--- description: Learn how Ameyo can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Ameyo. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Ameyo Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Ameyo](/software/10033/ameyo-communication-suite) # Ameyo Canonical: https://www.getapp.co.uk/software/10033/ameyo-communication-suite Page: 1 / 5\ Next: [Next page](https://www.getapp.co.uk/software/10033/ameyo-communication-suite?page=2) > An all-in-one customer interaction suite powering over a billion interactions worldwide > > Verdict: Rated **4.2/5** by 100 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Ameyo Ameyo call center software technology offers complete call management solution including functionalities like Predictive Dialer, ACD, IVR system, Voice Logger, CRM integration, and reporting dashboard. Key benefits that Ameyo adds to your business are listed below: - Inbound Solution - With Ameyo Intelligent Routing, exceed customer expectations by deriving maximum value out of each customer interaction and achieve operational efficiency. - Outbound Solution - For proactive outreach, a call center solution with multi-channel capabilities is imperative. This is crucial for initiating targeted campaigns and business growth. - CTI Integration - Achieve new levels of agent productivity to deliver consistent customer service and experience with our business tool. -Monitoring \& Reporting - Ameyo reporting and analytics tool allow enterprises to calculate overall contact center productivity and individual agent performance to achieve optimum business results. -Business Continuity - With Ameyo Contact Center Solution, put an end to operational silos and get the assurance of business continuity. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 100 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Ameyo - **Location**: Gurgaon, India - **Founded**: 2013 ## Commercial Context - **Pricing Details**: Contact sales for a custom quote - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile) - **Supported Languages**: Arabic, English, French, German, Portuguese, Spanish - **Available Countries**: Australia, Bahrain, Botswana, Brunei, Burundi, Cambodia, Cameroon, Canada, Cape Verde, Central African Republic, China, Djibouti, Egypt, Equatorial Guinea, Ethiopia, Gabon, Gambia, Ghana, India, Indonesia and 45 more ## Features - AI Copilot - API - Activity Dashboard - Activity Tracking - Alerts/Escalation - Auto-Dialer - Automated Routing - Automatic Call Distribution - Autoresponders - Blended Call Centre - CRM - Calendar Management - Call Centre Management - Call Disposition - Call List Management - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing ## Integrations (6 total) - Freshdesk - Salesforce Sales Cloud - SugarCRM - Talisma CRM - Zendesk Suite - Zoho CRM ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software) ## Related Categories - [Customer Service Software](https://www.getapp.co.uk/directory/231/customer-service/software) - [Call Centre Software](https://www.getapp.co.uk/directory/275/call-center/software) - [IVR Software](https://www.getapp.co.uk/directory/289/ivr/software) - [Contact Centre Software](https://www.getapp.co.uk/directory/593/contact-center/software) - [Predictive Dialer Software](https://www.getapp.co.uk/directory/849/predictive-dialer/software) ## Alternatives 1. [Zendesk Suite](https://www.getapp.co.uk/software/9448/zendesk) — 4.4/5 (4079 reviews) 2. [Ringover](https://www.getapp.co.uk/software/117547/ringover) — 4.7/5 (871 reviews) 3. [Convoso](https://www.getapp.co.uk/software/8280/cloud-predictive-dialer) — 4.5/5 (387 reviews) 4. [DialedIn CCaaS](https://www.getapp.co.uk/software/104279/chasedata) — 4.8/5 (324 reviews) 5. [LiveAgent](https://www.getapp.co.uk/software/91301/liveagent) — 4.7/5 (1781 reviews) ## Reviews ### "A good software for call center, marketing and customer service" — 3.0/5 > **Verified Reviewer** | *5 March 2023* | Information Technology & Services | Recommendation rating: 7.0/10 > > **Pros**: A good thing about Ameyo is its user interface. The dialer is on appropriate place so that we can dial and make calls easily. As well as I have used it with LeadSquared to call our leads automatically without switching tabs and that experience was great. Voice when we call is clear. > > **Cons**: Call recording page interface is a bit complex because there are lot of filters that makes it difficult to understand and see recordings we want. Carrier selection process isn't good because we have to login everytime. > > My overall experience with Ameyo is good so far. Soon, I'm thinking to explore its IVR module. ----- ### "Connect without Interruption" — 5.0/5 > **Vinoth** | *11 March 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Best App for Connecting people through internet. Call Recording and Managing are very good as they have all data with it.As this has many extensions we can easily switch to the best available network. > > **Cons**: Sometimes it logout intermittently. ----- ### "Feedback || Byjus" — 3.0/5 > **vishwanath** | *2 March 2022* | Education Management | Recommendation rating: 6.0/10 > > **Pros**: user friendly and easy integration of CRM, Supervisor monitoring tool, > > **Cons**: Application issues (depend on the release) > > service team need to improve. The dialer is not enough capable to fulfil Byjus requirement ----- ### "Amazing Experience" — 5.0/5 > **Mohamed** | *6 November 2022* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: It is the easiest way to use Ameyo in a call center to manage all related tasks, such as answering calls inbound and outbound dialer, monitoring calls remotely by the quality assurance team, managing the agent adherence and off-board activities "Auxes", also there a great part of the reporting and all the required data to manage the service level. > > **Cons**: Sometimes, especially when using low internet speed connections the pages take so much time to load and this might some issues for the users, I recommend creating a special view "lowered version" for such internet speed. > > The whole thing is amazing when it comes to using Ameyowith all available features, I'm using a lot of things because of my job duties, Reporting daily weekly, and monthly reports, Real-time to maintain the Service level, updating the dialer for the outbound team, everything looks better with Ameyo. ----- ### "Ameyo is helping our Bank in many ways." — 4.0/5 > **Bayarbaatar** | *7 March 2022* | Banking | Recommendation rating: 7.0/10 > > **Pros**: I actually likes Ameyo's great support. They are available at all time like 24/7. They always helps on our software incidents and problems. Overall the software is easy to use. But first time you look at this software. I actually didn't know what to do. But after a week I learned how to use use it. > > **Cons**: Ameyo actually needs audit log that very easy to use who changed something on somewhere. We have some problems on our front-end. some buttons doesn't work and there is some spelling mistake. ----- Page: 1 / 5\ Next: [Next page](https://www.getapp.co.uk/software/10033/ameyo-communication-suite?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/10033/ameyo-communication-suite) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data