PandaDoc

4.5 (1,170)
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Create, edit, track, and eSign documents quickly and easily

Overall rating

4.5 /5
(1,170)
Value for Money
4.3/5
Features
4.3/5
Ease of Use
4.4/5
Customer Support
4.3/5

92%
recommended this app
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1170 Reviews for UK Users

Jorge
Jorge
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Document E-Signatures and Automation

Reviewed on 13/11/2023

Pros

The ease of setting up template forms for multiple use was great

Cons

It can improve in logic conditional format to set up each form better for the user to complete only necessary fields when another question was answered a specific way.

Alex
Overall rating
  • Industry: Human Resources
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Pandadoc Review

Reviewed on 11/10/2024

Pandadoc is one of my favorite services that I've used, very reliable.

Pandadoc is one of my favorite services that I've used, very reliable.

Pros

What I liked most about Pandadoc was how easy it was to use the system, and how I was able to track when candidates viewed forms.

Cons

What I liked least about Pandadoc was how difficult it was to learn some of the more complex features.

Verified Reviewer
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Customer support number missing

Reviewed on 05/07/2023

Bad customer service

Bad customer service

Pros

Good price and easy to set documents template

Cons

Quotation details missing service package option

Ashley
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy, Breezy, PandaDocs!

Reviewed on 03/09/2024

Overall, PanadaDoc has been successful in helping streamline our processes and contracts for...

Overall, PanadaDoc has been successful in helping streamline our processes and contracts for remodeling projects.

Pros

Pandadoc has wonderful integrations with GMAIL, Salesforce and Quickbooks. Their ability to work with al three platforms greatly improves our sales process.

Cons

The backward-compatibility with Salesforce is very tricky to set up. Importing and exporting CRMs to link documents has proved to be a struggle in the beginning.

Sandra
Overall rating
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

My PandaDoc Review

Reviewed on 14/11/2024

My overall experience with PandaDoc has been exceptional. I really like the ease of it being...

My overall experience with PandaDoc has been exceptional. I really like the ease of it being emailed to me and being able to sign automatically without having to print.

Pros

I like the ease of opening the file and being able to view it and electronically sign it. I had no issues with signing or it being received on my mobile device.

Cons

The only thing was the print/wording of the document that I opened and no way to make the font bigger.

Ali
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Efficient Document Management with a Few Hiccups

Reviewed on 22/10/2024

Pros

The ability to create, send, and track documents all in one platform is incredibly convenient. The e-signature feature has streamlined my workflow, saving me time and hassle. It also integrates smoothly with other tools, which is a huge plus.

Cons

My experience with PandaDoc has been mostly positive. It has simplified the process of sending out contracts and getting them signed electronically, which has greatly improved efficiency. I appreciate how easy it is to use, but wish the pricing was more accessible for smaller companies.

Jason
Overall rating
  • Industry: Accounting
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to integrate with Salesforce and build custom templates

Reviewed on 22/10/2024

Easy to use and train new resources. The e-sign and forwarding capabilities makes a major impact.

Easy to use and train new resources. The e-sign and forwarding capabilities makes a major impact.

Pros

Integration with Salesforce
Easy to update custom fields
Building templates

Cons

Not much, the tool is very easy to use and training new resources was straightforward

Sydney
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Great document signing tool

Reviewed on 06/10/2024

Pros

Easy of signing documents
Able to collaborate with the whole team
Document storage

Cons

The large end page stamp that panda doc leaves on documents.

Cayla
Overall rating
  • Industry: Insurance
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Service to have

Reviewed on 04/10/2024

Pros

The easiness and convience of sending and signing documents virtually

Cons

I have no compliants about PandaDoc

Misha
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Amazing Software

Reviewed on 25/11/2024

It was a great experience that allowed our organization to appear more organized, respectable, and...

It was a great experience that allowed our organization to appear more organized, respectable, and really allowed us to transmit important files to our clients.

Pros

I believe that this software is perfect for anyone that is looking to have a platform for documents that are easy to understand and thorough

Cons

It is not the most intuitive. I would love to have a software that is best to be used with learning the best and effective methods for customers.

Ashley
Overall rating
  • Industry: Design
  • Company size: 11–50 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Awesome Usability + Easy learning-curve!

Reviewed on 21/09/2023

Overall, the benefits of PandaDoc's secure data storage, digital signature (multi and singular) and...

Overall, the benefits of PandaDoc's secure data storage, digital signature (multi and singular) and template options far outweigh the issue of phone resizing.

Pros

I love that once you make a template in PandaDoc you can easily assign signature roles, adjust client information, and input custom variables so that everything is easily customized and doesn't have to be re-built from scratch.

Cons

My biggest issue within PandaDoc is that you are not able to crop or resize photos within a frame once imported. You can re-size the frame itself but not the image.

Martin
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great free DocuSign alternative

Reviewed on 13/09/2024

PandaDoc helped us sign hundreds of contracts without any hustle. Their pricing model and free tier...

PandaDoc helped us sign hundreds of contracts without any hustle. Their pricing model and free tier are very generous and great for startups.

Pros

PandaDoc has solved all of our basic needs with its free tier. Great experience overall.

Cons

The free tier is somewhat limited, but it's done the work. DocuSign is more established and trusted.

Alternatives Considered

Docusign

Reasons for Switching to PandaDoc

We've discovered PandaDoc covers all of our basic needs in their free tier and never looked back.
Heidelyn
Overall rating
  • Industry: Computer & Network Security
  • Company size: 501–1,000 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PandaDoc Nice Product

Reviewed on 27/05/2024

Very reliable, trustworthy, useful, helpful and make your work fast and easy. Very NICE.

Very reliable, trustworthy, useful, helpful and make your work fast and easy. Very NICE.

Pros

I like how they secure my data using this product very trustworthy.

Cons

Just nothing very smooth to use this product.

Response from PandaDoc

Thank you for your feedback and support of PandaDoc!

Verified Reviewer
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Wipes the floor with DocuSign

Reviewed on 26/08/2024

I use it to send and manage model release forms with my clients. I rely on the multitude of...

I use it to send and manage model release forms with my clients. I rely on the multitude of customer fields and flexibility of the platform.

Pros

Easy to adopt and start using. The interface is simple and intuitive. Updates and enhancement are always being implemented. Being able to convert a pdf or word doc to a PandaDoc template is really slick.

Easy to add placeholders and template creation speeds up the document creation process. Being able to handle a variety of document types from contracts, proposals and invoices makes it a one stop solution.

Cons

There's no way to edit a document if it's not in a PandaDoc template format. This requires a paid subscription and is challenging for sole proprietorships.

Chris
Overall rating
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PandaDoc - document management

Reviewed on 07/07/2024

PandaDoc is an essential "partner" that helps me to keep my docs in order and secured.

PandaDoc is an essential "partner" that helps me to keep my docs in order and secured.

Pros

It makes the document management a easy job, saved me a lot of time. Some important features for me are the construction estimates and quoting, more than a half of my job is done with the help of PandaDoc. The possibility to get digital signatures on your contracts and docs is crucial for and offers the liberty to do the job on the go. Document cloud offers a secure storage and available from any device wherever you are.

Cons

Is not perfect, but there are no cons worth mentioning here.

Paolo
Overall rating
  • Industry: Hospitality
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

An Amazing Document Management Software

Reviewed on 07/09/2024

Pros

Unlike DocuSign, PandaDoc offers great features for document management including electronic signing.
I like the automation and workflow features and it ensures a smooth way of handling documents.
I also like the billing and invoicing capabilities.

Cons

I only have praises for PandaDoc as it hasn't failed.

Yuri
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A very easy-to-use platform

Reviewed on 03/09/2024

We use it to send contracts to our customers and so far we haven't had any issues with he platform.

We use it to send contracts to our customers and so far we haven't had any issues with he platform.

Pros

Very versatile and easy-to-use platform.

Cons

For the time we're working with PandaDoc we haven't seen any cons.

Luiza
Overall rating
  • Industry: Newspapers
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Documents powerhouse

Reviewed on 26/03/2024

Is great in managing your documents, create and store them securely.

Is great in managing your documents, create and store them securely.

Pros

Account setup was easy and support was very fast and clear. I manage with PandaDoc all documents, document creation and signing. A real document manage powerhouse.

Cons

From my point of view the price could be a little smaller on monthly plans, but not a deal breaker.

Response from PandaDoc

Thank you for your feedback and support of PandaDoc!

Priya
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Luxury documents and budgets are what PandaDoc stands for

Reviewed on 19/10/2023

We've found it incredibly useful for sending detailed quotations to potential clients. We have also...

We've found it incredibly useful for sending detailed quotations to potential clients. We have also used electronic signatures when necessary for the transaction at hand. Its reach has been significant for the records we maintain. This program is highly suggested as it is crucial for legalizing your business paperwork. The automated price estimates met my expectations, and you'll find them helpful.

Pros

Using PandaDoc, I don't have to worry about designating an employee to generate quotations and distribute them to potential hires. Having a database of electronic signatures is helpful because of my prior company. My team and I use the same library and templates to assure any client that we provide the same service level.

Cons

As a user, I would like the option of creating separate folders for different types of documents, inside which I might arrange things like price quotes by creation date.

Abhishek
Overall rating
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best tool to e Sign contacts and documents

Reviewed on 29/08/2024

Great tool to sign contracts and documents , email client and track the current status.
Also has...

Great tool to sign contracts and documents , email client and track the current status.
Also has remainder email feature to get updates when someone signs the document.

Pros

Best tool for e-signing document , Feature to upload a document , create respective signing fields and sent directly via email to client.

Cons

Starter plans doesn't have CRM Integrations.

Prince
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

My outstanding experience with PandaDoc.

Reviewed on 18/02/2024

Pros

It is simple to generate custom proposals,quotes and contracts with PandaDoc.I can easily create,edit, share and manage documents with PandaDoc.It is possible to sign documents electronically with PandaDoc.

Cons

Everything work perfectly with PandaDoc hence I have nothing to complain.

Response from PandaDoc

Thank you for your feedback and support of PandaDoc!

Gordon
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

I quickly did a proposal thanks to the helpof PandaDoc

Reviewed on 08/06/2024

Overall, PandaDoc is a great product. I would highly recommend and would probably be using it soon.

Overall, PandaDoc is a great product. I would highly recommend and would probably be using it soon.

Pros

I recently had to do a proposal and after weeks of procrastinating, I finally went on to the internet and searched for proposal templates I could use. Thats when I met PendaDoc and immediately clicked the link to see what I could get. I got a nicely done template that needed me to only change a few things like the logo, and my company name to get the proposal ready. After like one hour of making the necessary edits, my proposal was ready.
I believe that PandaDoc was quite easy and straightforward to use. I can't remember needing to use any article or video to learn how to use it.
I only needed to input my credit card details to get to use the premium version of PandaDoc. I got like a month of free premium trial to test out PandaDoc. I like this. You get to try premium PandDoc for free for the first month.

Cons

Panda is quite expensive. After my free trial, I got a bill of about 200 dollars, which is quite expensive for me.

Bo
Bo
Overall rating
  • Industry: Banking
  • Company size: 10,000+ Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

E-signing in minutes

Reviewed on 24/11/2023

Have still using PandaDoc for follow-ups, gets the correct signature from the correct person once...

Have still using PandaDoc for follow-ups, gets the correct signature from the correct person once you get the setup done.

Pros

Can recognize signatures on images with mobile which makes the product unique, can create automated approval flow and ensures it gets signed correctly within bands, limits and in the correct order.

Cons

The main dashboard should be simplified, we do not need to see everything in the main screen. The simpler (and faster), the better.

Verified Reviewer
Overall rating
  • Industry: Market Research
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Better than DocuSign

Reviewed on 04/06/2024

Pros

PandaDoc gives us more flexibility when it comes to multiple signs needs for our contracts. It lets us edit and update the previous doc without having to create a new one.

Cons

Integration limitation with our current tech stack.

Robert
Overall rating
  • Industry: Newspapers
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

A very good alternative to ... you know who

Reviewed on 16/02/2024

Pros

Is a great tool to manage your contracts, invoices and others. Easily to setup and get it running. It saves you a lot of time when it comes to documents hassle.

Cons

Is not the cheapest in his category, would be great if they offered some discounts.

Alternatives Considered

Adobe Acrobat Reader and Adobe Acrobat

Response from PandaDoc

Thank you for your feedback and support of PandaDoc!