Humanity

About Humanity
Humanity offers a cloud-based employee scheduling platform that accelerates schedule creation by up to 80 percent while providing organizations of all sizes with unprecedented insight into their operations and empowering them with actionable data to optimize staffing based on historical sales and sales forecasts, employee skill set, and staff availability. Humanity is offered as Software as a Service (SaaS) and can be deployed as a stand-alone solution in the cloud or integrated quickly and easily with today’s leading HCM platforms.
List of features
Cloud-Based Employee Scheduling
Centralized Administrative Dashboard
Employee-Centric Shift Trade
Availability & Time-off Management
Mobile App
Notifications (SMS, email, and push)
Auto-Fill Scheduling
Real-Time Labor Cost & Budgeting
Compliance
Reporting & Analytics
Skills & Certifications
Time & Attendance
Geolocation Clock-In/Clock-Out
Custom Leave Types & Policies
Secure Messaging
Payroll Exports
Demand-Based Scheduling
Open API Access
HCM Integration
24/7/365 Support (Live agent)
Key benefits of Humanity
Cloud-based scheduling with a real-time overview of schedules, employee availability, skills, and absences
Conflict-free schedules generated up to 80% faster than using manual tools
Native apps for iOS and Android devices
Fill empty shifts and optimize existing schedules in a few clicks with Auto-Fill Schedule
Automatically notify employees about posted schedules via push notifications, SMS or email
Allow employees to set their preferred working hours, arrange shift trades and submit leave requests from their mobile device
Set in-app notifications for efficient management of last-minute changes, shift and leave requests
Keep processes in line with state and local labor regulations with compliance-ready features (location-based break rules, schedule conflicts reporting, overtime calculation, etc.)
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Reviews
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- Industry: Public Safety
- Company size: 11–50 Employees
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
The App We've Chosen to use because it had the best features
Reviewed on 13/04/2016
We schedule 12-16 people/day on our ambulances. If there is a special event, we are easily able to...
We schedule 12-16 people/day on our ambulances. If there is a special event, we are easily able to add that. SP keeps track of vacation days used as well as . I haven't integrated it into my payroll system . There are improvements we would like and it seems that changes we ask for take forever to implement. The vacation/time off system needs improved. Overall, SP does what we need it to and we continue to use it. There is live support online 24/7 or by email. They will help you from setup to any questions you have down the road.
Pros
Customer support, live chat, forums and tutorials. Very nice scheduling program with lots of options within the schedule. I like the dashboard to send out a message to everyone or just certain people.
Cons
Some areas could use improvement. The only way to enter time off is to code it as a vacation type. We can't give partial days.

- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great app!
Reviewed on 12/03/2019
I’m a driver and Humanity is the app we use to clock in and out. It’s quick and simple to do and...
I’m a driver and Humanity is the app we use to clock in and out. It’s quick and simple to do and use and in my industry, time is money.
Pros
Very very easy to use. Everything that you need is right there in front of you. You don’t have to navigate thru tons of pages and links to get where you need to go. It’s basic and not over complicated which is what you want on a time clock program. It has never crashed on me.
Cons
The ONLY thing that I have to say that’s negative is that sometimes when I clock out, the app will freeze up or lag for a few seconds. After a few seconds it’ll catch up with itself and do what it’s supposed to do.
Response from TCP
Hi, Christopher,
Thank you for taking the time to leave such a great review! We built Humanity to cater to the enterprise business needs with its robust features, as well as to be intuitive and straightforward for everyday users. Thanks to reviews like yours, we're sure we're on the right track.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Works good - has a few issues which I have reported on several occasions but would require...
Reviewed on 05/05/2017
Providers can see all of their schedules in one place - I do over a hundred. They can sync with...
Providers can see all of their schedules in one place - I do over a hundred. They can sync with some third party calendar programs and check on their smartphones.
The software is not geared toward the healthcare industry, however. MD's work more than 1 position at a time. These should not conflict. Yet conflicts should show if they're mistakenly scheduled for a clinic at another location or for a meeting when they need to be in the clinic. This is a problem.
Pros
I have the flexibility to set the software up the way I need to for efficient scheduling. My schedules are complex and I am able to create 'workarounds' to better utilize the software.
Cons
I have a few issues: I have many providers (employees) that work more that 1 position simultaneously. It would be wonderful if you could selectively check or uncheck a box for each position to determine whether the position will show if it conflicts with another position. (But not globally turn off the conflicting feature for all conflicts).
If an employee covers 2 positions simultaneously, it shows as a conflict. It would be nice if there was a `work around for this. If you could select/deselect a box to designate whether you want a position to show a conflict, this would be great. That way, some positions that are covered by an employee working another position would not show as a conflict every time.
For example, There are a few positions that staff are assigned to that they do in addition to their main assigned position - e.g. someone working MCH Attending will also cover the OB Dept. This is done on a rotation/alternating basis but changes often. Whenever a provider is working MCH Attending and also covering OB Backup, I have to adjust the time of the OB coverage so that a conflict does not show up. If I didn't, I would have twenty or more conflicts each month and, as you know, once you get in the habit of ignoring conflicts, you then ignore the one that is a `real conflict and a problem results.
The conflict feature is great, yet is sometimes a pain because I have to create 'workarounds' which are less than desirable.

- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
I absolutely love humanity! Wouldn't use another software for shift planning.
Reviewed on 10/10/2017
Pros
It is so easy to use! Adding new employees is a breeze and uploading schedules is even easier! It can be sent right to the employees email and or cell phone so they always have access to their schedule.
Cons
I love everything about humanity. If I had to think of one thing I dislike I dislike it, it would probably be something as irrelevant as I wish it would save my log in information so I don't have to type it in everytime. This is seriously the best software!
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Time Sheets Made a Easy
Reviewed on 05/04/2016
The Custom report function has cut my payroll time in half. I just need to figure out how to export...
The Custom report function has cut my payroll time in half. I just need to figure out how to export it in the format I need without having to do many edits to and payroll would be a breeze. The only thing I wish they would change would be to have the clock-in and out button on the dashboard page to make it easier for my employees to clock in and out. Sometimes they sign-in and forget to actually clock in or forget to clock out so the next employee clocks them out and forgets to sign themselves in... not really a ShiftPlanning issue, really just need my employees to pay better attention and be mindful of their time sheets, but I'' hold my breath on that one.
Pros
Easy of use, excellent technical support and quick implementation.
Cons
Should have clock-in and out button on the dashboard page.
Humanity FAQs
Below are some frequently asked questions for Humanity.Q. What type of pricing plans does Humanity offer?
Humanity offers the following pricing plans:
- Pricing model: Subscription
- Free Trial: Not Available
Please contact vendor directly for pricing
Q. Who are the typical users of Humanity?
Humanity has the following typical customers:
11–50, 51–200, 201–500, 501–1,000, 1,001–5,000
Q. What languages does Humanity support?
Humanity supports the following languages:
English
Q. Does Humanity support mobile devices?
Humanity supports the following devices:
Android (Mobile), iPhone (Mobile), iPad (Mobile)
Q. What other apps does Humanity integrate with?
Humanity integrates with the following applications:
BambooHR, Dayforce HCM, Namely, Square Point of Sale, Workday HCM
Q. What level of support does Humanity offer?
Humanity offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat
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