Timesheets.com

4.7 (838)
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Small Business Time Tracking for Payroll and Billing

Overall rating

4.7 /5
(838)
Value for Money
4.7/5
Features
4.5/5
Ease of Use
4.6/5
Customer Support
4.8/5

96%
recommended this app
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838 Reviews for UK Users

Jeanine
Jeanine
Overall rating
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Timesheet.com is the go to place for your business activity.

Reviewed on 12/07/2022

My experience with them has heen great so far and for the time i have used them,i habe not felt...

My experience with them has heen great so far and for the time i have used them,i habe not felt unhappy about anything.

Pros

Timesheet is extremely easy to use and very easy to understand.

Cons

I am happy with Timesheet thus far. I have not encountered any problems with them.

Response from Timesheets.com

This review is fake. It has zero substance and the reviewer talks about how satisfied they are but then randomly give us 2 stars. Capterra, you allows too many fake reviews!!!

Brenda
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Timesheet!

Reviewed on 26/01/2024

I live Timesheets! It was recommended by our accountant! [sensitive content hidden] was very...

I live Timesheets! It was recommended by our accountant! [sensitive content hidden] was very helpful at assisting me with the researching the records that Ineeded to get into due to a time that was accidently overlapping to another time. He assisted with on how to look for the audit trail. He showed me how to expend all the records from a previous date to now. Keep [sensitive content hidden] around! He is knowledgable at his job!

Pros

Accuarate tracking of times. Easy for payroll tracking hours.

Cons

I really do not have any complaints about Timesheets. The developers have been very helpful with any troubles I was having and answered all my questions!

Brittany
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Decent software

Reviewed on 09/05/2024

Pros

easy to use, pleasant to work with, easy pleasing website

Cons

i feel like i could do the same thing with another website, that was free.

Response from Timesheets.com

This is a fake review by a person who was PAID MONEY to leave it. This is evident if you mouse over the source of reviewer information.

Omar
Overall rating
  • Industry: Human Resources
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Timesheets.com Review

Reviewed on 06/09/2024

My overall experience with Timesheets.com is that it was a reliable form of software to clock in...

My overall experience with Timesheets.com is that it was a reliable form of software to clock in and out of work.

Pros

Timesheets made it very easy to clock in and out. It was easily adjustable in case I missed a clock in or out.

Cons

I didn't dislike any part of Timesheets.com.

Heidi
Overall rating
  • Industry: Law Practice
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best customer service in the industry

Reviewed on 01/07/2024

Pros

I love the product itself for time tracking, vacation tracking, easy view of who is working but it was also easy for our team members to use. We have been using it for a long time, so I felt fairly familiar with it, but if I ever had questions, the customer service was quick to respond, and always happy to walk me through the task.

Cons

There was nothing I disliked about the product. Our executive team made the decision to move to another product.

Anna Ruth
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Timesheets is a good alternative to other products

Reviewed on 12/04/2024

For the most part I am happy, but there are features I still do not know how to work and there are...

For the most part I am happy, but there are features I still do not know how to work and there are some things like the way the reports the hours but does not total each day and i cannot figure out how to see if ot was met. I found it once quite by accident.

Pros

I like that it was fairly easy to use and the cost was reasonable

And the support is very fast and effecient. Shout out to [sensitive content hidden] :)

Cons

Some of the admin features are confusing and many of the users still cannot figure it out. I wish there was a reminder feature I could set to auto send to the employees

Lisa
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Timesheets is so easy to work with

Reviewed on 05/06/2024

Great Very Easy to Work With

Great Very Easy to Work With

Pros

Whenever I have a question their customer service is always excellent

Cons

I have no complaints with timesheets. ....

Naseem
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Timesheets.com for all your pence

Reviewed on 05/08/2024

My overall experience has been great and worth using ut

My overall experience has been great and worth using ut

Pros

It provides opportunith to easily record my shifts

Cons

Some features are not easily understood.

Becky
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Top Notch Customer Service

Reviewed on 28/08/2024

Very rarely can you boast about customer service. This has been the best experience!!

Very rarely can you boast about customer service. This has been the best experience!!

Pros

Timesheets has been an invaluable tool for our new business. It is very user friendly, and their customer service has been topnotch! Our questions are answered literally in minutes! [sensitive content hidden] have gone above and beyond to unsure we understand how to use their program. Weekly training sessions and phone calls are very helpful.

Cons

I am looking for a way to view the customer and their projects on one screen. I'm sure there is a way, I just haven't figured it out yet!

John
Overall rating
  • Industry: Accounting
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Tool - thank you for the support all these years!

Reviewed on 12/09/2024

Very great overall experience as I used timesheets.com heavily to reconcile time data and was easy...

Very great overall experience as I used timesheets.com heavily to reconcile time data and was easy to keep track of time submissions. We unfortunately moved to a new integrated time system (NetSuite) and no longer have the need for this tool.

Pros

Ease of use and navigation. Fast and simple UI.

Cons

Cannot think of any cons at the moment.

Barbara
Overall rating
  • Industry: Human Resources
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Customer Support - again!

Reviewed on 25/04/2024

called to find a path to delegating entry to someone else. [sensitive content hidden] couldn't find...

called to find a path to delegating entry to someone else. [sensitive content hidden] couldn't find it, so we left the call and he pursued the answer. Emailed me with an easy fix 3 minutes later - AWESOME!

Pros

There was an answer to my need - delegating time entry to an admin.

Cons

It wasn't easy to find the solution ourselves. Needed to call customer service - [sensitive content hidden] was great!

Jennifer
Overall rating
  • Industry: Religious Institutions
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Excellent Customer Service

Reviewed on 26/02/2024

Overall experience with Timesheets has been good. The product does what it says and the offer...

Overall experience with Timesheets has been good. The product does what it says and the offer excellent customer support. I've never had to wait more than 60 seconds to talk to a person. Customer support team has worked with me to find a solution over the phone everytime I've called.

Pros

Timesheets stands out for the simple fact that when you call with a question an actual person answers the phone and quickly and intelligently resolves your questions. This is priceless! Thank you, Timesheets for offering true customer support in an age where it is quickly vanishing.

Cons

It is highly customizable so it takes a while to build out.

Debra
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Timesheets is great

Reviewed on 29/08/2023

I find it very helpful and valuable.

I find it very helpful and valuable.

Pros

Convenience, and easy record keeping. It is a valuable tool in running this office and I hate to think where we would be with out it. I particularly like the ease of making edits and changes to employee times. I would be happy to refer this program to any business looking to save time.

Cons

The new format is a little difficult to figure out.

Francesca
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great program and amazing service

Reviewed on 11/09/2023

Pros

Easy to use, employees love it, accurate reporting. Customer service always helped me when I needed help.

Cons

Really nothing bad about it at all. Great program

Christina
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic Product!

Reviewed on 26/07/2023

Timesheets is easy to work with. Its detailed without being overwhelming. There are enough options...

Timesheets is easy to work with. Its detailed without being overwhelming. There are enough options to customize, without getting lost (as I did with many other systems). I shopped and looked at several systems to track employee time and pay, as well as run reports, but none were as easy to navigate as this. It’s straight forward and gives me exactly what I need. Customer service has been amazing, resolved my questions very quickly and with ease. Additionally, the cost is on point for us. I could not be more pleased. Recommend 10/10.

Pros

Ease of UseGreat Customer Service

Cons

None

Brad
Overall rating
  • Industry: Insurance
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Value

Reviewed on 26/10/2023

Wonderful! I would recommend this to any small company.

Wonderful! I would recommend this to any small company.

Pros

Timesheets provides a very easy and functional timesheets app for a reasonable price. The interface is very intuitive for new users.

Cons

I don't have any negative experiences with Timesheets.

Ania
Overall rating
  • Industry: Medical Practice
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy to use

Reviewed on 31/01/2024

We are satisifed with the use. No issues reported.

We are satisifed with the use. No issues reported.

Pros

User friendly. Easy to connect with support team if needed.

Cons

I have not used other time tracking systems.

Joanna
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Surprisingly great customer service

Reviewed on 20/06/2023

Pros

I've been impressed with the customer service I've received from Timesheets.com from my first interaction with them. They are always right there when you need them, and you can tell that you are communicating with a real person, not a chat bot.

Cons

I have no complaints. Timesheets.com has solved an important business problem for us and it's working out great. I think the service is affordable and worth the money.

Pamela
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Grateful for the high quality service

Reviewed on 18/08/2023

Excellent

Excellent

Pros

Features were very good. Service was extraordinary.[sensitive content hidden] onboarding and [sensitive content hidden]; recent assistance were extremely helpful.

Cons

There was nothing that caused us trouble

Sandra
Overall rating
  • Industry: Hospitality
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User-friendly

Reviewed on 20/07/2023

It allows employees to monitor their hours and managers to oversee their activities. The system...

It allows employees to monitor their hours and managers to oversee their activities. The system provides attendance management tools that enable supervisors to track employee attendance, monitor leave requests, and manage time-off policies efficiently.

Pros

Easy to navigate, that requires minimal training to get started. Menu options are well-organized, making it easy for both employees and managers to track time and manage attendance. Great product and worth paying the extra compared to other products

Cons

Like it all but there a functions on it that we do not use. I would recommend that new users try a free trial first it will be worth it.

Heidi
Overall rating
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

[sensitive content hidden] was exceptionally helpful

Reviewed on 14/04/2023

Whatever questions I have they are able to assist me quickly. The program is very easy to use and...

Whatever questions I have they are able to assist me quickly. The program is very easy to use and incorporate to other payroll functions. I highly recommend it.

Pros

The program is Easy to use, track and process timesheets and assist with payroll.

Cons

Nothing. Seriously?? I can complete this survey without typing in more information. You need to fix this. You are now wasting my time!

Sherry
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Customer Support

Reviewed on 10/05/2023

Pros

Our team is in the initial stages of using Timesheets.com. [sensitive content hidden] spent time with me today and assisted with the organization for each use incident.

Cons

So far, it is a good solution for our team.

Cathy
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Chat with Marius

Reviewed on 06/04/2023

Pros

Ease of obtaining answers to processing questions

Cons

There isn't any feature I liked least about Timesheets.com.

Barbara
Overall rating
  • Industry: Environmental Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best software and stellar customer service!

Reviewed on 09/02/2023

Each time I call Timesheets the customer service far exceeds my expectations.

Each time I call Timesheets the customer service far exceeds my expectations.

Pros

Rich options and ease of use and the geo fencing

Cons

Nothing that I am able to ting of at this time.

Roshini
Overall rating
  • Industry: Computer Software
  • Company size: 10,000+ Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Useful software

Reviewed on 16/01/2023

Time saving and beneficial

Time saving and beneficial

Pros

Easy to update. Time saving. Easy to track.

Cons

Navigation could have been easier. Entire rows and columns are not visible.