PandaDoc Reviews
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1170 Reviews for UK Users
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Document E-Signatures and Automation
Reviewed on 13/11/2023
Pros
The ease of setting up template forms for multiple use was great
Cons
It can improve in logic conditional format to set up each form better for the user to complete only necessary fields when another question was answered a specific way.
- Industry: Human Resources
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Pandadoc Review
Reviewed on 11/10/2024
Pandadoc is one of my favorite services that I've used, very reliable.
Pandadoc is one of my favorite services that I've used, very reliable.
Pros
What I liked most about Pandadoc was how easy it was to use the system, and how I was able to track when candidates viewed forms.
Cons
What I liked least about Pandadoc was how difficult it was to learn some of the more complex features.
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Customer support number missing
Reviewed on 05/07/2023
Bad customer service
Bad customer service
Pros
Good price and easy to set documents template
Cons
Quotation details missing service package option
- Industry: Construction
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy, Breezy, PandaDocs!
Reviewed on 03/09/2024
Overall, PanadaDoc has been successful in helping streamline our processes and contracts for...
Overall, PanadaDoc has been successful in helping streamline our processes and contracts for remodeling projects.
Pros
Pandadoc has wonderful integrations with GMAIL, Salesforce and Quickbooks. Their ability to work with al three platforms greatly improves our sales process.
Cons
The backward-compatibility with Salesforce is very tricky to set up. Importing and exporting CRMs to link documents has proved to be a struggle in the beginning.
- Industry: Construction
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
My PandaDoc Review
Reviewed on 14/11/2024
My overall experience with PandaDoc has been exceptional. I really like the ease of it being...
My overall experience with PandaDoc has been exceptional. I really like the ease of it being emailed to me and being able to sign automatically without having to print.
Pros
I like the ease of opening the file and being able to view it and electronically sign it. I had no issues with signing or it being received on my mobile device.
Cons
The only thing was the print/wording of the document that I opened and no way to make the font bigger.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Efficient Document Management with a Few Hiccups
Reviewed on 22/10/2024
Pros
The ability to create, send, and track documents all in one platform is incredibly convenient. The e-signature feature has streamlined my workflow, saving me time and hassle. It also integrates smoothly with other tools, which is a huge plus.
Cons
My experience with PandaDoc has been mostly positive. It has simplified the process of sending out contracts and getting them signed electronically, which has greatly improved efficiency. I appreciate how easy it is to use, but wish the pricing was more accessible for smaller companies.
- Industry: Accounting
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to integrate with Salesforce and build custom templates
Reviewed on 22/10/2024
Easy to use and train new resources. The e-sign and forwarding capabilities makes a major impact.
Easy to use and train new resources. The e-sign and forwarding capabilities makes a major impact.
Pros
Integration with Salesforce
Easy to update custom fields
Building templates
Cons
Not much, the tool is very easy to use and training new resources was straightforward
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great document signing tool
Reviewed on 06/10/2024
Pros
Easy of signing documents
Able to collaborate with the whole team
Document storage
Cons
The large end page stamp that panda doc leaves on documents.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Service to have
Reviewed on 04/10/2024
Pros
The easiness and convience of sending and signing documents virtually
Cons
I have no compliants about PandaDoc
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Amazing Software
Reviewed on 25/11/2024
It was a great experience that allowed our organization to appear more organized, respectable, and...
It was a great experience that allowed our organization to appear more organized, respectable, and really allowed us to transmit important files to our clients.
Pros
I believe that this software is perfect for anyone that is looking to have a platform for documents that are easy to understand and thorough
Cons
It is not the most intuitive. I would love to have a software that is best to be used with learning the best and effective methods for customers.
- Industry: Design
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome Usability + Easy learning-curve!
Reviewed on 21/09/2023
Overall, the benefits of PandaDoc's secure data storage, digital signature (multi and singular) and...
Overall, the benefits of PandaDoc's secure data storage, digital signature (multi and singular) and template options far outweigh the issue of phone resizing.
Pros
I love that once you make a template in PandaDoc you can easily assign signature roles, adjust client information, and input custom variables so that everything is easily customized and doesn't have to be re-built from scratch.
Cons
My biggest issue within PandaDoc is that you are not able to crop or resize photos within a frame once imported. You can re-size the frame itself but not the image.
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Great free DocuSign alternative
Reviewed on 13/09/2024
PandaDoc helped us sign hundreds of contracts without any hustle. Their pricing model and free tier...
PandaDoc helped us sign hundreds of contracts without any hustle. Their pricing model and free tier are very generous and great for startups.
Pros
PandaDoc has solved all of our basic needs with its free tier. Great experience overall.
Cons
The free tier is somewhat limited, but it's done the work. DocuSign is more established and trusted.
Alternatives Considered
DocusignReasons for Switching to PandaDoc
We've discovered PandaDoc covers all of our basic needs in their free tier and never looked back.- Industry: Computer & Network Security
- Company size: 501–1,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
PandaDoc Nice Product
Reviewed on 27/05/2024
Very reliable, trustworthy, useful, helpful and make your work fast and easy. Very NICE.
Very reliable, trustworthy, useful, helpful and make your work fast and easy. Very NICE.
Pros
I like how they secure my data using this product very trustworthy.
Cons
Just nothing very smooth to use this product.
Response from PandaDoc
Thank you for your feedback and support of PandaDoc!
- Industry: Photography
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Wipes the floor with DocuSign
Reviewed on 26/08/2024
I use it to send and manage model release forms with my clients. I rely on the multitude of...
I use it to send and manage model release forms with my clients. I rely on the multitude of customer fields and flexibility of the platform.
Pros
Easy to adopt and start using. The interface is simple and intuitive. Updates and enhancement are always being implemented. Being able to convert a pdf or word doc to a PandaDoc template is really slick.
Easy to add placeholders and template creation speeds up the document creation process. Being able to handle a variety of document types from contracts, proposals and invoices makes it a one stop solution.
Cons
There's no way to edit a document if it's not in a PandaDoc template format. This requires a paid subscription and is challenging for sole proprietorships.
- Industry: Civil Engineering
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
PandaDoc - document management
Reviewed on 07/07/2024
PandaDoc is an essential "partner" that helps me to keep my docs in order and secured.
PandaDoc is an essential "partner" that helps me to keep my docs in order and secured.
Pros
It makes the document management a easy job, saved me a lot of time. Some important features for me are the construction estimates and quoting, more than a half of my job is done with the help of PandaDoc. The possibility to get digital signatures on your contracts and docs is crucial for and offers the liberty to do the job on the go. Document cloud offers a secure storage and available from any device wherever you are.
Cons
Is not perfect, but there are no cons worth mentioning here.
- Industry: Hospitality
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
An Amazing Document Management Software
Reviewed on 07/09/2024
Pros
Unlike DocuSign, PandaDoc offers great features for document management including electronic signing.
I like the automation and workflow features and it ensures a smooth way of handling documents.
I also like the billing and invoicing capabilities.
Cons
I only have praises for PandaDoc as it hasn't failed.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A very easy-to-use platform
Reviewed on 03/09/2024
We use it to send contracts to our customers and so far we haven't had any issues with he platform.
We use it to send contracts to our customers and so far we haven't had any issues with he platform.
Pros
Very versatile and easy-to-use platform.
Cons
For the time we're working with PandaDoc we haven't seen any cons.
- Industry: Newspapers
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Documents powerhouse
Reviewed on 26/03/2024
Is great in managing your documents, create and store them securely.
Is great in managing your documents, create and store them securely.
Pros
Account setup was easy and support was very fast and clear. I manage with PandaDoc all documents, document creation and signing. A real document manage powerhouse.
Cons
From my point of view the price could be a little smaller on monthly plans, but not a deal breaker.
Response from PandaDoc
Thank you for your feedback and support of PandaDoc!
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Luxury documents and budgets are what PandaDoc stands for
Reviewed on 19/10/2023
We've found it incredibly useful for sending detailed quotations to potential clients. We have also...
We've found it incredibly useful for sending detailed quotations to potential clients. We have also used electronic signatures when necessary for the transaction at hand. Its reach has been significant for the records we maintain. This program is highly suggested as it is crucial for legalizing your business paperwork. The automated price estimates met my expectations, and you'll find them helpful.
Pros
Using PandaDoc, I don't have to worry about designating an employee to generate quotations and distribute them to potential hires. Having a database of electronic signatures is helpful because of my prior company. My team and I use the same library and templates to assure any client that we provide the same service level.
Cons
As a user, I would like the option of creating separate folders for different types of documents, inside which I might arrange things like price quotes by creation date.
- Industry: Computer & Network Security
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best tool to e Sign contacts and documents
Reviewed on 29/08/2024
Great tool to sign contracts and documents , email client and track the current status.
Also has...
Great tool to sign contracts and documents , email client and track the current status.
Also has remainder email feature to get updates when someone signs the document.
Pros
Best tool for e-signing document , Feature to upload a document , create respective signing fields and sent directly via email to client.
Cons
Starter plans doesn't have CRM Integrations.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
My outstanding experience with PandaDoc.
Reviewed on 18/02/2024
Pros
It is simple to generate custom proposals,quotes and contracts with PandaDoc.I can easily create,edit, share and manage documents with PandaDoc.It is possible to sign documents electronically with PandaDoc.
Cons
Everything work perfectly with PandaDoc hence I have nothing to complain.
Response from PandaDoc
Thank you for your feedback and support of PandaDoc!
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
I quickly did a proposal thanks to the helpof PandaDoc
Reviewed on 08/06/2024
Overall, PandaDoc is a great product. I would highly recommend and would probably be using it soon.
Overall, PandaDoc is a great product. I would highly recommend and would probably be using it soon.
Pros
I recently had to do a proposal and after weeks of procrastinating, I finally went on to the internet and searched for proposal templates I could use. Thats when I met PendaDoc and immediately clicked the link to see what I could get. I got a nicely done template that needed me to only change a few things like the logo, and my company name to get the proposal ready. After like one hour of making the necessary edits, my proposal was ready.
I believe that PandaDoc was quite easy and straightforward to use. I can't remember needing to use any article or video to learn how to use it.
I only needed to input my credit card details to get to use the premium version of PandaDoc. I got like a month of free premium trial to test out PandaDoc. I like this. You get to try premium PandDoc for free for the first month.
Cons
Panda is quite expensive. After my free trial, I got a bill of about 200 dollars, which is quite expensive for me.
- Industry: Banking
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
E-signing in minutes
Reviewed on 24/11/2023
Have still using PandaDoc for follow-ups, gets the correct signature from the correct person once...
Have still using PandaDoc for follow-ups, gets the correct signature from the correct person once you get the setup done.
Pros
Can recognize signatures on images with mobile which makes the product unique, can create automated approval flow and ensures it gets signed correctly within bands, limits and in the correct order.
Cons
The main dashboard should be simplified, we do not need to see everything in the main screen. The simpler (and faster), the better.
- Industry: Market Research
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Better than DocuSign
Reviewed on 04/06/2024
Pros
PandaDoc gives us more flexibility when it comes to multiple signs needs for our contracts. It lets us edit and update the previous doc without having to create a new one.
Cons
Integration limitation with our current tech stack.
- Industry: Newspapers
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
A very good alternative to ... you know who
Reviewed on 16/02/2024
Pros
Is a great tool to manage your contracts, invoices and others. Easily to setup and get it running. It saves you a lot of time when it comes to documents hassle.
Cons
Is not the cheapest in his category, would be great if they offered some discounts.
Response from PandaDoc
Thank you for your feedback and support of PandaDoc!