Buddy Punch Reviews
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1017 Reviews for UK Users
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Buddy -punch gives us the value we seek.
Reviewed on 09/07/2018
Pros
Intuitive ,and a much cheaper option than Toggle which we have tried in the past ,and they completely avoided the per user billing system,which I find very ridiculous.
Buddy-punch provides my team with an easy to use clock based punch in/punch out time management application, which didn't require a fingerprint scanner and still works. Buddy-punch has generally given us value for our money.
Cons
Anytime our employees have failed to sign in , they get multiple email notifications which some have found to be very pestering.
Response from Buddy Punch
Thank you Ifeoma for the review! I appreciate the 10/10 rating and it's great to hear that we're giving you great value! You are correct, we do not have per user pricing, so you do not have to be concerned with thinking about increased costs when you add a new user. We appreciate your business!
- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User friendly time tracking with geofence/GPS accountability
Reviewed on 29/11/2021
BP has been extremely accessible for customer service and have been open to suggestions for...
BP has been extremely accessible for customer service and have been open to suggestions for improvements/additional services. They have steadily grown over the last several years, offering more and more helpful services and integration with other programs. BP was also extremely accommodating during Covid shutdowns, allowing us to freeze our account in good faith that we would pick up where we left off as soon as we were able.
Pros
Very easy for employees and administrators alike to track time and edit if necessary. Provides accountability for our employees with the location settings such as GPS/Geofence. Provides a variety of reports that are helpful. Provides our employees with mobility--we can send them to any job site, and they have the ability to punch in/out.
Cons
Would like a report that provides a daily snapshot, chronologically, of who punched in/out and at what time. If this exact report exists, I have not been able to find it.
Alternatives Considered
QuickBooks OnlineReasons for Switching to Buddy Punch
It was more cost effective and much easier to contact for help.Response from Buddy Punch
Thank you Katie for the review and kind words, it is great to hear that you're making use of our GPS/geofencing features. We do take pride in our customer service, and I am glad it is showing! We appreciate your business!
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
As an owner, I don't have any problems with Buddy Punch, but my employees have several...
Reviewed on 05/05/2018
Pros
It makes it easy for me to view and edit time cards as needed. I also like how I can create different categories for employees to clock in under.
Cons
My employees have a terrible time with Buddy Punch. The app does not work on a couple of their phones. When they do punch in on the computer, the buttons don't function like they're supposed to. For instance, they try to punch in and edit time, but it just punches them in and doesn't allow them to edit their time. It has also automatically punched an employee out five minutes after punching in (they did not punch out).
Response from Buddy Punch
Hello Sean, I'm glad that we've been easy for you to use. I'm sorry to hear that your employees are having problems but thank you for the feedback. We have 2 features that will automatically punch an employee out. We can split shifts at midnight, which keeps time within each day, and we have a maximum hour in a shift. This will automatically punch an employee out as well. Sorry for any confusion on these features. We appreciate your business.
- Industry: Leisure, Travel & Tourism
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Efficient and User-Friendly Time Tracking Solution
Reviewed on 01/07/2024
Overall, Buddy Punch is a highly efficient and user-friendly time-tracking solution. It has...
Overall, Buddy Punch is a highly efficient and user-friendly time-tracking solution. It has transformed how we manage employee schedules and track attendance. The mobile accessibility and seamless integration with payroll systems have saved us significant time and reduced errors. While the setup of some advanced features required initial effort, the benefits far outweigh this minor inconvenience. Buddy Punch has proven to be a valuable tool for improving our workforce management.
Pros
The most impressive feature of Buddy Punch is its intuitive interface and ease of use. The mobile app functionality allows employees to clock in and out, request shift changes, and view their schedules from anywhere, which is particularly useful for remote or field-based teams.
Cons
From a user’s perspective, Buddy Punch has almost no drawbacks.
Response from Buddy Punch
Thanks for the fantastic feedback! We're thrilled that Buddy Punch's intuitive interface and mobile app have transformed your time tracking and schedule management. It's good to hear that setup efforts were worthwhile. If you encounter any issues, please let us know :)
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product!
Reviewed on 09/10/2019
Buddy Punch has been a super efficient business solution for our office. It is very user friendly....
Buddy Punch has been a super efficient business solution for our office. It is very user friendly. The integration with Quickbooks has streamlined our payroll which has been a huge plus. Most importantly to me as the administrator who's been responsible for the complete set up and training of all staff- the Buddy Punch customer service team has been absolutely outstanding!
Pros
The software is easy to use with only very minor quirks.
Cons
I appreciate the updates to scheduling but even with the new templates, I'm still not able to schedule as efficiently as I would like. I would love to be able to set a master schedule for each user and edit individual days from there as necessary. My team typically works a pretty set schedule so to have a template per person would be ideal. It seems that's not quite the functionality of the new template feature.
Alternatives Considered
When I WorkReasons for Choosing Buddy Punch
We needed a product that tracked PTO as well as had a punching time clock feature. Integration with QB was the additional bonus.Reasons for Switching to Buddy Punch
PTO tracking function worked the way we needed it to and it was a better price point.Response from Buddy Punch
Thank you Tara for the review. It is great to hear that our QuickBooks integration has been helpful to your business. Thank you for the feedback, recurring items on the schedule is coming up as a new feature as well. Thanks again!
- Industry: Wine & Spirits
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Helpful and Useful
Reviewed on 27/09/2022
We have only been using this software since 1-1-2022 and for the most part it have been very useful...
We have only been using this software since 1-1-2022 and for the most part it have been very useful for everything that I have need it to do for me. If we need help or have a question [SENSITIVE CONTENT] has been able to reach out to our contact person and they have been very helpful.
Pros
I can see at any point and time when an employee punchedin or out daily, payroll period, monthly total hours etc.
Cons
I really wish under reports that I can pull a report such as when did each employee start working for the company. To be able to pull a report showing each employee with other HIS reporting information that is used for various information
Reasons for Choosing Buddy Punch
Out dated and we were using a couple different systems to do what we can with Buddy Punch. Your software was very user friendly and easy to learn and set up.Reasons for Switching to Buddy Punch
we looked at 4 other systems as well. I have personally worked with ADP Workforce(would not work for our needs), WorkDay (not user friendly), ADP could not track driver and other projects that we were looking for. You gave the option of several ways of tracking our field employees if need be such and satellite per stop, per driver etc.Response from Buddy Punch
Thank you for the review Wendy, it is great to hear that you're finding us helpful and useful. We appreciate the 10 out of 10 rating and your business!
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Buddy Punch - a value added tool for our small business
Reviewed on 16/12/2023
Delighted! As a trucking company and having resources starting their shifts at different times and...
Delighted! As a trucking company and having resources starting their shifts at different times and in different locations it was "effort" in tying this all together to ensure everyone was being paid for correct times - doing payroll was a chore in calling and requesting and then finally imposing deadlines or you don't get paid which pushes other things back in processing payroll... Week one of deployment -> all those issues disappeared!!! Well done Buddy Punch!!!!
Pros
Simplicity of use which made adoption within our organization easier
Cons
Because of it's simplicity, I overcomplicated it for our trial period and had everyone in the organization trying it. To launch, we decided to recreate our site and started running with only the team members that are required to punch in and out
Reasons for Switching to Buddy Punch
The cost for our initial deployment and the relative ease in scaling as we grow our businessResponse from Buddy Punch
Michael, it's fantastic to hear how Buddy Punch has streamlined payroll and time tracking for your trucking company. We're thrilled that the simplicity of our tool made adoption easy and resolved the challenges of managing diverse shift times and locations. Your experience of seeing immediate improvements in the first week of deployment is exactly what we strive for. Thank you for your enthusiastic feedback and for choosing Buddy Punch!
- Industry: Construction
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use and streamlined
Reviewed on 06/05/2024
Pros
Super easy to report time and have employees correct mistakes they make while tracking time, so its less of a burden for the admin office to validate
Cons
i feel like all the features are good and well designed. there is nothing that i feel that i "like least".
Response from Buddy Punch
We're thrilled that you find the system easy to use and effective for managing time and corrections. Carlos, it's great that it's lessening the burden on your admin team. We appreciate your positive feedback!
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User Friendly
Reviewed on 08/04/2024
Pros
I really appreciate how user-friendly Buddy Punch is. It's so easy to navigate.
Cons
I haven't encountered any issues yet. It has been a simple and effortless experience.
Response from Buddy Punch
Thank you for your kind words about Buddy Punch! We're so glad you’ve found it easy to use. Remember, our support team is just a message away if you ever need any assistance.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Buddy Punch
Reviewed on 26/09/2024
Pros
user friendly
Cons
Sometimes when I think I am signing in, I am actually signing out
Response from Buddy Punch
Hey there, Howard. User-friendly is precisely what we strive to be here at Buddy Punch!
For any login trouble, please reach out to our Support Team through live chat or email [email protected] and we'd be happy to help.
- Industry: Medical Practice
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Buddy Punch
Reviewed on 24/04/2023
Very pleased with Buddy Punch and am happy that we made the switch!
Very pleased with Buddy Punch and am happy that we made the switch!
Pros
Buddy Punch has made it easy for our practice since we expanded and now have staff in remote locations including staff that work from home. It's user-friendly and makes the supervisors'/managers' jobs easy when it comes to approving timecards! Payroll report is easy and it works with SurePayroll which is out payroll company.
Cons
I wish the phone app can delete auto punchouts. Currently, we have to log in to the online platform in order to do so.
Alternatives Considered
SurePayrollReasons for Choosing Buddy Punch
It had limitations and wasn't working well for staff that were working remotely.Reasons for Switching to Buddy Punch
It appeared to be easier to use and more user-friendly.Response from Buddy Punch
Thank you Anne for the review, it is great to hear that you're finding us user-friendly. I'm also glad to hear that our integration with SurePayroll is helpful too. We appreciate your business!
- Industry: Information Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Buddy Punch Review
Reviewed on 26/07/2021
Pros
Ease of use and online accessibility. Easily to use reports.
Cons
Time Card Approval is a little redundant and repetitive.
Response from Buddy Punch
Thank you Christina for your review, it is great to hear you are finding us easy to use. Our time card approval feature is an optional one, it can be turned off it not needed. Thanks again!
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy and easily accessible from anywhere!
Reviewed on 07/08/2017
Ease of use for employees and administrator alike
Ease of use for employees and administrator alike
Pros
I love many things about this software!
1) It is self-explanatory. Even the most technically-challenged employee can figure out how to use it, for the most part.
2) Edits are made by the employee, and approved by the administrator where other programs require the administrator to make all the changes. This can be daunting depending on how many edits and how many employees there are that need them in a single pay period. With BuddyPunch, it's super easy to get employees to take responsibility for their own errors and edits.
3) This program is available even when our electricity goes out or our server goes down. And it doesn't take up any space on our server. The other time clock software we used to use was always a challenge for our IT experts to reload when they were doing updates due to the amount of space it took up on our server and because it wasn't updated to current technology standards available today. Employees are even able to clock in when they're outside the office doing work.
4) I like that employee messages and their times show up in the same report.
Cons
The time card reports are what I like least about this software. Each employee's time card report has to be downloaded separately. I would prefer that all employees show up on one report for more convenience. I end up copying and pasting each employee's excel report into one excel spreadsheet each pay period.
Response from Buddy Punch
Thank you for your review Xenia, we appreciate you taking the time! Thank you for pointing out all of the features in your review, including the editing ability for employees and the approval on your end. This can be an overlooked feature that I know helps when managing employees. Also thank you for the feedback on the time cards, we'll look into making that a batch process. Also take a look at the Payroll Export, which is another report that shows time worked for each employee each pay period, it usually provides the data you need. Let us know if you need anything else, and thanks again!
- Industry: Broadcast Media
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Good Product
Reviewed on 08/08/2019
Pros
It has a very simple interface, easy to punch in and out as well as check timecards. I think both the desktop version and the smartphone version were well-designed. It doesn't try to do too much and make things complicated, since the main purpose is just to clock in and out, and it efficiently allows the user to do exactly that.
Cons
I don't really have any complaints. Maybe the only thing I don't like is that any time I have to make an adjustment (perhaps I forgot to clock out and it automatically logs me out after 11 hours, or I have to adjust a past day's time) it keeps it at "pending" and requires approval from my supervisor. This makes sense, but I'd make one exception- If I'm adjusting the time stamp to shorten my hours, I think it would make sense to not require supervisor approval. Obviously an employee suddenly changing their clock-in times to appear longer should require a supervisor's approval, but shortening the time seems to me like it shouldn't need approval. Or, allowing the employer to decide the settings to assign which situations do or do not need supervisor approval (or perhaps this is already the case and my employer just set it up this way, I'm not sure).
Response from Buddy Punch
Thank you for the review Josh, it is great to hear that you're finding both the website and our smartphone apps well designed and easy to use. In regards to permission for changes yes your administrator controls whether or not you need approval. Thanks again!
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
How good is buddypunch?
Reviewed on 10/09/2016
Turns out its preetttyyy gooood.
Was looking for an app that helped manage employee punching...
Turns out its preetttyyy gooood.
Was looking for an app that helped manage employee punching in/out for small businesses and did a bunch of trials before finding BuddyPunch. The other apps that I found were often not what I was looking for or did not have a focus on employee punch-in/outs.
Found buddypunch and it does exactly what I need it to. The UI is very well designed, the administrator makes employee accounts and employees just go to the website, log in, and push the big green button.
They then log in again to punch out but the big green button will be a big red button this time.
Very simple, very easy, does employee punch-ins, does it well. Also got an IP-Lock feature so employees can only punch in on-site.
There are some other features like wage calculations based on punch-in time, overtime stuff, and other things that I don't use but they seemed pretty useful if I ever choose to use them.
Pros
Good design
Easy to use
Intuitive
Focused on employee punching in and out. No gimmicks you have to do, no hoops you have to jump through to get it going.
Cons
People can only be automatically punched out after X hours. Not X and a half or X and a quarter. But you set the X so I got that going for me which is nice.
Response from Buddy Punch
Thank you Lei for the 10/10 review! We really appreciate the thought you put into it and the highlighting of some of our features. I'm glad that the User Interface (UI) is easy to use and understand. When we're designing features we always think of how they're being used and how it affects both the employee and administrator's daily experience. Thanks again, we appreciate your business.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Simple to use
Reviewed on 07/06/2022
So far, the Buddy Punch App has saved me time with the weekly payroll timecards. I don't have to...
So far, the Buddy Punch App has saved me time with the weekly payroll timecards. I don't have to depend on the employee turning in their timecard in person on Monday morning. It is especially helpful because they work on multiple jobsites and not in the office
Pros
I like that the employees can clock in and out on their phones since we have construction sites where there isn't a mobile office. It also lets them select the job they are working for so we can have accurate billing. It is helpful for our laborers who are often on multiple projects throughout the day. As an administrator, I like that I can access it from my phone or desktop. I use the feature to filter out the hours bases on the job, I like that I can see all the hours worked on a job for the week, and it is totaled up for me. we also use the GPS feature, I like that it shows me where they were when they clock in, in particular if they meant to select a different job and picked one by accident, we can narrow it down by GPS
Cons
It don't have a least favorite part about the software. It just takes a minute t become familiar to the options and how it works.
Response from Buddy Punch
Thank you Kim for the review, it is great to hear that you're making use of our GPS feature and that you're finding us easy to use. We appreciate your business!
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Buddy Punch Review
Reviewed on 08/10/2019
Buddy Punch has streamlined the clock-in/clock-out system for the firm I work for. Previous...
Buddy Punch has streamlined the clock-in/clock-out system for the firm I work for. Previous employers used different systems for timekeeping and they always seemed to cause more of an issue at the end of the month when billing and payroll would hit.
Pros
I like that there a very little functions, meaning that the software is simple to navigate and understand. I also prefer being able to see my time cards for my own personal use instead of having to ask the administrator for the information that I am looking for.
Cons
Instead of having to 'punch out' and then back into another category (i.e. from Regular Time to Lunch and/or Paid Break) the user should be able to simply select the area they wish to punch into and then a pop-up menu provides two options 1. Punch In? 2. Punch Out? and that would simplify the use of time cards. Additionally, having email reminders for regular lunch and break times could be a beneficial feature for some users.
Response from Buddy Punch
Thank you Domanic for the review, it is great to hear you are finding us simple to navigate and understand. Also thank you for the feedback, and we actually do have reminders for lunches, punching back in, etc too! They can be sent via push message to a mobile device or via email. Thanks again.
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Buddy Punch serves all our needs
Reviewed on 12/07/2022
We have been using Buddy Punch since 2015. Prior to Buddy Punch we were using an excel spreadsheet...
We have been using Buddy Punch since 2015. Prior to Buddy Punch we were using an excel spreadsheet for time keeping. We use Buddy Punch as a time clock for daily in/out and breaks. We use the PTO accrual system and PTO tracker. Buddy Punch is easy to use and easy to figure out. Customer service is responsive. The few times I've needed help (very rare) they were super responsive and made sure my problem was completely solved. Staff loves the mobile app. It makes punching in/out easy so staff can punch in as they enter the building because inevitably they will be waylaid with questions before they even get to their computer. Buddy Punch is constantly upgrading and improving. There are many 'bells and whistles' that we don't even use- but it is nice to know they are there if we ever need them. I would recommend Buddy Punch to anyone.
Pros
*Easy to use
*Great mobile app
*Many bells and whistles
Cons
The only Con I have with Buddy Punch is the name. 'Buddy Punch' just feels awkward.
Response from Buddy Punch
Thank you Anita for the review and kind words, we appreciate your business throughout the years and the recommendation!
- Industry: Apparel & Fashion
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simply the BEST in the industry -
Reviewed on 19/04/2023
Pros
Buddy Punch is incredibly user friendly, easy to navigate, and has all the right tools and more for every day on-site or remote operations. Their customer support is second to NONE - always super responsive and knowledgeable while providing BEYOND this world stellar customer service. Regardless of industry - Buddy Punch is a great and reliable tool to improve efficiency and productivity.
Cons
The mobile experience could benefit from adding features only available on the browser and there are some reporting metrics that are missing but these are all minor items as the platform is very incredibly solid overall.
Response from Buddy Punch
Thank you Alex for the review and kind words about our support team. We really do try to make it best in class and we're happy to hear that it shows! We appreciate your business!
- Industry: Education Management
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Champion of Employee Time Tracking
Reviewed on 18/01/2024
Pros
Buddy Punch is super easy to use, and has all the features one would need to have an efficient time tracking system. The customer service is top tier, and the reps are incredibly knowledgeable. Not only is Buddy Punch easy to use, but it is affordable, even for a small business. I've recommended Buddy Punch to others, and they love it. Glad I found them.
Cons
There aren't any cons that I have come across since using Buddy Punch.
Response from Buddy Punch
We're absolutely delighted to know that Buddy Punch has been super easy to use and efficient for your time tracking needs, Rhonda. Your kind words about our customer service and the affordability for small businesses are greatly appreciated. It's wonderful to hear about your recommendations and the positive feedback from others. Thank you for being such a strong advocate for Buddy Punch!
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Lopez Electric Time Clock
Reviewed on 23/01/2023
Pros
We mainly use BuddyPunch for time clock feature and use the GPS feature to track where our employees clock in and out since they do so at a remote site. The feature is accurate and is easy to use on our employees phones. If there are any issues it is easy for the administrator to log in and correct them.
Cons
There's not much bad to say about the software. We are a small company and we do not integrate BuddyPunch with our payroll, so the only thing that is an issue is trying to print out the timecards without cutting off some of the clock in time's.
Response from Buddy Punch
Thank you Josh for the review, it is great to hear that you're making use of our GPS feature and that your employees are finding us easy to use. If you ever need any help with report formatting please let us know, we are happy to take a look. We appreciate your business!
- Industry: Veterinary
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Employee Scheduling
Reviewed on 02/10/2023
Besides being easy to use, the buddy Punch team is knowledgeable and can answer any question you...
Besides being easy to use, the buddy Punch team is knowledgeable and can answer any question you might have about the software.
Pros
Easy to use. Many of my employees are students with ever changing schedules. Buddy Punch is easy to use and change schedules weekly or even daily as things come up. BP tracks the time the employee is logged in so I don't have to.
Cons
No cons. It does everything I need in scheduling and time tracking.
Response from Buddy Punch
Thank you David for the review, it is great to hear that you're making use of our scheduling feature and that everyone on your team is finding us easy to use. We appreciate your business!
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Buddy Punch Review
Reviewed on 22/12/2022
Great platform and Customer service.
Great platform and Customer service.
Pros
Customer Service - [SENSITIVE CONTENT] assistance is AWESOME
Cons
Cannot add a new hirer in the system on a day when PTO accruals is applied. So if new employee comes on board I have to wait until after
Alternatives Considered
ADP TotalSourceReasons for Switching to Buddy Punch
Cost & ServiceResponse from Buddy Punch
Thank you for the review Pamela, it is great to hear that our customer service has been awesome! In regards to the PTO accrual balance - you can optionally always manually increase/decrease a balance as needed. Thanks again!
- Industry: Public Safety
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
L. Bruce
Reviewed on 25/03/2019
My employees love this system since they do not have to come to the building to login. We are a...
My employees love this system since they do not have to come to the building to login. We are a Police Department and sometimes they need to respond to a call and cannot come in to clock in until later. On the previous system we used the Officer would have to fill out paperwork explaining why they did not clock in. Now they can clock in when they get to the call location or if they forget they can punch in later and adjust the time and write a short reason why they had to adjust the time. This helps decrease paperwork and helps the employee.
Pros
I like Buddy Punch because it is web based and the app is also a plus. Easy to access and a great way to keep up with time and PTO.
Cons
My least favorite part is that it is sometimes hard to navigate if you are in a hurry. You have to go back to screens once you enter information. If you have to enter information on an employee several times you have to either hit the back arrow or search for their information again to proceed with the entry.
Response from Buddy Punch
Thank you Lindsey for the review, it's great to hear that your employees are loving Buddy Punch! Also thanks for the feedback, I'll message you to see what area you are referring to as you shouldn't have to hit back or search for an employee again after entering information. Thanks again!
- Industry: Electrical/Electronic Manufacturing
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Time Clock System
Reviewed on 09/10/2018
Buddy Punch is a great product that has allowed us to better track our technicians hours. They are...
Buddy Punch is a great product that has allowed us to better track our technicians hours. They are on the road 3-4 days a week and Buddy Punch helps us know where they are when they punch in/out and whether they are staying on schedule. It's a great product at a great value!
Pros
The software is a good value, easy to use, and the support team is very receptive to suggested changes or add-ons. We've seen several suggestions become a reality which is uncommon when dealing with other software companies.
Cons
The app isn't the best, but we do ask for it to do a lot. From GPS tracking to facial recognition; there are good features, but with phone updates, the app has a tendency to lock up.
Response from Buddy Punch
Thanks Jake fore the review, I'm happy to hear that you're finding us easy to use as well as a good value. We build features based on feedback from our users, it is great to hear that you're enjoying some of our recent updates! Also thanks for the feedback on the mobile app, it supports geofences, gps coordinates, facial recognition and QR codes. Thanks again.