Stripe Reviews

I’ve always had great service and results.

I have had an excellent experience with Stripe, the magnitude of features available make this a one stop shop for my business needs

Terrible I would never use again they have caused our mental health to deteriorate and cause stress to employees and families.

Overall generally good, easy for developers and quality product.
Just a little expensive

very good. I use it in my everyday business and it's easy for my clients to pay for my services and my online products

Stripe has been a reliable payment platform with great dashboards and tracking, though fees and occasional delays in support can be drawbacks

Overall we have used it for years and are very happy, it has great integration and allows people to make card payments and set up payment plans

They take a fair % but the system is solid, reliable and full-featured.

Overall, Stripe was very user-friendly and efficient. It solved our need for a payment processor with little to no hassle.

Good, easy to use, fast customer service.

We implemented Stripe because of its ease of use but it’s turned out to be a nightmare. It’s as though Stripe decided that we are not a legitimate company and targeted us to prove it at any cost.

Every few weeks we were asked to produce the same previously requested documents. We have never had a single customer dispute yet they unilaterally decided we were high risk and returned recently charged purchases to our clients who have already stayed at our vacation rental.

We went viral with over 5.5 million views of an influencer’s video which caused had a huge uptick in business. I’m not sure if the volume of business caused Stripe to be concerned. They requested a selfie and an upload of the ID they already had on file. After I uploaded the selfie and my US Passport I got a notification that I was now good to go. This was followed by an email two hours later that we were deemed to be too risky and funds would be returned to our clients.

Stripe then took money from our bank account and I assume will be sending it to clients who have already stayed at our property. We are hoping these funds will be returned to us.

In a nutshell, Stripe stole from us - there were no customer complaints. We contacted the customers and are praying they will send thousands of dollars back to us using another method of payment.

Brutal experience they still owe my corporation. Go to moneris. You’ll be happier.

Stripe was an game changer for us, as an SEO agency we always wanted clients from North america and Tier 1 countries, but the bank fees always took an huge part from us, But stripe solved it for us, Their fees is very low, Stripe is one of the most important payment system for us.

Useless customer support, breach of own resolution time commitments

NO customer support. It is only through emails, you only get a response at night which makes me think it is outsourced, and the response is always the same even when you tell them it doesn't work.

We have never had any issues with Stripe. We find it to be a safe, and efficient way for our customers to pay.

It is a great choice for businesses looking for a simple yet powerful solution for online payments.

Overall good experience, we used their product for years before we eventually had to make the switch to another platform. At the end they kept tightening up their restrictions and make it extremely hard to do business with them.

Generally very positive. I like the speed at which the payouts reach my account and my clients report easy use when using stripe to pay the deposit for their appointments. Fees could be a little lower but generally no complaints!

Stripe is a absolutely essential. You'd be doing yourself a disservice if you use anything other than Stripe when building payments into your business. I've worked in many different industries at this stage that use Stripe in different ways, and it works flawlessly every time.

I have never encountered customer service this bad, or this degree of incompetence and ineptitude. I wish I could rate this organization lower as nothing I've dealt with could even compare to how bad my experience was with Stripe. I would never use this platform for anything.