Zoho Invoice

Zoho Invoice

Online Invoicing, Billing and Time Tracking

4.6/5 (274 reviews)

Zoho Invoice Overview

Create, send and manage beautiful invoices online. With Zoho Invoice, you can personalize and brand your invoices with good looking templates.

If you have international customers, you can send invoices in your customers’ currencies. Zoho Invoice is also multilingual and speaks 10 languages.

You can connect to your preferred payment gateway and start accepting card payments.

For businesses that bill based on projects hours, Zoho Invoice allows you to track time, invoice customers, capture and re-bill expenses. This invoice and billing software allows you to provide role-based access to your staff so that they can log their hours.

Invite your customers to the self-service portal, where they can view all their transactions, accept/decline estimates, make payments, run their own statement of accounts, and collaborate with you.

With Zoho Invoice’s real-time reports, you can track which is your best selling product, which customers are yet to pay you and the status of each invoice.

Pricing

Starting from
US$9.00/month
Pricing options
Free Trial
Free
Subscription
Value for money

Devices

Business size

S
M
L

Markets

Asia, Australia, Canada, China, Europe and 5 others, Germany, India, Japan, Latin America, United Kingdom

Supported Languages

Chinese (Simplified), Dutch, English, French, German and 5 others, Italian, Japanese, Portuguese, Spanish, Swedish

Zoho Invoice Reviews for UK Users

Overall rating
4.6/5
94% positive reviews
191
Excellent
67
Very good
14
Average
2
Poor
0
Terrible
Andy J.

Mr

Used Daily for 2+ years
Reviewed on 29/05/2017
Review Source: Capterra

Zoho Invoice provides a full-featured accounting tool for self-employed service professionals who don't need to manage bank accounts or balance sheet assets. If you sell your time or sell (or resell) products you create and don't need an inventory system, Zoho Invoice is nearly perfect.

Pros

Practically everything is so well-thought out. Zoho Invoice is everything a self-employed person or entrepreneur needs to manage contacts, quotes, invoices, receivables and expenses. It even has robust support for time billing (projects, tasks, etc.), sales tax, recurring invoices, and even multiple currencies (I just need USD, but the capability is there). Zoho Invoice is the almost perfect accounting tool I need to track income and expenses. When my data is entered and up to date, getting my data to my accountant for income tax prep is as simple as exporting two spreadsheets.

Cons

The expense feature set includes the ability to track mileage. This feature is represented well on the iOS app, but in order to enter a mileage record with an odometer reading, the system requires both a beginning value and an ending value at the same time. This really doesn't work. I would have to note my beginning mileage then enter it along with the ending mileage at the end of the business trip. As such, I use a standalone mileage app called MileBug.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Dale L.

I just switched from the "improved" FreshBooks to Zoho Invoice.

Used Daily for 1-5 months
Reviewed on 16/01/2018
Review Source: Capterra

It meets most of my invoicing and time tracking needs, and at an over 50% reduction in monthly costs.

Pros

My small consulting firm has used Freshbooks for a couple of years. Recently they "upgraded" their product and I lost very basic functionality that I relied on day-to-day. While not perfect, Zoho Invoice provides most of that functionality and at an over 50% drop in price. I really like the previous FreshBooks solution, and would have eagerly embraced the new, but you cannot release a new version that supports so much less functionality that the last.

OK, off that soap box. Zoho Invoice so far seems easy to use, with a few caveats I will spell out in the next section. The customization is great (almost, but not quite, to a fault). Some of what I consider basic functions for a consulting environment are available. Including the expense receipt images on the PDF invoice (HELLO FRESHBOOKS!!!) are very simple.

Cons

Three things. But keep in mind that even with these three things I find Zoho Invoice better suited to my needs over my current solution;

Provide the option to include the expense date on the invoice!!!!! This is very basic and very needed. I see from reviews that people have been asking for this for several years.

Provide a field for expense vendor. Sure I can setup a custom field, but when you get to the invoice you cannot access custom fields at the detail level.

Provider the option to include the expense author on the invoice. I usually have two to three of us on an engagement all entering expenses for travel, lodging, meals, etc. By including the author, the client can easily see from whom the expense is coming from.

To get around these shortcomings, I have my group enter expenses in a very specific way that includes these information in the notes field. Not optimal, but still works.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

9.0/10
Marta V.

It is a "must have" for start-ups

Used Daily for 6-12 months
Reviewed on 15/11/2017
Review Source: Capterra

As I have already said, this program is perfect for a startup, since it is so easy to use and very useful, so I strongly recommend them to use it. But the best thing is the fact that you can integrate it with other Zoho apps, and I can say from my own experience that this is really helpful, since you can control every aspect of you enterprise accounting in only one program.

Pros

It is a very useful and easy software, specially for small start-ups. It allows you to easily make invoices, recurrent invoices, manage them as you wish, etc. Also, you can personalize them, since you can do your own templates, although they provide you with some. But the most important thing is that you can integrate Zoho Invoice with all other Zoho applications, such as Zoho CRM, Zoho Expense, Zoho Mail, etc. and, by this, have several different departments of your enterprise in the same page. That's what I find most useful.

Cons

Honestly, I haven't found any problem with this program, but if I had to say something, I would say that the only negative things are small details that some times may be bothering but, at the end, are not relevant. An example of these little things could be when you make a mistake in an invoice and then you cannot modify it. It is true that you should not modify an invoice once it has been sent, but in some occasions I know I could do it without any problem.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

10.0/10
Nathan S.

Zoho is a great invoicing tool for small businesses

Used Monthly for 1+ year
Reviewed on 19/05/2018
Review Source: GetApp

Pros

Zoho Invoice is a great invoicing tool that allows you to track invoices and payments for services and products.
1) The ability to design your own invoice template to use. Customization is easy but also designer friendly.
2) Tracking payments and expenses from one place. The name may fool you but Zoho Invoice also lets you track time and other expenses related to your business or invoice. This is great for basic bookkeeping.
3) Invoice management is second to none. You can create draft invoices, recurring invoices and others all with a few clicks, the email template is also great as you do not have to write emails.
4) Customer Statements are invaluable. Being able to send a customer a statement of all invoices plus payments they have made is a Godsend for business.
Zoho Invoice may not have all the bells and whistles of Zoho Books but it is an affordable alternative to someone who does not want the accounting side of things but want to still have a basic overview of their financial standing as a business.

Cons

1) Zoho Invoice does not have a feature that allows you to know when a client has seen an email about a payment. This means you may not know if a client has seen your email unless they acknowledge it.
2) My continued gripe with Zoho mobile apps for Android still rings true. While the mobile app has the basic functions of the web interface, compared to iOS, the Android app just does not function as well.
3) The Client Portal does not offer much functionality to a client other than to check their statements, the process of communication has to be started by you to give an estimate and so on. If there was a way to allow a client to also initiate communication from the portal, it would be better.

Rating breakdown

Value for Money
Ease of Use

Likelihood to recommend

10.0/10
Jorge david C.

IDEAL AND EXCELLENT FOR BILLING SMALL BUSINESSES

Used Daily for 1+ year
Reviewed on 24/04/2018
Review Source: Capterra

Depending on your business, billing is very easy and affordable for services, schedules and articles

Pros

For young employees it is easy enough to add the products and their costs, and i can keep track of the schedules that have been created and included from the office or the cellular device, in addition to that I can send my clients the invoices by email in PDF formats

Cons

I am somewhat general about the billing information, and it may only be a whim of mine, but I would like to have more control of the information in my invoices. For example, my start time, end time, assignment name and some notes I want to write for each assignment billed to my clients

Response from Zoho

Hi Jorge,

Thank you for reviewing Zoho Invoice. We are happy to know Zoho Invoice has been helping you with your business invoicing.

Regarding your requirement, we presume that you would like to have separate fields for all the information. If that's the case, you can use custom fields to capture additional information. In case this is not what you are looking for, do write to [email protected], our support team will be more than happy to assist you with your requirement.

Cheers,
Zoho Invoice Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

Zoho Invoice Pricing

Starting from
US$9.00/month
Pricing options
Free Trial
Free
Subscription
Value for money

We have three customer based plans for Zoho Invoice. Monthly and Yearly subscription plans are available.

Free: $0 - 5 Customers, 1 User, Multi- currency Support

Basic: $9 - 50 Customers, 1 User, Multi-currency Support

Standard: $19 - 500 Customers, 3 User, Unlimited Projects, Unlimited Invoices and Estimates

Professional: $29 - Unlimited Everything! (Customers, Projects, Invoices, Estimates and Users)

Zoho Invoice Features

  • API
  • Billing & Invoicing
  • Data Import/Export
  • Electronic Payments
  • Expense Tracking
  • Invoice Management
  • Invoice Processing
  • Multi-Currency
  • Receiving

  • Accounting Integration
  • Accounting Management
  • Activity Dashboard
  • Automatic Notifications
  • Compliance Management
  • Customisable Reporting
  • Financial Analysis
  • Real Time Data
  • Reporting & Statistics
  • Third Party Integration
  • Workflow Management

Additional information for Zoho Invoice

Key features of Zoho Invoice

  • Automatic Reminders
  • Billable Hours
  • Billing & Invoicing
  • Electronic Payments
  • Expense Tracking
  • Import/Export Data
  • Invoice Management
  • Multi-country
  • Project Time Tracking
  • Ratings & Reviews
  • Receipt Management
  • Recurring Billing
  • SSL Encryption and Two-Factor Authentication
  • Sales Tax Management
  • Subscription Services
  • Time & Expense Tracking
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Tracking Features

Benefits

Zoho Invoice is intuitive and easy to use, so you can get up and running in no time.

Your data in Zoho Invoice is completely safe. Our servers are located in the most secure data centers. We use 256-bit SSL encryption with a state of the art infrastructure as well as software security.

You can reach out to us and get great customer support through phone, email or chat for free. We are available 24x5 (Mon - Fri).

GetApp Analysis

Anyone running a business knows the importance of getting paid quickly. To remain in business, a steady flow of income is necessary to handle the many bills an enterprise incurs.

Zoho Invoice promises hassle-free invoicing to make it easier to get paid. Not only can freelancers and business owners more easily deploy invoices, it encourages clients to pay more quickly with automated reminders and links to online payment options. Reminders can be set to automatically go out after a certain number of days have passed with an invoice overdue. This will help ensure a missed payment never gets lost in the system. Zoho Invoice also gives a business’s clients multiple ways to pay, offering popular payment options like PayPal, Google Checkout, and Authorize.net to speed up response times on invoices.

Zoho Invoice's dashboard gives users a detailed, graphic overview of all monetary activities

What is Zoho Invoice?

Invoicing doesn’t have to be painful. Zoho Invoice makes it easy to invoice clients, offering an up-to-date snapshot of a business’s performance. Easy-to-use templates can be customized to reflect a business’s brand. Payments can be made online, with automated reminders making it easy for clients to pay for items.

Zoho Invoice covers all of the major financial needs of a business, including invoicing, expense tracking, estimates, and more. With support for multiple currencies and languages, Zoho Invoice makes it easy for business to work with clients around the globe. With reporting, businesses have access to an always-updated snapshot of their finances.

Project timesheets can be tracked for billing and reporting purposes

Zoho Invoice Main Features

Invoicing

The most important feature in Zoho Invoice is its ability to help users create, manage, and track invoices to customers or clients. Once created, an invoice can be sent directly to the payee or can be printed to be sent through the postal system. Recurring invoices can also be set up for businesses that prefer to operate on a subscription-based model.

Once an invoice has been sent or saved, a user can make it recurring, mark it as sent, void it, print a packing slip, or clone it to create a similar invoice. All invoices are stored and can be referenced or used later as new projects arise.

Invoices can be created using customization templates. You can add comments to invoices and track changes.

Estimates

Using Zoho Invoice, freelancers and small business owners can create professional-looking estimates to help win the job. The estimate is saved in Zoho Invoice permanently to allow professionals to reference it the next time an estimate is requested.

Once work has been completed, an estimate can be easily converted to an invoice. This quick step saves time by removing the need for duplicate entry. It also helps a business ensure it stays on track with its original estimate, although items can be changed to reflect items that have been added on over the course of the project.

Estimates can be easily created, tracked and sent using Zoho Invoice.

Time Tracking and Expenses

Managers and employees can create tasks associated with projects, with time logged for each of these tasks for billing purposes. Tasks can be created and assigned using a PC or mobile device, allowing workers to keep projects moving while on the go. Employees can also track expenses and attach receipts directly in Zoho Invoice for easy reimbursements.

Zoho Invoice offers a project snapshot that shows the overall project budget, as well as the billed and unbilled hours for the month. If billing is fixed, that can be specified, as well, to ensure the project is billed correctly. Project expenses can be included with an invoice to give clients a detailed view of the work that has been completed.

Expenses can be reported with receipts attached.

Client Portal

Each Zoho Invoice user will be granted a portal that can be shared with his client. Through the portal, clients can view, download, forward, or make online payments for outstanding invoices. These payments can be made from within the portal.

Estimates can also be approved and rejected within the portal. At any point, a client can also access the transaction statement. Through a comment section, clients can discuss a specific invoice or estimate. This prevents long email threads and keeps everything in one place.

The client portal URL can be customized to reflect a business's brand

Contact Management

Contacts are the backbone of any invoicing system. Zoho Invoice allows existing contact lists to be easily imported or manually added.

Contacts can be added in the Contacts section or on many of the screens within Zoho Invoice. Search lets users quickly find specific contacts. Once the app has been in use for a while, users can see at a glance whether a client has funds outstanding and how much that client has paid each month.

Clicking on a contact brings up an overview, a list of all transactions, or a list of recent transactions

Templates

Zoho Invoice provides templates to make invoicing easy. With so many options available, businesses can create professional, unique invoices that accurately match their branding. Templates allow for easy customization, including changing the background, removing columns, and adding logos.

Templates can be chosen both in the desktop and mobile versions of Zoho Invoice. Once an invoice style is chosen, the user can begin inputting information.

Choose a template from Zoho's gallery of themes and customize it to suit your brand

Zoho Invoice Integrations

Zoho Invoice integrates with a variety of apps for the purposes of making accounting and payment easier. The app integrates with online payment gateways like Stripe, PayPal, PayPal Payflow Pro, Braintree, Authorize.Net, and 2Checkout.

It also integrates with Zoho apps like Zoho CRM and Zoho Projects. Zoho Invoice also integrates with a user’s existing Gapps account.

Zoho Invoice Pricing

There are three plans associated with Zoho Invoice. A free plan allows users to create and send invoices, along with other features, but the free plan is only available for one user and five customers. A standard plan that costs $15 a month is available for 500 customers and three users, while a more robust plan allowing unlimited users and customers is available for $30 per month.

For a small cost savings, businesses can choose an annual plan that costs $150 for standard or $300 for professional.

Zoho Invoice Bottom Line

  • Create, send, and manage professional-quality invoices.
  • Import and work with existing contact lists or add new contacts.
  • Issue cost estimates that can later be converted to invoices.
  • Client portal allows customers to login, view pending transactions, and make payments.
  • Support for multiple languages and currencies.

Zoho Invoice FAQs

Below are some frequently asked questions for Zoho Invoice.

Q. What type of pricing plans does Zoho Invoice offer?

Zoho Invoice offers the following pricing plans:

Starting from: US$9.00/month

Pricing model: Free, Subscription

Free Trial: Not Available

We have three customer based plans for Zoho Invoice. Monthly and Yearly subscription plans are available.

Free: $0 - 5 Customers, 1 User, Multi- currency Support

Basic: $9 - 50 Customers, 1 User, Multi-currency Support

Standard: $19 - 500 Customers, 3 User, Unlimited Projects, Unlimited Invoices and Estimates

Professional: $29 - Unlimited Everything! (Customers, Projects, Invoices, Estimates and Users)

Q. What are the main features of Zoho Invoice?

Zoho Invoice offers the following features:

  • Automatic Reminders
  • Billable Hours
  • Billing & Invoicing
  • Electronic Payments
  • Expense Tracking
  • Import/Export Data
  • Invoice Management
  • Multi-country
  • Project Time Tracking
  • Ratings & Reviews
  • Receipt Management
  • Recurring Billing
  • SSL Encryption and Two-Factor Authentication
  • Sales Tax Management
  • Subscription Services
  • Time & Expense Tracking
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Tracking Features

Q. Who are the typical users of Zoho Invoice?

Zoho Invoice has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Small Business

Q. What languages does Zoho Invoice support?

Zoho Invoice supports the following languages:

Chinese (Simplified), Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish, Swedish

Q. What type of pricing plans does Zoho Invoice offer?

Zoho Invoice has the following pricing plans:

Free, Subscription

Q. Does Zoho Invoice support mobile devices?

Zoho Invoice supports the following devices:

Android, iPhone, iPad

Q. What other apps does Zoho Invoice integrate with?

Zoho Invoice integrates with the following applications:

BookingLive, Google Drive, KiSSFLOW, Stripe, Workato, Zapier, Zoho Books, Zoho CRM, Zoho Creator, Zoho Projects

Q. What level of support does Zoho Invoice offer?

Zoho Invoice offers the following support options:

FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials