SAP SuccessFactors HXM Suite Reviews

I. Easy to use and very user-friendly for the HR guys as well as for the employees.
II. Specific role creation as of the role profile ( ensuring proper delegation of authority).
III. Real time update of the HR data.
IV. Performance management system.
V. Hiring or contracting and leaver management.
VI. Compensation and benefit management.
VII. Identifying the development needs of the employees and prioritizing the training program for the top loss.

I am extremely happy with this software and didn't find anything that I would not like.

The ease of use and its interface is very simple for those who have or not experience with the software

I did not find something that I did not like, perhaps scaling the connection with artificial intelligence, it would be ideal to be able to connect all this with automated learning

An end to end system to handle recruitment, onboarding through to employee management, absence, performance and succession planning and offboarding is not easy to find at this price point.

The Integration Centre which can export data for use in other systems is feature rich and very fast for extracting data.

Reporting, and not unlike any cloud systems, isnt as strong as it could be. It is somewhat clunky and cumbersome to create reports.
SAP Support, so far, is extremely poor.

What I like most about this product is that it is a typical applicant tracking system. It gathers your candidates and as a recruiter, you can sort through the hay stack as a traditional recruiter.

What I least like about the software is that there is no Artificial Intelligence in our software that could make it easier for the recruiters to do their tasks, such as sourcing.

It´s great for perfomance review, allows to track objectives and the progress of each of them, at the end of the year your team members reviews themselves and you review them too, so you can easily and objectively have a full year review to share with them

The look and feel is kind of old and you have a lot of full page loads when modern software can update part of the content you´re looking

For a Core HRIS, it's a solid system. A little complicated in use, but nevertheless, core HRIS data is well structured and reportable.

Additional modules are basic to poor in quality. Recruitment module is a 5/10 - does the very basic stuff, but that's it. Very reactive recruitment focus, relying on job board posts to fill jobs. Non existent functionality - in terms of them actually being useful - re talent pools, searching the database, integrating with other tech etc. I couldn't also recommend the Performance module - too complicated and not liked amongst users. Talent module not worth it at all. Etc etc.

I like how easy it is to use this software for recruiting and onboarding purposes. I also like how easy it is to do job posting whether it is for external candidates or internal candidates. I could also choose to keep the posting private or open to all applicants which is really great! It is also very convenient to track the employee movements using this software.

There is nothing that I dislike about this software.

Keeps a nice tidy database of all current and past employees. There are many sections to list employee information, of course it requires administrators to keep it updated.

The software UI is simple, and a little clunky. It take a bit to load everything. Clicking the wrong thing will waste around 30 seconds to get back to where you wanted to be.

easy to use and mobile app compatiable. great all around

nothing to note, product works well on all fields

SuccessFactors makes it easy and convenient to enter monthly reviews. The free form fields allows for concise or lengthy feedback.

I feel like the interface needs improvement. It can be confusing at times to determine what step in the process of submission of reviews you are in. I have missed deadlines in the past for submission as it was not clear that I had sent my review.

The product is user friendly and the ability to perform basic functions works for daily use. The product asthetics are appealing .

A lot of areas are in need of improvement. When software updates the next day there are always issues that arise that cause delays in daily tasks. External customers are limited in some user options that should not be restricted.

Talent management analytics: which allows for employee skill/qualification analysis; recruiting process evaluation; learning program effectiveness measures; succession program assessment; cost-benefit analyses of employee compensation programs.

Training and SOX deployment is bit difficult

I like that this software have a lot to offer although our company has decided to blend it to Oracle HCM as it was our old system and we cannot easily shift to SAP. It is very easy to use and it covers from onboarding, performance management, data management, payroll until offboarding.

There are a number of instance of having access errors for our employee's portal.

The ease of change management to move over from legacy solutions to a Cloud Based solution that SuccessFactors provides end users.

The lack of a robust payroll solution. Currently end users decides to rather keep their payroll solution in SAP ECC or other software.

The Software is very easy to use. You can customize it to your intern HR prozesses. It make HR administration so much more fun - its modern, uncomplicated and user friedly.

The design of the perfomance form could be better.

Light weight, easy user interface, good reporting and insights , all modules - recruitment, onboarding, PMS, LMS are integrated and provide much more than ATS service.

Successfactors login creates problems sometimes because of downtime or IP related issues.

The amount of reports and data that this software holds is amazing. You are able to track an employees progress from the second they apply to the time that they leave and everything in between. I am able to pull very specific reports, or ask that they be created. The data is there somewhere, it's just a matter of figuring out how to harness it.

You need to spend some serious time training in the underbelly of this program to make sure that you are getting your monies worth. As far as HRIS systems go, this one integrates well with other internal programs, so spend the time learning.

SuccessFactors offers a wide variety of products covering the entire full talent suite including L&D, succession, recruiting, and performance management software. Having a "one-stop-shop" for all of our talent management needs was a major factor in our software choice. This not only provides a better user experience for our employees, but consolidates our data into one place.

Also, the software is highly configurable. While this varies by module, there is typically a lot room to configure both the functionality and aesthetics of the software.

Some of the products were purchased later on and "bolted" to the existing software. Unfortunately, these pieces can end up not meshing well with the existing system. They sometimes require separate log-ins, additional uploads/permission/management, and separate reporting. There hasn't been much of an effort by SuccessFactors to better align these products so that there is a fluid transition between modules.

Parts of the software are dated. They either lack functionality that most systems have today or simply look like older technology. The v12 update was a huge improvement but is only available for some modules.

Much of the software feels like it was "designed" by programmers. The user interface is not the most intuitive and can be confusing for non tech-savvy users. Even more astute users struggle with over-complicated processes and layouts.

We use this software for onboarding, Talent Management, performance review and pretty much anything to do with the HR processes including Payroll.

The only problem with this is only that this is slightly high in subscription cost.

It has an extensive collection of books and training materials. You can prepare yourself for a certification exam by using the materials which are available to your company. You can find the right material and study focused on your objective. Some materials must be bought by you Enterprise or it will not be available to its employees, but even without the specific trainings, it stills useful.

Its so hard to use it. Nothing is easy to find, you spend too much time just to know where you are and to find what you are looking for. It would me much better if it is just like the OpenSAP. That other platform is better organized and structured, but SAP Success Factors still got its value, I think it just could be better.

Success factors is US based company which provides solution for Human Capital management, now this company is acquired by SAP AG.
1. Success factors provides human capital management solutions for large enterprises
2. It provides complete solutions starting from KRA/ KPI management, Learning and Development, Talent acquisition etc which cater most HR department requirement.
3. It has complete customization available which can be changed according to need of the organization.
4. In depth analysis of data/ details can be done from administrator account which gives complete overview.

1. Pricing for software is on higher side which mostly large enterprises can only afford.
2. User interface needs improvement, it is not much user friendly and hence proper awareness is to be imparted to users who are going to use it.
3. It lakes seamless integration with various SAP modules.
4. Sometime its complexity is such that excel based HCM seems like more suitable

During my time leading succession planning/talent planning for a Fortune 500 company, we implemented the TM suite by SuccessFactors. The strong points were the active facilitation usage that business leaders experienced in meetings... meaning that as they were talking through talent planning meetings, it was incredibly easy to follow along in the system and update records/notes, and establish succession plans.

The back end reporting was difficult, and not integrated well with other modules, as well as our SAP HR system.

- Employees familiar with SAP in other use-cases will have an easier time adapting to this version of the software.
- Reporting functionality if powerful and capable to dealing with large amounts of data and pulling what data looked like on a particular time-frame.

- Administrator interface is not intuitive and has a steep learning curve in order to use it. Requires a significant amount of time to train new administrators.
- Learner portal is not well laid out and can be confusing for new employees.

SuccessFactors provides a lot of bells and whistles compared to our old learning management system. We've used SF for almost a year and have been extremely pleased with our ability to: assign learning to specific groups, bundle training into programs and curriculums, and easily track training. One feature that has been extremely beneficial to our field force is the My Team tile, which allows supervisors and alternative supervisors to assign training, track training, and run reports. This was not possible with our former LMS.

It is not the easiest system to use. I would recommend hands-on training to learn how to load courses, exams and live events, as it's a pretty arduous process. Customer service hasn't been the best. With our old LMS, issues were addressed within 48 hours. Recently, we had an issue that took almost a week to resolve. Additionally, setting up curriculums / programs for specific work groups, etc. is challenging. We recently needed to set up four curriculums as part of our Firm Element training and it took three times to get it right. That was frustrating.