Cezanne HR Reviews
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204 Reviews for UK Users
- Industry: Commercial Real Estate
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Intuitive System
Reviewed on 13/03/2023
Absolutely excellent experience. We did not have a previous HR system only a bolt-on module, so we...
Absolutely excellent experience. We did not have a previous HR system only a bolt-on module, so we didn't know what we needed necessarily. Cezanne guided us through from the first day and still provides regular support nearly two years on in terms of how to best utilise the functionality. They've just launched 'tasty bites' which are 'bite-sized' trainings on specific functions in the system that they are running regularly.
Pros
Cezanne is incredibly easy to use, and very intuitive in terms of where to find things. Some of the process flows take a bit of understanding but once one is understood the rest are easy to set up. The gradual role out with additional modules makes it a very easy transition to using Cezanne, and the staff from implementation to ongoing support have been nothing but helpful.
Cons
Some of the administrator aspects could be more user friendly, but once understood they are fine. There are a couple of bits (like downloading forms built in the system) that would be great but these have been raised on the ideas forum and the dev team are reviewing.
Reasons for Switching to Cezanne HR
Far cheaper with a more user-friendly pricing structure and gradual rollout of modules than the others. Ease of use was greater with Cezanne also.Response from Cezanne HR
Thank you so much for such a positive review, this is fantastic feedback to hear. We are glad that you have been able to find your way around the system very easily and that the modular approach has made life more straightforward in implementing Cezanne in a gradual manner for staff.
Thanks also for your comments concerning our Support services, cost effectiveness and ability to submit ideas for future enhancements.
We very much hope you continue to have positive experiences using the system and anything we can do to help enhance that, please don't hesitate in letting our Support team know! :-)
- Industry: Nonprofit Organization Management
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Cezanne HR
Reviewed on 10/10/2023
Great service, knowledge and communication.
Great service, knowledge and communication.
Pros
- Reporting- Configuration- Helpdesk - Absence Management- Implementation- User Led Enhancements and monthly functionality updates
Cons
- Does not have automated compensation linked to Grades - Does not automatically pro rata compensation data for starters / leavers or those on short-term contracts- Does not have the capacity to manage working patterns that are different from a standard weekly pattern
Reasons for Choosing Cezanne HR
Did not meet the organisation needs, did not have a good customer service or feedback mechanism.Switched From
CiphrReasons for Switching to Cezanne HR
It had more capacity to edit and tailor to our operations. Our organisation has complex absence plans, terms and conditions and flexible working agreements - we could not find a solution that accommodated these things.It has single-sign on, and other API functionality, it is also cloud based and has a mobile app. The price for the quality of the system was a huge factor.We also found that Cezanne HR offered comprehensive onboarding and set up help, with unrestricted team training.- Industry: Education Management
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Cezanne is good for small-mid size companies
Reviewed on 21/11/2023
The system served our purpose while we were a mid size company. They listen a lot and the customer...
The system served our purpose while we were a mid size company. They listen a lot and the customer service is better than some of the big providers. However, as we grew we ended up overgrowing the system and some processes, reporting, integrations, etc became difficult to handle.
Pros
- Really good Customer service
- Absence management
- Tasks
- Reporting
Cons
- Performance management and goal setting
- Complex reporting (connecting différent modules)
- Integrations (i.e. teams, outlook, etc. They can integrate with payroll providers and ATS though)
- Employee adoption
- Compensation (lack of summary when having multiple items)
- lack of AI and ML
Response from Cezanne HR
Hi there,
Thanks so much for submitting a review, we appreciate it! Constructive feedback helps us improve the platform so we'd love to hear more details, if you're willing to share. Hoping to hear from you!
Best wishes,
Lena Franzen
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great System
Reviewed on 02/09/2024
Very good. Experts always reply in a timely fashion.
Very good. Experts always reply in a timely fashion.
Pros
Great for running basic reports. Easy to navigate.
Cons
The onboarding section could have more options to it, feedback has been that it isn't very clear to navigate.
It would be good to have signatures embedded into contract documents
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Opinion on Cezanne HR
Reviewed on 27/04/2023
Over all excellent
Over all excellent
Pros
Vibrant and inviting and some parts are easy to use
Cons
Some functions are complicated to set up and when you don't use those functions every day its hard to remember as its complicated
Reasons for Choosing Cezanne HR
Citation wasn't a great information system and wasn't fit for purpose anymoreSwitched From
Citation ManageReasons for Switching to Cezanne HR
Value for moneyResponse from Cezanne HR
Thanks for your review Kira, this is great feedback for us to receive.
We are glad that you have found Cezanne a good quality option and have benefitted from the look & feel of certain areas, as well as finding Cezanne a cost effective solution for you.
It would be great to understand a little more those areas where you have found things a little trickier to set up. Hopefully with the assistance from our Support team we can help overcome this and allow you to make full use of everything Cezanne has to offer.
Looking forward to continue working together with you to provide the best possible software and service package for you and your business.
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy-to-use, customisable, great price
Reviewed on 09/01/2023
So far a great experience. As the company has grown, it's been harder to manage employee data and...
So far a great experience. As the company has grown, it's been harder to manage employee data and keep up with processes. Cezanne has helped to streamline processes by reducing admin around it. It was quite easy to implement and employee feedback so far has been positive.
Pros
The fact that Cezanne is so customisable is a big plus. We have found a home for almost everything we wanted to be able to store/record on Cezanne (and are just figuring out the last bits). It's also very user-friendly and assigning tasks to people really cuts down the number of emails we get! The performance module is great as we can now record written feedback easily, and it can be referred back to.
Cons
There are some things which are slightly counter-intuitive e.g. employees wanting to update their picture can only do it via Edit My Details, rather than clicking on 'Picture'. It's not a big problem as there is still a way for them to do this, but it perhaps shouldn't be shown in another place if it's not possible to edit it there.
Reasons for Switching to Cezanne HR
We were looking for our very first HRIS. Bob offered a more high end product which we wouldn't have really made the most of, that coupled with the price made us not consider it further. It was definitely the most aesthetic and easy-to-use product I viewed though. NaturalHR was very expensive and didn't seem as easy to use as Cezanne. SageHR didn't offer as much within in. The main competition was BambooHR, which I felt was more aesthetic, but I was leaning towards Cezanne due to it being UK-based and therefore customer support would be more readily available.Response from Cezanne HR
Thanks very much for your kind words in reviewing us Emma, this is much appreciated.
We are undergoing some enhancements presently to improve the range of options for individuals to make changes to their details, so hopefully this can be an area of the system that become more intuitive in due course; we'd love to hear your feedback as these features are added.
Very glad to hear that the Performance module has proven effective for you, alongside assigning tasks out to staff.
Please do keep in touch and let the team know if there is anything we can do to further enhance your experience with using Cezanne.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best HR product out there!
Reviewed on 18/07/2023
Pros
This system is so easy to use and intuitive. We went live about 2 weeks ago and our people love the system.
Cons
It would be good if the mobile app could be the same branding/colours as our dashboard, mobile version looks pretty bland.
Reasons for Choosing Cezanne HR
Existing system was quite outdated and no longer served our requirements.Reasons for Switching to Cezanne HR
Did everything we needed it to, whereas the others didn't.- Industry: Medical Practice
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great System for a growing Company
Reviewed on 30/08/2024
Great, I cannot fault it, I cannot see a reason to need to change provider anytime soon.
Great, I cannot fault it, I cannot see a reason to need to change provider anytime soon.
Pros
Its flexible, the customer service is great and if things do not go right, they put it right.
Cons
InRecruiting - the module is not that dynamic for an ATS of 2024.
Alternatives Considered
BambooHRReasons for Switching to Cezanne HR
Preferred the offering and the price was competitive.- Industry: Machinery
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cezanne HR Review
Reviewed on 30/08/2024
Excellent, easy to use, user friendly instant reporting and statistics.
Excellent, easy to use, user friendly instant reporting and statistics.
Pros
Simple and easy to use especially reporting.
Cons
Adding new starters to the systems remembering all the steps!
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Cezanne implementation review
Reviewed on 30/08/2024
Implementation went smoothly, and once the issues had been ironed out it was quite aa smooth...
Implementation went smoothly, and once the issues had been ironed out it was quite aa smooth changeover
Pros
The ability to personalise it to specific users
Cons
The date driven reporting process can be laborious and difficult to generate payroll from.
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
New user - positive experience so far!
Reviewed on 09/11/2023
Cezanne team have been great from initial conversations through to implementation and support....
Cezanne team have been great from initial conversations through to implementation and support. Really impressed by how quick the response is when raising a query through the ticket system.
Special mention to [sensitive content hidden] for their support and guidance throughout!
Pros
Implementation was easy and well thought out
Onboarding portal is a great addition to reduce the need for paper forms
Form hub is really helpful, again to reduce paper forms
Having all employee information in one location that is easily accessible is a big help
Support function is super responsive!
Cons
Still trying to get used to the full reporting
Reasons for Switching to Cezanne HR
Onboarding portal wasn't available on other platforms. Cost was better overall including implementationResponse from Cezanne HR
Thank you so much for taking the time to post a review, Jayne! We really appreciate it.
- Industry: Business Supplies & Equipment
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Number One for Customer Support
Reviewed on 02/03/2023
Cezanne HR has helped us keep accurate and controlled HR data, and manage absences, leave, and...
Cezanne HR has helped us keep accurate and controlled HR data, and manage absences, leave, and performance seamlessly. The comprehensive Help section provides invaluable training for Administrators.
Pros
Cezanne HR is great software for managing HR data and facilitating manager and employee self-service. It has it's own unique features, but overall is a fairly similar product to others in it's field. Where Cezanne HR really stands out, though, is with it's Customer Service! There are multiple methods for users and administrators to contact support, and all being highly responsive, friendly and informative. Cezanne HR values it's customers highly and welcomes product improvement suggestions through their "Ideas Forum", where they seriously consider the possibilities of every suggestion, with many being rolled into system changes in their monthly updates.
Cons
The configuration for Performance Appraisals can be a little clunky. each step must be done in order, before getting to the end and testing the form. If you need to change the first step, you then have to roll back every following step and start again. That said, when you do get it right, it produces a fantastic user experience for the employees and managers.
Response from Cezanne HR
It's lovely to hear such kind words for our Customer Service, Lucy. This is something we strive to achieve to the highest possible standard with and is a focus the entire team is dedicated towards supporting. We are glad you have been able to take full advantage of all we offer here, for example feeding back into our 'Ideas' forum, which really helps us in improving the product development to benefit our user community.
Thanks also for the feedback on the Performance module; we try and include as much functionality here to make the outcomes from the software as versatile as possible, and it's great to hear you are happy with the end product for staff. It would be great to talk and understand how we can make the configuration side more straightforward from you.
Thank you again for such a positive review and we look forward to continuing our support for you moving forward.
- Industry: Commercial Real Estate
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Cezanne - Good HR software
Reviewed on 26/04/2023
It is a good tool, there is still room for improvement: e.g forms - signing, could be more...
It is a good tool, there is still room for improvement: e.g forms - signing, could be more intuitive. Some reports could be easier to navigate, also sometimes you can not have all the information on one report. When there is an employee that works part-time with specific hours - the process to add working time pattern is very manual and the holiday calculation.
Pros
Cezanne is relatively easy to use. I like that we are always informed about the updates and receive notifications. In addition, the support staff is very responsive.
Cons
Sometimes you need to think like Cezanne - when it comes to process, it could be more intuitive. Also, you can not just upload a form and ask employee to sign - I had to use a form builder.
Response from Cezanne HR
Thanks so much for your review Karolina. We are glad that you find the system straightforward to use and enjoy our regular system updates to improve functionality. It's also fantastic to see how you've benefitted from our quick and friendly support team.
We are currently in the process of making changes to improve our document tracking and signing process, which I think will help address some of the areas that you raise in your review. Likewise, we also have some process flow enhancements to build off notification functionality which we are excited to release later this year!
It would be great to discuss your feedback further and see if there's anything we can do to assist making life easier when working on the system, so please do feel free to reach out to our Support team who would be more than happy to arrange some time with you.
- Industry: Law Practice
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic Product and Support
Reviewed on 13/12/2022
We have used Cezanne HR for 7+ years and continue to be very happy with it. It is user friendly...
We have used Cezanne HR for 7+ years and continue to be very happy with it. It is user friendly and generally intuitive but with support available when needed. The pricing structure is fair, with low inital set-up costs and a subscription model which is good value for us.
Pros
Cezanne is comprehensive and user friendly. It meets most of our requirements 'off the shelf' but we can make small amendments to tailor it to our needs (without the need to involve our IT Team).The software is always evolving and there is an ideas forum where you can suggest changes and updates for the development team. They seem to accomodate the different needs of companies across a wide range of sectors very well.There is an extensive suite of reports available, all of which can be adapted, or the option of creating reports from scratch easily.
Cons
The Form Hub could be improved by using existing fields (which could then be updated via Form Hub). At the moment Form Hub fields are created by the user and therefore stand alone.
- Industry: Media Production
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Cezanne - great value for money
Reviewed on 27/04/2023
The overall experience with the product and the company has been very enjoyable, professional and...
The overall experience with the product and the company has been very enjoyable, professional and cost effective.
Pros
Cezanne is easy to use, easy to implement and very cost effective.
Cons
Nothing really, it does what it says on the tin.
Response from Cezanne HR
Thank you Sue for your positive review.
We are really glad to hear that you have enjoyed working alongside Cezanne and have found the system straightforward to use and good value for money.
We are always looking to continue to improve our offering so it represents a great value deal in the market, with deep functionality to support businesses both large and small.
Thank you for being part of our user community and please feel free to reach out if you have any further feedback, or should we be able to support you in any way.
- Industry: Maritime
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
CezanneHR, why it's a good thing for us all...
Reviewed on 30/11/2018
Pros
Having been apart of the team in my business to introduce CezanneHR, coming from nothing at all, we were pleasantly surprised how accommodating the Cezanne support staff were to assisting us on boarding. At times our hand was held, especially through some complex "approval" workflows scenarios but it all got there in the end.
We very much like that there is an iOS app, being all Apple users. The app is updated fairly frequently and is responsive even on some older models like the iPhone 5s.
Cons
I feel CezanneHR could benefits from a 'face lift' of sorts. It seams its been stuck with the same user interface for some time now, and although the web and iOS app are mirrors in looks and feels, it almost certainly has an outdated charm about it when comparing to competitiors.
Response from Cezanne HR
Thank you so much for posting a review of Cezanne HR. We¿re currently working on a refresh of the user interface and would love to get some feedback from you. If you are happy to participate in our client research, please get in touch with the support team.
- Industry: Medical Devices
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Ideal HR Software for SMEs
Reviewed on 31/07/2023
We have a number of flexible working patterns and using Cezanne has automated calculating holiday...
We have a number of flexible working patterns and using Cezanne has automated calculating holiday entitlements. It is an easy to use, one-stop shop for storing and retrieving employee information. It has also been useful for capturing document storage and gathering electronic signatures to ensure employees have read changes to procedures or other important documents.
Pros
Cezanne was a great investment for our business as it helped to streamline and automate a number of manual processes that we had been carrying out. It is user friendly and cloud based allowing for easy use from home or on site.
Cons
Cezanne seems to have taken on board requests for improvement over the years and it has become much easier to use than in the early days.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Cezanne Review
Reviewed on 06/11/2019
Pros
The diversity of application.
Regular updates
Cons
Some customisation in UI (colours) might be difficult to use for some users.
Alternatives Considered
IRIS HR ProfessionalSwitched From
IRIS HR ProfessionalReasons for Switching to Cezanne HR
More Flexibility- Industry: Sporting Goods
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Cezanne HR - it's a yes from us!
Reviewed on 31/01/2023
Report generating helps to monitor absenteeism but also presenteeism. The appraisal process is very...
Report generating helps to monitor absenteeism but also presenteeism. The appraisal process is very straightforward to use.
Pros
The reports we can generate are so helpful re: inclusion & diversity, absence monitoring, holidays remaining etc. I like how you can make changes in real time and can also prompt people to update their information too.
Cons
We are still working on integrations with Google and Outlook as it's proving to be a little tricky with the current software that we have.
Response from Cezanne HR
Thank you for taking the time to review us Julia and for such positive feedback.
We are really happy Cezanne is proving useful for you in generating reporting insights and making changes to records, as well as giving you a positive experience with running appraisals.
Please do let the Support team know if there is anything further we can do to help on your integrations with Google and Outlook.
- Industry: Human Resources
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great system, everything you need in one place!
Reviewed on 31/07/2023
Excellent - support staff are amazing!
Excellent - support staff are amazing!
Pros
Having the document creation and tracking saves so much time!
Cons
With onboarding it would be good if you didnt have to manually tick off tasks
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Review Source
Overall rating
Cezanne On Demand Review
Reviewed on 15/10/2013
We have recently switched to using Cezanne On Demand as our HR software. Our main reason for using...
We have recently switched to using Cezanne On Demand as our HR software. Our main reason for using the software was to incorporate all our HR documents and procedures in one place and allowing our employees to access the system.
Cezanne on demand has many useful features to make HR easier to manage. I have found that being having all the features in one place saves a lot of time. The software is completely flexible and you can customise for your company so you get the most out of it. For example, you can tailor the appraisal forms to incorporate any existing forms you have and adjust the rating scales to suit your needs.
The layout is clear and smooth with many customisable dashboards allowing quick links to your most used functions. One feature which particularly impressed me was the workspace tab. When comparing software Cezanne was the only product that offered a service like this. Having a place for our employees to discuss and link pages, documents and knowledge is a really useful tool.
I don’t have much experience with HR software and found setting the system up relatively simple. There’s lots of support provided; a getting started document and lots of videos on the Cezanne HR website. When you initially sign up you are given a free guided online tour that takes you through the set up and allowed you to get a real understanding for the software. Also there is a feature called Zen Desk, which provides help, updates and other functions.
Overall I am extremely happy with the software and services Cezanne has provided me with. Customer service is excellent and they are always willing to consider feedback and ideas to make improvements. Cezanne on Demand provides us with the necessary tools to help us optimise our HR function.
Pros
Easy to use, good value for money, lots of features, open to ideas from customers, Workspace tool and you can customize it to work around your individual company needs.
Cons
It would be useful to have a 'go back' arrow. It does require time to set up and customise to you company requirements.
- Industry: Construction
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Cezanne not very intuitive
Reviewed on 02/09/2024
Nearly a year and still trying to get to grips with it
Nearly a year and still trying to get to grips with it
Pros
For the end user it's very simple and display looks good.
Cons
To set up various processes, security functions etc it seems quite long winded and clunky
- Industry: Financial Services
- Company size: 201–500 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
My Cezanne review
Reviewed on 30/08/2024
i use Cezanne on a daily basis, i think it is very easy to use and offers a lot of useful features....
i use Cezanne on a daily basis, i think it is very easy to use and offers a lot of useful features. i am, overall satisfied, apart from the items listed above.
Pros
onboarding process very smooth for candidates and HR
can pull all kinds of reports
very user friendly
Cons
recruitment module could be improved
when making someone a leaver the process is not fully automatised (we need to physically add end date to all absences etc)
when a new joiner's start date change you physically need to change all dates - there should be an easier way to update dates
- Industry: Medical Devices
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Would Recommend!
Reviewed on 31/07/2023
The customer service is brilliant, very helpful with queries and the platform overall is good and...
The customer service is brilliant, very helpful with queries and the platform overall is good and easy to use.
Pros
Easy use of absence management tracking, employee records and talent related processes (mid-year, annual reviews, IDP's etc.)
Cons
Reporting can feel clunky at times and doesn't give the information in the easiest ways.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
10/10 Would recommend!
Reviewed on 02/08/2024
Overall I think it's a fantastic system and as I mentioned the customer service is excellent, if I...
Overall I think it's a fantastic system and as I mentioned the customer service is excellent, if I ever have an issue or don't understand something and raise a ticket the response is extremely quick.
Pros
Very easy to use. The customer service is excellent. How it can be customised.
Cons
Sometimes I find the reports tricky to use.