounting options, multilingual functionality and more. Customization can also be done to hook Magento into your CRM software, simplifying inventory management.
Since Magento is so popular there's a good chance that if you have a problem to solve someone else has already tried, and possibly succeeded, at solving it. There is a large plugin marketplace.

Cons

Magento is a beast. You will not be able to make template or other programmatic changes to a Magento without a developer. Even then, the developer you have may struggle because the code can be complicated and confusing and online resources are often out of date or for the wrong version. If you are going to use Magento I strongly recommend that you get a developer that has worked on at least one Magento in the past. If you have the money and time to get your developer trained, Magento offers courses and I found them quite helpful.

Joshua
Overall rating
  • Industry: Sporting Goods
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Online Business Made Easy

Reviewed on 08/10/2020

Pros

We use this Magento as our primary machine for our online website where we sell products. The interface is very user friendly, and even without training I would be able to navigate and comfortably.

We are able to integrate with Celigo and NetSuite which makes all of our most important systems able to function as one.

Easily able to review purchases, adjust product price levels, even change tax rules, etc..

The customer service is always good.

Cons

I have been using Magento the entire time I have been at La Sportiva which has been about three and a half years. This is the only website back end I have known, and I have never had issues before.

We had a strange tax problem earlier in the year and it turns out that we had specific tax rules set on different "store types" so this was causing customers to pay wrong tax amounts. This was super frustrating but we were able to fix it after a few months. That was probably the worst thing we've experienced.

Kristine
Overall rating
  • Industry: Philanthropy
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Magento Community V.1.9.3.6

Reviewed on 20/01/2018

Both our website consultant and one of the third-party module developers have recommended against...

Both our website consultant and one of the third-party module developers have recommended against upgrading to the newer Magento platform, advising that it wouldn't reduce any of the problems we have experienced.

Pros

As a small nonprofit, we couldn't afford most ecommerce platforms, and Magento has worked reasonably well for us over the past 3-1/2 years. Our website looks nice, and is relatively straightforward to update after a moderately steep learning curve for people with very limited prior website management experience.

Cons

It isn't set up for membership organizations, which we are in addition to selling products. Third-party modules have significant limitations. We have a membership module that our local web consultant has been able to reprogram to work better for us as problems became apparent (at extra expense, of course). Another module connecting Magento to Square POS sends only the total amount paid to Square, requiring us to do a lot of record-keeping in a separate spreadsheet for sales tax, member dues and donations, etc.

Stella
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Magento a Good Starting Place for an Online Store

Reviewed on 14/02/2017

Initially Magento was implemented by a website design company to create a website to sell a bespoke...

Initially Magento was implemented by a website design company to create a website to sell a bespoke service and products for us. Set up as a website that we can maintain and develop in house, which we have done for the past 4 years. We do not use the shop and buy basket element of Magento. But I can see it would be a beneficial website use for companies selling off the shelf products. It is fairly easy to use but basic HTML5 knowledge is beneficial. Multiple users is helpful, that has required training in house. Magento role out security patches that need to be applied; we have these applied by an external company. As a B2C company, we do not actually use payments online so I unable to comment on that element of Magento. For the version of Magento that we use, we do not have access to their customer support however on the occasion I contacted them and they informed me this; they were helpful and at least put me in the right direction. The entire set up is good for a ecommerce; it is especially good for maintaining SEO well and updating it regularly.

Pros

Multiple users and ease to update website data and information.

Cons

Some elements can not be updated in house and require a developer/programmer.

Aris
Aris
Overall rating
  • Industry: Consumer Services
  • Company size: 2–10 Employees
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Magento for big expectations

Reviewed on 03/01/2021

We are using Magento mostly to develop vendor marketplaces, multi-store marketplaces, supplier...

We are using Magento mostly to develop vendor marketplaces, multi-store marketplaces, supplier e-shops that are serving XML and JSON feeds with thousands of products to retail stores. It's stability and power for those type of projects is amazing and never failed us or any of our customers on production.

Pros

As a developer when using Magento for big projects I like that I can develop my extensions using Composer which I am familiar using with other projects too, making development easier and familiar. I like the One Page Checkout feature that is offered out of the box, because with other e-commerce platforms I need to install a template to convert the checkout page to 1-page checkout. Customers usually leave if the steps required to complete an order are many or hard to complete. Varnish for caching is a MUST and easy to setup on Magento, that's what I like most, because for big scale projects caching and performance is always required by default!

Cons

Magento is already secure, but I would recommend to make more security tools or strict development guidelines especially for developers, that if the community follows, it will take security of the platform to another level. This would be very useful for big scale projects and big companies that are relied on Magento to store and secure sensitive data.

Abid
Abid
Overall rating
  • Industry: Banking
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best E-commerce Platform for Website

Reviewed on 30/04/2020

My overall experience with Magento is really awesome and good. Because I have developed a number of...

My overall experience with Magento is really awesome and good. Because I have developed a number of websites for my users using the Magento. My customers really like the themes and templates of Magento. I really like the payment gateways which I can add on my website using the Magento. No doubt, the process of adding the product on the websites is really easy and simple. I always use some external extensions for different e-commerce purposes. In short, I am really satisfied with Magento and I really love and like this unique e-commerce shopping platform.

Pros

Magento commerce allows you to build stunning and professional e-commerce websites. You can increase your online shopping experience. The dashboard is really simple and incredible, where you can easily add products with different content like a description of the product and images of the product. You can see order and customer details in such a simple way. Magento Marketplace is the platform where you can get professional extensions for your Magento commerce website. These modules can improve your online store business and can give a unique and professional look to your website.

Cons

No doubt, Magento is the best e-commerce platform which is very best for the beginners and also for the advanced users. Selling products online now very easy with Magento. I don't think so there is any negative point in Magento. Because all options are really incredible and fabulous for the e-commerce business users ans also for the customers.

Emily
Emily
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Free e-commerce platform to boost your business capabilities

Reviewed on 07/01/2021

You can interact with your customers and clients easily as well as you can send automated emails as...

You can interact with your customers and clients easily as well as you can send automated emails as reminders for your customers to proceed with their purchasing details, or their shipment status, etc. The customer targeting feature lets you configure relevant sets of products to each segment of customers. You can integrate with fraud detection tools to minimize the chances of fraudulent customer or vendor behaviors. It allows admins to personalize their management interface for their convenience.

Pros

With help of this platform, you can build your innovative businesses through e-commerce websites and provide your customers with enhanced shopping experiences. You can implement customer segmentation to serve each client accordingly and helps in providing personalized shopping experiences to your customers. It allows you to specify prices for your different product categories and you can customize prices and promotions with different discount rates. You cand add different shipping and payment methods.

Cons

Launching projects on this platform seems to be very slow. Magento’s renewal costs may be expensive for smaller companies. It is resource intensive and you are required to have a heavier server to deploy and run this program. Sometimes it can be buggy with payment handles and sales tracking, otherwise, if you have to run non complex and smaller businesses, you probably will not face any of such issues with this software.

César
César
Overall rating
  • Industry: Computer Hardware
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Take your business to another level

Reviewed on 26/05/2022

My experience with this platform is 10/10, it can be difficult to use at first, but once you get...

My experience with this platform is 10/10, it can be difficult to use at first, but once you get used to it, there is no other better option. You can manage all the sections of a virtual store, with the security and confidence that Adobe always provides. Highly recommended.

Pros

Adobe Commerce is a software for the creation of commercial platforms, it is part of the Adobe ecosystem for the bad and the good. It is a software with many tools, you can create what you want due to the countless customization options it offers, from shopping lists, offer systems, catalog subdivisions, segmentation by type of article, etc. In addition, all the other commercial demands that you have can be covered, such as logistical problems or customer service. Overall, it's a great platform, possibly the best of its kind, and highly recommended if you want to start a business with a virtual presence.

Cons

The price of entry can be quite expensive, and the interface can become overwhelming due to all the options it offers, so the learning curve at first can be slow.

Thamara
Thamara
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Reliable CMS platform

Reviewed on 29/08/2018

Developer skills also essential to have a perfect Magento CMS .

Developer skills also essential to have a perfect Magento CMS .

Pros

I am using Magento platform for more than 1 year. During this time period, I have experienced following capabilities which made me think that Magento is a reliable & easy to use CMS platform.

* You can customize source code and you can accomplish your desired functions for your business.
* Platform setting up is easy if you follow their documentation.
* Best e-commerce platform to startup a large online store.
* Developer friendly open source application.
* Admin dashboard will reflect your business growth.
* Can have large number of products without any disturbances.
* Can change currencies according to yours location.

Cons

* Have to flush the Magento cache once you have done changes using admin dashboard.
* Not easy to use without IT knowledge. (Due to complexity)
* If you have any desired functionalities you must have developer skills to accomplish the task.
* Few free extensions are available.

Manny
Overall rating
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good for Established Stores

Reviewed on 29/08/2022

Pros

The Adobe Commerce platform is definitely for stores that are more established and have a web developer either on staff or at their disposal to make the necessary changes and upgrades. While I'd say it's more complex than Shopify in that instance, there is a lot more functionality out of the box, whereas Shopify is very App heavy to get a certain functionality to work on your store.

Cons

If you do not have a developer at your disposal, working with this platform is probably going to be a bit of a struggle. I'd consider myself a rung above beginner within HTML/Website related things and I have to rely on our developer for things for sure.

Maryann
Maryann
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Magento - great features

Reviewed on 30/09/2019

My experience with Magento was a bit tough during the learning process but after that it has been...

My experience with Magento was a bit tough during the learning process but after that it has been awesome. I would always recommend Magento.

Pros

First, I want to say Magenti is not as easy as shopify but with a little bit of learning, I was able to handle it. Magento is an excellent store building platform with great features and customizations.
I was able to download Magento open source for free. I love the fact that they have an excellent active global community that's ready to thrash any problem. Did I say this software made for any type of business, products or services.

Cons

Free but I needed to pay for hosting, domain, add ons, payment processing etc. If you want great specs and features then you've to pay.