JobAdder

4.5 (156)
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The recruitment CRM and ATS you’ll love to use.

Overall rating

4.5 /5
(156)
Value for Money
4.3/5
Features
4.2/5
Ease of Use
4.5/5
Customer Support
4.5/5

92%
recommended this app
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156 Reviews for UK Users

Dearne
Dearne
Overall rating
  • Industry: Human Resources
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

JobAdder Integration fit for purpose

Reviewed on 12/01/2023

Pros

Integrations with multiple platforms is very helpful, customer service is great and very responsive.

Cons

Can be glitchy and slow after upgrades have taken place.

Response from Job Adder

Hi Dearne, happy to hear you've had a great experience with JobAdder so far.

Kirsty
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Get your time back!

Reviewed on 11/01/2023

Great - we have our team using it and everyone is on the same page, great for candidate management...

Great - we have our team using it and everyone is on the same page, great for candidate management and helps to save time!

Pros

Ad scheduling & being able to post on multiple platforms at once has been a major game changer for us. Being able to get a ton of time back not having to post ad's at random times during the week on all different platforms - can now do it all at once!

Cons

I am unable to easily see when first looking at the candidate profile which platform they applied to the ad, I need to dig to get the info.

Alternatives Considered

Breezy

Reasons for Choosing JobAdder

Feb 2022

Reasons for Switching to JobAdder

we knew someone that had used it, I had researched about job adder a few year prior and knew the reviews and it was user friendly.

Response from Job Adder

Thank you, Kirsty, for the awesome review! We're so happy to hear you've got that extra time back in your day.

Nicolas
Overall rating
  • Industry: Staffing & Recruiting
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Great applicant tracker but workflow could do with improvement

Reviewed on 11/08/2015

Pros

Jobadder makes the applicant tracking process easy to manage if you use job boards such as Seek (who are a part-owner of Jobadder). Being able to access candidates from anywhere via this cloud based tool is great. The resume search tool is also good and the system is relatively fast given it's cloud based.

Cons

Whilst this is a slick tool, Jobadder still has a way to go in terms of being a total workflow management tool and it is quite clear that it started life as an applicant tracking tool rather than a recruitment database.

If you value a database where all email correspondence is linked to clients / candidates then this one is not for you. There is no seamless link between your email client and jobadder meaning you have to manually upload emails to the database (sent and received) from google or outlook 365. Furthermore this is something they (jobadder developers) do not see as valuable. For some people this is a non-issue but for me, I like to keep an audit trail of all client correspondence and easily be able to access it and ensure if needed it has a time and date stamp and can easily forward this email to a client (usual issues such as re-sending terms of business and the usual issues a recruitment firm faces around the timing of candidate submissions etc.

Furthermore there is no ability to undertake a text search on notes / emails that you do manually upload into the system. The float functionality is very geared towards low-value recruitment, utilising a tool whereby the client clicks a hyperlink which goes to a jump page which you have no control over the look and feel of.

From a workflow perspective, being able to update candidate skills, employment details, add notes etc is a little hit and miss.

I have voiced these concerns but get the feeling their priority is to continually add smaller job boards to the platform than continue to improve workflow and functionality. It's a real pity as they are ALMOST there in terms of having a really awesome tool!

For now we will stick with them but here's hoping I can change my 6 to a 10!

Andrew
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The go-to software for recruiters

Reviewed on 11/01/2023

Very good experience, with ease of use. Critical to day to day life recruiting.

Very good experience, with ease of use. Critical to day to day life recruiting.

Pros

Everything you need is all in one place with clever integrations that keep on being developed, with new ones being added regularly. Good customer service with limited drop outs.

Cons

Not that I can easily think of. Strong CRM system.

Alternatives Considered

Bullhorn ATS & CRM

Reasons for Switching to JobAdder

Better name across the industry and I had been using it prior.

Response from Job Adder

You've made our day, Andrew! Thank you for your positive review.

Scott
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great software it has revolutionized how I work!

Reviewed on 13/01/2023

Exceptional

Exceptional

Pros

Support, ease of use, unlimited email templates, gmail for jobadder plugin

Cons

Can't easily change a job from contract to perm, for example. Cannot make HTML emails

Alternatives Considered

Zoho Recruit, Bullhorn ATS & CRM and Recruiterflow

Reasons for Switching to JobAdder

Great demo, price, easy to find people who use it for when we grow, excellent support in plain English, and its priced right.

Response from Job Adder

What a review! This makes us super happy. It's awesome to hear that JobAdder has made such a difference to your work day. Thanks, Scott.

Jay
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

You'll struggle to find a better ATS!!

Reviewed on 19/08/2020

I've implemented multiple applicant tracking systems. Our process for selecting JobAdder was...

I've implemented multiple applicant tracking systems. Our process for selecting JobAdder was thorough, b/c we had made some mistakes in previously deploying other products that looked great during the product demo, but after going live realizing the product made you hate your job and the support team made you want to strangle someone.

My experience with JobAdder is a 9.0 on 1-10 scale. The truth is, no system is perfect...they all have their flaws. So we are extremely happy with our selection and looking forward to building our company and our processes around the current and future capabilities of their system.

Pros

it starts with the team and the culture/attitude of service and continuous improvement. Their culture cascades into every aspect of the business, from development, to product, to support, etc. The product is intuitive and easy to use. The support team is highly responsive and they are experts on their system, so little time is wasted by their support rep seeking answers to questions they should already have the answers to. It is very easy to configure. The product team is continually releasing helpful updates/feature enhancements to improve user experience. The integrations they've built bring significant functionality through their marketplace that not only offers enhanced features/capabilities, but saves time...a lot of it!

Cons

They are working on most of my issues. They have an effective process for processing the user community's feature enhancement requests and adding meaningful requests into the product roadmap. The two things that I'd like to see is: 1) Multi column sorting, and 2) group update of any/every field in a record. There are other things, but the workarounds are acceptable.

Reasons for Choosing JobAdder

If your ATS doesn't help you love your job and make you more efficient, you need to switch. Simply, Compas/Aviante wasn't even coming close to meeting our needs...and the bad reputation and bully tactics of Bullhorn led us away from Sendouts. Simply put, in order to be a great recruiting firm, we needed a technology to serve as our foundation. JobAdder is exactly that for us.

Reasons for Switching to JobAdder

product and organizational maturity, service & support, data migration process, features (integrations, capabilities), functionality (UI/UX, ease of use), and product roadmap.
Trevor
Overall rating
  • Industry: Human Resources
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Never been more efficient and timely

Reviewed on 15/10/2020

Conversion over to Job Adder from our previous ATS was straightforward, we had to some database...

Conversion over to Job Adder from our previous ATS was straightforward, we had to some database clean up, but nothing that was a challenge. The usability, search function and the amazing customer support staff have made this product exceptional. After experiencing four other ATS systems for a year each in our search for the right one, I can say unequivocally that Job Adder has made our organization stronger, our company deliverable more consistent, and our output more efficient. It's an amazing product.

Pros

I love the ability to quickly update information on candidates pulled into the search long list. Managing candidates is a piece of cake through their search function, every single candidate I speak with believes I have known them for years. Also the ability to update candidate information on the fly, while one the phone easily has made for a database richness that we haven't had before.

Cons

As the new software upgrades take place you end up working between the old and the new interfaces which operate slightly differently. No big deal, but it will be nice when it is all consistent. Would also be nice to be able to set the default number of candidates in a long list to a number higher than 20.

Alternatives Considered

Bullhorn ATS & CRM

Reasons for Choosing JobAdder

Because their product was not suitable for our business, very challenging to work with in a consistent manner across the company, and their customer support was awful. Truly aweful.

Switched From

Exelare

Reasons for Switching to JobAdder

Because [SENSITIVE CONTENT HIDDEN] made a compelling case for the change, based on a solid Features and Benefits run down. He was aware of our previous system challenges and was able to clearly demonstrate the product plus of the JobAdder system.
Nik
Overall rating
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good tool 9 out or 10 for me

Reviewed on 25/08/2020

Can't imagine myself without this tool

Can't imagine myself without this tool

Pros

Cost
Tracking
Talent pipelining
User Interface

Cons

I wish its PeopleAdder extension worked with google accounts as well as it does with Microsoft. It is a Google thing I reckon.

Alternatives Considered

Lever and Workable

Reasons for Switching to JobAdder

Cost Easy to use Works for my business model
edward
Overall rating
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

JObadder a good choice

Reviewed on 09/02/2023

very good

very good

Pros

the support is excellent the system itself is good

Cons

better intergration with linkedin without the recruiter license would be good

Response from Job Adder

Delighted to hear that you are happy with our support and product. Thanks for taking the time to write us a review!

Kim Oliver
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

JobAdder: Simplifying the Recruitment Process

Reviewed on 12/01/2023

JobAdder is great and really helpful. It really allows you to do recruitment so easily. Quite a...

JobAdder is great and really helpful. It really allows you to do recruitment so easily. Quite a tool for adding value and amazing experience to all the candidates.

Pros

It allows you to easily track, label and manage your applications. You can easily monitor the status of your candidates.

Cons

Unable to batch add candidates on a Job Positions.

Response from Job Adder

It makes us very happy to hear that JobAdder is helping you be successful in your role. Keep it up!

Vanessa
Overall rating
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

We Love Job Adder

Reviewed on 10/12/2020

The people that we engage with at Job Adder are exceptional. They offer hands on support and are an...

The people that we engage with at Job Adder are exceptional. They offer hands on support and are an absolute pleasure to deal with. They have a great approach to client service and their Helpdesk is efficient and effective.

Pros

Ease of Use, Ample Integrations available for automation, candidate experience and hiring manager portal features are great. Integration to GSuite and social pages. User friendly and implementation is easy and cost effective.

Cons

The basic recruitment dashboard could be enhanced. Multiple Currency Reporting and Locations should be improved to cater for global recruitment agencies with branches in multiple countries.

Alternatives Considered

Zoho Recruit, Bullhorn ATS & CRM and BambooHR

Reasons for Switching to JobAdder

Integrations, Account Managers were knowledgeable and enterprise pricing offering. Other solutions were per user pricing and as a start up we needed flexibility to scale in a cost effective way.
Shannon
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Propel Collective

Reviewed on 09/12/2020

So far I have really enjoyed using the JobAdder platform and interacting with all staff both...

So far I have really enjoyed using the JobAdder platform and interacting with all staff both support and sales! Great product guys. Love all the updates too!

Pros

User design an experience is great. easy to input data and then access it!

Cons

Only issues I have experienced so far is clearing alerts when you have completed those tasks. Even after you check the box next to the specific alerts they don't disappear right away it usually takes some time for it process.

Alternatives Considered

Bullhorn ATS & CRM

Reasons for Switching to JobAdder

Familiarity with from prior use and the user interface/ease of use. Also being an Aussie always love to support Aussie companies that do great work! :) Happy Holidays Jobadder Peeps :)
Tracey
Overall rating
  • Industry: Maritime
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The Best Recruitment Software

Reviewed on 12/01/2023

I use to use Salesforce and Target Recruit and I had to employ a database administrator to help...

I use to use Salesforce and Target Recruit and I had to employ a database administrator to help with the backend. Jobadder allows even us non technical people to use it efficiently.

Pros

Has almost everything you need to run a recruitment agency and it doesn't tie you in to yearly contracts. The support team is amazing.

Cons

I can't see my team's weekly interviews with candidates and clients.

Response from Job Adder

Cheers, Tracey. We love that non-technical people are able to jump in and hit the ground running with JobAdder. Delivering immediate ROI to our clients is really important to us.

Justun
Overall rating
  • Industry: Civil Engineering
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Market Leader

Reviewed on 11/01/2023

Excellent - streamlines, efficient and easy to use

Excellent - streamlines, efficient and easy to use

Pros

Database management, candidate management, marketing functions - easy to use and effective

Cons

Can be clunky from time to time When searching the database, can easily click outside of search and lose results

Response from Job Adder

Thank you for taking the time to provide this feedback, Justun. It's much appreciated.

Joshua
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Good Applicant Tracking System

Reviewed on 11/01/2023

Pros

Very easy to track candidates, create company and candidate profiles. User friendly. Highly recommend JobAdder.

Cons

It will be good if they will have more features.

Response from Job Adder

Thank you, Joshua! We pride ourselves on being user-friendly, so it's always great to hear that our clients feel the same way.

Matt
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

JobAdder Review

Reviewed on 12/01/2023

Pros

Very user friendly, Simple to use and keeps track of everything required

Cons

Find that JobAdder can be quite slow at times loading required documents

Response from Job Adder

Thank you, Matt, for your valuable feedback. Depending on the document size, loading time can vary. However, if you experience unusual slowness please contact our Support team via the 'Help' button in your JobAdder account right away.

Sue
Overall rating
  • Industry: Accounting
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent product very user friendly

Reviewed on 11/01/2023

Exccellent

Exccellent

Pros

Really easy to use especially from Outlook attaching emails and creating applications

Cons

Just when you use a function it should opens tabs at the side so we have multiple windows and not go back

Response from Job Adder

Thank you, Sue, it's awesome to hear you're enjoying using JobAdder, especially the Outlook plugin.

We'd love to help you with some tips and tricks to reduce the need for multiple windows. Our Support team is available 24/6 via the 'Help' button in your account to assist further.

Verified Reviewer
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A Powerful Tool for Applicant Management

Reviewed on 11/08/2022

Pros

As a scaling business, JobAdder plugged seamlessly into our existing infrastructure. Easy embed options enabled us to brand our posting on our existing site, while managing the data in their platform using powerful tools like a Natural Language Processor to be able to search through resumes and other applicant data.

Cons

There was a bit of a learning curve for our users / administrators of the system to navigate through the various pages/listing/options. However, once folks were sufficiently trained and got the hang of it, they were able to use it more comfortably.

Response from Job Adder

Thank you for your feedback, it's great to hear that our JobAdder Academy helped your users navigate through a new system more comfortably.

Sharon
Overall rating
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

JobAdder review

Reviewed on 18/06/2019

Great firm, evolving and leading product

Great firm, evolving and leading product

Pros

Hi have been a customer of Jobadder for over 5 years

Support has always been responsive and impressively no glitches even though we are in WA

Also when I was working with NFP Disability Services, I reached out and there was offer of support

I love how Jobadder is now being more intuitive like when moving contacts to other companies it makes the comment, removing the requirement to make the record card note

Cons

And whilst Im sure there is lots of content and video on help would be really good for refreshers like most used functions perhaps? Who has the time to self navigate?

Perhaps yearly webinars these are the not to be missed new functions

Ruben
Ruben
Overall rating
  • Industry: Human Resources
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great ATS

Reviewed on 15/10/2020

Excellent experience

Excellent experience

Pros

Easy to navigate
Great ability to integrate with relevant software ecosystem
Mobile app is great

Cons

Nothing to complain about. This ats has been great so far.

Alternatives Considered

Bullhorn ATS & CRM, CATS and PCRecruiter

Reasons for Switching to JobAdder

Pricing, integration and features
Verified Reviewer
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very powerful software!

Reviewed on 01/05/2018

Pros

I was able to get a lot of responses from my job posting and has also great amount of quality leads.

Cons

I can't think of any cons every since I used this software. There maybe some occasional slowdowns probably because of the computer hardware, but is overall a great system.

Pete
Pete
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Excellent tool for recruiters

Reviewed on 09/09/2015

We've had a few systems at RWA. JobAdder is the pick of the bunch. We're an IT Recruitment agency...

We've had a few systems at RWA. JobAdder is the pick of the bunch. We're an IT Recruitment agency in Auckland. We wanted a tool that could manage our client and candidate base and track candidates right through the different job stages. The key for us is to be able to find talent on our database via an efficient search tool and match it up to the job/client requirements. Would recommend!

Pros

- Intuitive
- Job board integration
- Search functionality
- Cloud
- Mobile
- Support is outstanding!
- Innovative, working on new features all the time.
- Talent pooling
- Reverse marketing
- Duplicate matching

Cons

- Mobile app needs work
- Needs additional bespoke reporting

Cameron
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

JobAdder, the only option for us!

Reviewed on 28/06/2016

We found JobAdder when we found that we had out grown our previous CRM, and we are thankful that we...

We found JobAdder when we found that we had out grown our previous CRM, and we are thankful that we did. The platform is intuitive and our team hit the ground 'sprinting' with minimal effect to our business. The team at JobAdder are also a perfect fit for us. They are constantly progressing the platform to keep ahead of our needs and the competition.

One area we have made significant increases is our digital integration through our website. Traffic is through the roof and candidate registration/data capture is seamless.

Pros

Everything, and they keep improving on perfection.

Cons

Nothing.

paul
Overall rating
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

The Software continually freezes and they seem to do nothing about it

Reviewed on 24/11/2017

Pros

It used to work pretty well. You used to be able to call someone if there was an issue. It integrates well with job boards when it is working.

Cons

The constant freezing which stops us operating as a business. You can't get anyone at the company to call you. Issues never resolved.

Yuri
Overall rating
  • Industry: Outsourcing/Offshoring
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

It was great. Easy to use and navigate around

Reviewed on 20/04/2018

Better recruitment management.

Better recruitment management.

Pros

It's so easy to manage all the resumes we have collected from other job boards. Very user friendly.

Cons

I think the part where it parses and decodes resumes. The system struggles in this area. I think it needs improvement especially in decoding resumes in PDF format.