Zoho Analytics

Self-service BI and Analytics platform

4.3 /5 (206 reviews) Write a Review!

Zoho Analytics Overview

What is Zoho Analytics?

Zoho Analytics is a BI and analytics platform, available both on the cloud and on-premise, that helps small to large organizations get valuable insights from their business data. It allows users to easily create and share powerful reports in minutes with no IT help.

You can upload or synchronize data from spreadsheets, web or traditional applications, build powerful reports and dashboards in minutes with the easy drag-and-drop interface, and share reports and dashboards with key performance indicators.

Zoho Analytics can be used across various functional areas and by a wide range of users for their reporting and analytics needs.

1. Upload any data
Upload spreadsheets and other tabular data securely. Supports CSV, TSV, XLS, XLSX and HTML files. Data can be added directly too using the 'spreadsheet-like' interface.

2. Push data from any application
Push data from the cloud or in-house business applications and databases for reporting and analysis.

3. Wide variety of reporting components
You can use our wide range of charts, pivot tables and tabular view components to build insightful reports and dashboards.

4. Visual analysis
Visually analyze and build insightful reports and dashboards yourself, with our easy drag-and-drop interface.

5. Collaborative analysis
Develop reports together with your colleagues. Share the reports with others for better decision making.

6. Embed reports anywhere
Embed your reports and dashboards in websites, blogs and applications for wider consumption.

7. White labeling
Get a full-fledged BI solution under your own brand name.

8. Highly secure
Zoho Analytics is governed by Zoho's strong security practices, including support for a secure encrypted connection.

Zoho Analytics Overview

Pricing

Starting from
US$25.00/month

Pricing options

Free Trial
Free
Subscription
Value for money

Free for 2 users, 10,000 rows
Basic (2 users, 0.5 million rows) USD 25 /month
Standard (5 users, 1 million rows) USD 50 /month
Premium (15 users, 5 million rows) USD 125 /month
Enterprise (50 users, 50 million rows) USD 495 /month


Zoho Analytics Features

Devices
Business size
S M L
Markets
Asia, Australia, Canada, China, Europe and 5 others, Germany, India, Japan, Latin America, Middle-East and Africa
Supported Languages
Chinese (Simplified), Dutch, English, French, German and 4 others, Italian, Japanese, Portuguese, Spanish

Screenshots

Zoho Analytics screenshot: Model diagram that shows you the relationships between data tables.
Zoho Analytics screenshot: Model diagram that shows you the relationships between data tables. Zoho Analytics screenshot: Access your data and reports from iPad and Android mobile tablets. Zoho Analytics screenshot: Executive dashboards with KPIs at the top give you a bird's eye view of your organization's metrics. Zoho Analytics screenshot: Share reports and dashboards with your colleagues, with fine grained access control. Start commenting in real time and make data driven decisions together with your shared users. Zoho Analytics screenshot: Embed reports and dashboards in your intranet, website or app, for wider consumption. Zoho Analytics screenshot: Use KPI widgets at the top of dashboards for tracking key business metrics. Zoho Analytics screenshot: Ask questions in natural language to our intelligent assistant Zia, and get answers in the form of appropriate reports. Zoho Analytics screenshot: Choose from a range of visually appealing themes for your dashboard. Try any of the packaged themes available, or customize your own theme. Zoho Analytics screenshot: Use geo heat map charts to identify spatial patterns in geographic data. Zoho Analytics screenshot: Use the powerful forecasting engine to predict future trends based on past data.

Zoho Analytics Reviews for UK Users

Zoho Analytics Reviews for UK Users

Overall rating
4.3
/
5
Excellent
96

Very good
85

Average
19

Poor
5

Terrible
1

Value for Money
4.3
Features
4.1
Ease of Use
4.1
Customer Support
4.1
88% recommended this app
Taran R.

Zoho: Advanced Analytics on a Budget

Zoho Analytics is a great product; non-profits often don't have large budgets for analytical tools.. so Zoho was able to provide premium insights at very respectable prices. Additionally, Zoho has a great support team that allows for timely resolution of issues and questions. Zoho is relatively new product, so features & updates are being released somewhat regularly.


David E.

Specialised Software Services

As a semi-literate database developer, I have enjoyed every aspect of the system and highly recommend it because of it's depth in functionality and also because it is highly affordable.


Verified Reviewer

Reports made Simple

WE use it for our Samsung Rewards contests that Samsung creates and inputs the data on a daily basis. Its an awesome way to see how we are doing with Samsung contests and allows us to send this data to our team as frequently as we'd like. Easy to download and see all you need.


Andy G.

Beware - Zoho Preys on Smaller Companies with Weak IT Controls


Rajni K.

Not so happy

Not too bad although it would be nice to have all the issues raised by us addressed and better support provided.


Taran R.
Industry: Religious Institutions
Company size: 201-500 Employees

Zoho: Advanced Analytics on a Budget

Used Daily for 6-12 months
Reviewed on 10/10/2019
Review Source: Capterra

Zoho Analytics is a great product; non-profits often don't have large budgets for analytical tools.. so Zoho was able to provide premium insights at very respectable prices. Additionally, Zoho has a great support team that allows for timely resolution of issues and questions. Zoho is relatively new product, so features & updates are being released somewhat regularly.

Pros

Excellent Software:
- Has many/most of the features tableau / DOMO have (charts, graphs, connectors, filters, app availability).
- Very easy to teach non-analytical users how to use.
- Extremely inexpensive (I think something like 15-25% of the cost of top-of-the line industry products).

Cons

There's some areas that could be a little more developed:
- Drill down in charts could better
- Communication / collaboration isn't available within the app
- Additional options for dashboard layout / design (to make creative better looking analytics).

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

David E.
Industry: Retail
Company size: Self Employed

Specialised Software Services

Used Daily for 6-12 months
Reviewed on 21/10/2019
Review Source: Capterra

As a semi-literate database developer, I have enjoyed every aspect of the system and highly recommend it because of it's depth in functionality and also because it is highly affordable.

Pros

I recommend the ZOHO Analytics system because of its ease of use and versatility, data is easily uploaded and controlled, the ZOHO servers are always up and responsive, the user interfaces I am able to present to my clients has created a real wow factor. The dashboards, KPI widgets, graphs and themes leave you with endless opportunity to design multifaceted dashboards. The support team is also always more than willing to assist - I honestly can not fault ZOHO on their Analytical system at all.

Cons

There have not been many shortfalls that I have encountered with the system, in areas where there are concerns I know that the ZOHO development Team is working to make the platform better and add to it's capabilities.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Telecommunications
Company size: 501-1,000 Employees

Reports made Simple

Used Weekly for 6-12 months
Reviewed on 30/06/2020
Review Source: Capterra

WE use it for our Samsung Rewards contests that Samsung creates and inputs the data on a daily basis. Its an awesome way to see how we are doing with Samsung contests and allows us to send this data to our team as frequently as we'd like. Easy to download and see all you need.

Pros

I love how the reports can be broken down into graph formats and show the various data you need to showcase on a daily basis. I also love how you can download the data quickly into a CSV or Excel format as we use the raw data to send reporting to various communications sites and emails.

Cons

The least favorite thing I like is the cluttered dashboard. It stacks on top of each other and doesn't really give proper spacing to give an eye pleasing look to your reports. But that is a small thing as we still love the software.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Andy G.
Industry: Machinery
Company size: 201-500 Employees

Beware - Zoho Preys on Smaller Companies with Weak IT Controls

Used Daily for 1-5 months
Reviewed on 01/06/2020
Review Source: SoftwareAdvice

Pros

Zoho Analytics was easy to set up and easy to implement. Even writing queries - albeit through a bit of a clunky interface - was pretty easy. I enjoyed being able to set this up and get the users running quickly.

Cons

Zoho decided to forge my e-mail address for all notifications from our analytics account. Their e-mails used to come from a Zoho notifications address. Now, they are sending e-mails - from their own servers - that purport to be from me. Naturally, my company's spam blocker bounces these.

Since new users must respond to one of these spoofed e-mails, I can no longer set up new users, at all. They're not caught in a spam trap. They are actually being returned by our server.

Zoho's one and only solution has been to demand that my company make a change to our DNS servers. Then, Zoho can send what appear to be legitimate e-mails on behalf of anyone at my company, at will. That's not acceptable and should not be required. If you want that as a convenience for your users, it works - with appropriate legal agreements in place. Plenty of companies do this with SPF and DKIM records for internally controlled servers.

For an external company to provide no other option (and not mention it until it was too late), this is a huge red flag. Zoho even provides instructions for how to make this change on GoDaddy. Be warned. You know nothing about their internal controls and yet you're giving them license to send e-mail on your behalf. AVOID!

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 0.0/10

Rajni K.
Industry: International Trade & Development
Company size: 51-200 Employees

Not so happy

Used Weekly for 1-5 months
Reviewed on 20/03/2020
Review Source: Capterra

Not too bad although it would be nice to have all the issues raised by us addressed and better support provided.

Pros

The ability to create variety of charts and tables and using appropriate color coordination to make them stand apart.
Dynamic functionality is very good as well.
Access with/without login is a plus.

Cons

Inability to integrate with a variety of platforms.
Some features like dates filter - Today, This week doesn't work.
Maps do not show exact number of ppl using our website.
Social Media options are very limited in terms of filtering the kind of data we need. Hashtags don't work.
Analytics integration gets confusing if there are more than two websites integrated. It is not very user friendly to find the data we need to create relevant charts and often get mixed up.
Support is a bit ambiguous and in a hurry to disconnect the call.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 5.0/10

User recommendation
8.4/10
Based on 206 user ratings
Compare user recommendation rating with alternatives
Compare with alternatives

Zoho Analytics Pricing

Zoho Analytics Pricing

Starting from
US$25.00/month
Free Trial
Free
Subscription
Value for money

Free for 2 users, 10,000 rows
Basic (2 users, 0.5 million rows) USD 25 /month
Standard (5 users, 1 million rows) USD 50 /month
Premium (15 users, 5 million rows) USD 125 /month
Enterprise (50 users, 50 million rows) USD 495 /month

Free for 2 users, 10,000 rows
Basic (2 users, 0.5 million rows) USD 25 /month
Standard (5 users, 1 million rows) USD 50 /month
Premium (15 users, 5 million rows) USD 125 /month
Enterprise (50 users, 50 million rows) USD 495 /month

Value for Money
4.3/5
Based on 206 user ratings
Compare value for money rating with alternatives
Compare with alternatives

Zoho Analytics Features

Zoho Analytics Features

API
Activity Dashboard
Ad hoc Reporting
Business Intelligence
Charting
Customisable Reporting
Dashboard Creation
Data Filtering
Data Import/Export
Data Visualisation
Drag & Drop Interface
Monitoring
Multiple Data Sources
Predictive Analytics
Real Time Analytics
Real Time Data
Reporting & Statistics
Third Party Integration
Trend Analysis
Visual Analytics
Features
4.1/5
Based on 206 user ratings
Compare features rating with alternatives
Compare with alternatives

Categories

Video Tutorials

Video Tutorials

Additional information for Zoho Analytics

Additional information for Zoho Analytics

Key features of Zoho Analytics

  • Complete white label solutions.
  • Drag-and-drop based report and dashboard creation.
  • Easy to adopt 'spreadsheet-like' Interface.
  • Embed reports in web pages, intranets, blogs, applications.
  • No downloads/installs. Web-based access from anywhere.
  • SQL querying, and API support for power users.
  • Share reports and dashboards to colleagues/friends.
  • Upload and analyze data from spreadsheets, apps & databases.

Benefits

1. No upfront cost
Traditional in-premises BI tools have a high upfront cost in the form of a perpetual license fee, and buying of separate hardware & software. Zoho Analytics being a BI software offered as a service, you pay as you go (affordable monthly subscriptions).

2. No hardware and software to maintain
Maintaining an on-premises BI tool would mean your IT department will have to maintain both the hardware and software. Going with Zoho Analytics, with the business intelligence platform being hosted, all the IT-related work is taken care by us.

3. Easy setup and fast Implementation
Having your own BI implementation will take months to set up. With Zoho Analytics, you just sign in, import or push your data from multiple sources and get to see auto-generated reports immediately. BI in SaaS mode saves much on set up and implementation time.

4. Easy to use
Zoho Analytics has a spreadsheet-like interface and users who are used to working with spreadsheets will find it easy to learn and use. Most of the report building functions are just drag-and-drop.

4. Accessible from anywhere - Zoho Analytics can be accessed from any computer using just a browser and internet connection. Typical in-premises solutions are accessible only within your company firewalls.

5. Highly collaborative
Sharing, collaboration and publishing are inbuilt in Zoho Analytics. Fine grained access control permissions mean that you have best control over the data and reports being shared.

6. Centralized data maintenance and data blending
Disparate legacy systems have data stored in their own silos. It becomes hard when you want reports connecting multiple systems. With Zoho Analytics, all data can be uploaded/pushed into a single data store, and reports made from across the data tables.

Zoho Analytics FAQs

Zoho Analytics FAQs

Below are some frequently asked questions for Zoho Analytics.

Q. What type of pricing plans does Zoho Analytics offer?

Zoho Analytics offers the following pricing plans:

Starting from: US$25.00/month

Pricing model: Free, Subscription

Free Trial: Available

Free for 2 users, 10,000 rows Basic (2 users, 0.5 million rows) USD 25 /month Standard (5 users, 1 million rows) USD 50 /month Premium (15 users, 5 million rows) USD 125 /month Enterprise (50 users, 50 million rows) USD 495 /month

Q. What are the main features of Zoho Analytics?

Zoho Analytics offers the following features:

  • Complete white label solutions.
  • Drag-and-drop based report and dashboard creation.
  • Easy to adopt 'spreadsheet-like' Interface.
  • Embed reports in web pages, intranets, blogs, applications.
  • No downloads/installs. Web-based access from anywhere.
  • SQL querying, and API support for power users.
  • Share reports and dashboards to colleagues/friends.
  • Upload and analyze data from spreadsheets, apps & databases.

Q. Who are the typical users of Zoho Analytics?

Zoho Analytics has the following typical customers:

Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

Q. What languages does Zoho Analytics support?

Zoho Analytics supports the following languages:

Chinese (Simplified), Dutch, English, French, German, Italian, Japanese, Portuguese, Spanish

Q. What type of pricing plans does Zoho Analytics offer?

Zoho Analytics has the following pricing plans:

Free, Subscription

Q. Does Zoho Analytics support mobile devices?

Zoho Analytics supports the following devices:

Android, iPhone, iPad

Q. What other apps does Zoho Analytics integrate with?

Zoho Analytics integrates with the following applications:

BookingBug, ManageEngine ServiceDesk Plus, TeamSupport, Workato, Zoho Books, Zoho CRM, Zoho Creator, Zoho Projects, Zoho Recruit, Zoho Subscriptions

Q. What level of support does Zoho Analytics offer?

Zoho Analytics offers the following support options:

FAQs, Forum, Phone Support, Video Tutorials, Knowledge Base, Online Support