About Bindo POS
Bindo is cloud-based iPad POS solution that facilitates online shopping for the end consumer through the Bindo Marketplace. Bindo has integrated social CRM and Loyalty Program built in that allows the merchant to engage with the customer post-sale. The app also has a real-time analytics dashboard that allows for better business decisions and smarter inventory management. We have robust APIs that support 3rd party apps, including eCommerce channels, and Quickbooks and Xero integration.
One of the more interesting features is the Bindo Marketplace. Essentially, we aggregate stores using our POS onto a mobile app, and allow the consumer to purchase directly from any store on our platform through the Bindo Marketplace iPhone app. In the near future, we will also support same-day delivery, providing a true one-stop retail solution for all merchants, that encompasses many different commerce channels
Key benefits of Bindo POS
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Reviews
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- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
Software excellent for business easy to train employees and great functionality.
Reviewed on 30/04/2018
Pros
Compatibility with iOS and how easy it is to use for new employees. Our job has employees that are not that tech savvy and this software helps them and eliminate mistakes that were used on our previous software. It's easy to make changes on the fly like adding and removing buttons for events.
Cons
Rarely needed assistance on the weekend and it was hard to contact customer service. Issue was that on some occasions we would ring up a customer and the cash register would not open don't know if it was a software issue or cash register problem.
- Industry: Farming
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Bindo POS
Reviewed on 11/08/2018
Really user friendly system simple to use for all users from front of house to accounts.
Really user friendly system simple to use for all users from front of house to accounts.
Pros
This Ipad POS is very good at handling the following aspect of our business.
Single point of sale
real time inventory
Graet CRM system
supports all our thrid party apps
quick customer support and traning
Cons
We have been using the system for 10 months and so far no issues. Only concern is the iPad ware and tear of the screen when we keep touching the same part of the screen all day.
- Industry: Farming
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Too many glitches
Reviewed on 18/01/2019
The overall experience with this software is very disappointing. On paper it looks to have...
The overall experience with this software is very disappointing. On paper it looks to have everything we needed in a Pos system. The problem was that most of the functionality that the software claims to have does not function reliably. I have seen the reviews from years ago where customers felt like beta testers and our experience with the program is the same. When a Pos can't consistently show the correct quantities of a sale on a receipt or invoice, then we have a problem. I documented a half of a page worth of problems before I finally gave up. There are just to many to keep track of and I've got a business to run, not troubleshoot our PoS.
I will say that the companies support group is usually very timely in their responses. However the vast majority of the issues with this software is not something they can fix. It is up to the development team.
To be sure, my company deals with decimal quantities. All of our products are priced per pound. I do not know if it would work any better if the inventory was whole numbers only. But still, I was told the system could handle what we wanted and in the end, it could not.
Pros
Bindo integrates payments through the Pos in house. So there is no need to have a separate processor except american express. The software itself is not difficult to learn.
Cons
The following apply to decimal quantity inventory.
-Email receipts do not show the correct quantities on pos sales or invoices. They are rounded up or down sporadically. Sometimes its correct sometimes it's not.
-Orders held for longer than 2 hours may be deleted in the system.
-The Pos receipt screen sometimes shows a wrong payment amount that was paid. Not great when a customer sees an amount double what they had expected. Then I have to pull the order back up to show the customer the actual amount that was charged to a credit card.
-Embedded barcodes can only be scanned from menu screen. They will not work with the library, item code or invoice screens
-Invoices with decimal quantities can only be completely fullfilled in the iOS app. But the payment can
only be fully processed in the web browser back office. If not done this way both will only be partially completed
-Changing invoice prices will show the invoice to be a total of Zero in the invoice list.
-If a purchase order payment status is left as N/A when it is saved, all of the items will be deleted
- Industry: Apparel & Fashion
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Bindo Retail POS
Reviewed on 25/01/2017
I like Bindo and most of its features. I do however have some issues with Bindo. One of our biggest...
I like Bindo and most of its features. I do however have some issues with Bindo. One of our biggest issues is printer connectivity, especially the blue tooth printer. I believe the blue tooth version has been discontinued. Another issue that I've noticed is that it takes a long time for software updates. The current problem that is taking a long time to update is the iPhone app. It doesn't work properly and hasn't been fixed for about a year. You cannot pull a report on the phone app or anything accept view current gross sales. I have called in with issues that need to be resolved on the retail POS and some most of our concerns have never been resolved. It appears that the DEV team doesn't consider individual case by case problems serious. They only make changes they see fit for the masses and they don't fix issues for each store.
Pros
Ease of use.
Cons
DEV team/company does not seem to have any sense of urgency to make software logic changes to meet the needs of its customers. They need to add some serious retail experience to their DEV team that really understands how retail works so that their logic is written more flexible. Especially on the permissions side of the software.
- Industry: Retail
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Ever have a problem, customer service is amazing on getting back at a timely manner.
Reviewed on 02/05/2018
Pros
That I can get almost immediate help from customer support. I am able to use different forms of payment and ease of adding new items to system.
Cons
Some updates make it harder to use with no Bindo training. When adding new items to system, sometimes the pictures don't correspond with our actual item.
Bindo POS FAQs
Below are some frequently asked questions for Bindo POS.Q. What type of pricing plans does Bindo POS offer?
Bindo POS offers the following pricing plans:
- Starting from:
- Pricing model: Free Version, Subscription
- Free Trial: Available
Pay $149 / month, and receive $1,500 worth of POS equipment / hardware for free
Q. Who are the typical users of Bindo POS?
Bindo POS has the following typical customers:
Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Bindo POS support?
Bindo POS supports the following languages:
English, Traditional Chinese
Q. Does Bindo POS support mobile devices?
Bindo POS supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Bindo POS integrate with?
Bindo POS integrates with the following applications:
QuickBooks Online Advanced, Worldpay, Xero
Q. What level of support does Bindo POS offer?
Bindo POS offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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