About Housecall Pro

Housecall Pro supports professionals with all aspects of their daily workflow, including: job scheduling, customer database, invoicing and payment processing, technician dispatch, and much more. It is also fully integrated with access to the Housecall consumer booking app.

Housecall Pro is a full-service tool that enables service professionals to run their entire business on their smartphone and complimentary web portal. The app is offered at a competitive low cost and supports service professionals with all aspects of their workflow, including: QuickBooks Desktop & Online integration, job scheduling, customer database, invoicing and payment processing, technician dispatch, and much more. It is also fully integrated with access to the Housecall consumer booking app.

Housecall Pro levels the playing field by arming small businesses with high-tech tools at the most competitive low cost to better compete in the marketplace and is ideal for businesses with 1 to 30 employees. It saves time, money and provides a customer remarketing tool that has strong potential to, on average, double the number of jobs for the service professional. With over 30+ vertical offerings for home service needs, Housecall Pro is the easiest way to take control and organize a business.

This all-in-one tool allows professionals to offer their customers something their competitors are not able to. Housecall Pro allows businesses to move away from pen & paper to digital, streamlining their workflow and operations. Best of all, it's affordable and it even assists in helping small businesses transfer and import their existing client database with ease.

Pricing starting from:

US$49.00/month

  • Free Version
  • Free Trial
  • Subscription

Top 5 alternatives to Housecall Pro

Key benefits of Housecall Pro

  • Housecall Pro delivers premium features packaged in an extremely easy to use interface on mobile and web.
  • What separates Housecall Pro from the rest is its seamless user experience-driven look and feel.
  • Even for the most technologically adverse individuals, Housecall Pro makes it easy to digitize and mobilize a business.
  • Supports apps for iOS, Android, and web, giving users the flexibility to work on the go.
  • Provides users with a dashboard complete with business stats, enabling users to gain actionable insight into business performance.

  • Devices

    Business size

    S M L

    Markets

    Canada, United States

    Supported Languages

    English

    Pricing starting from:

    US$49.00/month

    • Free Version
    • Free Trial
    • Subscription

    Top 5 alternatives to Housecall Pro

    Images

    Housecall Pro Software - 1
    Housecall Pro Software - 2
    Housecall Pro Software - 3
    Housecall Pro Software - 4
    Housecall Pro Software - 5
    Housecall Pro Software - 6
    View 7 more
    Housecall Pro video
    Housecall Pro Software - 1 Housecall Pro Software - 2 Housecall Pro Software - 3 Housecall Pro Software - 4 Housecall Pro Software - 5 Housecall Pro Software - 6

    Features

    Total features of Housecall Pro: 139

    • Access Controls/Permissions
    • Accounting Integration
    • Activity Dashboard
    • Activity Management
    • Activity Tracking
    • Alerts/Notifications
    • Appointment Scheduling
    • Approval Process Control
    • Assignment Management
    • Audit Management
    • Audit Trail
    • Automated Scheduling
    • Automatic Backup
    • Availability Indicator
    • Bank Reconciliation
    • Bid Management
    • Billing & Invoicing
    • Booking Management
    • Budgeting/Forecasting
    • Business Process Automation
    • CRM
    • Calendar Management
    • Calendar Sync
    • Change Order Management
    • Client Database
    • Client Management
    • Client Portal
    • Collaboration Tools
    • Commercial/Industrial
    • Communication Management
    • Compliance Tracking
    • Confirmation/Reminders
    • Contact Database
    • Contract/License Management
    • Credit Card Management
    • Credit Card Processing
    • Customer Accounts
    • Customer Database
    • Customer History
    • Customer Management
    • Customisable Branding
    • Customisable Dashboard
    • Customisable Forms
    • Customisable Invoices
    • Customisable Templates
    • Data Import/Export
    • Discount Management
    • Dispatch Management
    • Document Management
    • Drag & Drop
    • Electronic Payments
    • Electronic Signature
    • Email Management
    • Email Marketing
    • Employee Management
    • Employee Scheduling
    • Equipment Maintenance
    • Equipment Tracking
    • Estimating
    • Event Calendar
    • File Storage
    • Financing Management
    • Fleet Management
    • For Commercial and/or Industrial Electrical Contractors
    • For HVAC Companies
    • For Locksmiths
    • Forms Management
    • GPS
    • Geographic Maps
    • Graphical Workflow Editor
    • Group Scheduling
    • Historical Reporting
    • Interaction Tracking
    • International Moves
    • Invoice Creation
    • Invoice History
    • Invoice Management
    • Job Costing
    • Job Management
    • Job Scheduling
    • Job Tracking
    • Labor Rates
    • Lead Management
    • Local Moves
    • Location Tracking
    • Maintenance Scheduling
    • Military / GSA Moves
    • Mobile Access
    • Mobile Alerts
    • Mobile App
    • Mobile Payments
    • Mobile Signature Capture
    • Multi-Location
    • Online Booking
    • Online Invoicing
    • Online Payments
    • Online Time Clock
    • Payment Collection in the Field
    • Payment Processing
    • Preventive Maintenance
    • Progress Tracking
    • Project Billing
    • Project Management
    • Property Layouts
    • Purchasing & Receiving
    • QuickBooks Integration
    • Quotes/Estimates
    • Real Time Data
    • Real Time Monitoring
    • Real Time Notifications
    • Real Time Reporting
    • Real-time Scheduling
    • Real-time Updates
    • Receipt Management
    • Recurring Appointments
    • Recurring/Subscription Billing
    • Reminders
    • Reporting/Analytics
    • Routing
    • SMS Messaging
    • SSL Security
    • Sales Tax Management
    • Scheduling
    • Search/Filter
    • Self Service Portal
    • Service History
    • Status Tracking
    • Subcontractor Management
    • Takeoff
    • Task Management
    • Technician Management
    • Third Party Integrations
    • Time & Expense Tracking
    • Time Tracking
    • Work History
    • Work Order Creation
    • Work Order Management
    • Workflow Configuration
    • Workflow Management

    Alternatives

    Jobber

    4.5
    #1 Alternative to Housecall Pro
    Jobber’s award-winning software is perfect for home services businesses that want to keep jobs on track and provide a...

    BigChange

    4.6
    #2 Alternative to Housecall Pro
    BigChange JobWatch is a web-based mobile workforce management solution that combines back-office capabilities with...

    ServiceWorks

    3.9
    #3 Alternative to Housecall Pro
    ServiceWorks is a cloud-based field operations management solution which provides tools for scheduling, dispatch,...

    FieldPulse

    4.5
    #4 Alternative to Housecall Pro
    With powerful, easy-to-use features and integrations, FieldPulse gives plumbers, HVAC specialists, and more the tools...

    Reviews

    Overall rating

    4.7 /5
    (2,538)
    Value for Money
    4.7/5
    Features
    4.5/5
    Ease of Use
    4.7/5
    Customer Support
    4.7/5

    Already have Housecall Pro?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 2,538
    Paul M.
    Overall rating
    • Industry: Electrical/Electronic Manufacturing
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Great Product!

    Reviewed on 01/03/2020

    CRAZY! how I ever managed without it. My life as a business owner was forever simplified by this on...

    CRAZY! how I ever managed without it. My life as a business owner was forever simplified by this on decision.

    Great Job Guys! Really, I mean it.

    Pros

    I appreciate the customer support team, always ready to improve. The pro vote feature is ingenious, I have seen several of my personal pro-votes come to fruition.

    Cons

    The name. When interacting with clients the name "HouseCall pro" is limiting this amazing product to residential service calls, when in fact it is so much more. I had to modify a few internal processes, but I've managed 2 and 3 month projects from 1 invoice allowing Change Orders to bill out as segments. the name should be revised, considering something more wild. Service Titan had the right idea on the wrong product.

    Alternatives Considered

    QuickBooks Desktop Enterprise

    Reasons for Switching to Housecall Pro

    A friend of mine who opened an HVAC company the same time I opened my company sold me on the idea of sharing leads through the software. I went for a test drive the first month and was sold after interacting with the customer support team. OMG everyone is awesome! If Chick-Fila and Home Depot had a baby. Stellar Customer Service Model...
    Whitney P.
    Overall rating
    • Industry: Consumer Services
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Excellent Service Industry Software

    Reviewed on 06/05/2021

    More than positive! It has streamlined our business and provided a better experience for our...

    More than positive! It has streamlined our business and provided a better experience for our customers.

    Pros

    The ease of use of this software is by far some of the best and I demoed several before deciding on Housecall Pro. This is our first go at a digital software and they have been excellent to work with in getting us a set up specific to our needs as a company. We like that it encompasses a review component as well as real time data for our office staff to see where our technicians are at on their schedule. The online community Facebook page has been a tremendous help in hearing how other companies are working through issues as business information in general.

    Cons

    There have been times where chatting into the blue bubble yields less than timely feedback for important things we need to get sorted out in the office. The Facebook group is helpful in me searching to find a work around or solution while I wait to hear back from the blue bubble. I understand why there is no direct phone contact for immediate issues, but it would be nice in dire times to be able to immediately get a person on the phone.

    Alternatives Considered

    Service Fusion and ServiceTitan

    Reasons for Choosing Housecall Pro

    Ease of use. Product support.

    Switched From

    Service Fusion

    Reasons for Switching to Housecall Pro

    Community of support. Ease of use. The collectiveness of what is offered at the given price point.
    Matthew P.
    Overall rating
    • Industry: Consumer Services
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    How To With Housecall Pro

    Reviewed on 17/10/2021

    Keeping track of many calls and its ease of mixing with other platforms

    Keeping track of many calls and its ease of mixing with other platforms

    Pros

    Ease of use and accurate information exchanges.

    Cons

    1.) EACH TECH should be able to see their route for the day on a map to make better adjustment to drive time
    2.) Search function for completed jobs for client with many address has no search magnifying glass to search by typing, have to search by looking at every address
    4.) Six hour window option would be nice
    5.) No inventory management for truck stock built in.
    6.) Pause feature for jobs waiting on parts, separate from only unscheduled

    Esther B.
    Overall rating
    • Industry: Construction
    • Company size: 2-10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 5.0 /10

    Mixed Emotions

    Reviewed on 19/06/2019

    PRO: Liked the GPS locator for the office and field techs. The app was also very easy for the...

    PRO: Liked the GPS locator for the office and field techs. The app was also very easy for the techs to maneuver. Having a picture of the tech when notifying the customer via text they were on their way was great. Made our customers feel at ease for them to know who would be coming to their door.
    CON: Chat takes way too long and not able to speak to someone. We have a lot of commercial accounts that require a purchase order number on the invoice. There is no "box" to add PO, need to put in the notes at bottom of invoice. Should be at the top of the invoice for customers to reference quickly. Job location only has two lines available. Again, a lot of our commercial customers have several job descriptions and need to have the job location name (1st line), street address (2nd line) and city, state and zip (3rd line). They do have the "parent/child" entry but they are separate from each other when searching or invoicing. Can't search for an invoice number quickly. Need to pull up the customer and then find the invoice. Invoice template could not be changed, font too large and spaced out way too far so almost every invoice went into 2 pages. A lot of our commercial customers had complained because they were having to print out multiple pages for an invoice.

    Pros

    We loved the GPS that showed the property location and street view. This helped our techs locate the property without questioning. Also when entering the job, it prevented the office from a typo when entering the property street address.

    Cons

    At first sign up we were given our "own" personal trainer. However, she was on a time limit and did not help with our concerns. Would cut me off and say she had to take other calls, would need to set up another appointment... a few days later. Got my 30 minutes again, then she said set up 5 jobs and see how they go. The problem is that our business did not stop, it had to keep running and we didn't know how to set up our system. By the time it was set up we had a huge backlog of entering, late invoices, etc.

    After our 2 or 3 visits with our "personal trainers", they converted us to customer service online chat only. It took a long time to get someone to respond, most times would lead into another question, wait again, and so on. Wasted so much time in the office! At the beginning of set up, it took days and hours to get results, very, very frustrating. Kept asking if we could just speak to someone and they said they were set up for online chat and could make an appointment if the concern was something a chat could not resolve. I would need help at that moment, would not want to wait several days to speak to someone.

    ( After a few weeks we ended up going to Service Fusion which gave us 60 full days with our personal trainer. Would spend up to an hour on the phone guiding us through the set up. And if our rep was not available, you could speak to anyone on the customer service team. Absolutely wonderful!)

    Chad P.
    Overall rating
    • Industry: Electrical/Electronic Manufacturing
    • Company size: 2-10 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Love this software

    Reviewed on 30/07/2021

    Love it. Used it before and got my new employer to use it because how great it is.

    Love it. Used it before and got my new employer to use it because how great it is.

    Pros

    Had almost all the features of much more expensive products I have used in the past.

    Cons

    Wish it showed side by side pricing of discounts to show savings on a line by line basis, rather than just at the bottom.

    Alternatives Considered

    ServiceTitan

    Reasons for Choosing Housecall Pro

    Started me own company and ran for a year and a half. Closed it due to a move. But previous to that, used Service Titan with an old job. Liked it, but way to expensive. So I tried HCP and loved it. Now convinced my new boss to use it because how great it is.

    Switched From

    ServiceTitan

    Reasons for Switching to Housecall Pro

    Price and featured. I had wants and needs. This had all the needs and most of the wants
    Showing 5 reviews of 2,538 Read all reviews

    Housecall Pro FAQs

    Below are some frequently asked questions for Housecall Pro.

    Housecall Pro offers the following pricing plans:

    • Starting from: US$49.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    BASIC PLAN: $49/month billed annually - 1 User Features: Scheduling, Invoicing, Estimates + Reviews + Real-Time Dispatching + Mobile Payment Processing + Reporting + Google Calendar Integration + Customer Financing + HouseCall Customer Booking App + Email Support ESSENTIALS PLAN: $109/month billed annually - 1-6 Users Features: All features from START PLAN + Online Booking + Employee Time Tracking + Unlimited Email Reminders + $0.86 Postcard Marketing + Company In-App Chat + QuickBooks Desktop & Online Integration + Live Chat Customer Support ESSENTIALS+ PLAN: $199/month billed annually - 1-10 Users Features: All features from GROW PLAN + Customizable Reports + Employee GPS Map Tracking MAX PLAN: Contact for pricing - 6 - 50 Users Features: All features from MANAGE PLAN + Advanced Reporting + Strategic Account Manager

    Housecall Pro has the following typical customers:

    Self Employed, 2-10, 11-50, 51-200, 201-500

    Housecall Pro supports the following languages:

    English

    Housecall Pro supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    Housecall Pro integrates with the following applications:

    CallRail, Facebook for Business, Google Calendar, Gusto, Mailchimp, Mixpanel, Quickbooks Online, SendGrid, Stripe, Twilio, Zapier

    Housecall Pro offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

    Related categories

    See all software categories found for Housecall Pro.