Slack

4.7 (23,460)
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A single place for team communication and workflows

Overall rating

4.7 /5
(23,460)
Value for Money
4.5/5
Features
4.6/5
Ease of Use
4.6/5
Customer Support
4.4/5

96%
recommended this app
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23460 Reviews for UK Users

Sonia
Sonia
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Best Tool For your Team Interactions

Reviewed on 18/09/2024

Pros

We can Pin the important tasks, information, can go in huddle directly and ease of use

Cons

Sometimes the voice in huddle is not clear

Aniruddha
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Collaborative workspace with Productive Document Management

Reviewed on 24/09/2024

It is a "team tool" as I like to call it. Also the addition of AI into it is a great way to...

It is a "team tool" as I like to call it. Also the addition of AI into it is a great way to customize personal feed and stay in touch with teams and on individual projects as well. It allows users to chat and manage document tracking in real time.

Pros

Slack is a very straightforward and easy to use collaborative workspace to work within teams and with different business units as well. It helps teams to stay informed and interactive about updates and project activities.

Cons

In my personal opinion, Slack is a bit overpriced for features and its capabilities. It is a great tool but could help users if price is bit reduced or there are more features to break-even the expensive cost.

Alternatives Considered

Zoom Workplace and GoTo Connect

Reasons for Switching to Slack

Slack seemed up to the industry standards and with a wide bandwidth to cater our business needs. A little expensive but worth the money.
Chelsea
Overall rating
  • Industry: Law Practice
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Slack needs tightening up

Reviewed on 19/11/2024

of all of the team productivity products I have used, slack is probably the worst honestly. I did...

of all of the team productivity products I have used, slack is probably the worst honestly. I did not feel connected, the interface was confusing, and it just did not serve the intended purpose

Pros

I guess it makes a good forum for connecting people but there are just better products

Cons

the interface is a mess; the notifications are overwhelming and the connection to others is very disjointed

Anthony
Overall rating
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A.Onyiba Slack Filled Insight (Experience Based on 7+ Years)

Reviewed on 13/11/2024

Business instant messaging, live chat and video conferencing are among the benefits which I gain...

Business instant messaging, live chat and video conferencing are among the benefits which I gain from Slack.

Pros

Slack is used across all business units in my organization. I like that it makes it super easy to share large files online, conduct corporate meetings, send and receive DMs from one single spot.

Cons

I crown 👑 the vendor since they keep updating Slack to meet our needs so we may never lag behind - it is flawless at the moment.

Jenna
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Favorite messaging platform out there!

Reviewed on 10/11/2024

Pros

To start, the easy to use interface is a HUGE benefit. If you have ever used any messaging platforms before, jumping into Slack will be seamless. It is intuitive and streamlined. I also love that it keeps all communication in one place - whether that be huddles, group chats, one-on-one conversations, or channels. Everything is easily searchable. Slack really improved its functionality when it added the ability to do calls a few years back.

Cons

Overall, I am thrilled with the platform. I love that it offers a free plan, but the paid are a bit pricey compared to others in the market. Also, the limited users available in a huddle is a bit of a con but not large enough to deter me from recommending Slack.

Skyler
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

PERFECT for collabing with large teams!

Reviewed on 09/11/2024

I have used Slack for almost 7 years to manage my team of over 100 contributors. We have group...

I have used Slack for almost 7 years to manage my team of over 100 contributors. We have group channels as well as team channels for certain teams (writing, editing, design, etc). It's perfect for group collab, one on one convos and group segmentation. I absolutely love it!

Pros

- Ability to have dedicated channels for certain topics
- Ability to have both public and private channels
- Option to create custom emojis (this is just fun)
- Easy to invite teammates
- Easy to @mention teammates and tag them when appropriate
- Excellent for team collaboration
- Supports video calls

Cons

Slack's free plan used to save messages for months now I believe after 90 days the old messages are deleted. This is annoying because we have group rules we have to repost often. That's the only downside.

Aleksandra
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Cool way to work and chat.

Reviewed on 05/11/2024

My experience with Slack has been really positive. It’s incredibly user-friendly, with all the...

My experience with Slack has been really positive. It’s incredibly user-friendly, with all the tools for both quick, casual chats and more structured team collaboration. I love how easy it is to send files like spreadsheets and data right in the chat, so we don’t have to jump between different platforms. The fun features, like GIFs, stickers, and video clips, add a nice touch of personality, making remote work feel more connected and personal.

Pros

I love how Slack makes our virtual office feel more alive! It's easy to use, and I’m all about the fun features like stickers and videos that let me add some personality. Plus, I can send all kinds of work stuff—like sheets and data—which is super useful. It definitely makes work chats feel more efficient and way more enjoyable!

Cons

I honestly can’t think of anything I dislike about Slack.

Allison
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect for team collaboration - internal and external.

Reviewed on 03/11/2024

I've used Slack with several organizations, including a non-profit and marketing agencies. We used...

I've used Slack with several organizations, including a non-profit and marketing agencies. We used it to do internal planning and also planning with the client in a channel dedicated to them.

Pros

Slack is great for working with internal teams and with external guests. I like that you can create lots of channels for specific topics or teams and that you can reply to comments in an individual comment replay thread.

Cons

I can't think of any Cons. Slack's functionality is great and works very well.

Phil
Overall rating
  • Industry: Arts & Crafts
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Unlocking & Unleashing the Power of BIM, VC and Live Chat with Slack

Reviewed on 30/10/2024

Pros

Slack is the backbone tool for BIM and live chat in my organization.
What I like most recently is the implementation of video conferencing capability.

Cons

Never have I experienced a bug on Slack for nearly half a decade now.

Jaime
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Slack for the everyday user

Reviewed on 28/10/2024

Slack is wonderful—it’s never a question of its usefulness. It gives our team the opportunity to...

Slack is wonderful—it’s never a question of its usefulness. It gives our team the opportunity to grow, connect, and collaborate effortlessly. Slack is easy to train on and lets you show off your personality. It also has many hacks and tricks that most people don’t know about, like setting reminders, sharing a GIF instantly, and mentioning individuals, only those online, or an entire channel. It’s a smart system that I love using.

Pros

The ease of communication between teams, colleagues, and even adding a second or third company is so easy. I also love how easy it is to start a 'video call' huddle with anyone in your organization. With one click, you’re chatting over video, sharing your screen, and connecting with someone on the other side of the world. It also integrates very well with Zapier, Google, Asana, Calendly and many more.

Cons

I'm not sure if this is a Slack issue or a user issue. I’m an Apple product fanatic; however, when my Slack is buzzing with notifications from all the workflows and channels I’m in, my phone, laptop, and watch all go off simultaneously, which can be overstimulating. Although I’ve turned off notifications on my watch (for my sanity), there are times I wish only certain channels would communicate to it.

Alexandra
Overall rating
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A.Nott 6+ Years Slack Experience Explained in a Survey

Reviewed on 24/10/2024

Pros

Slack for the past 6+ Years has been a reliable tool for instant messaging, team collaboration, large file sharing and audio conferencing.
The newly updated feature (VC) enables me to schedule and join corporate meetings from anywhere over the internet.

Cons

If overall rating was exceeding 10 *, I would have rated it high since vendor keeps updated the platform everyday.

Chinwe
Overall rating
  • Industry: Arts & Crafts
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Must Have BIM, Live Chat and VC Program

Reviewed on 11/11/2024

Sharing large files, sending and receiving instant messages are the main benefits which i relish...

Sharing large files, sending and receiving instant messages are the main benefits which i relish with Slack.

Pros

Slack gives me the ability to handle corporate meetings online via the nee updated feature (VC).

Cons

Ever since they upgraded the version mainly incorporating VC capability, the platform became flawless like never before.

Austine
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A/V/W Conferencing and Large File Sharing Made Easy by Slack

Reviewed on 06/09/2024

Pros

Slack has a wide array of features which I use on a daily basis to streamline business processes such as instant messaging, live chat and web conferencing.

Cons

Slack has all the capabilities that I use on a daily basis without facing issues

Fanne
Overall rating
  • Industry: Publishing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

BIM, Live Chat and File Sharing in One Place with Slack

Reviewed on 22/08/2024

Business instant messaging and large file sharing.

Business instant messaging and large file sharing.

Pros

Slack enhances real-time team collaboration which boost productivity in my organization.
It offers audio and video conferencing capabilities which enables me to handle online meetings.

Cons

Slack has never failed to accomplish my needs and I use it on a daily basis.

Cliff
Overall rating
  • Industry: Automotive
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

My Journey with Slack at ASEA

Reviewed on 10/09/2024

Pros

Slack’s newest feature (video conferencing) allows me to conduct corporate meetings online.

Cons

Slack is the oldest tool that I still use and pose no error on my end.

Leticia
Overall rating
  • Industry: Retail
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

What’s Slack? Opinion Based on my Experience

Reviewed on 25/08/2024

Pros

Availability of video conferencing capability which wasn’t there when I first implemented Slack is what amuses me currently.

Cons

There has be no drawbacks on Slack for over two years now. The vendor keeps improving and updating this tool everyday.

Samuel
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantabulous Tool for Instant Messaging and Team Collab

Reviewed on 25/08/2024

Team collaboration, file sharing and video conferencing.

Team collaboration, file sharing and video conferencing.

Pros

Availability of iOS mobile application is what I like most since I am able to conference, send and receive messages from anywhere over the internet.

Cons

I do not encounter any overwhelming aspect when using Slack.

Pius
Overall rating
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

What You Oughta Comprehend ‘bout Slack

Reviewed on 07/11/2024

Large file sharing, team collaboration and video conferencing.

Large file sharing, team collaboration and video conferencing.

Pros

Currently I like the fact that the vendor incorporated video conferencing capability which allows me to handle corporate meetings online without integrating with external apps.

Cons

Truth be told, I am facing zero drawbacks when using Slack at the moment.

Phillip
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Slack is the Most Robust BIM Program

Reviewed on 02/06/2024

It is easy to coordinate on projects via communication channels with Slack.

It is easy to coordinate on projects via communication channels with Slack.

Pros

The new feature (video conferencing) is the best tool so far since it enables me to schedule and join online corporate meetings.

Cons

I can’t complain since Slack suits all my daily needs at workplace.

Luke
Luke
Overall rating
  • Industry: Law Enforcement
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Slack review for Pearson Locke Law

Reviewed on 27/05/2024

I had and having the best experience with slack, and I don't think we could replace it with any...

I had and having the best experience with slack, and I don't think we could replace it with any other platform. It's made our life way easier and I wouldn't regret letting it be the platform to manage our team and become our go-to team communication resource

Pros

It's chat support and how it allows us to communicate with our team and manage different sectors of the team in just one place

Cons

It's communication resource, like chat and huddle.
It's efficient chat support

Samantha
Overall rating
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great communication tool

Reviewed on 22/10/2024

Slack is awesome. It serves its purpose well! It's everything you need for communication in the...

Slack is awesome. It serves its purpose well! It's everything you need for communication in the workplace. This is great for remote workers. The dashboard is very organized with a column on the left to separate channels from DMs. You can also change your status just like any other messenger, and/or leave away messages when you are away from your desk.

Pros

What I like most about Slack is how easy it is to use and how organized everything is.

Cons

The only thing I can complain about is having login issues occasionally due to random errors.

Daisy
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I Cut Myself a Piece of Slack Ever since 2018

Reviewed on 18/11/2024

Communications through Slack boost productivity which leads to high ROI.

Communications through Slack boost productivity which leads to high ROI.

Pros

Slack enhances internal communications through business instant messaging and video conferencing.

Cons

I do not encounter issues while using Slack on my end.

Olanrewaju
Overall rating
  • Industry: Religious Institutions
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Slack is Quite Simple, but Simply the Best for BIM and VC

Reviewed on 22/10/2024

Video and audio conferencing.

Large file sharing.

Video and audio conferencing.

Large file sharing.

Pros

Slack has been my favorite tool of all times. I like that it has introduced VC which makes it easy to handle corporate meetings.

Cons

There is nothing which I can outline as a flaw at the moment.

Ajaya
Ajaya
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Slack for Streamlined Communication

Reviewed on 28/02/2024

Slack is now a necessary tool for our everyday operations because it has significantly increased...

Slack is now a necessary tool for our everyday operations because it has significantly increased our team's productivity, cooperation, and communication.

Pros

Slack has an easy-to-use design, integrates with other programs seamlessly, and provides a variety of communication channels, including file sharing, video conferencing, and chat.

Cons

There are occasionally little bugs or outages, and in larger teams, handling notifications can be difficult.

Jamie
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Slack keeps us together

Reviewed on 18/10/2024

Slack is amazing! It integrates with google and is our number one way to communicate with the team.

Slack is amazing! It integrates with google and is our number one way to communicate with the team.

Pros

I love slack! Slack is so simple yet full of little tricks and the easiest way to say in touch with everyone.

Cons

The only con is that we didn't use it sooner!