kintone

It is a good alternative that incorporates simple to use and very efficient tools. It has the drag and drop tool that speeds up the creative process without code. It allows the development of an ideal database to track our customers and web forms. Creating simple and personalized applications is very simple and necessary to process time in the office.

The only thing I have noticed is that its user interface can be more visually pleasing.

I love that Kintone allows me to retrieve our data in an easy to understand way. I can pull reports, manipulate them and present the data easily.

I wish it were a bit more flexible in regards to searching for information.

We were doing our case management remotely with Microsoft office products, which was time consuming and challenging when server issues prevented access. Kintone is great! It is easy to use, so customizable, has great features and they are constantly adding more plug ins and connections. We can connect to outside programs and we can move around fields and create apps for pretty much whatever we need. There is great support in setting up apps and learning the ways to develop Kintone to how you want it. We have requested some complicated connections and feature set ups to make our work easier and our Kintone support team has risen to the challenge. Better yet, the functonality is easy enough for a non-tech person to be able to learn how to build apps, add plug-ins and more. No more waiting for an outside tech person to add a field i need now. I can do it! Also, it was wonderful not to have our contacts pressuring us trying to UP-SELL and add on more costs and services. We are a small non-profit without a big budget for the case management system, and thankfully the Kintone team is trying to help us work with our needs while being sensitive to our cost restraints.

There are many different outside programs we use that we can connect (yay), but the cost of getting someone to code the connection is a difficult upfront cost to afford. Had to pick and choose what was most important.

Kintone is easy to customize without coding knowledge and offers almost all of the functionality of products that are 5x as expensive.

Integrations with other programs need to be refined and the ability to reverse a step in the process management system would be really helpful.