Miro

4.7 (1,617)
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Miro is a visual workspace for innovation

Overall rating

4.7 /5
(1,617)
Value for Money
4.4/5
Features
4.6/5
Ease of Use
4.5/5
Customer Support
4.3/5

97%
recommended this app
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1617 Reviews for UK Users

Barbara
Barbara
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Miro helps collaborative thinking and visualization

Reviewed on 13/11/2023

Miro has greatly simplified our ability to efficiently prepare for and address issues with current...

Miro has greatly simplified our ability to efficiently prepare for and address issues with current initiatives. It has reduced the need for back-and-forth emails by providing a more engaging medium for sharing information.

Pros

One of the best things about using miro is that it's just like having a virtual whiteboard to write down and draw out your thoughts. We can collaborate, plan, etc. virtually as my team is all overseas.

Cons

However, Miro could improve this service by adding smart groups and data grouping and upgrading live conversation video.

Verified Reviewer
Overall rating
  • Industry: Commercial Real Estate
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great tool for collaboration - could use minor ease-of-use adjustments

Reviewed on 25/09/2024

This is a great planning and drafting tool for a team that desires flexibility and a less restrictiv...

This is a great planning and drafting tool for a team that desires flexibility and a less restrictive collaboration experience. The visuals are fun and engaging in a way that adds to the client experience when conducting exercises with external parties, as well. Some additional duplication and connection features would speed up the mapping process, however with time users become accustomed to the functionality and, overall, the tools are quite workable.

Pros

The navigation between screens and shared viewing/user tracking are extremely intuitive and allow for co-working without requiring a restrictive experience via single-user screenshare.

Cons

The text organization and merging of mapping items could be more intuitive. For users that are particular about the cleanliness of their visuals, expect to take some time to revisit your work to create a uniform experience.

Alternatives Considered

Figma

Reasons for Switching to Miro

Considering the price of each program and the limited low useage requirements of our team, Miro fulfilled our business need.
Lana
Overall rating
  • Industry: Civil Engineering
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

It's been so good to us for brainstorming.

Reviewed on 20/12/2024

Yes it's so good to us with visual indicators for brainstorming for teams.

Yes it's so good to us with visual indicators for brainstorming for teams.

Pros

Great for simultaneously collaborating on same board as a team.
Love the visual indicator which helps as with brainstorming.

Cons

Visual indicators are good for brainstorming.

Simran
Overall rating
  • Industry: Internet
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Could be better and simpler to use

Reviewed on 23/11/2023

Pros

I appreciate Miro's fun and creative features that make collaboration engaging and dynamic, fostering a more visually stimulating work environment.

Cons

I find the platform somewhat complex to use and navigate, which can be a hurdle in quickly harnessing all its powerful collaborative capabilities.

Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

A fun collaboration space that people actually enjoy

Reviewed on 27/11/2024

I love it, and still use it in addition to other applications like Adobe Illustrator, Adobe...

I love it, and still use it in addition to other applications like Adobe Illustrator, Adobe Photoshop, and Figma. I find myself trying to do more than I need to in Miro, which is a good sign for what they're doing.

Pros

Super easy to create idea boards, show research, and keep everything in one spot. I love inviting members of my team to collaborate in a Miro doc. It's quite an interactive experience.

Cons

Miro is slowly becoming much more than just a collaboration space. I find the bloat in the software slows things down as they update their app. Similar to how Canva is for those who can't use Adobe. Miro is becoming like a Figma for those who want to explain how to better the user experience. I'd love to see more animation and transition functionality similar to what Figma has. It would help keep the collaboration more exciting.

Reena
Overall rating
  • Industry: Telecommunications
  • Company size: 5,001–10,000 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Empowering Collaboration and Creativity with Miro: A Versatile Visual Workspace

Reviewed on 11/12/2024

A powerful tool for brainstorming sessions leading to detailed project planning.
One pit stop for...

A powerful tool for brainstorming sessions leading to detailed project planning.
One pit stop for the team working remotely to access any project related planning.

Pros

A vital tool for remote teams, enabling effective brainstorming sessions, project tracking, and strategic planning without the need for physical whiteboards.

Cons

Good for online users but in terms of offline the usage is quite limited. Only basic export functionality available for free plan users whereas advanced features only available for the premium users.

Kevin
Overall rating
  • Industry: Medical Devices
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Miro Review

Reviewed on 15/12/2024

Pros

Miro is great for teamwork. It's easy to use and has everything we need to share ideas and work together, witch is ace

Cons

Zooming in and out can be a bit fiddly if you're using a mouse. A trackpad works better I think

Maximilian
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great tool for collaborative work

Reviewed on 15/01/2025

Pros

The possibility to seamlessly collaborate in teams within the same board in real time. There are no bugs or delays, even if multiple team members are using the same functions at the same time within one board.

Cons

The layer management function is very complicated and a bit confusing. Using shortcuts or the "bring to front" button often doesn't work properly.

Mark
Overall rating
  • Industry: Publishing
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Collab Tool

Reviewed on 05/12/2024

I have used this for a few different team collaborations in mapping out ideas, processes, etc.

I have used this for a few different team collaborations in mapping out ideas, processes, etc.

Pros

Ability to capture in real time meetings and individually ideas and structures.

Cons

The real time and freedom also allows individuals to mess things up. IE, moving notes, reorganizing things, or adjustments that affect the whole board.

Seb
Overall rating
  • Industry: Hospitality
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Eqsy to use but could be improved

Reviewed on 23/12/2024

Does the job it's meant for but I find it quite not intuitive
I use it to create processes and it...

Does the job it's meant for but I find it quite not intuitive
I use it to create processes and it does the trick

Pros

Easy to create diagrams for processes with all possible alternatives

Cons

Not very intuitive in my opinion, needs some improvement on the interface

Matthew
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A Flexible Tool for Working Creatively Across Different Types of Projects

Reviewed on 06/09/2024

Miro has strengthened our ability to visualize ideas, streamline processes, and enable effective...

Miro has strengthened our ability to visualize ideas, streamline processes, and enable effective communication during the development of projects or team activities. It has become an indispensable tool for fostering collaborative innovation.

Pros

Miro’s endless page and a great assortment of templates offer sufficient flexibility which in turn makes it easier to design to meet varying project needs. In addition, real-time tools such as live cursors and commenting boost the quality and efficiency of teamwork, communication, and other collaborative work especially where the team members and stakeholders are distributed widely.

Cons

Despite its rich functionality, for the most part, Miro can be rather complex to understand for new users. It's easy to zoom around the whiteboard although this can be challenging for viewers when presenting during video calls. I'd recommend using frames for easier navigation during calls.

Alternatives Considered

Conceptboard and Mural

Reasons for Switching to Miro

Miro's extensive pre-built template library, user-friendly interface, robust real-time collaboration features and competitive pricing tiers, made it our first choice for our diverse project requirements.
Uwe
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

The best Whiteboard solution so far

Reviewed on 17/11/2023

When being used to it, using it is very intuitive. I use it often with clients in remote calls....

When being used to it, using it is very intuitive. I use it often with clients in remote calls. They love to see the progress of a consulting or mentoring process visualized.

Pros

Miro offers a vast number of options and the highest flexibility. Tons of templates, automations, sharing options and AI support are great features.

Cons

The complexity of the systems requires some time to get used to it. It is an unavoidable downside when you want the most functional system.

Alternatives Considered

Conceptboard and Mural

Reasons for Switching to Miro

Better and more intuitive functionality at an acceptable pricing.
Jason
Overall rating
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great Project Planning Tool

Reviewed on 30/05/2024

10 out of 10. I will be purchasing Miro when my trial runs out.

10 out of 10. I will be purchasing Miro when my trial runs out.

Pros

If you don’t mind spending some time setting up your story board or road map, Miro gives users a ton of options.

Cons

It was difficult to get started but once I got the hang of it it was totally worth the time.

Juliet
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Miro The Perfect Solutions To Modern Issues

Reviewed on 12/05/2024

Miro solves problems with unique solutions.

Miro solves problems with unique solutions.

Pros

I like Miro because it was build to solve my problems and it is a all in one platform that has every necessary tool to make my tasks easy.

Cons

Their no complaints from me, I just love Miro.

Kelvin
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Miro Active Communications And Collaborations

Reviewed on 14/05/2024

Miro saves on cost and this makes it profitable.

Miro saves on cost and this makes it profitable.

Pros

Miro has many features and their customer service team is active to attend to you. Miro is easy to use. It also allows team to have beneficial communications.

Cons

Miro has nothing that is a miss on my side.

Heather
Overall rating
  • Industry: Computer Software
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

The best virtual whiteboarding tool

Reviewed on 02/11/2024

Miro is great! I have used a few virtual whiteboard tools and Miro is definitely the best in terms...

Miro is great! I have used a few virtual whiteboard tools and Miro is definitely the best in terms of features, ease of collaboration and templates.

Pros

It is really intuitive to use and has so many great features. The miroverse is amazing for finding templates for retros, and other collaboration boards created by the community

Cons

It is quite an expensive tool to use. As a company we have not been able to afford to have everyone in the company on a contributors licence which has been difficult

Verified Reviewer
Overall rating
  • Industry: Music
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Great tool for team collaboration

Reviewed on 24/04/2024

Pros

It is a great tool for brainstorming ideas and getting everyone from the team to pitch in. You can also easily hold votes to gauge the team's opinion on any matters. We use it a lot for creative brainstorming.

Cons

It has so many functionalities that it can feel a bit cumbersome and hard to use at times, specially for older team members.

Federico
Overall rating
  • Industry: Real Estate
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good way to share and work with others

Reviewed on 22/12/2023

We use Miro for all our meetings, it's best choice collaboration tool for brainstormings, mapping,...

We use Miro for all our meetings, it's best choice collaboration tool for brainstormings, mapping, customer journey design, mostly used for this even if the tools offers a good and simple task management tool with also assignation. But the best use we make of this tools is always for meetings, sharing info, notes, brainstorming, clustering and solution sharing. It's very difficult we can change for other tools.

Pros

The collaboration within this product is very effective, nontheless the good amount of possibilities to share comments, notes, links, images and the intuitive use of the tools present give us good moment since we are mostly remote workers. We use it for all kind of meetings from brainstormings to task management, but we surely prefer use it for brainstormings than for showing static contents.

Cons

The most met problem is rendering time, I suppose there are a specific set of settings for the board, but it makes screen sharing very tedious sometimes, using the desktop app sometimes solves the problem but even passing from a tab to another make people nervous.

Tina
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Miro is simply the best

Reviewed on 01/10/2024

Pros

I like how Miro is a versatile and efficient collaborative tool which enables us to foster our interactions, creativity and thinking.
It has amazing customer support.

Cons

Miro makes my professional life better and productive, nothing that I dislike towards it.

Beth W
Beth W
Overall rating
  • Industry: Entertainment
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Miro is a robust workspace for uniting teams during projects.

Reviewed on 26/10/2023

Using Miro has been a journey full of success and our investment on this product is bearing us...

Using Miro has been a journey full of success and our investment on this product is bearing us great fruits. We have been able to develop a very productive culture of working on and managing our projects. With Miro, we are able to visualize our work when developing games and this helps us get focused on building very effective and well designed games for our projects.

Pros

Miro unites us when at our workplace by giving us an excellent shared workspace where we collaborate on our games development projects. It also allows us to have clear visualization of the entire games development cycle from planning to the final product. We love using it as it help us organize and plan our work using gantt charts, flowcharts and other product maps. We mainly benefit by staying committed and focused on the right and most important work. It gives us easy to use dashboards where we are able to visualize all our tasks by drawing diagrams to represent them.

Cons

Miro interface is a little complicated and we actually struggled a bit to understand it. But we are glad how the support team took us through the entire journey and they made everything get easier for us.

Viktor
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

The omni visual app

Reviewed on 19/01/2024

Overall I love this product. Moving forward quickly and having great user experience. It is...

Overall I love this product. Moving forward quickly and having great user experience. It is accompanied by Miroverse academy and vast library of ready to use templates.

Pros

I use it daily for for personal ideation, running team refinements, task tracking, having fun in teambuildings, brainstorming together...there are so many use cases for this vusial multi-purposu tool.

Cons

Sometimes navigation in boards with many elemenst is messy. Would be great if there was some "back" and "formward" button or a history of visited elements so you can go here and there quickly. Also picking up a group of elements in crowded board can be a challenge.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User-Friendly Collaboration across Teams

Reviewed on 09/01/2024

Felt really wow with it on the first glance.

Felt really wow with it on the first glance.

Pros

The UI is perfect, clean, visually appealing and lag free. All in one tool which can be used for brainstorming, planning and communication. Drag and Drop functionality makes it very easy to create complex boards with ease, even if you use it for first time. There are multiple templates available as well as user created samples which help you plan ahead and get started quickly without any worry. Auto save and being able to see team members in action while working keeps everyone clear of any confusion which collaborating together.

Cons

Can be a little pricey for smaller teams, but free version is equally powerful. Offline availability and ability to export my board can be improved.

Steve
Steve
Overall rating
  • Industry: Consumer Electronics
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

The original and still the best

Reviewed on 24/12/2023

Pros

I don't know if Miro is truly the first collaborative web whiteboard or not, but it certainly feels like the best and most complete one that got sufficient traction to be widely used. It's super easy to use and that's critical because the whole point is to get your entire team engaged on the common boards, so it has to be easy enough that all your team members can participate.

Cons

The pricing is really the only thing I can complain about. The free tier is pretty limiting, which I understand, but now that so many other office suites come with a version of whiteboarding/mind-mapping/brain storming software (even Figma now has it), it's really tough to spend this much money on Miro unless you use it as a project management or full-blown UX tool as well. It's much easier to use FigJam, for example, as your brainstorming tool, than it would be to use Miro in place of a full Figma.

Alexandra
Overall rating
  • Industry: Writing & Editing
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Does the job for story boarding

Reviewed on 29/10/2024

Pros

My favourite thing about Miro is the ability to select and arrange an array of sticky notes for storyboarding.

Cons

Navigating around the application isn’t fully seamless. Sometimes you lose track of where your work is in the endless white page void.

Srikanth
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Excellent for Designing, flowchart and collaboration

Reviewed on 10/05/2024

Its been very easy and helpful for creating flowcharts and collaborating with teams.

Its been very easy and helpful for creating flowcharts and collaborating with teams.

Pros

Excellent for creating flow charts/ diagrams
Easy to collaborate with teams
Availability of templates to have a head start.
Access controls in sharing the content with others.

Cons

Mobile app is not very effective.
It may be pricey and licenses were not given to all the resources by default.