---
description: Learn how ServiceBox can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for ServiceBox.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceBox Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [ServiceBox](/software/100380/servicebox)

# ServiceBox

Canonical: https://www.getapp.co.uk/software/100380/servicebox

Page: 1 / 8\
Next: [Next page](https://www.getapp.co.uk/software/100380/servicebox?page=2)

> ServiceBox is a software for service businesses that helps manage their end-to-end business including, customers, job sites, quotes, contracts, work orders, scheduling, recurring work orders, timesheets, invoices, maintenance, and more. The tool integrates with QuickBooks and Sage 50.
> 
> Verdict: Rated **4.3/5** by 168 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Key benefits of ServiceBox

ServiceBox unites business operations and creates clear workflows for all the various parts of the service business.&#10;&#10;Keep the office and the field in sync with the cloud-based solution so all information can be accessed anywhere, and work can be assigned any time.&#10;&#10;ServiceBox is extremely flexible, and so users can configure the software to the way they work.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 168 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Jobbox Software
- **Location**: Regina, Canada
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$35.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: ServiceBox is intended for those looking to scale their field service business. Pricing starts at $35/month per user, packaged based on number of users.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Tracking
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Checklists
- Contact Database
- Contact Management
- Contract/License Management
- Customer Database
- Customer History
- Customer Management
- Customisable Branding
- Customisable Forms

## Integrations (4 total)

- QuickBooks Desktop
- QuickBooks Online
- Sage 300
- Sage 50 Accounting

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Field Service Management Software](https://www.getapp.co.uk/directory/255/field-service-management/software)

## Related Categories

- [Field Service Management Software](https://www.getapp.co.uk/directory/255/field-service-management/software)
- [Workforce Management Software](https://www.getapp.co.uk/directory/267/workforce-management/software)
- [Maintenance Management Software](https://www.getapp.co.uk/directory/327/maintenance-management/software)
- [Quoting Software](https://www.getapp.co.uk/directory/341/quoting/software)
- [Service Dispatch Software](https://www.getapp.co.uk/directory/520/service-dispatch/software)

## Alternatives

1. [FieldPulse](https://www.getapp.co.uk/software/105687/fieldpulse) — 4.6/5 (473 reviews)
2. [BuildOps](https://www.getapp.co.uk/software/131331/buildops) — 4.4/5 (177 reviews)
3. [ServiceTitan](https://www.getapp.co.uk/software/104311/servicetitan) — 4.3/5 (336 reviews)
4. [Jobber](https://www.getapp.co.uk/software/90723/jobber) — 4.6/5 (1465 reviews)
5. [Service Fusion](https://www.getapp.co.uk/software/103289/service-fusion) — 4.3/5 (308 reviews)

## Reviews

### "Technician approved." — 5.0/5

> **Trevor** | *12 August 2025* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: As a technician, very easy to read the work order, get location information and it then links to google maps to navigate there.
> 
> **Cons**: Logs me out 1 or 2 times per week, just have to log back in but just the inconvenience of doing it is annoying
> 
> As a technician, i love using Service box.  I came from a paper copy company to a service box company, the learning curve wasnt too stessful or time consuming; over a few weeks became very fluent in all aspects of it. &#10;Inputting material and time is easy .

-----

### "Service Box is a Great App" — 5.0/5

> **Jocelynn** | *13 August 2025* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: There are a 5 things we like MOST about Service Box.  Workorders, employees are able to take photos and attach, checkin and outs are addressed, material used. All information is applied and stored in the workorder.  &#10;We can schedule workers daily, or future time and dates so they know as soon as they are scheduled. &#10;The app is easy to learn as it usually only takes a few hours to go over and figure out what information goes where.&#10;Quotes can be converted to workorders then to an invoice, and you don't have to manually add anything. This really help save time for all employees &#10;Timesheets are easy available for employees. &#10;Service Box works well with both Sage Software and Quickbooks.
> 
> **Cons**: At this time I do not have anything to address that we least like. If we have any issues on the app they get back to us and help fix anything.
> 
> Service Box is great, it has everything you need for a daily day of work.  &#10;If we have any issues we send a ticket in and we get a response the same day.  The team is really great and very helpful on resolving any issues.    &#10;Service Box works well with Sage Accounting when syncing invoices instead of manually inputting into Sage, all we have to do is sync .  Once Again it saves times for all employees. &#10;I strongly recommend if you don't have Service Box get it, the cost is very fair and well worth it in the long run.

-----

### "Feels like an unfinished product" — 3.0/5

> **Tyler** | *28 May 2025* | Construction | Recommendation rating: 2.0/10
> 
> **Pros**: The concept. The ability to log and record and track work notes, hours, parts, to identify and differentiate between customers, job sites, units. To have all employees connected to a single network.
> 
> **Cons**: Overall usability is lacking. The flow and layout is often archaic and difficult. Confusing multiple options, unclear processes to find and access info you need or poor navigation render the app very user unfriendly. Very simple quality of life fixes like sorting units alphabetically go unaddressed for years. The company seems to cater more to the back end users dealing with accounting aspects than streamlining the app for the techs in the field. The result is still confusion, wasted time, duplicate or erroneous entries of notes or units that admins will need to override and fix anyway. The main idea of the app should be organization and its failing in that aspect.
> 
> This is definitely a step up from organizing physical work orders or time sheets, or even utilizing different digital file sources. It’s nice to have an all in one solution. I haven’t personally tried other similar software, but I imagine there are vastly superior options out there. Knowing my employer, this is likely the cheapest option. The app feels like an early access/beta that still needs a lot of polishing, yet I haven’t seen a useful update in over a year and a half of use.

-----

### "ServiceBox is great for Sales" — 5.0/5

> **Joel** | *26 May 2025* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10
> 
> **Pros**: I love how I can switch back and forth between Quotes and Work Orders and how they are linked together for finding information for my Sales Team. The transition is seamless.
> 
> **Cons**: I wish there was more functionality to pull data from all fields of text when searching for keywords. I would also like more filter options when searching, such as dates, relevance, Quotes and Work Orders.
> 
> ServiceBox has been a huge factor in our productivity in our company. We have been able to capture everything from Notes, 3rd Party Quotes, and Photos of our job sites to make it easier for our Sales Team to help support our Field Staff.

-----

### "Thumbs up for Servicebox" — 5.0/5

> **Eric** | *12 August 2025* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: Servicebox is very easy to use and the scheduling tool works great. I would suggest other service/trades based businesses give it a try.
> 
> **Cons**: Some of the quoting/reporting tools could be improved. I'd like to see a dashboard with some KPI's or custom metrics.
> 
> Overall positive experience - may not have all the features found in other platforms but hits all the bases.

-----

Page: 1 / 8\
Next: [Next page](https://www.getapp.co.uk/software/100380/servicebox?page=2)

## Links

- [View on GetApp](https://www.getapp.co.uk/software/100380/servicebox)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/100380/servicebox> |
| de-AT | <https://www.getapp.at/software/100380/servicebox> |
| en | <https://www.getapp.com/operations-management-software/a/servicebox/> |
| en-AE | <https://www.getapp.ae/software/100380/servicebox> |
| en-AU | <https://www.getapp.com.au/software/100380/servicebox> |
| en-CA | <https://www.getapp.ca/software/100380/servicebox> |
| en-GB | <https://www.getapp.co.uk/software/100380/servicebox> |
| en-IE | <https://www.getapp.ie/software/100380/servicebox> |
| en-NZ | <https://www.getapp.co.nz/software/100380/servicebox> |
| en-SG | <https://www.getapp.sg/software/100380/servicebox> |
| en-ZA | <https://www.getapp.za.com/software/100380/servicebox> |
| es | <https://www.getapp.es/software/100380/servicebox> |
| es-CL | <https://www.getapp.cl/software/100380/servicebox> |
| es-CO | <https://www.getapp.com.co/software/100380/servicebox> |
| es-MX | <https://www.getapp.com.mx/software/100380/servicebox> |
| fr | <https://www.getapp.fr/software/100380/servicebox> |
| fr-BE | <https://fr.getapp.be/software/100380/servicebox> |
| fr-CA | <https://fr.getapp.ca/software/100380/servicebox> |
| nl | <https://www.getapp.nl/software/100380/servicebox> |
| nl-BE | <https://www.getapp.be/software/100380/servicebox> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"GetApp UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Review, Compare, and Evaluate small business software. GetApp UK has software offers, SaaS and Cloud Apps, independent evaluations, and reviews.","email":"info@getapp.co.uk","url":"https://www.getapp.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/getapp/getapp-logo-light-mode-5f7ee07199c9b3b045bc654a55a2b9fa.svg","@id":"https://www.getapp.co.uk/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/GetApp"]},{"name":"ServiceBox","description":"ServiceBox manages the end-to-end business process for the commercial service contractor. The web based software connects the office and the field techs, manage customer relationships, keep track of job sites, create quotes, work orders, scheduling, invoicing, payments, inventory, ongoing maintenance, recurring work, timesheets, and more.  ServiceBox integrates with QuickBooks Online, QuickBooks Desktop, and Sage 50.\n\nKey features include custom status, customization, to-dos, notes, pictures on site, GPS, custom pricing, and more. It assists with job management and customer management. It keeps track of job contracts and interactions with customers. Users can find all notes, quotes, work orders, invoices in a centralized location. It enables businesses to create quotes for customers and keep track of where they are by configuring ServiceBox with customer status.  In the calculation section, users can generate quotes with custom pricing categories and offer discounts.  \n\nUsers can create new work orders for specific customer and job site combinations, assign multiple technicians to the work order, notify them of any changes to their schedule, and more. Technicians can check in and out of the job, send an en route notification, enter in time and materials, expenses, job notes, checklists and take pictures at the job site.  Note can be applied to equipment or to the job site itself.  Once the job is completed it immediately notifies the office staff so they can process billing. It offers a schedule feature to assign techs to jobs and make it easy for them to see the jobs for the day.\n\nIt lets users manage the costs in the work order itself or generate a report to see how all jobs are profitable. Businesses can generate invoices based on quotes or for time and materials jobs, send a payment link to a customer and allow them to take payments from anywhere.  It manages new invoices, payments, and timesheet data. It can schedule work orders automatically, view inventory items remotely, keep track of multiple locations and pull items out at the job. The tool also helps generate reports that help manage the day-to-day work.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0ebd09b6-4ba0-4ce7-8769-94b0afe4c703.png","url":"https://www.getapp.co.uk/software/100380/servicebox","@id":"https://www.getapp.co.uk/software/100380/servicebox#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":168},"offers":{"price":"35","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.co.uk/software/100380/servicebox#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Field Service Management Software","position":2,"item":"/directory/255/field-service-management/software","@type":"ListItem"},{"name":"ServiceBox","position":3,"item":"/software/100380/servicebox","@type":"ListItem"}]}]}
</script>
