LiveHive

LiveHive

Real-time, sales content engagement analytics platform

3.8/5 (13 reviews)

LiveHive Overview

LiveHive sales acceleration platform automates sales follow-up to increase buyer engagement insights that power repeatable sales processes. With automated content-sharing capabilities and deep analytics, LiveHive helps sales reps deliver a more effective follow-up, better understand buyers’ interests, generate a top prospect ranking list, and deliver a “health check” of sales pipeline.

With LiveHive’s unprecedented analytics, sales leaders can understand what’s working the best and build a repeatable sales process across the sales organization.

Use LiveHive and be able to:
• Understand sales follow-up effectiveness
• Quickly access the most qualified leads for timely follow-up
• Understand prospects’ interests with engagement analytics
• Power a more accurate forecast
• Access customized email templates right from your inbox
• Auto-sync all engagement analytics right into Salesforce CRM

Pricing

Starting from
N/A
Pricing options
Free Trial
Value for money

Devices

Business size

S
M
L

Markets

United States

Supported Languages

English

LiveHive Reviews for UK Users

Overall rating
3.8/5
69% positive reviews
5
Excellent
4
Very good
2
Average
1
Poor
1
Terrible
John G.

6 solutions in 1

Used Daily for 6-12 months
Reviewed on 31/10/2016
Review Source: Capterra

The LiveHive solution has been great for our team, we now utilise a single tool that integrates fully with our CRM solution, capturing all sales activity automatically. We now have a solid data source, integrated VoiP dialler and voice mail drop.

We are able to automate our email procees, integrated with phone calls, and the system will react to the way the propsect has responded by selecting the relevant next action based on my choices.

At the back end we have good user and management analytics, which allows us to manage our people and prospects in a better way

Pros

Great user interface, pretty intuitive and good data

Cons

Was a little clunky before they changed their UI/platform

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Verified Reviewer

Leads to efficiency and effectiveness

Used Daily for Free Trial
Reviewed on 23/08/2019
Review Source: GetApp

Pros

Effective way to monitor sales and how efficient the teams are being when working. It allows the sale team to work on more important aspects of their role than emails etc. It keeps the customer happy as the system responds in a timely manner. Has great features too where you can make the most out of the system.

Cons

It is expensive and the information is pulled from the internet so the sources of this informality may not always be correct.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

7.0/10
Vincent V.

Very effective emailing tool to track warmer leads in my pipeline

Used Daily for 1-5 months
Reviewed on 07/08/2017
Review Source: Capterra

The ability to track my warm leads and utilize my time efficiently by following up with prospects I know are viewing my content

Pros

The fact I get a notification as soon as they open my email is very helpful. I am able to track how many times me email is opened so I know how many times the email is at least being looked over by the prospect. Makes it easy seeing which emails are worth following up on and which ones aren't.

Cons

Lunching the campaigns can sometimes be difficult. At first the system has certain parts that are confusing with regards to sending all the emails at once but besides that no complaints.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10
Connor H.

Great tool to have work in the background of your day-to-day

Used Daily for 1-5 months
Reviewed on 01/08/2017
Review Source: Capterra

deals that flow from drip marketing.. genius

Pros

The ability to have it work for you while you are on the phones, perfect for any sales team that needs multiple touches on prospects

Cons

I don't have a ton of things that I dislike about the software, but one of the issues I've run into is with the clone process of smartpaths and having all of my template edited. I've found it easier just to create a new smartpath in general.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10
Danny O.

My experience has been good overall. I like all the features that come with it.

Used Daily for 1-5 months
Reviewed on 01/08/2017
Review Source: Capterra

tracking emails and checking metrics

Pros

The tracking and multiple paths you can take with responses. I think its a very intuitive system that is great for any sales business.

Cons

I haven't had any problems with it. Just make sure there are plenty of tutorials on the site for help.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10

LiveHive Features

  • Sales Tracking

  • API
  • Activity Dashboard
  • Activity Tracking
  • Automatic Notifications
  • CRM Integration
  • Collaboration Tools
  • Contact Database
  • Contact Management
  • Customisable Templates
  • Data Import/Export
  • Email Integration
  • Lead Management
  • Monitoring
  • Real Time Data
  • Reporting & Statistics
  • Sales Analytics
  • Sales Reporting
  • Search Functionality
  • Third Party Integration

Additional information for LiveHive

Key features of LiveHive

  • Access Salesforce email templates from email client
  • All functionality delivered for any digital content
  • Customized email templates
  • Deepest insights on prospects' interests
  • Email Tracking
  • Enables most up-to-date customer profile
  • Engagement analytics sync'd with Salesforce
  • Follow-up effectiveness analytics
  • Free for single user with up to 5 prospects
  • Fully integrated with Act-On marketing software
  • Get prospect's interest level
  • Group emailing with individual tracking
  • Improve forecast accuracy
  • Page-by-page view metrics of prospect
  • Provides profiles for recipients of forwarded documents
  • Real-time alerts of email and document views
  • Top prospect ranking
  • Updates or termination of access to documents after sending
  • Works with Gmail, Outlook 2010 and 2013

Benefits

LiveHive automates sales follow-up to so sales reps can spend less time on routing selling tasks and more time on selling. With automated content-sharing capabilities and robust analytics, LiveHive helps sales reps understand their buyers' interests with email and sales content tracking, and helps sales managers get visibility into the effectiveness of the sales team follow-up.

LiveHive FAQs

Below are some frequently asked questions for LiveHive.

Q. What type of pricing plans does LiveHive offer?

LiveHive offers the following pricing plans:

Free Trial: Available

Q. What are the main features of LiveHive?

LiveHive offers the following features:

  • Access Salesforce email templates from email client
  • All functionality delivered for any digital content
  • Customized email templates
  • Deepest insights on prospects' interests
  • Email Tracking
  • Enables most up-to-date customer profile
  • Engagement analytics sync'd with Salesforce
  • Follow-up effectiveness analytics
  • Free for single user with up to 5 prospects
  • Fully integrated with Act-On marketing software
  • Get prospect's interest level
  • Group emailing with individual tracking
  • Improve forecast accuracy
  • Page-by-page view metrics of prospect
  • Provides profiles for recipients of forwarded documents
  • Real-time alerts of email and document views
  • Top prospect ranking
  • Updates or termination of access to documents after sending
  • Works with Gmail, Outlook 2010 and 2013

Q. Who are the typical users of LiveHive?

LiveHive has the following typical customers:

Large Enterprises, Mid Size Business, Small Business

Q. What languages does LiveHive support?

LiveHive supports the following languages:

English

Q. What type of pricing plans does LiveHive offer?

We do not have any information about what LiveHive pricing plans

Q. Does LiveHive support mobile devices?

We do not have any information about what devices LiveHive supports

Q. What other apps does LiveHive integrate with?

LiveHive integrates with the following applications:

Act-On, Act-On, Box, Dropbox, Egnyte, Gmail, InsideView, Microsoft Dynamics CRM, Microsoft Outlook, Salesforce Sales Cloud

Q. What level of support does LiveHive offer?

LiveHive offers the following support options:

FAQs, Online Support, Phone Support, Video Tutorials