--- description: Learn how Reviewsnap can help your business. We provide UK business users the most detailed information on pricing, features, usability, and reviews for Reviewsnap. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: Reviewsnap Reviews, Prices & Ratings | GetApp UK 2026 --- Breadcrumb: [Home](/) > [Performance Appraisal Software](/directory/260/performance-management-appraisal/software) > [Reviewsnap](/software/100731/reviewsnap) # Reviewsnap Canonical: https://www.getapp.co.uk/software/100731/reviewsnap Page: 1 / 6\ Next: [Next page](https://www.getapp.co.uk/software/100731/reviewsnap?page=2) > Reviewsnap is a web-based performance management system that includes performance review, 360-degree feedback, journal entries, and reporting capabilities. The tool helps enhance employee communication, productivity, and morale. > > Verdict: Rated **4.4/5** by 114 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of Reviewsnap •Reviewsnap provides an integrated suite of talent management solutions including performance reviews, 360-degree feedback, journal entries, and reporting. •The system allows users to customize the review process. Managers can change the criteria used to evaluate employees themselves or choose from a wide range performance-review templates. •The system supports annual, or anniversary reviews and creates an automatic alert to remind every user as it is based on a customized setup. •It helps automate and streamline review process and workflows. Users are able to streamline the process and can allow their staff to give more meaningful reviews. •Reviewsnap is accessible via any device with an Internet connection. It is suited for businesses of all sizes, across multiple industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 114 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Mitratech - **Location**: Austin, US - **Founded**: 1998 ## Commercial Context - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Reviewsnap offers a flexible and affordable 3-tiered annual subscription model to fit your performance management needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, New Zealand, United Kingdom, United States ## Features - 360 Degree Feedback - Anonymous Feedback - Benchmarking - Commenting/Notes - Compensation Management - Continuous Feedback - Customisable Questions - Customisable Templates - Dashboard - Employee Engagement Software - Employee Portal - Feedback Management - Goal Management - Goal Setting/Tracking - Individual Development Plans - KPI Monitoring - Negative Feedback Management - Ongoing Performance Tracking - Peer Appraisals - Performance Appraisal ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [Performance Appraisal Software](https://www.getapp.co.uk/directory/260/performance-management-appraisal/software) ## Related Categories - [Performance Appraisal Software](https://www.getapp.co.uk/directory/260/performance-management-appraisal/software) - [Objectives and Key Results (OKR) Software](https://www.getapp.co.uk/directory/1013/okr/software) - [360 Degree Feedback Software](https://www.getapp.co.uk/directory/1007/360-degree-feedback/software) - [Human Resources Software](https://www.getapp.co.uk/directory/256/human-resources/software) ## Alternatives 1. [BambooHR](https://www.getapp.co.uk/software/20517/bamboohr) — 4.6/5 (3108 reviews) 2. [Paylocity](https://www.getapp.co.uk/software/102695/webpay) — 4.3/5 (1822 reviews) 3. [Asana](https://www.getapp.co.uk/software/90584/asana) — 4.5/5 (13547 reviews) 4. [Qulture.Rocks](https://www.getapp.co.uk/software/2065708/qulture-rocks) — 4.5/5 (158 reviews) 5. [AssessTEAM](https://www.getapp.co.uk/software/109475/assessteam-employee-evaluation-on-the-cloud) — 4.6/5 (220 reviews) ## Reviews ### "Reviewsnap" — 5.0/5 > **Verified Reviewer** | *22 October 2018* | Consumer Electronics | Recommendation rating: 10.0/10 > > **Pros**: The program is very user friendly and easily customized. Also like that you can set up the auto notifications for meetings. > > **Cons**: I do not have any cons to list at this time. ----- ### "Great product, amazing representative" — 5.0/5 > **Katherine** | *3 February 2015* > > Our overall experience with ReviewSnap has been great. Although we were very happy with what the product offers out of the box, we really like to have the flexibility of customization. We have received great feedback from our users on the ease of use and ability to access the system from any location. We firmly believe that our positive experience is not only because you have a great product, but mainly because we have an excellent representative, Ms. Gloria Giron. Ms. Giron is very professional and knowledgeable with this product. She responds promptly to calls, emails and requests, she is very thorough with her responses and she takes the time to teach and explain why or how things work. When she was on vacation, we received assistance from other representatives who were not as knowledgeable and who did not always respond in a timely manner. Needless to say, we are very happy and appreciative with her hard work and dedication to our company. The only area of improvement I can think of is the response time from developers, we feel that at times Gloria had to continuously follow up with them to get a response on quotes. Regardless and thanks to Gloria, this slight deficiency did not take away from our experience as she was very persistent with her follow up. ----- ### "so-so" — 3.0/5 > **Brandi** | *30 November 2016* | Electrical/Electronic Manufacturing | Recommendation rating: 5.0/10 > > **Pros**: Reviewsnap is better than the paper reviews we used in the past. Our first account rep was great. > > **Cons**: It takes a lot of time to get the reviews setup and changing them is time-consuming and clunky. There are far too many screens and little boxes that need to be checked perfectly for everything to run smooth. Our employees often have login problems, but no one answers the customer service line. The website is also not mobile friendly. > > I am not sure what happened, but the customer service was great and then was non-existent overnight. Emails were not being responded to; no one was answering the phone, and messages were not returned. Eventually, I got someone on the phone and found out an I had a new account rep (no one reached out to me) and she has been okay but not nearly as available or responsive as our first rep. ----- ### "The way to keep reviews in the same place" — 5.0/5 > **Paola** | *20 December 2019* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: having all personnel files in a single place makes it really easy to use. You can personalize all reviews and keep all the records > > **Cons**: It's not easy to figure out the first time you are using it, adding templates is a little tricky > > I've had a good experience with Reviewsnap, now that it's integrated to Recruiterbox I can add new employees automatically after hiring them ----- ### "ReviewSnap is up and coming as a online performance review system" — 4.0/5 > **Don** | *17 February 2010* > > **Pros**: We looked at a lot of products most in the 20k-30k range that were bloated with bells and whistles and cradle to grave solutions. We only wanted a performance review system. With ReviewSnap that's what we got. They had standard templates but we wanted one for every job title abd it was easy to do by copying a basic template with our core competencies and modifying it with specific essential functions for each of the 85 job titles we have. The customer service has been available and responsive to our questions and needs and they have implemented several things that we thought would make the product better. I'm sure some were in the works already but it was nice to see your suggestions come to fruition. There are still a few things that would improve the product but it seems they are working on it. > > **Cons**: All cons I have found have been quickly resolved by the company. > > A good product that is getting better all the time. Well worth looking at for the price. ----- Page: 1 / 6\ Next: [Next page](https://www.getapp.co.uk/software/100731/reviewsnap?page=2) ## Links - [View on GetApp](https://www.getapp.co.uk/software/100731/reviewsnap) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | | nl | | | nl-BE | | ----- ## Structured Data