JobAdder Reviews

JobAdder

4.5 (153)
The recruitment CRM and ATS you’ll love to use.

Overall rating

4.5 /5
(153)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.5/5
Customer Support
4.5/5

92%
recommended this app
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153 Reviews for UK Users

Ruben
Overall rating
  • Industry: Human Resources
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great ATS

Reviewed on 15/10/2020

Excellent experience

Excellent experience

Pros

Easy to navigate
Great ability to integrate with relevant software ecosystem
Mobile app is great

Cons

Nothing to complain about. This ats has been great so far.

Alternatives Considered

Bullhorn ATS & CRM, CATS and PCRecruiter

Reasons for Switching to JobAdder

Pricing, integration and features
Yvette
Overall rating
  • Industry: Human Resources
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

JobAdder is a fabulous product...

Reviewed on 12/01/2023

Good. The response to any problem is very swift and the staff are friendly.

Good. The response to any problem is very swift and the staff are friendly.

Pros

The system is easy to navigate, with each of the pages linked to others, saving a lot of time.

Cons

The JobAdder development is constantly making improvements, and new service providers / Add-ons are regularly added, and yet some of the basics don't seem to get finished...like updating the Contact screen so that is is the same as the updated Candidate screen. I've made numerous practical improvement suggestions and yet to see any of them implemented.

Response from Job Adder

That's high praise indeed, Yvette! I love that you had a hand in recommending JobAdder to your new employer. Thank you. Please do continue providing feedback on the product as our team does review suggestions, even if they aren't currently on our roadmap.

Nicolas
Overall rating
  • Industry: Staffing & Recruiting
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Great applicant tracker but workflow could do with improvement

Reviewed on 11/08/2015

Pros

Jobadder makes the applicant tracking process easy to manage if you use job boards such as Seek (who are a part-owner of Jobadder). Being able to access candidates from anywhere via this cloud based tool is great. The resume search tool is also good and the system is relatively fast given it's cloud based.

Cons

Whilst this is a slick tool, Jobadder still has a way to go in terms of being a total workflow management tool and it is quite clear that it started life as an applicant tracking tool rather than a recruitment database.

If you value a database where all email correspondence is linked to clients / candidates then this one is not for you. There is no seamless link between your email client and jobadder meaning you have to manually upload emails to the database (sent and received) from google or outlook 365. Furthermore this is something they (jobadder developers) do not see as valuable. For some people this is a non-issue but for me, I like to keep an audit trail of all client correspondence and easily be able to access it and ensure if needed it has a time and date stamp and can easily forward this email to a client (usual issues such as re-sending terms of business and the usual issues a recruitment firm faces around the timing of candidate submissions etc.

Furthermore there is no ability to undertake a text search on notes / emails that you do manually upload into the system. The float functionality is very geared towards low-value recruitment, utilising a tool whereby the client clicks a hyperlink which goes to a jump page which you have no control over the look and feel of.

From a workflow perspective, being able to update candidate skills, employment details, add notes etc is a little hit and miss.

I have voiced these concerns but get the feeling their priority is to continually add smaller job boards to the platform than continue to improve workflow and functionality. It's a real pity as they are ALMOST there in terms of having a really awesome tool!

For now we will stick with them but here's hoping I can change my 6 to a 10!

Sue
Overall rating
  • Industry: Human Resources
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

JobAdder Business Owner and User Feedback

Reviewed on 11/01/2023

Peace of mind that I have all information captured for current and future reference and relative to...

Peace of mind that I have all information captured for current and future reference and relative to security and privacy requirements. My IT provider hosts the data in their data center also.

Pros

The total end-to-end capture of processes and data relative to candidate and client management and associated relationship development and retention.

Cons

I manually transfer a range of comprehensive documents from Office 365 to JobAdder at the end of a project /process. This may not be a real issue though. I may be able to access a tutorial or technology to automate this.

Response from Job Adder

Hi Sue, thanks for giving us your feedback. We love to hear about our clients bringing JobAdder with them to their next job. Regarding importing documents into JobAdder, I would suggest exploring our Microsoft Outlook Plugin. More information can be found within our Support Centre.

edward
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

JObadder a good choice

Reviewed on 09/02/2023

very good

very good

Pros

the support is excellent the system itself is good

Cons

better intergration with linkedin without the recruiter license would be good

Response from Job Adder

Delighted to hear that you are happy with our support and product. Thanks for taking the time to write us a review!

Agnes
Overall rating
  • Industry: Automotive
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Job Adder is a very user friendly system and can give all the information needed.

Reviewed on 12/01/2023

Very beneficial and an excellent tool for use.

Very beneficial and an excellent tool for use.

Pros

The links attached to the advert placement. Notes where the candidates are able to answer questions in order for the recruiter to make assessments based on their expectations/responses.

Cons

All features are very good and I have no negative comments on this software.

Response from Job Adder

Thank you for your feedback, we're glad to hear that JobAdder is benefitting you and your business!

Patrick
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ease of Use

Reviewed on 12/01/2023

Clients and candidate management and tracking are very crucial to recruiters and JobAdder help me...

Clients and candidate management and tracking are very crucial to recruiters and JobAdder help me all the time

Pros

Ease of Use - It is very important for executives to have a very easy to use software to perform best at work. At any given time, it should never cause a hiccup or disruption to any task. Happy to share that JobAdder gets the job done!

Cons

None. As for my role and function, everything that I need is in Job Adder.

Response from Job Adder

Thank you for your review, Patrick!

Dearne
Overall rating
  • Industry: Human Resources
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

JobAdder Integration fit for purpose

Reviewed on 12/01/2023

Pros

Integrations with multiple platforms is very helpful, customer service is great and very responsive.

Cons

Can be glitchy and slow after upgrades have taken place.

Response from Job Adder

Hi Dearne, happy to hear you've had a great experience with JobAdder so far.

Jolene
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Great for small businesses, does not scale well at an affordable cost

Reviewed on 17/02/2022

It was fairly easy to use, however, there were many additional "basic" requirements that weren't...

It was fairly easy to use, however, there were many additional "basic" requirements that weren't available on the basic platform.

Pros

JobAdder's workflows assisted us in defining and refining our hiring processes. It was simple to use.

Cons

I was unable to collaborate with my hiring teams directly on the system. I could not give the hiring managers access to the platform.

Cassandra
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Great use, but overpriceed

Reviewed on 12/01/2023

It has been ok, although recently I have had more problems accessing customer service

It has been ok, although recently I have had more problems accessing customer service

Pros

User friendly, easy to navigate. I also like the help feautre as it takes it through step by stpe

Cons

The search functionalities and the people adder use to be better

Response from Job Adder

Hi Cassandra. We're really proud of our in-product learning experience and will pass on your kind feedback to the team. I'll also alert them of your concerns around accessing customer support.

Mike
Overall rating
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Job Adder review

Reviewed on 12/01/2023

Good

Good

Pros

Very easy to use and set up for the recruiter, not the manager to check on KPI's

Cons

Nowhere to put NI Number. Makes you renew jobs on your website every 4 weeks.

Alternatives Considered

Firefish

Reasons for Switching to JobAdder

Better value, less complicated

Response from Job Adder

Thank you for your feedback, Mike. Regarding the NI number, you can add custom fields to records to input and display this data. Please contact our customer support team to set up custom fields in your account.

Sharon
Overall rating
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

JobAdder review

Reviewed on 18/06/2019

Great firm, evolving and leading product

Great firm, evolving and leading product

Pros

Hi have been a customer of Jobadder for over 5 years

Support has always been responsive and impressively no glitches even though we are in WA

Also when I was working with NFP Disability Services, I reached out and there was offer of support

I love how Jobadder is now being more intuitive like when moving contacts to other companies it makes the comment, removing the requirement to make the record card note

Cons

And whilst Im sure there is lots of content and video on help would be really good for refreshers like most used functions perhaps? Who has the time to self navigate?

Perhaps yearly webinars these are the not to be missed new functions

Jesse
Overall rating
  • Industry: Staffing & Recruiting
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Perfect for a small agency!

Reviewed on 02/12/2015

Pros

I run a small executive search company and was looking for a system that not only would work like an ATS but could also act like a CRM. I like to batch communicate with my candidates just as much as my customers. Jobadder does this. In fact, working within JobAdder is smooth and powerful. Posting positions is easy, replying to candidates is easy, building templates, etc.. it's all really simple and effective. After reviewing several ATS systems, I felt that it was the most intuitive and easy to use system for my needs at an attractive price point. Plus the customer support is nothing like I've experienced before from a software company. They're very attentive, polite, and solve all my problems with ease. I promise I'm not paid to say that, they're really that good.

Cons

There's a few of things that I wish could be improved. 1) You can't import all of your LinkedIn or other database (.csv files) records to JobAdder for free. They will do it but, they will charge you. Seems a bit petty. 2) I wish it was a little more similar to Workable where you would import a candidate and it would automatically scrape the web for additional contact information (i.e. additional email addresses, twitter feeds, Facebook, GitHub, Stackoverflow, etc..) to enhance the record. It looks like you can add a picture to your candidate records, but you have to do that manually. Workable does all of this automatically. Lastly, I wish I could create a record from the clipboard as oppose to creating a .pdf or .doc to import a resume. Sometimes I find a resume on a blog and I just want to copy it and paste it into Jobadder. And if I had to nitpick... I wish it was a little bit faster.

Courtney
Overall rating
  • Industry: Staffing & Recruiting
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Love the Simplicity!

Reviewed on 25/11/2015

Pros

We evaluated a TON of different CRMs in our recent software conversion, and I was struck immediately by the very clean look and feel to Jobadder. In fact, within 10 minutes into the demo I recall thinking "Ok! We found it!" It seemed (and still seems) very intuitive and easy to use. We love that it's web-based (our previous system was not), so is of course accessible at home, remotely, or at the office. The Jobadder support team is always friendly and easy to work with and although I can't exactly tell if they're smiling as they're responding to our support requests, it seems like they are!

Cons

We were seeking a CRM that was more intuitive and more simple than our previous one, which Jobadder is. With any transition to seemingly the other end of the spectrum, there are just a few things that we had previously that we wish we still did. For our company in particular, we would ideally like a bit more line-of-business separation of data, but we have been able to work with Jobadder just fine. And there were a few small issues that we weren't fully aware of until the conversion time, but the Jobadder folks were able to talk us through all of our options.

john
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Management tool

Reviewed on 12/01/2023

Great tool for keeping abreast of candidate movements, applications and job monitoring

Great tool for keeping abreast of candidate movements, applications and job monitoring

Pros

The ability to easily oversee candidates and monitor job progress.

Cons

No comment really enjoy using it as it is easy to keep track of candidate movements and job progress.

Response from Job Adder

It's really great to hear that you've enjoyed using JobAdder in multiple roles. Thanks John!

Lisa
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

How user-friendly is JobAdder?

Reviewed on 21/08/2020

Excellent

Excellent

Pros

Very user friendly and love the Folders feature

Cons

Reporting features and reports that can be used for sales metrics

Darryl
Overall rating
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Custom Data Extract by JobAdder

Reviewed on 03/11/2016

I engaged JobAdder to do a custom data extract of 127k rows for us.

The export came out perfect,...

I engaged JobAdder to do a custom data extract of 127k rows for us.

The export came out perfect, exactly what we were looking for.

Very economical too.

Pros

Very happy : the service, everyone has been great to deal with, friendly, happy & professional
Very happy : the turnaround time of the entire thing, from start to finish in a couple of days is excellent
Very happy : the end result, the data is just what we wanted, and the mockup/preview that let us confirm what we wanted worked well

Cons

Could be improved: the delivery method below via FileZilla & winzip is unnecessarily convoluted and many corporate PCs are locked down and do not have the ability to download / install applications, and even if they do, will just have to go back and uninstall them as soon as they're finished. The way you did the mockup via dropbox was far and away a superior delivery mechanism and I would entreat you to investigate shifting to using that for the delivery of the finished product also.

Matt
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

JobAdder Review

Reviewed on 12/01/2023

Pros

Very user friendly, Simple to use and keeps track of everything required

Cons

Find that JobAdder can be quite slow at times loading required documents

Response from Job Adder

Thank you, Matt, for your valuable feedback. Depending on the document size, loading time can vary. However, if you experience unusual slowness please contact our Support team via the 'Help' button in your JobAdder account right away.

Ryan
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Early Adopter - Very pleased

Reviewed on 11/01/2023

Very happy

Very happy

Pros

Ease of use. Kept up to date with trends and features

Cons

Need to contact admin / tech to customise

Response from Job Adder

Thank you, Ryan, we love to keep clients in the loop.

Travis
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Why I use JobAdder CRM

Reviewed on 14/07/2016

Pros

It's ease of use, logical layout and limited clicks to get to the point where you want to be is an attractive feature of this cloud based software. I also like that JobAdder seems to be flexible in working with their customers and have a willingness to work with them to customize the product to a degree. They also did a great job parsing my data into the system, which initially was a concern of mine, however they performed above my expectations.

Cons

While JobAdder does offer some nice functionalities there are several areas where they have fallen short with their technology. These aren't deal breakers but do bring about some frustration. (system doesn't check for duplicate records before creating a new one; 'contacts' and 'candidates' are two separate profiles which means double data entry; a tickler reminder system for activity doesn't exist however they do offer an 'upcoming tasks' option; you can't edit date stamps (other systems have two time stamps); if there are multiple users under an account there isn't a streamlined process to electronically share profiles; applet fields can not be changed on your own, you have to go through JobAdder support for that (good thing is there isn't a cost for this)

Cameron
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

JobAdder, the only option for us!

Reviewed on 28/06/2016

We found JobAdder when we found that we had out grown our previous CRM, and we are thankful that we...

We found JobAdder when we found that we had out grown our previous CRM, and we are thankful that we did. The platform is intuitive and our team hit the ground 'sprinting' with minimal effect to our business. The team at JobAdder are also a perfect fit for us. They are constantly progressing the platform to keep ahead of our needs and the competition.

One area we have made significant increases is our digital integration through our website. Traffic is through the roof and candidate registration/data capture is seamless.

Pros

Everything, and they keep improving on perfection.

Cons

Nothing.

Simone
Overall rating
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Review of JobAdder

Reviewed on 12/01/2023

Fantastic.

Fantastic.

Pros

The ease of ability to view your own jobs, track candidates, post job ads etc.

Cons

The ability to search our own database for candidates for new jobs is not as efficient as using say SEEK or LinkedIn Recruiter.

Response from Job Adder

Thanks for providing your feedback! I would suggest using Quick Search, Saved Searches or Boolean Resume Keyword Search to supercharge your searching.

debbie
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 3.0 /10

okay but not as easy as other programs

Reviewed on 13/08/2017

I like to be able to see things easily i don't need all the fancy bells and whistles - i like to be...

I like to be able to see things easily i don't need all the fancy bells and whistles - i like to be able to search for candidates by skills , link clients, candidates into jobs, and be able to see open jobs easily. I liked the format of the old fastrack - they have now deleted and brought in a new system which is awful so had to change to job adder which is not as good as the old fasttrack

Pros

Linking jobs to candidates , clients to candidates linking. - it holds all the information that you require.

Cons

I dont find it straight forward a bit complicated. Finding applicants and seeing what jobs you have open and what stage those jobs are at is the main feature that recruiters look for in a program.
I dont feel that job adder does that as good as the old fastrack system does - not the new version

Austin
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

I love reporting statistics

Reviewed on 09/02/2017

I am very impressed with the User interface of this application. The report and the visual...

I am very impressed with the User interface of this application. The report and the visual statistics are best here. The graph shows a very easy to understand format to read data. Helps greatly with recruitment.

Verified Reviewer
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very powerful software!

Reviewed on 01/05/2018

Pros

I was able to get a lot of responses from my job posting and has also great amount of quality leads.

Cons

I can't think of any cons every since I used this software. There maybe some occasional slowdowns probably because of the computer hardware, but is overall a great system.