Microsoft Word

4.7 (2,450)
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Word processing software for document generation & sharing.

Overall rating

4.7 /5
(2,450)
Value for Money
4.4/5
Features
4.7/5
Ease of Use
4.6/5
Customer Support
4.2/5

97%
recommended this app
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2450 Reviews for UK Users

Przemek
Przemek
Overall rating
  • Industry: Translation & Localization
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great word processor

Reviewed on 07/02/2024

I use Word on a daily basis to verify documents. I use track changes, the option which really saves...

I use Word on a daily basis to verify documents. I use track changes, the option which really saves my time and makes my work easier. I highly recommend the app!

Pros

Modern versions of Microsoft Word are simply amazing. They feel light and clean. There is a plethora of options and functions neatly organised and easily accessible.
there are a lot of resources to browse when you need help.

Cons

I do not really like Microsoft support system. Whenever you speak to the agents they always tell you the same thing, sometimes completely irrelevant and it is much easier to find support on your own online.

christy
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An exceptional tool for my everyday tasks

Reviewed on 07/12/2024

My experience with Microsoft Word has been exceptionally favourable, particularly regarding its...

My experience with Microsoft Word has been exceptionally favourable, particularly regarding its adaptability, functionality, and widespread use.

Pros

The ease of use and the robust features for writing, editing and formatting documents.

Cons

its performance issues when working with complex documents.

Kassidy
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

Works for Basic document creation

Reviewed on 24/01/2025

I have used for many years for school and professional life. There’s no great alternative so I use...

I have used for many years for school and professional life. There’s no great alternative so I use it but can’t say I’m entirely pleased.

Pros

It’s very simple for simple document creation.

Cons

Very difficult to move things or set up any complex document besides basic “essay” format.

Joel
Overall rating
  • Industry: Religious Institutions
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Excellent word processor

Reviewed on 14/11/2024

My overall experience with Word has been really positive. I use it all the time.

My overall experience with Word has been really positive. I use it all the time.

Pros

It is the most comprehensive word processing program. I love its simplicity along with many features to elevate your document

Cons

There are times when formatting pages and text can be a bit annoying.

Aaron
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Word is still the best document software and worth the time investment to learn

Reviewed on 03/01/2025

Pros

I have been using Word for over 20 years and have seen it evolve through many versions. It has maintained its core functionality extremely well while adding a plethora of features and tools. In a Sharepoint environment, there are so many great collaborative tools that allow multiple users to create and revise documents together. A must for all businesses and educational settings!

Cons

Most users are only familiar with a fraction of the features and functionality available, so there is a learning curve necessary and sadly fewer and fewer people seem to be getting that exposure as simpler tools flood the market, which is unfortunate. Word still has so much to offer.

Daria
Daria
Overall rating
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Could be so much better

Reviewed on 19/08/2024

It could be better if improved. The layout edit and formatting gives me so many issues that I...

It could be better if improved. The layout edit and formatting gives me so many issues that I prefer to go with other software. If is 2024 and some of the features shall be updated, but it still gives 1998 feeling. Exporting the document is a lottery, you never know how the page layout would be.

Pros

Choice of fonts and choice of templates, it is universal for each PC machine.

Cons

Very difficult to navigate the columns and layouts once the document is more complex. Also, importing Word files can change the layout which appears totally different and can not be formatted.

Nia
Overall rating
  • Industry: Hospital & Health Care
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Microsoft word helps me help my clients

Reviewed on 10/01/2025

I have used Microsoft word for many years and I cannot image doing the type of work that I do...

I have used Microsoft word for many years and I cannot image doing the type of work that I do without it. I write a lot of letters in support of my clients.

Pros

I love how professional everything looks after completing a document. I love the autosave feature as well.

Cons

There is a bit of a learning curve in order to have the full functionality of Microsoft Word…but worth it!

Brooke
Overall rating
  • Industry: Cosmetics
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

Thumbs up over here

Reviewed on 23/12/2024

It’s hard to beat Microsoft word when it comes to creating word documents.

It’s hard to beat Microsoft word when it comes to creating word documents.

Pros

Microsoft word has everything I need when it comes to creating word documents. Layouts, creativity, functional.

Cons

It is more on the expensive side, so we don’t have it available for our students

Refioe
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Microsoft Word

Reviewed on 15/01/2025

Pros

I love and appreciate everything about Microsoft Word, especially since I am a writer, it makes it easy for one to write and save documents in a number of formats. I have written plenty of articles, using Word and I love it.

Cons

Apart from the fact that it is expensive, nothing, I just feel like it would be more accessible if it was not expensive, but at least one can still use the online version of Word, it is free.

Omar
Overall rating
  • Industry: Broadcast Media
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best word processing !!

Reviewed on 18/12/2024

Overall it is an excellent software to use for your daily work. It helps our company streamline our...

Overall it is an excellent software to use for your daily work. It helps our company streamline our workflow as we use this on a daily base.

Pros

Microsoft word is an excellent for formatting processing word documents. It was super user friendly and it has a lot of integration with other Microsoft products. Highly recommend for any type of work environment.

Cons

Microsoft word had a lot of features and integration and allowed integration of features that we did not know about. Wish they could have some more details for users about their product.

Liron
Overall rating
  • Industry: Gambling & Casinos
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

A good experiece with Word

Reviewed on 03/10/2024

It's a very effective tool to edit and write documents it comes from a good house so microsoft...

It's a very effective tool to edit and write documents it comes from a good house so microsoft keeps updating it both for desktop and cloud versions

Pros

This tool is well known for many people thus onboarding to this tool is very easy,
In addition it contains all the needed functionalities for document editing

Cons

The features it offers are fairly expensive especially when you can use google docs which has almost the same capabilities.

Ezra
Overall rating
  • Industry: Luxury Goods & Jewelry
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Word Up.....fast

Reviewed on 06/08/2024

This is the complete word processing application that always works smoothly. The overall cost of...

This is the complete word processing application that always works smoothly. The overall cost of the software is a little higher than i think should be asked but all in all it is well worth every penny when you save time and headache in the long run.

Pros

Microsoft Word is an all in one, easy to use, professional and feature rich word processing application that never lets me down and gets the job done quickly and beautifully.

Cons

I dont like the selection of fonts provided by microsoft. I had to download some of my own and added them manually.

Arleigh
Overall rating
  • Industry: Legal Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Word is a powerful tool once you get to know it

Reviewed on 12/09/2024

Once I customized Word to my liking, it became a powerful brief-writing tool for me. It is a...

Once I customized Word to my liking, it became a powerful brief-writing tool for me. It is a powerful program, and, because it has been adopted widely among businesses, it allows me to exchange drafts with clients without too much worry.

Pros

Once you master its idiosyncrasies, Word is a powerful tool. I like the ability to define my own styles and to create documents in a format that is nearly universal in business.

Cons

I dislike hunting through Word's options to try to figure out why it does some of the things it does. It isn't always easy to understand why it starts trying to seize the formatting of a document while one is typing. The menu organization could be clearer.

Rosie
Overall rating
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy To Use and work with

Reviewed on 02/08/2024

I have always had a great experience using Word, for handling documents and contracts. The ease of...

I have always had a great experience using Word, for handling documents and contracts. The ease of use and the ability to see all pages as a grid have been the best discoveries for displaying document products to show how many pages are available. Recovering unsaved documents after a power crash or other unexpected closing has been a lifesaver.

Pros

Things I like:
-Saving files in different formats
-Opening PDF files for editing
- Adding customizations to a document
- Locking documents
-Sharing documents to track access
-Notes in documents for collaboration
- Saving documents can be on your computer or cloud
- Unsaved document recovery

Cons

- Not free to use
- PDF conversions are not always right
- Some documents saved are hard to find since default saving sometimes changes after updates

Caitlin
Overall rating
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent Software Option for Writers

Reviewed on 18/11/2024

Microsoft Word is one of the gold standard software options for writers and is pretty easy to use...

Microsoft Word is one of the gold standard software options for writers and is pretty easy to use but can be costly as it is subscription based through Microsoft 365 so if you're looking for something cheaper another software may be more in your ballpark.

Pros

I love having options when I'm writing and Microsoft Word has so many different formatting options to choose from along with tons of different document templates for different projects.

Cons

A couple of things that I don't like are that it is part of a subscription program which can get pricey and it depends heavily on a stable internet connection which can be inconvenient for users in rural areas like myself as our Internet connection is anything but stable at times.

Toylin
Overall rating
  • Industry: Food & Beverages
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Microsoft Word

Reviewed on 18/07/2024

My overall experience with Microsoft Word is exciting and creative I love writing short stories and...

My overall experience with Microsoft Word is exciting and creative I love writing short stories and novels and I spend my time doing a lot of editing so using Microsoft Word really brings me joy I write a lot of short stories and I can be very creative save files , create books and work in the comfort of your own privacy. I absolutely love Microsoft Word for its ability to save all of my important documents and I most certainly recommend Microsoft Word to all it is a very awesome business and company.

Pros

I love Microsoft Word because it simply gives you the freedom to be creative and gives you the ability to write poems edit save documents share your data save data and important files Microsoft Word is an amazing brilliant company.

Cons

There's actually nothing I do not like about Microsoft. Everything you do on Microsoft Word can automatically be saved if you have a lost file you are more than likely able to recover it safely. Microsoft is a great way to store your important files and information.

Jomaica Marie
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Microsoft Word is Familiar as a Friend

Reviewed on 17/09/2024

Overall, despite some tabs, it is still user-friendly and easy to navigate for basic task. Compare...

Overall, despite some tabs, it is still user-friendly and easy to navigate for basic task. Compare to other tools, this one is familiar to senses and looks good to users when it comes to editing. Choice of color for the tool itself is not hurtful to the eyes, especially when you are in need to look at the document for a very long time.

Pros

Microsoft Word is easy to use. New user friendly and feels familiar to senses, making it easy to learn to navigate. I like that it has auto-correct and you can use it without having to use another AI program to assist you with grammar and sentence building.

Cons

Some of the tabs for further editing needs further studying for navigation like the picture editing or column insert, some of the function on this part is not obvious. You'd need to further dig in to learn.

Manuel
Manuel
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

An excellent application but too complicated to use.

Reviewed on 11/09/2024

It's familiar to me because I've been using it for a very long time, but even so, it is still tough...

It's familiar to me because I've been using it for a very long time, but even so, it is still tough to use because it's not user-friendly.

Pros

It's a standard for word processors, so anyone in the world will be able to read your documents using Word or many other compatible applications.

Cons

Sometimes it isn't easy to achieve the desired results, especially with formatting. In my opinion, Word has a very steep learning curve.

Janete
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I really like the feature of this tool because it is easy to manipulate and practical.

Reviewed on 12/02/2023

I use Microsoft Word on a daily basis and it is a tool that makes my work a lot easier and I...

I use Microsoft Word on a daily basis and it is a tool that makes my work a lot easier and I recommend it, not least because it is an easy-to-use and easy-to-use application.

Pros

My evaluation was made according to my perception of using the product in my day-to-day life. Resources well disposed to immediate needs in the making of a text.

Cons

Not all the available tools are immediately usable, leaving some in the background.

Kristan
Overall rating
  • Industry: Construction
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Microsoft Word: changes in live time

Reviewed on 18/10/2024

Overall I am very happy with Microsoft Word. The ability to host documents on the cloud allows for...

Overall I am very happy with Microsoft Word. The ability to host documents on the cloud allows for live changes to be made between users. This is collaborative and efficient.

Pros

The ability to work share documents with colleagues makes editing, commenting and publishing a really satisfying experience.

Cons

The limited ability to format and integrate graphics from other programmes.

Laura
Overall rating
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Why Choose Word

Reviewed on 02/10/2024

Overall word does everything that we as a business need it for.
Allows us to use our company...

Overall word does everything that we as a business need it for.
Allows us to use our company headers and footers for easy personalisation for letters and allows easy editing for contracts.

Pros

How many things you can do on word is always impressive, anything you want from graphs to letter templates and contracts.

Cons

How sometimes finding things is hard, no easy how to guide for word and all the possibilities.

Verified Reviewer
Overall rating
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A User-Friendly Guide

Reviewed on 07/02/2024

Overall experience with Microsoft Word is like amazing

Overall experience with Microsoft Word is like amazing

Pros

In Microsoft Word I liked the most is Collaboration tools in Microsoft Word enable real-time editing, document sharing with customized permissions and also integration with cloud services.

Cons

I am using Microsoft Word from more than a year,
I personally like this!

John
John
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great for casual users, power users, and developers

Reviewed on 17/10/2024

25+ years as power use and Word developer

25+ years as power use and Word developer

Pros

Unparalleled range of features and extensibility.

Cons

The document object model does have a concept of pagination, making it hard to write code to say "go to page three and include this content." I realize that this is something that would only annoy developers and not a typical user.

Zethyn
Overall rating
  • Industry: Publishing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Microsoft Word and Track Changes

Reviewed on 09/09/2024

I am a daily user of Microsoft Word and am generally quite happy. I just have a hard time adjusting...

I am a daily user of Microsoft Word and am generally quite happy. I just have a hard time adjusting to updates and knowing how to update certain formatting issues.

Pros

Excellent word processing program that I use in my editing and writing business. I use Track Changes and it has been invaluable to making changes and recommendations in documents.

Cons

Regular updates. It is hard to follow all of the changes. Every couple of years the way Track Changes appears changes and it is frustrating. I spend time trying to change settings back and half the time I can't figure it out. Since Track Changes is essential to my work, it is hard when there is a change to it.

Quishea
Overall rating
  • Industry: Accounting
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Greatest Word Processing Software on the market!!

Reviewed on 05/11/2024

Overall, my experience with Microsoft Word has been very positive. It is a great tool that meets...

Overall, my experience with Microsoft Word has been very positive. It is a great tool that meets all of my word processing needs. I appreciate the extensive features, ease of use, and the collaboration aspect. While there are some cons around the cost and complexity, the benefits it offers outweigh those issues. I would recommend Microsoft Word to anyone who wants a reliable word processing solution.

Pros

Microsoft is an awesome software. I really enjoy features like spell check, grammar check, and thesaurus because they improve the quality of my writing. These features make it easier to produce polished work.

Cons

While it has many advanced features, some people may find them overwhelming to use. It can be a lot of functions to manage at once if they only require basic word processing.