--- description: Learn how ServiceBox can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for ServiceBox. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: ServiceBox Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [ServiceBox](/software/100380/servicebox) # ServiceBox Canonical: https://www.getapp.co.uk/software/100380/servicebox Page: 1 / 8\ Next: [Next page](https://www.getapp.co.uk/software/100380/servicebox?page=2) > ServiceBox connects scheduling, work orders, technicians, recurring maintenance, job costs, invoicing and accounting for commercial HVAC, plumbing, electrical and multi-trade contractors. > > Verdict: Rated **4.3/5** by 168 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of ServiceBox Keep customers, job sites, equipment, work orders, field records and billing connected in one system. Give dispatchers a clear view of technician capacity, job priority and schedule changes. Send technicians complete job context and capture labour, materials, notes, photos, forms and signatures from the field. Manage reactive service, recurring maintenance and quoted project work without splitting customer history across separate tools. Move completed work toward invoicing and supported QuickBooks or Sage accounting workflows with less re-entry. Configure statuses, forms, permissions and workflows around the way the business actually operates, with guided onboarding for office and field teams. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 168 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Jobbox Software - **Location**: Regina, Canada - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$35.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: ServiceBox is intended for those looking to scale their field service business. Pricing starts at $35/month per user, packaged based on number of users. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English, French - **Available Countries**: Canada, United States ## Features - API - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Asset Tracking - Automated Scheduling - Billing & Invoicing - Calendar Management - Checklists - Commercial Properties - Commercial/Industrial - Contact Database - Contact Management - Contract/License Management - Cost Database - Cost Estimating - Customer Database ## Integrations (3 total) - QuickBooks Online - Sage 300 - Sage 50 Accounting ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Field Service Management Software](https://www.getapp.co.uk/directory/255/field-service-management/software) ## Related Categories - [Field Service Management Software](https://www.getapp.co.uk/directory/255/field-service-management/software) - [Maintenance Management Software](https://www.getapp.co.uk/directory/327/maintenance-management/software) - [Quoting Software](https://www.getapp.co.uk/directory/341/quoting/software) - [Service Dispatch Software](https://www.getapp.co.uk/directory/520/service-dispatch/software) - [HVAC Software](https://www.getapp.co.uk/directory/657/hvac/software) ## Alternatives 1. [FieldPulse](https://www.getapp.co.uk/software/105687/fieldpulse) — 4.6/5 (510 reviews) 2. [BuildOps](https://www.getapp.co.uk/software/131331/buildops) — 4.4/5 (177 reviews) 3. [ServiceTitan](https://www.getapp.co.uk/software/104311/servicetitan) — 4.3/5 (342 reviews) 4. [Jobber](https://www.getapp.co.uk/software/90723/jobber) — 4.6/5 (1490 reviews) 5. [Service Fusion](https://www.getapp.co.uk/software/103289/service-fusion) — 4.3/5 (308 reviews) ## Reviews ### "I have found Service Box to be quite proficient in my everyday work needs." — 4.0/5 > **Verified Reviewer** | *2 April 2018* > > **Pros**: Customer history is a big bonus. I can see what has been done so I don't have to go into a job blind > > **Cons**: Navigation needs work. A smoother transition between fields would be nice. Not having to go to scheduler from the main Menu but from the page you are on would be more convenient. ----- ### "Improoving ServiceBox" — 4.0/5 > **Krsto** | *22 October 2025* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: Usefull tool for paperless work orders and accesing customer data info. Also having history of previous work orders > > **Cons**: Kepiing me signet in even when aplication being closed. I like option for customer to sign work order using a one of their fingers > > When one work order being closed (invoiced) i am not able to reopened and check wat was done before with no intention to modifie that w/o ----- ### "Feels like an unfinished product" — 3.0/5 > **Tyler** | *28 May 2025* | Construction | Recommendation rating: 2.0/10 > > **Pros**: The concept. The ability to log and record and track work notes, hours, parts, to identify and differentiate between customers, job sites, units. To have all employees connected to a single network. > > **Cons**: Overall usability is lacking. The flow and layout is often archaic and difficult. Confusing multiple options, unclear processes to find and access info you need or poor navigation render the app very user unfriendly. Very simple quality of life fixes like sorting units alphabetically go unaddressed for years. The company seems to cater more to the back end users dealing with accounting aspects than streamlining the app for the techs in the field. The result is still confusion, wasted time, duplicate or erroneous entries of notes or units that admins will need to override and fix anyway. The main idea of the app should be organization and its failing in that aspect. > > This is definitely a step up from organizing physical work orders or time sheets, or even utilizing different digital file sources. It’s nice to have an all in one solution. I haven’t personally tried other similar software, but I imagine there are vastly superior options out there. Knowing my employer, this is likely the cheapest option. The app feels like an early access/beta that still needs a lot of polishing, yet I haven’t seen a useful update in over a year and a half of use. ----- ### "Review of S.B" — 5.0/5 > **Frank** | *22 October 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: it helps me to put hours and notes more efficiently, easier to review the notes when i need to, and also it keeps the info forever > > **Cons**: if i put hours to previous pay period, i have to go back to the list to choose the previous one everytime > > so far, i'm pretty satisfied, i started using this app one and a half year ago, basically i have to open it everything for putting notes ----- ### "ServiceBox is great for Sales" — 5.0/5 > **Joel** | *26 May 2025* | Transportation/Trucking/Railroad | Recommendation rating: 9.0/10 > > **Pros**: I love how I can switch back and forth between Quotes and Work Orders and how they are linked together for finding information for my Sales Team. The transition is seamless. > > **Cons**: I wish there was more functionality to pull data from all fields of text when searching for keywords. I would also like more filter options when searching, such as dates, relevance, Quotes and Work Orders. > > ServiceBox has been a huge factor in our productivity in our company. We have been able to capture everything from Notes, 3rd Party Quotes, and Photos of our job sites to make it easier for our Sales Team to help support our Field Staff. ----- Page: 1 / 8\ Next: [Next page](https://www.getapp.co.uk/software/100380/servicebox?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/100380/servicebox) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data