Timesheets.com Reviews
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838 Reviews for UK Users
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Timesheet.com is the go to place for your business activity.
Reviewed on 12/07/2022
My experience with them has heen great so far and for the time i have used them,i habe not felt...
My experience with them has heen great so far and for the time i have used them,i habe not felt unhappy about anything.
Pros
Timesheet is extremely easy to use and very easy to understand.
Cons
I am happy with Timesheet thus far. I have not encountered any problems with them.
Response from Timesheets.com
This review is fake. It has zero substance and the reviewer talks about how satisfied they are but then randomly give us 2 stars. Capterra, you allows too many fake reviews!!!
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Timesheet!
Reviewed on 26/01/2024
I live Timesheets! It was recommended by our accountant! [sensitive content hidden] was very...
I live Timesheets! It was recommended by our accountant! [sensitive content hidden] was very helpful at assisting me with the researching the records that Ineeded to get into due to a time that was accidently overlapping to another time. He assisted with on how to look for the audit trail. He showed me how to expend all the records from a previous date to now. Keep [sensitive content hidden] around! He is knowledgable at his job!
Pros
Accuarate tracking of times. Easy for payroll tracking hours.
Cons
I really do not have any complaints about Timesheets. The developers have been very helpful with any troubles I was having and answered all my questions!
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Decent software
Reviewed on 09/05/2024
Pros
easy to use, pleasant to work with, easy pleasing website
Cons
i feel like i could do the same thing with another website, that was free.
Response from Timesheets.com
This is a fake review by a person who was PAID MONEY to leave it. This is evident if you mouse over the source of reviewer information.
- Industry: Human Resources
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Timesheets.com Review
Reviewed on 06/09/2024
My overall experience with Timesheets.com is that it was a reliable form of software to clock in...
My overall experience with Timesheets.com is that it was a reliable form of software to clock in and out of work.
Pros
Timesheets made it very easy to clock in and out. It was easily adjustable in case I missed a clock in or out.
Cons
I didn't dislike any part of Timesheets.com.
- Industry: Law Practice
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best customer service in the industry
Reviewed on 01/07/2024
Pros
I love the product itself for time tracking, vacation tracking, easy view of who is working but it was also easy for our team members to use. We have been using it for a long time, so I felt fairly familiar with it, but if I ever had questions, the customer service was quick to respond, and always happy to walk me through the task.
Cons
There was nothing I disliked about the product. Our executive team made the decision to move to another product.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Timesheets is a good alternative to other products
Reviewed on 12/04/2024
For the most part I am happy, but there are features I still do not know how to work and there are...
For the most part I am happy, but there are features I still do not know how to work and there are some things like the way the reports the hours but does not total each day and i cannot figure out how to see if ot was met. I found it once quite by accident.
Pros
I like that it was fairly easy to use and the cost was reasonable
And the support is very fast and effecient. Shout out to [sensitive content hidden] :)
Cons
Some of the admin features are confusing and many of the users still cannot figure it out. I wish there was a reminder feature I could set to auto send to the employees
- Industry: Medical Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Timesheets is so easy to work with
Reviewed on 05/06/2024
Great Very Easy to Work With
Great Very Easy to Work With
Pros
Whenever I have a question their customer service is always excellent
Cons
I have no complaints with timesheets. ....
- Industry: Health, Wellness & Fitness
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Timesheets.com for all your pence
Reviewed on 05/08/2024
My overall experience has been great and worth using ut
My overall experience has been great and worth using ut
Pros
It provides opportunith to easily record my shifts
Cons
Some features are not easily understood.
- Industry: Construction
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Top Notch Customer Service
Reviewed on 28/08/2024
Very rarely can you boast about customer service. This has been the best experience!!
Very rarely can you boast about customer service. This has been the best experience!!
Pros
Timesheets has been an invaluable tool for our new business. It is very user friendly, and their customer service has been topnotch! Our questions are answered literally in minutes! [sensitive content hidden] have gone above and beyond to unsure we understand how to use their program. Weekly training sessions and phone calls are very helpful.
Cons
I am looking for a way to view the customer and their projects on one screen. I'm sure there is a way, I just haven't figured it out yet!
- Industry: Accounting
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Tool - thank you for the support all these years!
Reviewed on 12/09/2024
Very great overall experience as I used timesheets.com heavily to reconcile time data and was easy...
Very great overall experience as I used timesheets.com heavily to reconcile time data and was easy to keep track of time submissions. We unfortunately moved to a new integrated time system (NetSuite) and no longer have the need for this tool.
Pros
Ease of use and navigation. Fast and simple UI.
Cons
Cannot think of any cons at the moment.
- Industry: Human Resources
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Customer Support - again!
Reviewed on 25/04/2024
called to find a path to delegating entry to someone else. [sensitive content hidden] couldn't find...
called to find a path to delegating entry to someone else. [sensitive content hidden] couldn't find it, so we left the call and he pursued the answer. Emailed me with an easy fix 3 minutes later - AWESOME!
Pros
There was an answer to my need - delegating time entry to an admin.
Cons
It wasn't easy to find the solution ourselves. Needed to call customer service - [sensitive content hidden] was great!
- Industry: Religious Institutions
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Excellent Customer Service
Reviewed on 26/02/2024
Overall experience with Timesheets has been good. The product does what it says and the offer...
Overall experience with Timesheets has been good. The product does what it says and the offer excellent customer support. I've never had to wait more than 60 seconds to talk to a person. Customer support team has worked with me to find a solution over the phone everytime I've called.
Pros
Timesheets stands out for the simple fact that when you call with a question an actual person answers the phone and quickly and intelligently resolves your questions. This is priceless! Thank you, Timesheets for offering true customer support in an age where it is quickly vanishing.
Cons
It is highly customizable so it takes a while to build out.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Timesheets is great
Reviewed on 29/08/2023
I find it very helpful and valuable.
I find it very helpful and valuable.
Pros
Convenience, and easy record keeping. It is a valuable tool in running this office and I hate to think where we would be with out it. I particularly like the ease of making edits and changes to employee times. I would be happy to refer this program to any business looking to save time.
Cons
The new format is a little difficult to figure out.
- Industry: Legal Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great program and amazing service
Reviewed on 11/09/2023
Pros
Easy to use, employees love it, accurate reporting. Customer service always helped me when I needed help.
Cons
Really nothing bad about it at all. Great program
- Industry: Construction
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic Product!
Reviewed on 26/07/2023
Timesheets is easy to work with. Its detailed without being overwhelming. There are enough options...
Timesheets is easy to work with. Its detailed without being overwhelming. There are enough options to customize, without getting lost (as I did with many other systems). I shopped and looked at several systems to track employee time and pay, as well as run reports, but none were as easy to navigate as this. It’s straight forward and gives me exactly what I need. Customer service has been amazing, resolved my questions very quickly and with ease. Additionally, the cost is on point for us. I could not be more pleased. Recommend 10/10.
Pros
Ease of UseGreat Customer Service
Cons
None
- Industry: Insurance
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Value
Reviewed on 26/10/2023
Wonderful! I would recommend this to any small company.
Wonderful! I would recommend this to any small company.
Pros
Timesheets provides a very easy and functional timesheets app for a reasonable price. The interface is very intuitive for new users.
Cons
I don't have any negative experiences with Timesheets.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use
Reviewed on 31/01/2024
We are satisifed with the use. No issues reported.
We are satisifed with the use. No issues reported.
Pros
User friendly. Easy to connect with support team if needed.
Cons
I have not used other time tracking systems.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Surprisingly great customer service
Reviewed on 20/06/2023
Pros
I've been impressed with the customer service I've received from Timesheets.com from my first interaction with them. They are always right there when you need them, and you can tell that you are communicating with a real person, not a chat bot.
Cons
I have no complaints. Timesheets.com has solved an important business problem for us and it's working out great. I think the service is affordable and worth the money.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Grateful for the high quality service
Reviewed on 18/08/2023
Excellent
Excellent
Pros
Features were very good. Service was extraordinary.[sensitive content hidden] onboarding and [sensitive content hidden]; recent assistance were extremely helpful.
Cons
There was nothing that caused us trouble
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User-friendly
Reviewed on 20/07/2023
It allows employees to monitor their hours and managers to oversee their activities. The system...
It allows employees to monitor their hours and managers to oversee their activities. The system provides attendance management tools that enable supervisors to track employee attendance, monitor leave requests, and manage time-off policies efficiently.
Pros
Easy to navigate, that requires minimal training to get started. Menu options are well-organized, making it easy for both employees and managers to track time and manage attendance. Great product and worth paying the extra compared to other products
Cons
Like it all but there a functions on it that we do not use. I would recommend that new users try a free trial first it will be worth it.
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
[sensitive content hidden] was exceptionally helpful
Reviewed on 14/04/2023
Whatever questions I have they are able to assist me quickly. The program is very easy to use and...
Whatever questions I have they are able to assist me quickly. The program is very easy to use and incorporate to other payroll functions. I highly recommend it.
Pros
The program is Easy to use, track and process timesheets and assist with payroll.
Cons
Nothing. Seriously?? I can complete this survey without typing in more information. You need to fix this. You are now wasting my time!
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Customer Support
Reviewed on 10/05/2023
Pros
Our team is in the initial stages of using Timesheets.com. [sensitive content hidden] spent time with me today and assisted with the organization for each use incident.
Cons
So far, it is a good solution for our team.
- Industry: Nonprofit Organization Management
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Chat with Marius
Reviewed on 06/04/2023
Pros
Ease of obtaining answers to processing questions
Cons
There isn't any feature I liked least about Timesheets.com.
- Industry: Environmental Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best software and stellar customer service!
Reviewed on 09/02/2023
Each time I call Timesheets the customer service far exceeds my expectations.
Each time I call Timesheets the customer service far exceeds my expectations.
Pros
Rich options and ease of use and the geo fencing
Cons
Nothing that I am able to ting of at this time.
- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Useful software
Reviewed on 16/01/2023
Time saving and beneficial
Time saving and beneficial
Pros
Easy to update. Time saving. Easy to track.
Cons
Navigation could have been easier. Entire rows and columns are not visible.