Kantata Reviews

Kantata

4.2 (603)
Purpose-built to power professional services orgs.

Overall rating

4.2 /5
(603)
Value for Money
4.0/5
Features
4.0/5
Ease of Use
4.0/5
Customer Support
4.2/5

84%
recommended this app
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603 Reviews for UK Users

Kendra
Overall rating
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Project Management Tool

Reviewed on 20/02/2017

We've been using MavenLink for over a year now and we are constantly learning new and better ways...

We've been using MavenLink for over a year now and we are constantly learning new and better ways to utilise all the tools it has to offer. We use it as our core method of communication with our clients, it helps to have all the information in one place. The Time tracking tool is easy to use and we are hoping to take full advantage of the Resource Allocation and Gantt chart in the near future

Pros

- So many options and ways to customise each feature
- Time tracking tool is very easy to use, our team prefers it over what we have had in the past
- Custom reporting, especially weekly project reports, have upped our client communication game. Our Clients appreciate the extra level of transparency and it has helped us prevent a lot of surprises when the invoice is sent out.
- Resource Allocation and Gantt chart really help when it comes to Project Planning.

Cons

- It's really difficult to see WHO is responsible for a task if multiple people are assigned to it. This is a problem when you are looking at a project and want to see who is responsible for what from 30,000 feet. Instead, you need to go to that specific task and read through the comments to see where it stands. There are a few workarounds for it, but then all involved extra work and monitoring to make sure everyone using the system is doing so correctly.
- There doesn't seem to be a way to edit a comment once you post it
- You can't customise the status options for the different tasks, so something is either in progress, not started, needs information, or completed. It doesn't really let you customise it to follow your workflows.

Heather
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great company and product - still room to grow but on the right track!

Reviewed on 31/10/2021

The product has brought our processes to the next level and the overall experience has been...

The product has brought our processes to the next level and the overall experience has been positive.

Pros

Resource planning was made 1000% better by using the Mavenlink product. It is an intuitive modern UI that is feature rich across the board.

Cons

There are some gaps in the product and areas where I wish it had been more configurable. For instance, invoicing could use more flexibility in terms of how you build out an invoice (and how you display things on the invoice). Also, time tracking is easy but notes aren't required nor is there a config to make them required which has been a big pain for us.

Alternatives Considered

ERP Cloud

Reasons for Choosing Kantata

OpenAir is a horribly overly complex product with a very clunky resource planning module. In addition, NetSuite is now owed by Oracle and their responsiveness in terms of improved product features has come to a halt. Mavenlink's product is a breath of fresh air after OpenAir.

Switched From

NetSuite OpenAir

Reasons for Switching to Kantata

Because of it's ease of use and company culture.
Josh
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 4.0 /10

One of the weaker project management tools out there. I wouldn't recommend this product.

Reviewed on 25/11/2017

The ability to see my project list at a glance, although this product is plagued with poor support...

The ability to see my project list at a glance, although this product is plagued with poor support and ultra slow development.

Pros

The UI is simple to use most of the time. It's easy to see your projects listed out, even though the organization tools are pretty weak.

Cons

The software is slow. Updates happen at a snails pace. Our team worked directly with the development team at Mavenlink and their process is just plain slow. The program is bogged down and sluggish. It lacks sub-tasks beyond 5 layers, the estimating feature is a joke and they only just recently implemented a basic WYSIWYG in the activity section. You also can't undo activity unless you go back to the feed. Talk to PMs who actually use this product!

Response from Kantata

Thank you for your insight and feedback regarding your experience. We have forwarded your feedback to our product team and will continue to strive to do better. Your CSM has reached out out to you to learn more and continue to advocate on your behalf, regarding these product enhancements and all your concerns. We look forward to continue to working closely with you regarding your experience. Have a nice day and happy holidays.

Val
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

One Source of Information

Reviewed on 16/12/2020

Mavenlink has been great to work with from conversion to ongoing support.

Mavenlink has been great to work with from conversion to ongoing support.

Pros

Mavenlink enables us to know the workload of our teams and Ike projects on schedule and within budget.

Cons

I wish the reporting was easier so that more users could work in it.

Alternatives Considered

Wrike and Workamajig

Reasons for Choosing Kantata

Needed more functionality

Switched From

Basecamp

Reasons for Switching to Kantata

Evaluated systems against goals developed by product review team.
Pat
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Works well for agencies

Reviewed on 18/12/2019

Overall, does well for project management. We lacked the ability to easily report on utilization...

Overall, does well for project management. We lacked the ability to easily report on utilization rates and time entries in convenient ways. Mavenlink changed that for the better.

Team collaboration with public and private posts can be more streamlined than emails, which can become siloed. Scheduling time and resource planner features are really handy, although I often don't get to what I planned...

Pros

Budget tracking is easy and effective, although depending on configuration, it can differ between the finances and budget tabs within a project. Gantt view is super helpful for changing timelines and communicating with client.

Cons

The task tracker sometimes is really slow to load when moving tasks around within a given project. There is often a huge number of notifications, but you can configure those to limit them significantly if necessary.

Kelsey
Overall rating
  • Industry: Design
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

MavenLink for the Win

Reviewed on 11/09/2020

We really love MavenLink and especially love working with a company who is constantly evolving and...

We really love MavenLink and especially love working with a company who is constantly evolving and taking their clients feedback and evolving.

Pros

We needed a unified system that did: task tracking, budget tracking, project schedules, time entry and resource management. MavenLink nails it in those arenas! Finally we have a tool that doesn't require another 15 tools!

Cons

There are a lot of features and options for how to do things, and not enough "how to" videos that their competitors have.

Julie
Overall rating
  • Industry: Graphic Design
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Great Project Management Tool

Reviewed on 17/09/2020

Pros

I love the easy UI of Mavenlink. The side menu bar is very easy to navigate. I like the time entries/timesheet interface. It's easy to create invoices and expense reports as well.

Cons

Reporting isn't always that intuitive - I have the most questions for our admin when it comes to pulling reports. Maybe I just need to be better educated on this though.

Moon
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Good Project mgmt tool linking to NetSuite but lack of customizations to cater to business...

Reviewed on 21/09/2020

Pros

Be able to link to NetSuite record with integrations and view utilization and project budget vs. actual.

Cons

Lack of some task tracking features like assignee commit date with taskes. Task role on time entries does not display on list view and task columns are hard to adjust for different usage of different team member.

Trevor
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Powerful tool that needs minor improvements to be a powerhouse

Reviewed on 24/08/2021

Pros

Scheduling, capaccity, status tracking, project health tracking, budget, etc all in one place. Tons of data available and a pretty robust API to expand on the capability.

Cons

It is slow and seems clunky at times. Viewing master planner is the biggest place I notice this.

Krista
Overall rating
  • Industry: Information Technology & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Powerful software with built in training

Reviewed on 24/05/2023

My company uses Kantata for time entry, revenue & cost tracking, and invoicing projects. In my...

My company uses Kantata for time entry, revenue & cost tracking, and invoicing projects. In my role, specifically, I handle onboarding new employees, managing weekly time entry reports, time adjustments, project setup, PO allocations, and invoicing. I previously used Sage 100 to invoice and have found Kantata to be leagues ahead of that software.

Pros

The features I like most about Kantata are the appearance of the interface, the built in training that's available, & how quickly modified information is updated for reporting and invoicing.

Cons

When first introduced to Kantata, I was unfamiliar with the process flow and quickly became confused by the different levels (Opportunity, engagement, scope, element, etc.). There is a bit of a learning curve, but after spending some time using the tool, the process began to make sense to me.

Tristan
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Our Next-Generation Project Management Tool

Reviewed on 12/09/2018

Our overall experience has been wonderful over the past few years. We were able to enable our PM...

Our overall experience has been wonderful over the past few years. We were able to enable our PM team to become more metrics and data-driven, expanding their capabilities. Change Orders are a big business process that we solved by using Mavenlink. Approval and communication have been GREATLY streamlined! Before, we were managing change orders through written communication and supporting documentation, but now we are able to have the discussion in project meetings, then pass through the Change Order approval as a budget change and there is an affirmative action on their part. It's great!

Pros

The activity dashboard is the best part of Mavenlink. A feed that allows you to keep track of official communications and notes is perfect, plus it keeps clients involved. The API is also very strong and allows us to generate reports FAR beyond what is offered by Mavenlink. Our ability to manage projects and people has greatly increased due to the features that have been implemented since we switched to Mavenlink.

Cons

The Gantt chart needs a lot of work. The interface is slow and clunky, plus it is not a great view for the executives and sponsors, visually speaking. The purpose of this chart is not really to "manage" the project, but instead show a high level overview of everything. There is currently no great way to show this to execs and sponsors. There needs to be a better mobile experience as well. We need a fully functional way to log time, complete tasks, post activity and generally manage projects from Android and iOS.

Kaneesha
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A tool that encompasses meany features and functions

Reviewed on 09/09/2020

It's a work in progress, there's a world in Mavenlink still to discover and we're hoping to get...

It's a work in progress, there's a world in Mavenlink still to discover and we're hoping to get there one day! It's still one of the best tools out there, in comparison

Pros

The product is easy to use, and it provides capabilities that with the right onboarder, can implement the tool strategically into the company, to meet the companies needs.

Cons

With a tool this sophicasticated I think the integration team could provide more support, without a cost attached to it. With the price tag, the team is forced to learn it and integrate it themselves which in turn results in improper use of the tool.

Project management function, it's tedious and doesn't provide the support needed. There is room for improvement here.

Sara
Overall rating
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Mavenlink feedback

Reviewed on 25/09/2020

Pros

The reporting and overview of the project is very helpful. .I also like how you can budget towards individual tasks/milestones. It's also good to see an overview of staff's availability and schedule them on specific days for projects.

Cons

It's very frustrating when you need to allocated in the same amount of time per user across a long period. You have to go in individually to each week to add that time. When you have to do this for multiple users across different projects, it takes a lot of time!!! Should be able to do a recurring staffing - define the time period, how many hrs for which user and project.
If there are changes to hrs or staffing for a project, you then have to go in and change across the board - should be able to change that recurring staffing to a different number/person

Mckenzie
Overall rating
  • Industry: Consumer Goods
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Mavenlink is a Great Project Management Tool

Reviewed on 29/08/2018

Mavenlink has allowed us to track everything coming in and out of our department on a daily,...

Mavenlink has allowed us to track everything coming in and out of our department on a daily, monthly and yearly basis. This has shown the demand for our services and how well we manage our time with this demands. We are also able to easily invite those outside of our department to join in and collaborate, which has simplified our daily request process. Everything can be found in one place.

Pros

Mavenlink allows for our team to easily collaborate on projects from beginning to end. We can cater our tasks to our specific needs and show the progress along the way for everyone to see. The updates that are sent via email keep me on track with the numerous projects I have at hand. The time tracking integration is beneficial to us when we are working with outside clients. This function is simple to use!

Cons

I find it difficult to access archived projects when I need to refer back to them. It appears that you need to know the exact title of the project in order to search it. Even though the time tracking function is simple to use, I do wish I could pause my time on one project without tracking it and move to another project where I start tracking time as well. I feel that I have to submit small increments of time often because I cannot do this.

Murali
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Mavenlink is a very advanced project management tool for medium as well as huge enterprises.

Reviewed on 26/01/2019

Pros

The application is very stable and you will find a lot of features to work with. In comparison to other tools, the features provided are more advanced and data-driven with high emphasis on metrics. I just love the dashboard, it helps you to keep track of all the official meetings and interactions and with mavenlink, you can build superb reports. It helps in collaborating with tasks from start to end of each project. You can set updates as notifications to your mail id, so you would get to know of the status o different projects. We can set these notifications for clients too, so they would get to know the proceedings and status o each task.If you hate opening multiple tabs like me, you can use this Gantt chart tool which I should say is the best feature!

Cons

One of the biggest turn off is that we take a lot of time to get started with the system like to set up and install. The date has been set in US formats which had been an issue to us, hope they do something about it. I found it really difficult to trace back archived projects cause you have to know the exact name of the respective project to get them traced back!

Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

WRIKE to MAVENLINK USER

Reviewed on 25/10/2016

Used Wrike for ~8 months and moved to Mavenlink over a year ago. In write you can't track time and...

Used Wrike for ~8 months and moved to Mavenlink over a year ago. In write you can't track time and expenses. The wrike issue tracking isn't great too.

Before moving to Mavenlink, I looked at ~12+ project management tools. It's a pain to move platforms. So we didn't want to make the wrong move. There are so many tools out there. For us, a big priority was being able to track time and projects all in one place. Mavenlink does that and more. It's an awesome tool esp. for design teams and if a lot of your team is virtual.

Pros

- Time tracking integration. Don't have to use a third party tool.
- Smart project task management.
- Easy to track if "to do" is a "task" or an "issue" (very helpful for website projects where you have a TON of issues to deal with).
- Easy to move tasks around and see the overall items you're working on.
- Google docs integration.
- You can track conversations all in one feed-- on more email.
- You can respond via email.

Cons

- So many features. I don't use all of them.
- They add on cool features... but want you to pay for them.
- Expensive -- but worth it when you're managing a team and don't want to login to a ton of applications.
- No dropbox integration.
- Takes awhile to get used too.
- You can't rename the issue or task items. For example, sometimes I want to change the status title from "needs info" to "client review" -- and I can't edit the status (I could do this in Wrike).

Jacqueline
Overall rating
  • Industry: Entertainment
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Mavenlink Rocks

Reviewed on 30/11/2016

We use Mavenlink to project management all new school openings and are now starting to use it for...

We use Mavenlink to project management all new school openings and are now starting to use it for all of our large national events. Mavenlink has definitely helped us open more schools worldwide efficiently and effectively.

Before Mavenlink, communication and documentation were major issues around our projects. With Mavenlink, we are able to document our calls and follow ups within the system itself. Tasks linked to communications are also very helpful. The features I like best are ease of use, Dashboard view of all projects, Templates, sync to Google Apps, and Gannt.

Pros

Ease of use and communication. The ability to start threads regarding specific tasks, upload/share google docs, post messages that also go to email, etc. has been critical to successfully completing projects.

Cons

The only dislike I have is that I cannot push a change across multiple projects at one time. We use templates for almost every project we launch. Sometimes those templates get updated and those changes need to be applied to current projects.

Kion
Overall rating
  • Industry: Graphic Design
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 1.0 /10

Abruptly changed pricing.

Reviewed on 27/06/2018

Long story short, I had been paying a certain amount for 6+ years, they kicked my credit card, made...

Long story short, I had been paying a certain amount for 6+ years, they kicked my credit card, made me reenter the info and told me that plan wasn't available anymore (no prior notice). Then I was faced with the decision to upgrade to a plan that was 6x more than my original plan! I talked to 2 reps and they both told me "we don't offer that plan anymore". All of this happened in the middle of the week while I am trying to deal with my clients. Anyway, I began using zoho projects which I like much more, it has an app and it integrates with a lot of other zoho products. I would highly recommend since the pricing is similar. I left Mavenlink mainly because of the inconvenience, but ZoHo truly provides the same service plus more!

Pros

The workspace was professional, branding gave the sense of personalization. The file space seemed to be unlimited at the time.

Cons

They don't have an app, the mobile equivalent site is not as user friendly as an app would be. Some of the screens are not responsive on a desktop.

Robert
Overall rating
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 6.0 /10

Difficult to reconcile with our accounting software - rounding issues

Reviewed on 05/11/2021

Pros

Easy for resources to book time against multiple different projects - good data contained in time entry exports (granular, gives lots of information that I can pivot off of to provide different views to the end customer)

Cons

Mavenlink rounds time entries billed at an odd number (such as $171.77/hr) that are logged in half-hour or quarter-hour increments differently than Sage IntACCT - this makes reconciliations arduous when it's time to invoice the customer.

Alternatives Considered

ERP Cloud
Praveen
Overall rating
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very easy platform to engage with clients and to manage reports.

Reviewed on 19/09/2018

Pros

When a client assigns a project to our team we add a new page to our Mavenlink platform and share that with client and all the team members who will be working on the project. Clients can see updates, modifications and even daily reports. Our team don't have to update each time with the client or send them an email at the end of each day. Even if a client has different projects, they will see it on different pages which avoids confusion. The Gantt charts are the best feature included to avoid keeping multiple tabs open.

Cons

One of the main cons is that it will take considerably more time setting everything up. One has to dedicate for at least 4-5 hours to learn everything pretty well. The date format is given only in US standard and troubled us a lot in the beginning.

Silvia
Overall rating
  • Industry: Design
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 3.0 /10

Reliable tool but not ideal for Finance Reporting

Reviewed on 29/07/2021

Easy to use, reliable in terms of saving data but this tool feels outdated due to the manual staff...

Easy to use, reliable in terms of saving data but this tool feels outdated due to the manual staff allocation process. Also the finance and staffing reporting doesnt work for me. Im not a fan of that.

Pros

I like that my staffing projections are easy to access, view and share across digital teams.

Cons

Forecasting hours by the week/month needs to be automated - this is too manual and time consuming at the time. Need to be able to drag and drop hours, or somehow more speedily be able to populate staff allocations. Also finance reporting / utilization reporting is incredibly difficult of not impossible due to my current access level. I have to rely on the finance and resourcing department for all reporting - this is not sustainable for project management.

Brandi
Overall rating
  • Industry: Cosmetics
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Kantana

Reviewed on 16/07/2023

My overall experience has been pleasant using Kantana. I continue to use their product today.

My overall experience has been pleasant using Kantana. I continue to use their product today.

Pros

The features I like and use the most on Kantana are the project planning features. It is reliable and well put together.

Cons

I don't think there is anything about Kantana that I don't like. It is put together well and reliable.

Hans
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Flexible platform, engaged support team, always getting better.

Reviewed on 24/09/2020

The client success and technical support teams have been exemplary to work with. They truly work to...

The client success and technical support teams have been exemplary to work with. They truly work to understand your use case for the product and offer solutions, and even involve us in conversations with the product teams to share our perspective on new feature sets.

Pros

It's clear that the platform is designed to fit many different styles of work, and much of it is highly configurable to your preferences. With the integrated APIs to Salesforce and Active Directory, among others, it's worked well to seamlessly stay in sync with the rest of our systems.

Cons

The Insights reporting platform is very powerful, but complex to learn how to implement custom configurations. You'll do well here if you have experience querying relational databases like SQL, but otherwise you will depend heavily on assistance from the support team and documentation to make adjustments to the custom reports.

Nick
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 7.0 /10

Good time management SaaS solution

Reviewed on 21/09/2019

Pros

- Mavenlink allows us to bill times to projects and individual tasks.
- Can see time spent against the project budget

Cons

- The task assignment and updating via Outlook is clunky, and it feels like it could do with some refinement.

Matt
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Program Manager Review

Reviewed on 02/03/2022

It has been positive and has definitely streamlined a lot of my work on a day to day basis as a PM

It has been positive and has definitely streamlined a lot of my work on a day to day basis as a PM

Pros

The invoicing and billing functionality is great as well as allowing resources to be forecasted and allocated to multiple projects

Cons

It is a bit clunky to use at first as there is a lot of functionality within it