---
description: Learn how Slack can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Slack.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Slack Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Instant Messaging Software](/directory/320/instant-messaging-chat/software) > [Slack](/software/91563/slack)

# Slack

Canonical: https://www.getapp.co.uk/software/91563/slack

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> Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do
> 
> Verdict: Rated **4.7/5** by 24076 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Slack

Slack surveyed thousands of Team Owners and Admins to see how Slack helps their teams work. The average team using Slack sees:&#10;&#10; A 32% increase in productivity. &#10;&#10; A 48.6% reduction in internal email.&#10;&#10; A 25.1% reduction in meetings.&#10;&#10; And, 80.4% agree Slack has increased transparency on their team. &#10;&#10;These findings have both tangible and intangible benefits for any business. Fewer meetings, reply-all email threads, and lengthy conference calls means teams can work smarter and be more productive. Additionally, this helps teams feel more connected and engaged at work.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 24076 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Slack
- **Location**: San Francisco, US
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$8.75
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below:&#10;&#10;Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly)&#10;&#10;Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly)&#10;&#10;Enterprise Grid: contact Slack for custom pricing details
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, French, German, Japanese, Spanish
- **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more

## Features

- @mentions
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Tracking
- Activity/News Feed
- Alerts/Notifications
- Archiving & Retention
- Audio Calls
- Audio Capture
- Authentication
- Brainstorming
- CRM
- Calendar Management
- Call Conferencing
- Call Recording
- Call Routing
- Chat/Messaging
- Chatbot
- Collaboration Tools

## Integrations (187 total)

- 5pm
- Aha\!
- Airbrake
- Aircall
- Airtable
- Amplitude
- Any.do
- AppSignal
- Asana
- Assembla
- Automile
- Azuqua
- AzureDesk
- BambooHR
- Baremetrics

... and 172 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Instant Messaging Software](https://www.getapp.co.uk/directory/320/instant-messaging-chat/software)

## Related Categories

- [Instant Messaging Software](https://www.getapp.co.uk/directory/320/instant-messaging-chat/software)
- [Productivity Software](https://www.getapp.co.uk/directory/330/productivity/software)
- [Collaboration Software](https://www.getapp.co.uk/directory/335/web-collaboration/software)
- [File Sharing Software](https://www.getapp.co.uk/directory/422/file-sharing-api/software)
- [Sales Engagement Platform Software](https://www.getapp.co.uk/directory/2791/sales-engagement-platform/software)

## Alternatives

1. [Microsoft Teams](https://www.getapp.co.uk/software/105615/microsoft-teams) — 4.5/5 (10991 reviews)
2. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5138 reviews)
3. [Google Workspace](https://www.getapp.co.uk/software/90761/google-apps-for-business) — 4.7/5 (17532 reviews)
4. [Google Meet](https://www.getapp.co.uk/software/121823/google-hangouts) — 4.5/5 (12091 reviews)
5. [Asana](https://www.getapp.co.uk/software/90584/asana) — 4.5/5 (13557 reviews)

## Reviews

### "Slack is a consistently solid chat application with a host of features" — 4.0/5

> **Tom** | *27 March 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: I have been using Slack for years now and it has been a consistently solid messaging platform.&#10;Its ability to hook into automations has been a great ability for us.&#10;Slack is straightforward to use, great for file sharing, providing the ability for ad-hoc meetings also.
> 
> **Cons**: I have very little in terms of complaints with Slack. It does exactly what I need it to do with issue.
> 
> Slack is a great product, virtually bug free and does everything you would expect of it. It’s available on mobile, desktop app and in a web browser

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### "Slack over 4 years" — 5.0/5

> **Rakhi** | *1 April 2026* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: it makes collaboration feel effortless—quick questions get answered fast, and it reduces the need for unnecessary meetings. I also really appreciate the way channels create a shared “team memory”: decisions, context, links, and updates are easy to find later, which is a huge help when you’re juggling multiple projects.
> 
> **Cons**: Slack can quietly create a “always-on” feeling—because messages move fast, it’s easy to feel pressure to respond immediately even when you’re deep in focused work. Another pain point is that important information can get trapped in threads and DMs; if something isn’t documented elsewhere, it can become hard to rediscover later, especially when channel volume is high and older context gets buried.
> 
> My experience with Slack has been very positive. It’s one of the best tools for day-to-day team communication and quick coordination, and it keeps work moving without a lot of friction. It does take some discipline (good channel hygiene, using threads, and knowing when to move things to docs), but when used well it’s a huge productivity boost.

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### "Powerful team communication with an overwhelming UI" — 3.0/5

> **Verified Reviewer** | *30 December 2025* | Computer Software | Recommendation rating: 6.0/10
> 
> **Pros**: Slack makes it very easy to communicate with anyone across the organization. Being able to quickly message teammates, participate in team channels, and have dedicated groups for different functions helps speed up collaboration and decision making. It is also helpful knowing exactly where to go to ask questions or get quick answers. The notification settings can be useful when configured properly and help ensure important messages are not missed.
> 
> **Cons**: The user interface can be challenging to navigate, especially when trying to find past conversations, threads you have commented in, or messages saved for later. It can be difficult to track down specific chats or discussions by date. While some of this functionality may exist, it is not intuitive or easy to discover.&#10;&#10;Slack can also feel overwhelming due to the constant flow of messages. Without careful customization of channels and notifications, it is easy to become inundated with information. The ease of reaching anyone at any time can also create a sense of urgency around everything, which can make it harder to prioritize what truly needs immediate attention. It requires significant user effort to manage effectively, and the UI could benefit from being more streamlined and user friendly.

-----

### "Good for live community" — 4.0/5

> **Verified Reviewer** | *29 January 2026* | Retail | Recommendation rating: 7.0/10
> 
> **Pros**: The possibility to be part of different communities with the same profile and the set  up of notifications.
> 
> **Cons**: I feel that the accessibility when someone send you a link. Sometimes that link doesn't work  and opens a lot of links.
> 
> Has been really good because help me a lot to share information at work and be live when is needed or not.

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### "Good everyday tool for quick team communication" — 5.0/5

> **Harshul** | *6 March 2026* | Pharmaceuticals | Recommendation rating: 9.0/10
> 
> **Pros**: Slack makes team chats quick and easy, and it keeps everything in one place.&#10;Channels help keep work organized so things don’t get lost in long email threads.&#10;It’s simple to share files or updates without slowing anyone down
> 
> **Cons**: Notifications can get messy when you’re in too many channels.&#10;Search works ok but sometimes older messages are hard to find.&#10;Calls and huddles are fine, but not as strong as other meeting tools
> 
> Overall my experience has been good. It keeps communication fast and helps the team stay on track.&#10;There are small annoyances here and there, but nothing that breaks the workflow.&#10;It’s basically become part of the daily routine without thinking too much about it.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/91563/slack)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/91563/slack> |
| de-AT | <https://www.getapp.at/software/91563/slack> |
| en | <https://www.getapp.com/collaboration-software/a/slack/> |
| en-AE | <https://www.getapp.ae/software/91563/slack> |
| en-AU | <https://www.getapp.com.au/software/91563/slack> |
| en-CA | <https://www.getapp.ca/software/91563/slack> |
| en-GB | <https://www.getapp.co.uk/software/91563/slack> |
| en-IE | <https://www.getapp.ie/software/91563/slack> |
| en-NZ | <https://www.getapp.co.nz/software/91563/slack> |
| en-SG | <https://www.getapp.sg/software/91563/slack> |
| en-ZA | <https://www.getapp.za.com/software/91563/slack> |
| es | <https://www.getapp.es/software/91563/slack> |
| es-CL | <https://www.getapp.cl/software/91563/slack> |
| es-CO | <https://www.getapp.com.co/software/91563/slack> |
| es-MX | <https://www.getapp.com.mx/software/91563/slack> |
| fr | <https://www.getapp.fr/software/91563/slack> |
| fr-BE | <https://fr.getapp.be/software/91563/slack> |
| fr-CA | <https://fr.getapp.ca/software/91563/slack> |
| nl | <https://www.getapp.nl/software/91563/slack> |
| nl-BE | <https://www.getapp.be/software/91563/slack> |
| pt | <https://www.getapp.com.br/software/91563/slack> |
| pt-PT | <https://www.getapp.pt/software/91563/slack> |

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