--- description: Learn how Docusign can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Docusign. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Docusign Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Digital Signature Software](/directory/281/digital-signatures/software) > [Docusign](/software/9640/docusign) # Docusign Canonical: https://www.getapp.co.uk/software/9640/docusign Page: 1 / 376\ Next: [Next page](https://www.getapp.co.uk/software/9640/docusign?page=2) > Docusign is a cloud-based digital signature platform that allows businesses to create, commit to, and manage their agreements on a centralized dashboard. The IAM for Sales application streamlines the sales contracting process, enabling sellers to create optimal deals more independently, close them faster, and extract more value. Its IAM for Customer Experience application transforms time-consuming processes into engaging experiences that build long-lasting customer relationships and drive scale. > > Verdict: Rated **4.7/5** by 9360 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Docusign Send, sign, and manage contracts electronically from any device Integrates with popular business apps like Salesforce and Microsoft to streamline workflows Built-in analytics provide insights into contract processes and bottlenecks Complies with rigorous security standards like SOC 2 Type II, ISO 27001, and more ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 9360 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Docusign - **Location**: San Francisco, US - **Founded**: 2004 ## Commercial Context - **Starting Price**: US$15.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Personal- $10/ month For individuals and sole proprietors with basic e-signature needs One seat, five sends/month, basic features Standard - $25/month per user For small to medium teams that need to send, sign and collaborate Up to 50 users, unlimited sends, additional features Business Pro - $40/month per user For automating and optimizing agreements with advanced features Up to 50 users, unlimited sends, advanced features Enhanced Plans Customize a pricing plan that scales to your business needs 50+ users. Get your customized quote. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Brazilian Portuguese, Dutch, English, French, German, Italian, Japanese, Spanish - **Available Countries**: Australia, Brazil, Canada, Chile, Colombia, Mexico, New Zealand, Spain, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Archiving & Retention - Audit Management - Audit Trail - Authentication - Autofill - Buy Side (Suppliers) - CRM - Collaboration Tools - Commenting/Notes - Completion Tracking - Compliance Management - Compliance Tracking - Conditional Logic - Configurable Workflow ## Integrations (24 total) - Adobe Acrobat Reader - Box - Dropbox Business - Gmail - Google Docs - Google Drive - Google Workspace - HubSpot CRM - LSEG Risk Intelligence - Microsoft 365 - Microsoft Outlook - Microsoft SharePoint - Microsoft Word - OneDrive - Quik\! ... and 9 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Digital Signature Software](https://www.getapp.co.uk/directory/281/digital-signatures/software) ## Related Categories - [Digital Signature Software](https://www.getapp.co.uk/directory/281/digital-signatures/software) - [Contract Management Software](https://www.getapp.co.uk/directory/518/contract-management/software) - [Forms Automation Software](https://www.getapp.co.uk/directory/589/forms-automation/software) - [Proposal Management Software](https://www.getapp.co.uk/directory/340/proposal-management/software) - [Document Management Software](https://www.getapp.co.uk/directory/284/document-management/software) ## Alternatives 1. [Adobe Acrobat](https://www.getapp.co.uk/software/2047082/adobe-acrobat-dc) — 4.7/5 (4217 reviews) 2. [SignWell](https://www.getapp.co.uk/software/133655/docsketch) — 4.9/5 (2706 reviews) 3. [Dropbox Sign](https://www.getapp.co.uk/software/91722/hellosign) — 4.7/5 (1447 reviews) 4. [Jotform](https://www.getapp.co.uk/software/10191/jotform-4-0) — 4.7/5 (2895 reviews) 5. [PandaDoc](https://www.getapp.co.uk/software/91467/pandadoc) — 4.5/5 (1249 reviews) ## Reviews ### "Simple and Reliable E-Signature Solution for Daily Use" — 4.0/5 > **Anushree** | *2 May 2026* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: The best part about DocuSign is how easy it makes sending and signing documents electronically. It saves a lot of time by eliminating manual paperwork, and the interface is very user-friendly even for first-time users. The ability to track document status and get real-time notifications is also very helpful. > > **Cons**: One downside is the pricing, which can feel a bit high, especially for small teams or occasional users. Also, there are times when notifications or document loading can be slightly delayed. The interface is generally good, but some advanced settings can be a bit confusing initially. > > Overall, my experience with DocuSign has been very positive. It simplifies the process of sending and signing documents electronically, saving a lot of time compared to manual paperwork. The interface is clean and easy to use, even for first-time users. It integrates well with other tools and helps streamline document workflows. ----- ### "Streamlining Documents with Ease and Professionalism" — 5.0/5 > **Verified Reviewer** | *19 April 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: DocuSign makes signing and managing documents incredibly fast and convenient. The interface is intuitive, so it’s easy to upload files, add signature fields, and send documents without a steep learning curve. I especially like how it eliminates the need for printing and scanning—everything can be done digitally from almost any device. The real-time tracking and notifications are also a big plus. It’s easy to see when a document has been viewed or signed, which helps keep workflows moving smoothly. Additionally, DocuSign integrates well with other tools like Google Drive and Salesforce, making it a seamless part of existing workflows. Overall, it saves time, reduces paperwork, and makes the entire signing process more efficient and professional. > > **Cons**: One downside is the cost, especially for individuals or small businesses. Some useful features are locked behind higher-tier plans, which can make it feel limiting unless you upgrade. The user interface, while generally easy to use, can occasionally feel cluttered—particularly when managing multiple documents or templates. Certain steps in the workflow (like editing fields after sending) aren’t always as flexible as expected. There can also be minor delays with notifications or document updates, which may slow things down in time-sensitive situations. Lastly, recipients who aren’t familiar with digital signing tools sometimes find the process slightly confusing at first, which can require extra guidance. > > Overall, my experience with DocuSign has been very positive. It has significantly streamlined the process of sending, signing, and managing documents, saving time and reducing the need for physical paperwork. The platform is easy to navigate, even for first-time users, and the ability to sign documents from any device adds a lot of convenience. While there are a few drawbacks—such as pricing and occasional workflow limitations—the benefits generally outweigh the negatives. It’s a reliable and professional solution for handling agreements, especially in fast-paced or remote environments. Overall, DocuSign has made document management more efficient and accessible, and I would consider it a valuable tool for both individuals and businesses. ----- ### "Docusign has predatory billing, stay away" — 1.0/5 > **Wesley** | *5 May 2026* | Consumer Goods | Recommendation rating: 0.0/10 > > **Pros**: Nothing. There was nothing redeeming about them. They charge a lot of money, and I never used the product more than once. > > **Cons**: Very sketchy billing practices. Company makes it very hard to cancel, and the plans are very expensive. > > Terrible. I would never recommend them to anybody. It is unconscionable that a company would charge so much money, and refuse to give a refund despite zero costs on their end (because I never used it more than once) ----- ### "Docusign Review" — 5.0/5 > **Patrick** | *2 April 2026* | Nonprofit Organization Management | Recommendation rating: 9.0/10 > > **Pros**: Docusign is our go-to signing platform for digital, audit-ready signings. It is clean, reliable, and well-known. > > **Cons**: I don't have major gripes with it. Possibly I would like to be more easily able to input an alias for an individual signer and/or have two saved email addresses under each saved contact name. > > Overall, it is a very strong product and what I consider to be the strongest product in the industry in its class. ----- ### "Electronic signing made easy" — 4.0/5 > **Jesus** | *6 May 2026* | Mental Health Care | Recommendation rating: 8.0/10 > > **Pros**: Helpful and responsive when users successfully reach a representative Offers multiple channels (chat, email, knowledge base). Very intuitive for basic document signing Simple upload → tag → send workflow Minimal training required for common tasks. Excellent for beginners and everyday use, but complex setups can feel heavy.. Strong ROI for businesses with frequent document signing Saves time and reduces manual paperwork. Good value at scale, but expensive for occasional users. Real-time document tracking (who opened, signed, etc.) Audit trails for legal compliance Automated notifications and reminders. > > **Cons**: Slow response times and difficulty reaching human agents Inconsistent quality of support Complaints about billing help and cancellations Support is hit-or-miss—good when accessible, frustrating when not. Pricing can be high, especially for small businesses Many advanced features locked behind higher tiers. Occasional glitches or slow loading Email delivery problems (e.g., going to spam) Password reset and login issues Interface inconsistencies and formatting quirks. > > Overall this is a tool with a specific targeted population, it might now be for everyone, but it is very useful for those who do need it and can take advantage of it. ----- Page: 1 / 376\ Next: [Next page](https://www.getapp.co.uk/software/9640/docusign?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/9640/docusign) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data