---
description: Learn how ServiceBox can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for ServiceBox.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceBox Reviews, Prices & Ratings | GetApp UK 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [ServiceBox](/software/100380/servicebox)

# ServiceBox

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> ServiceBox is a software for service businesses that helps manage their end-to-end business including, customers, job sites, quotes, contracts, work orders, scheduling, recurring work orders, timesheets, invoices, maintenance, and more. The tool integrates with QuickBooks and Sage 50.
> 
> Verdict: Rated **4.3/5** by 168 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of ServiceBox

ServiceBox unites business operations and creates clear workflows for all the various parts of the service business.&#10;&#10;Keep the office and the field in sync with the cloud-based solution so all information can be accessed anywhere, and work can be assigned any time.&#10;&#10;ServiceBox is extremely flexible, and so users can configure the software to the way they work.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.3/5** | 168 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: Jobbox Software
- **Location**: Regina, Canada
- **Founded**: 2011

## Commercial Context

- **Starting Price**: US$35.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: ServiceBox is intended for those looking to scale their field service business. Pricing starts at $35/month per user, packaged based on number of users.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Asset Tracking
- Automated Scheduling
- Billing & Invoicing
- Calendar Management
- Checklists
- Contact Database
- Contact Management
- Contract/License Management
- Customer Database
- Customer History
- Customer Management
- Customisable Branding
- Customisable Forms

## Integrations (4 total)

- QuickBooks Desktop
- QuickBooks Online
- Sage 300
- Sage 50 Accounting

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Field Service Management Software](https://www.getapp.co.uk/directory/255/field-service-management/software)

## Related Categories

- [Field Service Management Software](https://www.getapp.co.uk/directory/255/field-service-management/software)
- [Workforce Management Software](https://www.getapp.co.uk/directory/267/workforce-management/software)
- [Maintenance Management Software](https://www.getapp.co.uk/directory/327/maintenance-management/software)
- [Quoting Software](https://www.getapp.co.uk/directory/341/quoting/software)
- [Service Dispatch Software](https://www.getapp.co.uk/directory/520/service-dispatch/software)

## Alternatives

1. [Limble](https://www.getapp.co.uk/software/2049215/limble-cmms) — 4.8/5 (738 reviews)
2. [FieldPulse](https://www.getapp.co.uk/software/105687/fieldpulse) — 4.6/5 (411 reviews)
3. [ServiceTitan](https://www.getapp.co.uk/software/104311/servicetitan) — 4.3/5 (325 reviews)
4. [BuildOps](https://www.getapp.co.uk/software/131331/buildops) — 4.5/5 (151 reviews)
5. [Jobber](https://www.getapp.co.uk/software/90723/jobber) — 4.6/5 (1420 reviews)

## Reviews

### "I have found Service Box to be quite proficient in my everyday work needs." — 4.0/5

> **Verified Reviewer** | *2 April 2018*
> 
> **Pros**: Customer history is a big bonus. I can see what has been done so I don't have to go into a job blind
> 
> **Cons**: Navigation needs work. A smoother transition between fields would be nice. Not having to go to scheduler from the main Menu but from the page you are on would be more convenient.

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### "Just Starting" — 4.0/5

> **Don** | *26 October 2025* | Facilities Services | Recommendation rating: 5.0/10
> 
> **Pros**: Connectivity of different processes, the ability to tie quotes, WO, parts, inventory and invoicing all in on field.
> 
> **Cons**: Still learning the good and bad as we are just turning on, while I am sure we will come across some issues/processes that are not our favorite, we need to try and use what the system has first.
> 
> Low, we have been engaged with ServiceBox for a while, but the implementation has been delayed due to our internal issues

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### "Feels like an unfinished product" — 3.0/5

> **Tyler** | *28 May 2025* | Construction | Recommendation rating: 2.0/10
> 
> **Pros**: The concept. The ability to log and record and track work notes, hours, parts, to identify and differentiate between customers, job sites, units. To have all employees connected to a single network.
> 
> **Cons**: Overall usability is lacking. The flow and layout is often archaic and difficult. Confusing multiple options, unclear processes to find and access info you need or poor navigation render the app very user unfriendly. Very simple quality of life fixes like sorting units alphabetically go unaddressed for years. The company seems to cater more to the back end users dealing with accounting aspects than streamlining the app for the techs in the field. The result is still confusion, wasted time, duplicate or erroneous entries of notes or units that admins will need to override and fix anyway. The main idea of the app should be organization and its failing in that aspect.
> 
> This is definitely a step up from organizing physical work orders or time sheets, or even utilizing different digital file sources. It’s nice to have an all in one solution. I haven’t personally tried other similar software, but I imagine there are vastly superior options out there. Knowing my employer, this is likely the cheapest option. The app feels like an early access/beta that still needs a lot of polishing, yet I haven’t seen a useful update in over a year and a half of use.

-----

### "Good Software With Room to Grow" — 4.0/5

> **Stefanee** | *10 November 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 7.0/10
> 
> **Pros**: Was easy to create progress invoices. Wouldn't accidentally double charge for material/labour. &#10;Entering material and labour on a job was always dated. Time sheets were easy to manage.
> 
> **Cons**: Struggled with the online payment portal. Customer service was always hit or miss. Could never get a quick reply. Reports were not very user friendly. Would be nice if there were more automations, like follow ups on invoices.
> 
> I would definitely use this platform again, though there is always room for improvement. Was easy to keep the schedule and invoicing organized. A bit of a learning curve at first, but once you are using the system, its a solid tool for managing service-based work.

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### "Convenience of ServiceBox" — 4.0/5

> **Phoebee** | *24 October 2025* | Consumer Services | Recommendation rating: 9.0/10
> 
> **Pros**: I find Service box to be easy to use and understand and if there is a problem someone is always available to help and answer your questions. Reasonably priced as well.
> 
> **Cons**: Would be nice if statements could be sent through SB, and it would be nice if you could choose the date.
> 
> SB has made a huge difference in the amount of paperwork we don't have piling up. It's nice to have all information on our customers in one convenient location.

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## Links

- [View on GetApp](https://www.getapp.co.uk/software/100380/servicebox)

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| en | <https://www.getapp.com/operations-management-software/a/servicebox/> |
| en-AE | <https://www.getapp.ae/software/100380/servicebox> |
| en-AU | <https://www.getapp.com.au/software/100380/servicebox> |
| en-CA | <https://www.getapp.ca/software/100380/servicebox> |
| en-GB | <https://www.getapp.co.uk/software/100380/servicebox> |
| en-IE | <https://www.getapp.ie/software/100380/servicebox> |
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| fr-BE | <https://fr.getapp.be/software/100380/servicebox> |
| fr-CA | <https://fr.getapp.ca/software/100380/servicebox> |
| nl | <https://www.getapp.nl/software/100380/servicebox> |
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