--- description: Learn how Slack can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Slack. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Slack Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Instant Messaging Software](/directory/320/instant-messaging-chat/software) > [Slack](/software/91563/slack) # Slack Canonical: https://www.getapp.co.uk/software/91563/slack Page: 1 / 968\ Next: [Next page](https://www.getapp.co.uk/software/91563/slack?page=2) > Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do > > Verdict: Rated **4.7/5** by 24165 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Slack Slack surveyed thousands of Team Owners and Admins to see how Slack helps their teams work. The average team using Slack sees: A 32% increase in productivity. A 48.6% reduction in internal email. A 25.1% reduction in meetings. And, 80.4% agree Slack has increased transparency on their team. These findings have both tangible and intangible benefits for any business. Fewer meetings, reply-all email threads, and lengthy conference calls means teams can work smarter and be more productive. Additionally, this helps teams feel more connected and engaged at work. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 24165 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Slack - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$8.75 - **Pricing model**: Per User (Free version available) (Free Trial) - **Pricing Details**: Slack is available across three premium tiers with pricing based per user per month, outlined below: Pro Plan: $7.25/user/month (billed annually) or $8.75/user/month (billed monthly) Business Plus Plan: $12.50/user/month (billed annually) or $15.00/user/month (billed monthly) Enterprise Grid: contact Slack for custom pricing details - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, German, Japanese, Spanish - **Available Countries**: Australia, Austria, Belgium, Brazil, Canada, China, Denmark, Finland, France, Germany, Iceland, India, Ireland, Israel, Italy, Japan, Luxembourg, Mexico, Netherlands, Norway and 6 more ## Features - @mentions - AI/Machine Learning - API - Access Controls/Permissions - Activity Tracking - Activity/News Feed - Alerts/Notifications - Archiving & Retention - Audio Calls - Audio Capture - Authentication - Brainstorming - CRM - Calendar Management - Call Conferencing - Call Recording - Call Routing - Chat/Messaging - Chatbot - Collaboration Tools ## Integrations (187 total) - 5pm - Aha\! - Airbrake - Aircall - Airtable - Amplitude - Any.do - AppSignal - Asana - Assembla - Automile - Azuqua - AzureDesk - Baremetrics - Beanstalk ... and 172 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Instant Messaging Software](https://www.getapp.co.uk/directory/320/instant-messaging-chat/software) ## Related Categories - [Instant Messaging Software](https://www.getapp.co.uk/directory/320/instant-messaging-chat/software) - [Productivity Software](https://www.getapp.co.uk/directory/330/productivity/software) - [Collaboration Software](https://www.getapp.co.uk/directory/335/web-collaboration/software) - [File Sharing Software](https://www.getapp.co.uk/directory/422/file-sharing-api/software) - [Sales Engagement Platform Software](https://www.getapp.co.uk/directory/2791/sales-engagement-platform/software) ## Alternatives 1. [Microsoft Teams](https://www.getapp.co.uk/software/105615/microsoft-teams) — 4.5/5 (11108 reviews) 2. [Connecteam](https://www.getapp.co.uk/software/105401/connecteam) — 4.6/5 (5303 reviews) 3. [Google Workspace](https://www.getapp.co.uk/software/90761/google-apps-for-business) — 4.7/5 (17645 reviews) 4. [Google Meet](https://www.getapp.co.uk/software/121823/google-hangouts) — 4.5/5 (12151 reviews) 5. [Bitrix24](https://www.getapp.co.uk/software/90602/bitrix24) — 4.2/5 (999 reviews) ## Reviews ### "The Gold Standard for Scalable Ops (If You Can Stomach the Bill" — 5.0/5 > **Ahamed** | *20 April 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: As an IT Executive at Snoonu, Slack was the central nervous system of our operations. Managing it end-to-end meant balancing security, integrations, and user experience. Overall, it is the most robust tool for a high-velocity environment, though it requires a disciplined admin to keep "channel creep" and costs under control. Detailed Breakdown Value for Money: This is Slack’s Achilles' heel. While the "Fair Billing Policy" is great (only paying for active users), the jump to Enterprise Grid or even Pro tiers is a significant investment. For a company like Snoonu, you’re paying for the ecosystem and the time saved through automations, but the per-user cost is high compared to bundled alternatives like Microsoft Teams. Customer Support: On the higher-tier plans, support is stellar. Response times are quick, and their technical documentation for admins is some of the best in the industry. They actually understand the "IT Executive" perspective when dealing with API or SSO issues. Ease of Use: For the end-user, it’s incredibly intuitive. For the admin, the backend is powerful but requires a learning curve to master granular permissions and global settings. Chat \& File Sharing: The core functionality is flawless. Search is the "killer feature" here—being able to find a file or a specific thread from six months ago in seconds is what keeps the business moving. File sharing is seamless, though I always recommended integrating with Google Drive to keep the Slack storage from getting cluttered. Bugs and Issues: Rare. Slack is remarkably stable. Most "bugs" reported by users at Snoonu usually turned out to be notification settings mishaps rather than platform failures. Meetings (Huddles): Huddles revolutionized quick syncs. Moving away from scheduled "formal" calls to a quick audio drop-in fits the fast-paced Snoonu culture perfectly. However, for massive "All Hands" meetings, it still feels a bit secondary to dedicated tools like Zoom. > > **Cons**: The Integration Ecosystem. As an IT Exec, the ability to hook Snoonu’s internal monitors, Jira tickets, and deployment alerts directly into Slack channels meant we could solve problems before the rest of the company even knew they existed. The automation (Workflow Builder) is a force multiplier for a lean IT team. > > Notification Fatigue. Without strict internal policies, Slack can become a distraction. Managing the "noise" and teaching users how to set boundaries is a constant uphill battle for an admin. Additionally, the pricing structure makes it a "premium" choice that requires constant budget justification. ----- ### "Teamwork Made Easy" — 5.0/5 > **France Jhannen** | *9 June 2026* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: What I like most about Slack is how it brings all our conversations and tools into one place, making teamwork feel smoother and more connected. > > **Cons**: The biggest downside for me is Slack’s storage and pricing — they can be frustrating over time unless your team upgrades to a higher plan. > > Overall, I’ve had a good experience with Slack. It really helps keep the team connected, and the chat feels easy and natural to use. I like that it brings all our tools together so we don’t have to keep switching apps, and things like file sharing and search work smoothly. The interface is simple enough that new members can pick it up quickly. On the flip side, the storage limits and pricing can be a bit frustrating, especially for smaller teams, and the notifications can get overwhelming if you don’t adjust them. But overall, it makes collaboration feel a lot more seamless. ----- ### "Powerful team communication with an overwhelming UI" — 3.0/5 > **Verified Reviewer** | *30 December 2025* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: Slack makes it very easy to communicate with anyone across the organization. Being able to quickly message teammates, participate in team channels, and have dedicated groups for different functions helps speed up collaboration and decision making. It is also helpful knowing exactly where to go to ask questions or get quick answers. The notification settings can be useful when configured properly and help ensure important messages are not missed. > > **Cons**: The user interface can be challenging to navigate, especially when trying to find past conversations, threads you have commented in, or messages saved for later. It can be difficult to track down specific chats or discussions by date. While some of this functionality may exist, it is not intuitive or easy to discover. Slack can also feel overwhelming due to the constant flow of messages. Without careful customization of channels and notifications, it is easy to become inundated with information. The ease of reaching anyone at any time can also create a sense of urgency around everything, which can make it harder to prioritize what truly needs immediate attention. It requires significant user effort to manage effectively, and the UI could benefit from being more streamlined and user friendly. ----- ### "Slack ain’t slacking in the features" — 5.0/5 > **Verified Reviewer** | *23 May 2026* | Computer Hardware | Recommendation rating: 9.0/10 > > **Pros**: I absolutely love slack, for day to day collaboration there’s nothing that comes close. From sending small and large files and general chat between teams and colleagues, its ease of use, it has everything you would need to keep your team flowing as best it can possibly be. Its pricing structure is pretty straight forward and is excellent value for money if you want to get things done properly. If there is any bugs or issues the customer support team gets straight into it and give you notifications along the way. > > **Cons**: I personally think they need to work on huddles and screen sharing as the competition has nailed this more (zoom/teams) > > Overall very good piece of software, it’s seamless as if you could be sat together in person. Its features set is unrivaled and I don’t think you could ask for more for what it does. ----- ### "Slack for everyday work works\!" — 4.0/5 > **Estrella** | *5 July 2026* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: It keeps all our team communication in one place. Channels make it incredibly easy to organize projects, and the search function is a lifesaver for finding old files or links. It has basically replaced internal email for us, making daily collaboration much faster and more casual. > > **Cons**: I miss a lot of messages because i cannot get the notifications to actually notify me in the computer. It’s also very easy to get buried in messages if you step away for a day, making catching up feel like a chore. > > After using it five days a week for the last three years, I can't imagine doing my job without it. It's an essential tool for our daily workflow that keeps everyone connected, though it definitely requires some personal discipline to prevent it from taking over your entire workday. ----- Page: 1 / 968\ Next: [Next page](https://www.getapp.co.uk/software/91563/slack?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/91563/slack) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data