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HubSpot Sales Hub

About HubSpot Sales Hub

HubSpot Sales is an email tracking app that sends real-time notifications every time someone clicks on or opens your emails, or downloads associated attachments. The software shows when they viewed the email, how many times they viewed it, where they were when they opened it and from what device.

HubSpot Sales also includes recipient profiles directly within your inbox. These profiles show contacts' professional history, their address, mutual contacts, and email history, providing useful context for users. With the ability to schedule future emails, HubSpot Sales helps to ensure you don't forget to send emails or that your emails go out at a specific date and time.

You can make calls from within your browser with HubSpot Sales, as well as log or record calls directly to your CRM in just one click. HubSpot Sales integrates with HubSpot CRM, HubSpot Marketing, Salesforce, Gmail, G Suite, Microsoft Outlook, and Microsoft Office 365.

Pricing starting from:

US$20.00/month

  • Free Version
  • Free Trial
  • Subscription

Key benefits of HubSpot Sales Hub

  • Email profiles: Get useful context about contacts - including their company and contact information, social media profiles, CRM records, etc. - directly inside your inbox.

  • Email tracking: Get real-time notifications whenever your emails are clicked on, opened, or have attachments downloaded. See when, how many times, where and from what device.

  • Email scheduling: Schedule follow-up emails to be sent in the future and set up reminders to send emails.

  • Email sequences: Automate prospecting by scheduling a sequence of tailored follow-up emails.

  • Calling: Make calls from inside your browser with HubSpot Sales' VoIP functionality, before automatically logging calls to your CRM.

  • Integration: Integrate with Microsoft Outlook, Microsoft Office 365, Gmail, G Suite, as well as with HubSpot's products - HubSpot Marketing and HubSpot CRM.

    • Typical Customers

    • Freelancers
    • Small Businesses (2-50)
    • Mid-size Companies (51-500)
    • Large enterprises (500 and more)

    Deployment

    • Cloud-based
    • On-premise

    Countries available

    Australia, Belgium, Brazil, Canada, Denmark and 17 others

    Supported Languages

    English, French, German, Japanese, Portuguese and 1 others

    Pricing starting from:

    US$20.00/month

    • Free Version
    • Free Trial
    • Subscription

    Images

    HubSpot Sales Hub Software - Manage your deal pipeline in HubSpot Sales
    HubSpot Sales Hub Software - Use personalization tokens and contact & company details from HubSpot CRM or Salesforce to tailor the emails in your sequence
    HubSpot Sales Hub Software - Automate follow-ups and send a series of timed, tailored emails to prospects
    HubSpot Sales Hub Software - Use email tracking data to identify which sequences are working best, then share these with team members to scale efficiency
    HubSpot Sales Hub Software - View prospect contact information, social media profiles, company information and more, right alongside emails
    HubSpot Sales Hub Software - View prospects' recent interactions with your emails
    HubSpot Sales Hub Software - Access contact and company records in HubSpot CRM or Salesforce right from inbox profiles
    HubSpot Sales Hub Software - Let prospects automatically book meetings on your calendar with HubSpot Sales' Meetings feature, which syncs with Google or Office 365 calendars
    HubSpot Sales Hub Software - Use notifications to follow up as soon as a lead opens an email, downloads an attachment, and more
    HubSpot Sales Hub Software - Schedule automated, tailored follow-up emails
    HubSpot Sales Hub Software - Get a real-time view of which companies are visiting your site
    HubSpot Sales Hub Software - Sort prospects using filtering criteria such as geography, company size, and more
    HubSpot Sales Hub Software - Set up daily email digests and notifications for the team
    HubSpot Sales Hub Software - Prioritise sales calls with data from CRM systems
    HubSpot Sales Hub Software - Place and record calls from within the browser window
    HubSpot Sales Hub Software - Automatically log calls in CRM systems
    View 18 more
    HubSpot Sales Hub video
    HubSpot Sales Hub video
    HubSpot Sales Hub Software - Manage your deal pipeline in HubSpot Sales
    HubSpot Sales Hub Software - Use personalization tokens and contact & company details from HubSpot CRM or Salesforce to tailor the emails in your sequence
    HubSpot Sales Hub Software - Automate follow-ups and send a series of timed, tailored emails to prospects
    HubSpot Sales Hub Software - Use email tracking data to identify which sequences are working best, then share these with team members to scale efficiency
    HubSpot Sales Hub Software - View prospect contact information, social media profiles, company information and more, right alongside emails
    HubSpot Sales Hub Software - View prospects' recent interactions with your emails
    HubSpot Sales Hub Software - Access contact and company records in HubSpot CRM or Salesforce right from inbox profiles
    HubSpot Sales Hub Software - Let prospects automatically book meetings on your calendar with HubSpot Sales' Meetings feature, which syncs with Google or Office 365 calendars
    HubSpot Sales Hub Software - Use notifications to follow up as soon as a lead opens an email, downloads an attachment, and more
    HubSpot Sales Hub Software - Schedule automated, tailored follow-up emails
    HubSpot Sales Hub Software - Get a real-time view of which companies are visiting your site
    HubSpot Sales Hub Software - Sort prospects using filtering criteria such as geography, company size, and more
    HubSpot Sales Hub Software - Set up daily email digests and notifications for the team
    HubSpot Sales Hub Software - Prioritise sales calls with data from CRM systems
    HubSpot Sales Hub Software - Place and record calls from within the browser window
    HubSpot Sales Hub Software - Automatically log calls in CRM systems

    Features

    Total features of HubSpot Sales Hub: 84

    • AI/Machine Learning
    • API
    • Activity Dashboard
    • Activity Tracking
    • Alerts/Notifications
    • Appointment Scheduling
    • Automatic Call Distribution
    • CRM
    • Calendar Management
    • Calendar Sync
    • Call Centre Management
    • Call Conferencing
    • Call Management
    • Campaign Analytics
    • Campaign Management
    • Channel Management
    • Chat/Messaging
    • Click Tracking
    • Client Management
    • Commission Management
    • Confirmations/Reminders
    • Contact Database
    • Contact Management
    • Content Management
    • Customer Database
    • Customer Segmentation
    • Customisable Reports
    • Customisable Templates
    • Customizable Fields
    • Dashboard
    • Data Import/Export
    • Deal Management
    • Document Management
    • Document Storage
    • Drag & Drop
    • Email Management
    • Email Marketing
    • Email Templates
    • Email Tracking
    • Field Sales Management
    • For Sales Teams/Organizations
    • For Small Businesses
    • For Startups
    • Forecasting
    • IVR Software
    • Inbox Management
    • Interaction Tracking
    • Lead Capture
    • Lead Generation
    • Lead Management
    • Lead Qualification
    • Lead Scoring
    • Live Chat
    • Meeting Management
    • Online Booking
    • Online Voice Transmission
    • Opportunity Management
    • Performance Metrics
    • Pipeline Management
    • Pipeline Reports
    • Prioritisation
    • Proposal Generation
    • Prospecting Tools
    • Real-Time Data
    • Real-Time Notifications
    • Real-Time Reporting
    • Referral Tracking
    • Reminders
    • Reporting & Statistics
    • Reporting/Analytics
    • Response Management
    • Sales Activity Management
    • Sales Automation
    • Sales Forecasting
    • Sales Pipeline Management
    • Sales Reports
    • Sales Trend Analysis
    • Search/Filter
    • Task Management
    • Task Progress Tracking
    • Task Scheduling
    • Territory Management
    • Third-Party Integrations
    • Workflow Management

    Alternatives

    Salesforce Service Cloud

    4.4
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    Customer.io

    4.7
    #2 Alternative to HubSpot Sales Hub
    Customer.io is a customer engagement platform for sending automated emails, push notifications, SMS, in-app messages,...
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    Pipeline CRM

    4.3
    #3 Alternative to HubSpot Sales Hub
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    Salesforce Marketing Cloud

    4.2
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    Reviews

    Overall rating

    4.5 /5
    (461)
    Value for Money
    4.2/5
    Features
    4.4/5
    Ease of Use
    4.4/5
    Customer Support
    4.4/5

    Already have HubSpot Sales Hub?

    Software buyers need your help! Product reviews help the rest of us make great decisions.

    Write a Review!
    Showing 5 reviews of 461 Read all reviews
    Showing 5 reviews of 461
    Kyle
    Kyle
    Overall rating
    • Industry: Financial Services
    • Company size: 201–500 Employees
    • Used Daily for 2+ years
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    Essential for Our Business

    Reviewed on 23/05/2022

    Overall, Hubspot Sales Hub is a key player in many of our core business functions. Hubspot has...

    Overall, Hubspot Sales Hub is a key player in many of our core business functions. Hubspot has become so integrated into our day-to-day operations that all new platforms we intend to use must first prove that they can seamlessly integrate into Hubspot Sales Hub.

    Pros

    Hubspot Sales Hub is part of the robust Hubspot suite, which is well-known for its numerous features and extreme customization capabilities. Our sales teams (and many other sales-adjacent teams) use this platform's Lead Management, Contact Management, Sales Enablement and more every single day with fantastic results.

    Cons

    Like almost all other Hubspot tools, the customization tools can be quite intimidating for new users. While I was not involved in the initial launch of our Hubspot Sales Hub, I can imagine that the go-to-market process could be challenging with the number of tools at your disposal within this platform.

    Audrey
    Overall rating
    • Industry: Computer Software
    • Company size: 11–50 Employees
    • Used Daily for 1+ year
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 9.0 /10

    A powerful CRM

    Reviewed on 19/12/2022

    Overall I am very satisfied with the use of dirty hubspot. It allows our sales team to be much more...

    Overall I am very satisfied with the use of dirty hubspot. It allows our sales team to be much more efficient and above all to do the appropriate follow-ups. If a member of the sales team has to be absent for X reasons, we know that other salespeople will have no difficulty in taking over with customers since all activity, emails and calls are logged in hubspot by our salespeople.

    Pros

    What I like about this CRM is the ease of use. You enter your information in the company and in contact and then everything is connected. You can create quotes from the information created in the company and contact very quickly. Navigation in the application is also very good. Several pieces of information are pre-filled by hubspot and you have all the information you want about your contacts in one place. The sales pipeline is also very clear and provides a good idea of future cash inflows and income related to different prospects.

    Cons

    Currently, the only negative point that I have found of hubspot in general is the price. If you want to have all the hubspot modules (sales, marketing, etc.) it is quite expensive. Our company being a startup cannot afford to buy all the modules.

    Alternatives Considered

    Mailchimp

    Reasons for Switching to HubSpot Sales Hub

    Overall I am very satisfied with the use of HubSpot Sales. It allows our sales team to be much more efficient and above all to do the appropriate follow-ups. If a member of the sales team has to be absent for X reasons, we know that other salespeople will have no difficulty in taking over with customers since all activity, emails and calls are logged in hubspot by our salespeople.
    Mandy
    Overall rating
    • Industry: Wine & Spirits
    • Company size: 2–10 Employees
    • Used Daily for 1-5 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 6.0 /10

    New User

    Reviewed on 03/12/2020

    So far its been ok. Still just learning the ins and outs.

    So far its been ok. Still just learning the ins and outs.

    Pros

    The online help has been wonderful. Lots of options to make your business organized once you learn it.

    Cons

    The set up is very complicated. Confusing to navigate. A lot of self teach with the provided demo videos.

    Alternatives Considered

    Salesforce Marketing Cloud and Pipeline CRM

    Reasons for Choosing HubSpot Sales Hub

    Different company

    Switched From

    Salesforce Marketing Cloud Account Engagement

    Reasons for Switching to HubSpot Sales Hub

    free to start for a small business, comparable prices to other companies.
    Shaquib
    Shaquib
    Overall rating
    • Industry: E-Learning
    • Company size: 51–200 Employees
    • Used Daily for Free Trial
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Customer Support
    • Likelihood to recommend 10.0 /10

    Serious for tracking prospects? Look no more!

    Reviewed on 23/06/2024

    Was looking for a tool to understand cold emailing and I am glad I found Hubspot. The free version...

    Was looking for a tool to understand cold emailing and I am glad I found Hubspot. The free version gave a lot of valuable options to begin your mastery over lead management.

    Pros

    Easy to find, Easy to syn between PC and mobile, Has a minor learning curve that you'll get used to soon. Makes tracking engagement a breeze to begin with an understand which leads to focus on.

    Once you get it up and going, You would not need a different tool!

    Cons

    Takes time to get used to initially, Took a few tutorials here and there.

    Matthew
    Overall rating
    • Industry: Information Technology & Services
    • Company size: 2–10 Employees
    • Used Daily for 6-12 months
    • Review Source

    Overall rating

    • Value for Money
    • Ease of Use
    • Likelihood to recommend 9.0 /10

    HubSpot

    Reviewed on 14/06/2022

    I use this daily with two of my clients for Account-Based Marketing Campaigns.
    Great for Lead-to-Acc...

    I use this daily with two of my clients for Account-Based Marketing Campaigns.
    Great for Lead-to-Account tracking as well as ongoing account management.
    Ties into HubSpot's CRM solutions well, so it's very convenient for the whole client management lifecycle.

    Also love that it's free to start out with, so I can test it with a client so they can see if they like it or not before committing to the paid version (which also isn't really necessary until it has demonstrated value in the free model. This platform can act as the central operations center of any sales and marketing strategy.

    Pros

    HubSpot is a great solution for managing most sales and marketing campaigns, and the Sales Hub is no exception. The ease of setting up pipelines, tracking contacts, logging notes, and especially scheduling follow-ups for each contact makes this an ideal platform for lead generation and account closing processes.

    One killer feature is that when you're setting up a Company in the system, you simply enter their website and it auto-populates all the essential contact data - making it so easy to quickly get your cold-calling lists setup so you can get to work reaching out to individuals within the Companies.

    Cons

    I feel there are some redundancies in the way 'Deals' and 'Lead Status' pipelines are managed, but easy enough to work around them and set them up as you see fit.

    Alternatives Considered

    Salesforce Service Cloud, Zoho CRM, Pipedrive and Nutshell

    Reasons for Switching to HubSpot Sales Hub

    I prefer HubSpot because it integrates so easily with other 3rd party systems (specifically Mailchimp and LinkedIn)
    Showing 5 reviews of 461 Read all reviews

    HubSpot Sales Hub FAQs

    Below are some frequently asked questions for HubSpot Sales Hub.

    HubSpot Sales Hub offers the following pricing plans:

    • Starting from: US$20.00/month
    • Pricing model: Free Version, Subscription
    • Free Trial: Available

    HubSpot Sales Hub is free to get started and will grow with you. Sales Hub Starter starts at $20 per user / per month. Sales Hub Professional starts at $100 per user / per month. Sales Hub Enterprise starts at $150 per user / per month.

    HubSpot Sales Hub has the following typical customers:

    Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000

    HubSpot Sales Hub supports the following languages:

    English, French, German, Japanese, Portuguese, Spanish

    HubSpot Sales Hub supports the following devices:

    Android (Mobile), iPhone (Mobile), iPad (Mobile)

    HubSpot Sales Hub integrates with the following applications:

    Gmail, Google Workspace, HubSpot CRM, HubSpot Marketing Hub, Microsoft 365, Microsoft Outlook, SalesforceIQ

    HubSpot Sales Hub offers the following support options:

    Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat

    Related categories

    See all software categories found for HubSpot Sales Hub.